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 Strasbourg •1 Room
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voco Strasbourg Centre The Garden, an IHG Hotel

4-star property
9 Rue Des Magasins, Strasbourg, Bas-Rhin 044 511 21 42
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4.3 out of 5
Very good!
See all 20 ebookers Reviews

Points Of Interest

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Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Standard Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Suite, 1 King Bed with Sofa bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Standard Room, 2 Single Beds

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Premium Room, 1 Queen Bed with Sofa bed

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Hotel Description

Our customers tell us that they can't get enough of the helpful staff at voco Strasbourg Centre The Garden, an IHG Hotel. During your stay, you're just a quick walk from Train Station Square. Free WiFi in public areas, a full-service spa and an indoor pool are available.

  • Free WiFi
  • Enjoy drinks at the bar/lounge
  • Cooked-to-order breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the indoor pool
  • Indulge with massages at the spa
  • Amenities include free newspapers in reception, a front desk safe and a meeting room
  • On-site recreation includes a 24-hour gym and a steam room
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Within a 15-minute walk of Train Station Square and Place Kléber
  • Pets welcome for a fee (restrictions apply)

voco Strasbourg Centre The Garden, an IHG Hotel ratings based on 20 Verified Reviews

Review Summary
4.2 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for voco Strasbourg Centre The Garden, an IHG Hotel

Everyone (6) Couples (4) Family (6)
2 out of 5
Staff highly variable in how friendly and helpful. Our toilet had sink but no hand soap. Told our 6 year old wasn’t allowed in the pool. In a not very nice area at all. I think there is far better for the same or less money.

Posted by on 25 Aug 2023

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Comment from Hotel Management

27 Aug 2023 by Lucie & The Garden's Team

Hello,Thank you for sharing your experience at our hotel.We are sorry to hear that your stay with us did not meet your expectations. We will take your comments into account in order to improve our customer experience.We wish you a nice day

4 out of 5
Wir waren eine Nacht in diesem Hotel und hatten zwei Standard-Doppelzimmer gebucht. Es ist ein typisches Stadthotel. Die Einrichtung ist modern und zweckmässig, wenn auch die Zimmer eher etwas klein sind. Die Betten waren sehr bequem. Frühstück hatten wir nicht dazu gebucht, können deshalb keine Aussage darüber machen. Das Personal war freundlich. Eine Tiefgarage (gegen extra Bezahlung) steht ebenfalls zur Verfügung. Die Plätze sind für grosse Autos eher etwas knapp. Die Angaben zu den Gehdistanzen auf Ebookers stimmen - das Hotel ist nicht ganz zentral, aber alle Sehenswürdigkeiten sind gut zu Fuss erreichbar. Als einziger Minuspunkt gilt es zu erwähnen, dass die Benützung des Pools extra kostet (9 Euro für 1 Stunde). Unsere Kids waren etwas enttäuscht, da wir das offensichtlich überlesen haben und davon ausgegangen sind, dass dieser im Preis inklusive ist. Ansonsten können wir das Hotel empfehlen.

Posted by on 3 May 2024

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Comment from Hotel Management

6 May 2024 by Lucie & The Garden's Team

Good morningThe Garden's Team would like to thank you very much for your comment.We are delighted to hear that you enjoyed your stay with us. We look forward to seeing you again at voco Strasbourg centre The Garden. Kind regards

5 out of 5
Good food and brekfast!

Posted by on 30 Sep 2023

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Comment from Hotel Management

1 Oct 2023 by Pauline I. & the Garden's Team

Dear Erik,We want to thank you for your nice comment ! We are glad to hear that you enjoyed your stay!Best regards,

5 out of 5
The 3-Bed-Apartment was a very good solution for us.

Posted by on 20 Aug 2023

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Comment from Hotel Management

20 Aug 2023 by Oznur

Dear Christoph,Thank you for your feedback !See you again.The garden's team

5 out of 5
Super hôtel dans un contexte de végétalisation. Le seul point négatif, le manque de lumière dans l'espace piscine. Il manquait une ou deux lumières nous étions quasiment dans le noir. Ainsi que le fait de payer 9 EUROS par personne l'accès piscine pour une heure d'utilisation est un peu excessif. Sinon le personnel le cadre et la propreté 10/10

Posted by on 14 Aug 2023

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Comment from Hotel Management

20 Aug 2023 by The garden's team

Bonjour Fernando,Nous vous remercions pour votre retour et votre note!C'était un plaisir pour nous de vous acceuillir .Au plaisir de vous revoir :)

5 out of 5
👍☺️👍

Posted by on 4 Aug 2023

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Comment from Hotel Management

5 Aug 2023 by Lucie & The Garden's Team

Bonjour,Tout la Garden's Team vous remercie infiniment.En espérant avoir la chance de vous revoir,Bien à vous.

5 out of 5
Sauberer Wellnessbereich, wie auch alle öffentlich zugängliche Räume. Reception hatte teils lange Wartezeiten. Zimmer top!

Posted by on 29 May 2023

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Comment from Hotel Management

30 May 2023 by Lucie & The Garden's Team

Guten Tag!das gesamte Garden's Team freut sich zu lesen, dass Sie Ihren Aufenthalt bei uns genossen haben. Wir entschuldigen uns nochmals für die lange Wartezeit, die Ihnen vorkam. Es ist uns sehr wichtig, den Komfort unserer Gäste an die erste Stelle unserer Prioritätenliste zu setzen. Wir hoffen, Sie bei Ihrem nächsten Aufenthalt in Straßburg wieder in unserem Haus begrüßen zu dürfen.Mit freundlichen Grüßen

5 out of 5
Es war alles Top :)

Posted by on 2 May 2023

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Comment from Hotel Management

5 May 2023 by Lucie & The Garden's Team

Hallo,Das gesamte Garden's Team dankt Ihnen für Ihren Kommentar. Wir freuen uns zu lesen, dass Ihr Aufenthalt gut verlaufen ist.Wir hoffen, dass wir Sie bald wieder in unserem Hotel begrüßen dürfen.Mit freundlichen Grüßen

4 out of 5
Der Wellness/Spabereich sehr enttäuschend, Hammam war nicht in Betrieb und allgemein ist es kleiner als die Fotos vermuten lassen. Massagebuchung sehr kompliziert und umständlich. Personal war sehr freundlich und sympathisch.

Posted by on 31 Oct 2022

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Comment from Hotel Management

1 Nov 2022 by Lucie & The Garden's Team

Hallo,Vielen Dank im Namen des gesamten Teams des Voco Strasbourg the Garden, dass Sie sich die Zeit genommen haben, Ihre Erfahrungen mit uns zu teilen. Wir nehmen alle Ihre Anmerkungen ernst und hoffen, Sie bald wieder in unserer schönen elsässischen Stadt begrüßen zu dürfen. Mit freundlichen Grüßen

4 out of 5
Freundliche Leute, gut gelegenes Stadthotel. Vermisst haben wir einen Kleiderschrank... sonst Tip top eingerichtetes Zimmer

Posted by on 29 May 2022

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Comment from Hotel Management

12 Jun 2022 by Lucie & The Garden's Team

Hallo, wir danken Ihnen, dass Sie Ihre Meinung über unsere Einrichtung geteilt haben. Wir freuen uns, dass Ihr Hotel Ihren Erwartungen entsprochen hat. Wir würden uns sehr freuen, Sie wiederzusehen. Schöner Tag,

About the voco Strasbourg Centre The Garden, an IHG Hotel

Location 9 Rue Des Magasins, Strasbourg, Bas-Rhin 67000

Property Features

Voco Strasbourg Centre The Garden, an IHG Hotel offers its guests a full-service spa, an indoor pool, and a steam room. There's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. A 24-hour fitness centre, a library, and a terrace are also featured at voco Strasbourg Centre The Garden, an IHG Hotel. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 4-star Strasbourg hotel is smoke free.

  • 120 guestrooms or units
  • Deli
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Library
  • Terrace
  • Garden
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • On-site shopping
  • Lift
  • No smoking on site
  • Bar or lounge
  • 1 conference room

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Parking (limited spaces)

Transport

  • Train station: Strasbourg Station (0.9 km / 0.6 mi)
  • Metro station: Gare Centrale Tram Station (0.7 km / 0.5 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Voco Strasbourg Centre The Garden, an IHG Hotel offers 120 accommodations with a safe and complimentary bottles of water. Each accommodation is individually furnished and decorated. Beds feature premium bedding. Flat-screen televisions are featured in guestrooms. Bathrooms include a shower with a rainfall showerhead, slippers, complimentary toiletries and hairdryers. This Strasbourg hotel provides complimentary wireless Internet access. Business-friendly amenities include offices, desk chairs and telephones. Additionally, rooms include coffee/tea makers and blackout curtains. Housekeeping is provided on a daily basis.

  • In-room dining (24 hours)
  • Flat-screen television
  • Coffee maker
  • Luxury bedding
  • Shower
  • Rainfall showerhead
  • Cots (free)
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Slippers
  • Toiletries (free)
  • Telephone
  • Blackout curtains
  • Sound-insulated rooms
  • Climate control
  • Ensuite bathroom
  • Unique furnishings
  • Unique decor
  • Connecting rooms available
  • Wardrobe or cupboard
  • Desk chair

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast on weekdays from 6:30 AM to 10:00 AM and at the weekend from 7:00 AM to 11 AM.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include an indoor pool, a steam room and a 24-hour fitness centre.

Guests aged under 18 years old are not allowed in the swimming pool or fitness facility.

Spa Services

Guests can pamper themselves with a trip to the on-site spa, which has 1 treatment room. Services include massages. The spa is equipped with a steam room. The spa is open daily.

  • Number of treatment rooms 1
  • Steam room in spa
  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible public bathroom
  • Wheelchair accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 16 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Pet Policy

  • Pets: EUR 20 per pet, per day
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmationService animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and cash

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

This property’s facilities fee is EUR 9 per person, per hour for pool and steam room access. Reservations are required to access these facilities.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Union Pay and cash. For guests' safety, the property includes a smoke detector in all accommodation.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Staff temperature checks are conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation might be required for some facilities on-site
  • Property confirms they are implementing guest safety measures
  • Caters to LGBTQ guests
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Staff wears personal protective equipment
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Children stay free - maximum age 16
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Children stay free
  • Individually-wrapped food options are not available
  • Number of children who can stay free - 2
  • Gap period enforced between guest stays - 24 hours

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.75 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: from approximately EUR 19 per person
  • Self-parking fee: EUR 20 per day
  • Pet fee: EUR 20 per pet, per day
  • Service animals are exempt from fees
  • Facilities fee: EUR 9 per person and includes use of: spa; swimming pool

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Golden Tulip Strasbourg Centre Garden Property
  • Golden Tulip Garden Property
  • Golden Tulip Strasbourg Centre Garden
  • Golden Tulip Garden
  • Golden Tulip Strasbourg Centre Garden Hotel
  • Golden Tulip Garden Hotel
  • Voco Strasbourg Centre The Garden
  • Golden Tulip Strasbourg Centre The Garden
  • Voco Strasbourg Centre The Garden, an IHG Hotel Hotel
  • Voco Strasbourg Centre The Garden, an IHG Hotel Strasbourg
  • Voco Strasbourg Centre The Garden, an IHG Hotel Hotel Strasbourg

You should know

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • This hotel caters to LGBTQ+ guests.
  • Pool access available from 7:00 AM to 11:30 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National Rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.