Best Western Plus The Arden Park Hotel

2.5 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Best Western Plus The Arden Park Hotel

Lobby
Exterior
Bar (on property)
Deluxe Suite, 1 King Bed, Non Smoking, Jetted Tub | Iron/ironing board, rollaway beds, free WiFi, bed sheets
Indoor pool

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Bar
  • Gym
  • Laundry
  • Breakfast available
  • Pool
  • 24/7 front desk

Explore the area

Map
552 Ontario St, Stratford, ON, N5A3J3
  • Queens Park
    ‪2 min walk‬
  • Festival Theatre
    ‪8 min walk‬
  • Stratford Country Club
    ‪14 min walk‬
  • Kitchener, ON (YKF-Region of Waterloo Intl.)
    ‪47 min drive‬

Room options

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Accessible, Non Smoking (Walk-in Shower)

  • City view
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 Queen Bed, Jetted Tub, Corner

  • Sleeps 2
  • 1 Queen Bed

Suite, 1 King Bed, Non Smoking, Jetted Tub

  • Sleeps 4
  • 1 King Bed

Deluxe Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Queen Beds

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 6
  • 2 Queen Beds

Standard Room, 1 King Bed, Non Smoking, Refrigerator

  • Sleeps 4
  • 1 King Bed

Standard Room, 1 King Bed, Non Smoking, Refrigerator

  • Sleeps 2
  • 1 King Bed

Deluxe Suite, 1 King Bed, Non Smoking, Jetted Tub

  • Sleeps 4
  • 1 King Bed

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About this property

Best Western Plus The Arden Park Hotel

Hotel in Stratford with fitness centre and 24-hour front desk
An indoor pool, a restaurant and a fitness centre are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, a business centre and conference space.
Best Western Plus The Arden Park Hotel offers 144 air-conditioned accommodations with coffee/tea makers and a hairdryer. Televisions come with cable channels. Fridges and microwaves are provided. Bathrooms include a combined bath/shower unit.

This Stratford hotel provides complimentary wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Best Western Plus The Arden Park Hotel. During your stay, you're just a quick walk from Queens Park. Features include free WiFi in public areas and free self-parking, plus an indoor pool.
  • Free WiFi
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Full breakfast served daily for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, luggage storage and wedding services
  • On-site recreation includes a gym
  • Guests really like the accommodation for the spaciousness, overall comfort and cleanliness
  • Steps from Queens Park and 8 minutes on foot from Festival Theatre
  • Pets welcome for a fee (restrictions apply)
Best Western Plus The Arden Park Hotel offers its guests an indoor pool and a fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

There's an onsite business centre. Best Western Plus The Arden Park Hotel also features complimentary newspapers in the lobby, laundry facilities, and dry cleaning/laundry services. Free self parking is available.

This Stratford hotel is smoke free.

For a fee, guests can enjoy a full breakfast daily from 7:00 AM to 11:30 AM.
Arden Park Restaurant – This restaurant serves lunch and dinner.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • RV/bus/lorry parking on site

Food and drink

  • Daily full breakfast available 7:00 AM to 11:30 AM for a fee: CAD 5 to 15 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Arden Park Restaurant

Things to do

  • Gym
  • Indoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • Business centre
  • Conference space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible path of travel

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Eco-friendly toiletries
  • Free local calls
  • Iron/ironing board
  • Phone
  • Recycling

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities are closed on Sunday and Monday:
  • Bar/lounge
  • Restaurant

Access methods

Staffed front desk

Pets

  • Pets: CAD 25 per accommodation, per day
  • Maximum 2 (weight limit: 80 lb per pet)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CAD 10.0 per night.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately CAD 5 to 15 per person
  • Pet fee: CAD 25 per accommodation, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: CAD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Front desk staff will greet guests on arrival.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Best Western Plus Arden Park Hotel Stratford
Best Western Plus Arden Park Hotel
Best Western Plus Arden Park Stratford
Best Western Plus Arden Park
Arden Park Stratford
BEST WESTERN PLUS The Arden Park Hotel Stratford, Ontario
Hotel Arden Park
BEST WESTERN PLUS The Arden Park Hotel Stratford Ontario
Best Plus The Arden Park
Best Western Plus The Arden Park Hotel Hotel
Best Western Plus The Arden Park Hotel Stratford
Best Western Plus The Arden Park Hotel Hotel Stratford

Best Western Plus The Arden Park Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 646 out of 1045 reviews" "
Rating 8 - Good. 293 out of 1045 reviews" "
Rating 6 - Okay. 66 out of 1045 reviews" "
Rating 4 - Poor. 23 out of 1045 reviews" "
Rating 2 - Terrible. 17 out of 1045 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities
The room was very nice. My only comment would be that the toilets are too short and I’m not a tall woman. This was more of an issue for my friends because they both have mobility issues. As far as dining goes our waitress was very good. However 2 of us ordered the avocado toast and were very disappointed. It didn’t present well and the avocado spread was very thin and not tasty. It was not what either of us had expected,
Stayed 2 nights in Oct 2024

10/10 Excellent

Edward

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
nice location. great bed
Stayed 1 night in Oct 2024

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

8/10 Good

Richard

Stayed 1 night in Sep 2024

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

jane

Liked: Cleanliness, staff & service, property conditions & facilities
An excellent restaurant! Amazing meals. Not downtown, so was quiet. Close to parks and the Stratford Art Gallery. Worth a visit!
Stayed 2 nights in May 2024

2/10 Terrible

Leigh

Stayed 2 nights in Sep 2024

8/10 Good

Judy

Travelled with partner
Liked: Cleanliness, amenities
Disliked: Staff & service
We’ve stayed here many times. However this time the front desk clerk was impatient and the pool smelled like algae. The suite was excellent though.
Stayed 1 night in Oct 2024

10/10 Excellent

Glenn, Hamburg

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to Festival theater.
Stayed 1 night in Oct 2024

10/10 Excellent

Richard

Stayed 2 nights in Sep 2024

10/10 Excellent

Brent

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Hotel
Very nice hotel. Rooms were spacious and clean. Nice TV. Had dinner and lunch at restaurant and both were very good.
Stayed 2 nights in Sep 2024

2/10 Terrible

Sarah

Travelled with family
Disliked: Staff & service
Terrible and worse than anything - they don’t care. I am STILL waiting for manager to call me. Rooms are old and mediocre and the location is the worst for walking around festival. They charge your room 200 security deposit so you end up paying double 200 and you have to wait over a week for money to be returned (still waiting). They are so rude there and they had several mistakes on their end (we had wrong dates booked, wrong number of rooms etc and I made sure to verify where mistake happened and was on their end). Many family members keys stopped working and so many of us in lobby at 2 am getting new keys, and the person at desk was bothered by us saying now she has to reboot the system. Old and rundown and the service is too. I stayed at hotel julie and it was amazing. Mercer is great too, so many other and more convenient options - will never stay there again (not that they care, again, never even called me back to resolve this so I am left with simply a review).
Stayed 2 nights in Sep 2024

2/10 Terrible

Eli

Travelled with family, Travelled with partner, Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very inconvenient stay. Many of us had issues with our room keys and had to be downstairs in the early morning to get them replaced with staff that was unconcerned. They take a huge deposit for the rooms that takes a while to clear from your card. Probably better off staying elsewhere.
Stayed 2 nights in Sep 2024

8/10 Good

Bradley, Westland

Travelled with family
Liked: Cleanliness
Walkable to the Festival Theatre. Not convenient to the downtown area. This is an average BW hotel, which is both good and bad. Reasonably priced, but don't expect anything special. A place to sleep between play days
Stayed 2 nights in Sep 2024

10/10 Excellent

jette

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
lovely room, nice dining room, excellent food, very friendly staff
Stayed 2 nights in Aug 2024

10/10 Excellent

John

Stayed 3 nights in Aug 2024

8/10 Good

laura

Air conditioner needs to be repaired
Stayed 1 night in Sep 2024

10/10 Excellent

Ginette

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Olga

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel forgoing to the Stratford Festival. Walkable to all the theatres,
Stayed 3 nights in Sep 2024

10/10 Excellent

alan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent for the festival theatre.
Stayed 1 night in Sep 2024

8/10 Good

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Have stayed here before in past about 5X
Stayed 1 night in Sep 2024

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Close to Festival Theatre. 13 min walk. Close to Downtown. Friendly Staff. Spacious room. Clean bathroom. Nice restaurant on site. Con. No body wash supplied. Con. Noisy ac/ heating unit in room.
Stayed 2 nights in Sep 2024

10/10 Excellent

Erika

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Restaurant on site, close by to amenities
Stayed 1 night in Aug 2024

10/10 Excellent

Susan

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have stayed here before and enjoyed the hotel. It’s a great place to stay. It was clean and comfortable. We had a lovely lady serve us at breakfast which we had the last time we were here about 8 years ago!
Stayed 1 night in Sep 2024

8/10 Good

Ann

Stayed 2 nights in Sep 2024