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The Highland Hotel by Compass Hospitality

3.0 star property

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your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for The Highland Hotel by Compass Hospitality

Front of property
Bar (on property)
Lounge
Interior
Superior Twin Room | Desk, iron/ironing board, bed sheets

Reviews

7.6 out of 10
Good

Popular amenities

  • 24/7 front desk
  • Bar
  • Pet-friendly
  • Housekeeping
  • Parking included

Explore the area

Map
Bay Highland Hotel, Strathpeffer, Scotland, IV14 9AN
  • Strathpeffer Pavilion
    ‪4 min walk‬
  • Strathpeffer Pump Room
    ‪10 min walk‬
  • Castle Leod
    ‪3 min drive‬
  • Inverness (INV)
    ‪32 min drive‬

Room options

View all photos for Family Room

Family Room | Desk, iron/ironing board, bed sheets

Family Room

  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Double Room

Double Room | Desk, iron/ironing board, bed sheets

Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room with Scenic View

Desk, iron/ironing board, bed sheets

Twin Room with Scenic View

  • Mountain view
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Double Room

Superior Double Room | Desk, iron/ironing board, bed sheets

Superior Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Twin Room

Superior Twin Room | Desk, iron/ironing board, bed sheets

Superior Twin Room

  • Sleeps 2
  • 2 Single Beds

View all photos for Twin Room

Desk, iron/ironing board, bed sheets

Twin Room

  • Sleeps 2
  • 2 Single Beds

View all photos for Single Room

Desk, iron/ironing board, bed sheets

Single Room

  • Sleeps 1
  • 1 Single Bed

View all photos for Double Room with Scenic View

Double Room with Scenic View | Desk, iron/ironing board, bed sheets

Double Room with Scenic View

  • Mountain view
  • Sleeps 2
  • 1 Double Bed

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Front of property

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The price is CHF 86
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includes taxes & fees
15 Feb - 16 Feb
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About this property

The Highland Hotel by Compass Hospitality

Hotel in Strathpeffer with 24-hour front desk and restaurant
A restaurant, a bar/lounge and a snack bar/deli are available at this hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour front desk, a garden and a ballroom are on-site.
The Highland Hotel by Compass Hospitality offers 131 accommodations with coffee/tea makers and a hairdryer. Cable televisions are provided.

Bathrooms include baths or showers. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Our customers tell us that they can't get enough of the helpful staff at The Highland Hotel by Compass Hospitality. During your stay, you're just a quick walk from Upper Pump Room. Enjoy features like free WiFi in public areas and free self-parking, plus a restaurant.
  • Free Wi-Fi in some public areas
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Amenities include a terrace
  • Guests have great things to say about the helpful staff and the location
  • Steps from Upper Pump Room and 4 minutes on foot from Strathpeffer Pavilion
  • Pets welcome for a fee
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. The Highland Hotel by Compass Hospitality also features a terrace and a garden. Limited free parking is available on a first-come, first-served basis.
For a fee, guests can enjoy a buffet breakfast daily from 7:30 AM to 9:30 AM.
The Highland Hotel by Compass Hospitality has a restaurant on site.

Languages

English

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site parking

Food and drink

  • Daily buffet breakfast available 7:30 AM to 9:30 AM for a fee: GBP 12 for adults and GBP 6 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (daily)

Outdoors

  • Garden
  • Terrace

Accessibility

  • No lift

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Desk
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 9:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: GBP 10 per pet, per night
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately GBP 12.0 for adults and from GBP 6.0 for children
  • Pet fee: GBP 10 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Guests arriving after 9:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.

Property is also known as

Highland Hotel Strathpeffer
Highland Strathpeffer
The Highland Hotel
The Highland Hotel by Compass Hospitality Hotel
The Highland Hotel by Compass Hospitality Strathpeffer
The Highland Hotel by Compass Hospitality Hotel Strathpeffer

The Highland Hotel by Compass Hospitality Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 143 out of 474 reviews" "
Rating 8 - Good. 174 out of 474 reviews" "
Rating 6 - Okay. 84 out of 474 reviews" "
Rating 4 - Poor. 47 out of 474 reviews" "
Rating 2 - Terrible. 26 out of 474 reviews" "

7.8/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

6.8/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

John

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Happy Highlander
Comfortable and convenient. Dining options within are limited, but other options are available. Special mention for Murray, the night porter, who dealt very efficiently and effectively with a crowd of exceptionally noisy and unruly Chinese students whom were partying into the early hours. Top marks Murray !
Stayed 1 night in Aug 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable room
Comfortable room with excellent view of the main street of Strathpeffer
Stayed 3 nights in Oct 2024

10/10 Excellent

Laurie

Stayed 4 nights in Sep 2024

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Ellie

Stayed 2 nights in Sep 2024

8/10 Good

Janet

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2024

6/10 Okay

Richard

Liked: Cleanliness, staff & service
Disliked: Room comfort
Faded splendour undergoing transformation.
The hotel's position overlooking the spa and its gardens is fabulous, and the public rooms present a beautiful Victorian ambience. Despite a restricted evening menu, the dining room served superb food, and the staff provided excellent service. This was a very positive aspect of my stay. When one arrives late during the weekend, car parking problems arise, as I experienced last Saturday when all regular parking spaces were occupied. This forced me to park on a grass verge within the premises. On the negative side, the central heating in the allocated room did not work, so the hotel manager switched rooms for me. Further, as an arthritic 84-year-old with a bed that was as hard as a rock to sleep on, the experience was most uncomfortable. However, I understand the hotel is undergoing a comprehensive upgrade. I am confident that the result will be excellent and the Highland Hotel will return to its former glory.
Stayed 2 nights in Sep 2024

2/10 Terrible

Donna

Disliked: Cleanliness, property conditions & facilities, room comfort
Just stayed for one night, room was freezing had to ask for a heater, right next to a squeaky hall door which opened every 20 minutes, mould all around the bath. The receptionist was lovely but needs updated window sills were crumbling.
Stayed 1 night in Oct 2024

8/10 Good

Werner

Stayed 1 night in Sep 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2024

8/10 Good

Janet

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were friendly and helpful
Stayed 2 nights in Sep 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities
Stayed 1 night in Sep 2024

10/10 Excellent

gillian

Travelled with family
Liked: Amenities
Lovely overnight stay. Used a lot for coach trips. Really large room and great breakfast.
Stayed 1 night in Sep 2024

8/10 Good

Eileen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

John Michael

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Reception staff friendly. Downstairs area was large with plenty of seating. Room was a disappointment. Kettle not working, cups and spoons only rinsed, still had tea stains. Towels had holes. Mildew around taps, fittings and shower head. Toilet not properly cleaned and light pull cord filthy. Top and bottom of bathroom bin dusty and dirty. Curtain linings were ripped and lampshade trimming coming off.
Stayed 3 nights in Sep 2024

10/10 Excellent

Linda, El Mirage

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Dinner was lovely, 7ntil the very loud tour group arrived. Otherwise, it was a lovely, old hotel.
Stayed 1 night in Sep 2024

10/10 Excellent

Yang

Stayed 2 nights in Sep 2024

6/10 Okay

Robert

Travelled with group
Disliked: Cleanliness, property conditions & facilities
Not the best
Old hotel in need of tender loving care.hair in the bath. Blood stains on the bed. Grossly Overpriced.
Stayed 1 night in Sep 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Its a Scottish classic. Expansive, spacious, atmospheric. Its all of Scotland in. one hotel
Stayed 2 nights in Sep 2024

10/10 Excellent

Nicoales

Stayed 1 night in Aug 2024

6/10 Okay

Marshall

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The Hotel appearance was nice but it seemed to have been cut down on staff and and choices. The room we had was very basic and not all that clean
Stayed 2 nights in Sep 2024

2/10 Terrible

Adrian

Stayed 1 night in Aug 2024

10/10 Excellent

Meta

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay, comfortable and clean.
Stayed 2 nights in Aug 2024

10/10 Excellent

Gail

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was the most beautiful Hotel, the decor was exquisite so was the dinning room & bar, everything was outstanding.
Stayed 2 nights in Aug 2024

8/10 Good

Anne, Sydney

Travelled with partner
Restaurant was booked due to a bus tour. Hard to find place to eat.
Stayed 1 night in Sep 2024