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The Highland Hotel by Compass Hospitality

3.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for The Highland Hotel by Compass Hospitality

Front of property
Lounge
Superior Twin Room | Desk, iron/ironing board, bed sheets
Bar (on property)
Interior

Reviews

7.6 out of 10

Good

Popular amenities

  • 24/7 front desk
  • Bar
  • Pet-friendly
  • Housekeeping
  • Parking included
  • Free WiFi

Explore the area

Map
Bay Highland Hotel, Strathpeffer, Scotland, IV14 9AN
  • Upper Pump Room
    3 min walk
  • Morrison Wells
    1 min walk
  • Dingwall Station
    8 min drive
  • Inverness (INV)
    32 min drive

Room options

View all photos for Family Room

Family Room | Desk, iron/ironing board, bed sheets

Family Room

  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Double Room

Double Room | Desk, iron/ironing board, bed sheets

Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room with Scenic View

Desk, iron/ironing board, bed sheets

Twin Room with Scenic View

  • Mountain view
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Double Room

Superior Double Room | Desk, iron/ironing board, bed sheets

Superior Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Twin Room

Superior Twin Room | Desk, iron/ironing board, bed sheets

Superior Twin Room

  • Sleeps 2
  • 2 Single Beds

View all photos for Twin Room

Desk, iron/ironing board, bed sheets

Twin Room

  • Sleeps 2
  • 2 Single Beds

View all photos for Single Room

Desk, iron/ironing board, bed sheets

Single Room

  • Sleeps 1
  • 1 Single Bed

View all photos for Double Room with Scenic View

Double Room with Scenic View | Desk, iron/ironing board, bed sheets

Double Room with Scenic View

  • Mountain view
  • Sleeps 2
  • 1 Double Bed

Similar properties

Front of property

Ben Wyvis Hotel

Pet-friendly
Parking included
Free WiFi
Restaurant
3.7 out of 5, Good, (307)
The price is CHF 69
for 1 room
includes taxes & fees
4 Jan - 5 Jan
Ben Wyvis Hotel

About this property

The Highland Hotel by Compass Hospitality

Hotel in Strathpeffer with 24-hour front desk and restaurant
A restaurant, a bar/lounge and a snack bar/deli are available at this hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour front desk, a garden and a ballroom are on-site.
The Highland Hotel by Compass Hospitality offers 131 accommodations with coffee/tea makers and a hairdryer. Cable televisions are provided.

Bathrooms include baths or showers. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Our customers tell us that they can't get enough of the helpful staff at The Highland Hotel by Compass Hospitality. During your stay, you're just a quick walk from Upper Pump Room. Enjoy features like free WiFi in public areas and free self-parking, plus a restaurant.
  • Free Wi-Fi in some public areas
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Amenities include a terrace
  • Guests have great things to say about the location and the helpful staff
  • Steps from Upper Pump Room and 4 minutes on foot from Strathpeffer Pavilion
  • Pets welcome for a fee
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. The Highland Hotel by Compass Hospitality also features a terrace and a garden. Limited free parking is available on a first-come, first-served basis.
The Highland Hotel by Compass Hospitality has a restaurant on site.

Languages

English

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site parking

Food and drink

  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (daily)

Outdoors

  • Garden
  • Terrace

Accessibility

  • No lift

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Desk
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 9:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: GBP 10 per pet, per night
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: GBP 10 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Guests arriving after 9:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Property is also known as

Highland Hotel Strathpeffer
Highland Strathpeffer
The Highland Hotel
The Highland Hotel by Compass Hospitality Hotel
The Highland Hotel by Compass Hospitality Strathpeffer
The Highland Hotel by Compass Hospitality Hotel Strathpeffer

The Highland Hotel by Compass Hospitality Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 143 out of 470 reviews" "
Rating 8 - Good. 172 out of 470 reviews" "
Rating 6 - Okay. 84 out of 470 reviews" "
Rating 4 - Poor. 45 out of 470 reviews" "
Rating 2 - Terrible. 26 out of 470 reviews" "

7.8/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

6.8/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

John Michael

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Reception staff friendly. Downstairs area was large with plenty of seating. Room was a disappointment. Kettle not working, cups and spoons only rinsed, still had tea stains. Towels had holes. Mildew around taps, fittings and shower head. Toilet not properly cleaned and light pull cord filthy. Top and bottom of bathroom bin dusty and dirty. Curtain linings were ripped and lampshade trimming coming off.
Stayed 3 nights in Sep 2024

10/10 Excellent

Linda, El Mirage

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Dinner was lovely, 7ntil the very loud tour group arrived. Otherwise, it was a lovely, old hotel.
Stayed 1 night in Sep 2024

10/10 Excellent

Yang

Stayed 2 nights in Sep 2024

6/10 Okay

Robert

Travelled with group
Disliked: Cleanliness, property conditions & facilities
Not the best
Old hotel in need of tender loving care.hair in the bath. Blood stains on the bed. Grossly Overpriced.
Stayed 1 night in Sep 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Its a Scottish classic. Expansive, spacious, atmospheric. Its all of Scotland in. one hotel
Stayed 2 nights in Sep 2024

10/10 Excellent

Nicoales

Stayed 1 night in Aug 2024

6/10 Okay

Marshall

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The Hotel appearance was nice but it seemed to have been cut down on staff and and choices. The room we had was very basic and not all that clean
Stayed 2 nights in Sep 2024

2/10 Terrible

Adrian

Stayed 1 night in Aug 2024

10/10 Excellent

Meta

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay, comfortable and clean.
Stayed 2 nights in Aug 2024

10/10 Excellent

Gail

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was the most beautiful Hotel, the decor was exquisite so was the dinning room & bar, everything was outstanding.
Stayed 2 nights in Aug 2024

8/10 Good

Anne, Sydney

Travelled with partner
Restaurant was booked due to a bus tour. Hard to find place to eat.
Stayed 1 night in Sep 2024

8/10 Good

Wilf

Travelled with family
Liked: Staff & service, room comfort
Appears tired
This has the potential to be a grand boutique hotel. The price is fair for what it. Is currently a nice hotel close to Aberdeen. The breakfast was very nice. Staff were all nice.
Stayed 1 night in Sep 2024

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2024

8/10 Good

Robin

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2024

8/10 Good

Donna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stately old mansion
This is a huge old mansion converted to a hotel. It has a quirky charm and was fine for our needs for a quick stop.
Stayed 1 night in Aug 2024

10/10 Excellent

anoop

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Break fast 👍
Stayed 1 night in Aug 2024

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Chris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking was a bit limited, but I was still able to park reasonably close to the entrance
Stayed 1 night in Aug 2024

8/10 Good

Sarah

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Second stay here and happy to return
This was my second stay at this hotel. Staff friendly. Hotel room was nicer this time though smaller and made a difference. The only bad thing was the low pressure in the shower. Overall the hotel is definitely a little tired in places but would stay here again.
Stayed 1 night in Aug 2024

6/10 Okay

Lauren

Travelled with family
Liked: Staff & service
Well priced but the hotel could use some love—mattresses were very hard and it felt a little rundown. Loved the small town, wish we could have visited a spa but didn’t have time. The parking onsite was also difficult for arriving after 9 PM.
Stayed 1 night in Aug 2024

4/10 Poor

David

Business traveller
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
No food available @ 7.30 . Despite being told resteraunt open until 8.00
Stayed 1 night in Aug 2024

6/10 Okay

Sam

Travelled with partner
Liked: Staff & service
No soap in bathroom
Stayed 1 night in Aug 2024

8/10 Good

Mark

Travelled with family
Liked: Cleanliness
Helpful staff and looks like work being done to renovate the beautiful hotel.
Stayed 1 night in Aug 2024

4/10 Poor

Adrian

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
Had a room in what felt like the basement. Stunk of the kitchen which was obviously next door. Must have been under the main staircase as we couldn’t get to sleep until everyone from the bar had gone up to bed. Room had burns on the carpet and the bed was falling apart. Pretty appalling in all honesty and wish we’d paid more for the Ben Wyvis hotel instead. Will not be returning. Reception staff were pleasant however.
Stayed 1 night in Aug 2024

6/10 Okay

John

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Disappointed Highlander
Average overall. I stay here fairly regularly and have noted that the quality of catering is waning. The range of foods on the menu and at breakfast time is extremely limited and the quality is fairly poor. No porage, no fried eggs, no fruit or fruit salad. And why is it that people on 'bus tours are served bowls of red berries when those paying full tariff don't have access to such ? Management need to have a think about improving the value for paying guests.
Stayed 1 night in Aug 2024