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Hilton Garden Inn Suffolk Riverfront

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hilton Garden Inn Suffolk Riverfront

Exterior
Meeting facility
Terrace/patio
Reception
Bar (on property)

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Room service
  • Bar
  • Breakfast available
  • Pet-friendly
  • 24/7 front desk
  • Pool

Explore the area

Map
100 E Constance Rd, Suffolk, VA, 23434
  • Suffolk Visitor Center
    4 min walk
  • Riddick's Folly House Museum
    4 min walk
  • Suffolk Seaboard Station Railroad Museum
    10 min walk
  • Norfolk, VA (ORF-Norfolk Intl.)
    34 min drive

Room options

View all photos for 1 King Bed, Accessible, Non Smoking

1 King Bed, Accessible, Non Smoking | Iron/ironing board, free cots/infant beds, rollaway beds, free WiFi

1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, View

View from room

Room, 2 Queen Beds, View

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds

Iron/ironing board, free cots/infant beds, rollaway beds, free WiFi

Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for 1 King Bed

Iron/ironing board, free cots/infant beds, rollaway beds, free WiFi

1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Standard King

Iron/ironing board, free cots/infant beds, rollaway beds, free WiFi

Standard King

  • Sleeps 2
  • 1 King Bed

View all photos for Room (Parlor, No Bed)

Room (Parlor, No Bed) | Iron/ironing board, free cots/infant beds, rollaway beds, free WiFi

Room (Parlor, No Bed)

  • Sleeps 4
  • 1 Single Bed

Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

Iron/ironing board, free cots/infant beds, rollaway beds, free WiFi

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Room, Accessible

Iron/ironing board, free cots/infant beds, rollaway beds, free WiFi

Room, Accessible

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Bathtub (Hearing)

Room, 2 Queen Beds, Accessible, Bathtub (Hearing) | Iron/ironing board, free cots/infant beds, rollaway beds, free WiFi

Room, 2 Queen Beds, Accessible, Bathtub (Hearing)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower)

Iron/ironing board, free cots/infant beds, rollaway beds, free WiFi

Room, 1 King Bed, Accessible (Roll-In Shower)

  • River view
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed (Drinks & Snacks)

  • River view
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Holiday Inn Express Hotel & Suites Suffolk, an IHG Hotel

Pool
Breakfast included
Parking included
Free WiFi
4.4 out of 5, Excellent, (482)
The price is CHF 110
for 1 night
includes taxes & fees
1 Jan - 2 Jan
Holiday Inn Express Hotel & Suites Suffolk, an IHG Hotel

About this property

Hilton Garden Inn Suffolk Riverfront

Waterfront hotel with fitness centre and 24-hour front desk
This hotel features an indoor pool, a restaurant and a fitness centre. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, a snack bar/deli and a business centre.
Hilton Garden Inn Suffolk Riverfront offers 150 air-conditioned accommodations with coffee/tea makers and complimentary newspapers. This accommodation offers separate sitting areas. Flat-screen televisions come with premium cable channels. Fridges and microwaves are provided. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Suffolk hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Hilton Garden Inn Suffolk Riverfront. During your stay, you're just a quick walk from Suffolk Visitor Center. You'll find features such as free WiFi in public areas and free self-parking, plus an indoor pool.
  • Free WiFi
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, luggage storage and wedding services
  • On-site recreation includes a gym
  • Just a 4-minute walk from Suffolk Visitor Center and 5 minutes by car from Obici Hospital
  • Cats and dogs welcome for a fee
Hilton Garden Inn Suffolk Riverfront offers its guests an indoor pool and a fitness centre. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A business centre and 10 meeting rooms are available. Event space at this hotel measures 1399 square feet (130 square metres) and includes conference space. Hilton Garden Inn Suffolk Riverfront also features a terrace, complimentary newspapers in the lobby, and laundry facilities. Limited free parking is available on a first-come, first-served basis.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:00 AM to 10:30 AM and at the weekend from 7:00 AM to 11:00 AM.
The Garden Grill – This restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking
  • Free uncovered self parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 12.95 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • The Garden Grill

Family friendly

  • Free cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • 1,399 square feet of conference space
  • 10 meeting rooms
  • Business centre
  • Computer station

Outdoors

  • On the waterfront
  • Outdoor furniture
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 5 floors
  • Ballroom
  • Banquet hall
  • Built in 2005

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Free local calls
  • Free weekday newspapers
  • Heating
  • Iron/ironing board
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in time starts at 3 PM
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 12.95 per person
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Front desk staff will greet guests on arrival.

We should mention

  • Pool access available from 8:00 AM to 10 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Garden Inn Riverfront
Hilton Garden Inn Riverfront Hotel
Hilton Garden Inn Riverfront Hotel Suffolk
Hilton Garden Inn Riverfront Suffolk
Hilton Garden Inn Suffolk
Hilton Garden Inn Suffolk Riverfront
Suffolk Hilton Garden Inn
Hilton Garden Inn Suffolk Hotel Suffolk
Hilton Suffolk
Hilton Garden Inn Suffolk Riverfront Hotel
Hilton Suffolk Riverfront
Hilton Garden Inn Suffolk Riverfront Hotel
Hilton Garden Inn Suffolk Riverfront Suffolk
Hilton Garden Inn Suffolk Riverfront Hotel Suffolk

Hilton Garden Inn Suffolk Riverfront Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 406 out of 752 reviews" "
Rating 8 - Good. 207 out of 752 reviews" "
Rating 6 - Okay. 61 out of 752 reviews" "
Rating 4 - Poor. 48 out of 752 reviews" "
Rating 2 - Terrible. 30 out of 752 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Michael

Liked: Cleanliness
Stayed 1 night in Sep 2024

8/10 Good

Amy

Business traveller, Travelled with partner
Liked: Cleanliness
The shower curtain was dirty and torn, the TP holder was falling off the wall, the bathroom lacked cleanliness in general. The price was ok, I guess that’s what to expect.
Stayed 1 night in Sep 2024

4/10 Poor

Xiaowei

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Okay
Stayed 1 night in Sep 2024

8/10 Good

Shaqueena

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone friendly. Easy check-in. Room bright and clean. Stay here every year
Stayed 1 night in Sep 2024

10/10 Excellent

Jontrell

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Henry

Liked: Cleanliness, staff & service, property conditions & facilities
Awesome hotel
Stayed 1 night in Sep 2024

2/10 Terrible

Ebone

Travelled with family and small children
Disliked: Cleanliness, property conditions & facilities
Stayed here for a night as I was passing through town and as I entered the lobby I noticed the trash was overflowing and there was trash on the floor and on a table behind it. I figured staff would be cleaning it any moment so I didn’t say anything about it, I checked in and headed to my room once in my room I began wiping down everything as I entered the bathroom I noticed roaches crawling on around in the bathroom. So I immediately grabbed my belongings and went back down stairs. We were given a new room immediately at this point it was well after midnight we were tired so I wiped things down quickly and went noticed the toilet was running I asked about it and was told it was fine they do that sometimes so we took a shower and got in bed while the next morning water came pouring out of the bathroom flooding the room I called for help immediately and ended up having to gather my items quickly before have to leave well before I planned to it was a terrible experience. However the manager on duty that morning was very helpful and caring and did her best to make things right
Stayed 1 night in Aug 2024

8/10 Good

LeAnn, Canton

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a beautiful hotel. The back patio/porch is great. Everyone was really nice but the bill was very confusing. I reserved the room for $256, but when I checked in I was told the amount due was $414. They told me they couldn’t give me a print out of the charges until I checked out. We had 2 small dogs with us 5 and 10 lbs. The hostess said there was one charge of $75 per visit for both dogs. But when we checked out and I received my receipt there was a $75 charge for pet 1 and a second $75 charge for pet 2. I didn’t have the time to go back in and dispute the charges. That seems like a lot for 2 dogs to just sleep on the floor.
Stayed 1 night in Aug 2024

10/10 Excellent

Carmen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was very nice and clean. The property is located near restaurants and shopping. Awesome river front.
Stayed 2 nights in Aug 2024

8/10 Good

Ebony

Travelled with partner
Liked: Staff & service
Pros: The customer service staff is welcoming. A great location ( shopping center, food, etc.) Cons: My room wasn’t the cleanest. The property condition ( needs many upgrades/repairs).
Stayed 1 night in Aug 2024

10/10 Excellent

Trina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay
Stayed 1 night in Aug 2024

10/10 Excellent

Kim

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very easy checkin and check out!
Stayed 1 night in Aug 2024

10/10 Excellent

Robin

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Will be back. Beautiful hotel
Stayed 2 nights in Aug 2024

10/10 Excellent

Nyjuan

Stayed 1 night in Aug 2024

10/10 Excellent

Jason

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall beautiful
Stayed 2 nights in Aug 2024

10/10 Excellent

Mary

Liked: Staff & service, amenities, property conditions & facilities
Not at this time
Stayed 1 night in Aug 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

6/10 Okay

Becky

Liked: Staff & service
Parking at this facility, when there is an event is impossible. I get people are coming in for an event but for guests actually staying there it was hard to find a place to park my car. Floors outside of elevator on 5th floor were soaked and it smelled moldy up there.
Stayed 2 nights in Aug 2024

8/10 Good

Diana, Beacon

Liked: Cleanliness
Stayed 2 nights in Jul 2024

10/10 Excellent

Kelly

Travelled with family
Awesome customer service
The Hotel was clean and comfortable. Hotel staff was wonderful at resolving an unfortunate issue with their Computer system that was initially stressful. They followed up with me after my trip which turned a nerve racking issue into a positive experience!
Stayed 2 nights in Jul 2024

10/10 Excellent

Edward

Stayed 2 nights in Jul 2024

10/10 Excellent

Donna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

4/10 Poor

Maria

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 20 nights in Jun 2024

4/10 Poor

Harry, Blacksburg

Disliked: Amenities, property conditions & facilities
In the room only 4 very small paper cups. After drinks on the first evening no cups for coffee or the bathroom. Toilet paper: only a small roll that was depleted; no other in reserve!! On-line reservation system is problematic. Made reservation for one room, but two rooms appeared under my name. Had to call the hotel to cancel one.
Stayed 2 nights in Jul 2024