We booked the house for 10 people based on the listing. There is no queen bed in the common area as advertised, only two sofas. There were only 4 bath towels provided when we arrived even though we booked the house for 10 people. We contacted the owner when we arrived to ask for more towels, but he did not respond until the next day. When he did respond, he was rude and unapologetic. We then contacted the property manager to ask for more towels and a queen bed and never heard back for the entire 7 days of our stay. The housekeeper came the second day to get us towels and she gave us a lovely air mattress in lieu of an actual queen bed that is advertised in the listing. The grounds were unkempt, the kitchen sink was disgusting, rusty vents, dirty door handles, just an overall icky feeling in the house. Two bathrooms had missing lightbulbs, paint peeling, bottle caps and cigarette butts from previous tenants (which we picked up); a very poorly maintained property.The neighbors told us the owner lives in an RV off of the driveway which was not communicated with us.