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SureStay Hotel by Best Western Summersville

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for SureStay Hotel by Best Western Summersville

Standard Room, 2 Double Beds, Accessible, Refrigerator & Microwave | In-room safe, laptop workspace, blackout curtains, iron/ironing board
Lobby
Lobby
Exterior
Property amenity

Reviews

8.2 out of 10

Very good

Popular amenities

  • Pet-friendly
  • Housekeeping
  • Air conditioning
  • Breakfast included
  • 24/7 front desk
  • Parking included

Explore the area

Map
1203 Broad St, Summersville, WV, 26651
  • Summersville Lake
    2 min drive
  • Gauley River
    3 min drive
  • Summersville Regional Medical Center
    3 min drive

Room options

View all photos for Standard Room, 2 Double Beds, Accessible, Refrigerator & Microwave

Standard Room, 2 Double Beds, Accessible, Refrigerator & Microwave | In-room safe, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 2 Double Beds, Accessible, Refrigerator & Microwave

  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave | In-room safe, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave | In-room safe, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Double Beds

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About this property

SureStay Hotel by Best Western Summersville

Hotel in Summersville with free breakfast and 24-hour front desk
A 24-hour front desk, ATM/banking services and free breakfast are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a vending machine.
SureStay Hotel by Best Western Summersville offers 56 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. 32-inch LED televisions come with premium cable channels. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Summersville hotel provides wireless Internet access (speed: 50+ Mbps) for a surcharge. Business-friendly amenities include telephones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Our customers tell us that they can't get enough of the helpful staff at SureStay Hotel by Best Western Summersville. During your stay, you'll be within walking distance of Summersville Lake. Enjoy features like free breakfast, free WiFi in public areas and free self-parking.
  • Free continental breakfast served daily
  • Free Wi-Fi in some public areas
  • Free self-parking and Motorhome/coach/lorry parking
  • WiFi for a fee
  • Amenities include a lift, an ATM and a vending machine
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Just a 2-minute drive from Summersville Lake and a few minutes from Gauley River
  • Pets welcome for a fee (restrictions apply)
Free breakfast is available daily. WiFi is free in public spaces. SureStay Hotel by Best Western Summersville also features a vending machine, an ATM, and a lift. Self parking is free. A complete renovation of SureStay Hotel by Best Western Summersville was completed in January 2021.

This Summersville hotel is smoke free.

Guests are served a free continental breakfast daily from 6:00 AM to 9:00 AM.

Languages

English, Hindi

Property amenities

Internet

  • Available in all rooms: WiFi (surcharge)
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Free RV/bus/lorry parking on site

Food and drink

  • Free continental breakfast available daily 6:00 AM to 9:00 AM

Conveniences

  • 24-hour front desk
  • ATM
  • Guidebooks
  • Vending machine

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Braille/raised signage
  • Grab bar in bathtub
  • Handrails in hallways
  • Handrails in stairways
  • Lever door handles
  • Lift
  • Low-height bed
  • Low-height counter and sink
  • Low-height desk
  • Low-height door lock
  • Low-height view port in door
  • Portable bathtub seat
  • Smooth flooring in public areas
  • Visual alarms in hallways
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-width doorways

More

  • 1 building
  • 3 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch LED TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Restaurant dining guides

More

  • Air conditioning
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 15.00 per pet, per day
  • Maximum 2 pets
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: USD 1.50 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: USD 0 per stay (rates may vary)
  • Pet fee: USD 15.00 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Masks are required at the property for guests who have not received COVID-19 vaccination
Front desk staff will greet guests on arrival.

We should mention

  • Up to 3 children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Econo Lodge Summersville
Econo Summersville
Econo Lodge Summersville Motel
Econo Lodge Summersville
Surestay By Best Summersville
SureStay Hotel by Best Western Summersville Hotel
SureStay Hotel by Best Western Summersville Summersville
SureStay Hotel by Best Western Summersville Hotel Summersville

SureStay Hotel by Best Western Summersville Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 219 out of 548 reviews" "
Rating 8 - Good. 190 out of 548 reviews" "
Rating 6 - Okay. 85 out of 548 reviews" "
Rating 4 - Poor. 31 out of 548 reviews" "
Rating 2 - Terrible. 23 out of 548 reviews" "

8.2/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Kelsey

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
My room was very clean and comfortable, all staff were extremely friendly, and hot breakfast options. Great for a low cost stay.
Stayed 1 night in Sep 2024

8/10 Good

Diane

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The elevator was out, but luckily we were able to get a ground floor room. I didn't get his name, but the man that checked us in was really nice and helped us out with dinner options (local Mexican restaurant).
Stayed 1 night in Sep 2024

8/10 Good

Nina, Milwaukie

Business traveller, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bed was harder than the average hotel beds, dog potty area so far from Ada room, no desk or chair in ADA room. First hotel room ever with no desk, WHY???
Stayed 1 night in Sep 2024

10/10 Excellent

Elizabeth

Stayed 1 night in Sep 2024

8/10 Good

Celina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great for a budget
New renovations for the rooms. Nicely done. Just sad that we were 3rd floor with kids and the elevator was broken. But the staff was so kind. We didn’t have any noise issues.
Stayed 2 nights in Sep 2024

10/10 Excellent

Eric

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Doug

Business traveller
Stayed 1 night in Sep 2024

10/10 Excellent

Denise

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

4/10 Poor

Tina

Travelled with partner
Liked: Staff & service
Very noisy. Too many long stay residents that were up all night playing music.
Stayed 1 night in Aug 2024

8/10 Good

Chandler

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s right of the interstate. Easy to get into parking. Expedia said check in was 2 but was actually 3. They weren’t too busy so they let us check in at 2. Very friendly staff and nice clean rooms.
Stayed 1 night in Aug 2024

10/10 Excellent

Hayden

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worth the stay
Hotel was worth its price. Quiet area and safe.
Stayed 1 night in Aug 2024

6/10 Okay

James

Stayed 1 night in Aug 2024

8/10 Good

Mariana

Travelled with family and small children, Business traveller
Very basic. Breakfast was convenient
Stayed 1 night in Aug 2024

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities
Just a pit stop on our journey South but price was fair and it was nice and quiet. Breakfast was delicious especially the waffles
Stayed 1 night in Aug 2024

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

6/10 Okay

Jessica

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to get to from the highway. “Hot” breakfast was a little deceiving-waffles and oatmeal only. No eggs, breakfast meats, or any type of potatoes fyi
Stayed 1 night in Aug 2024

8/10 Good

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

6/10 Okay

Laura, Vonore

Travelled with partner
Liked: Staff & service
The price is right here. Beds are comfortable enough. TV very small. Fridge and Microwave handy. Dairy Queen very close.
Stayed 1 night in Aug 2024

4/10 Poor

Scott

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Don't Stay here.
check in took way too long... Over priced for the condition of the property... Neighbors where rude.. breakfast was terrible.
Stayed 2 nights in Aug 2024

10/10 Excellent

Jeremy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great price, good location!
Everything was good, mostly for a day trip hiking in the mountains.
Stayed 1 night in Aug 2024

10/10 Excellent

Eugenia

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Bryan

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was happy how close it was to the boat launch. Family oriented place. Was clean and smelled good.
Stayed 2 nights in Jul 2024

2/10 Terrible

Susan

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
NEVER AGAIN
We were looking for a hotel/motel for an overnight in between traveling place to stay. Nothing fancy, just clean safe. Staff was pleasant and helpful. Rooms were clean but our room was missing the fire alarm. Normally, I would have asked for another room but the other patrons were having a party and walking around drinking, being loud, etc. This isn't a place that I would stop over if you have a family, woman traveling alone, etc. I found out after we checked in that there are monthly leases at the hotel. It felt as though I was stepping into someone's house and I wasn't invited or welcome. The rooms were smoke free but you had to walk through a cloud of smoke to get to the office, your room from everyone smoking outside. Why didn't I leave? We drove through several storms and I needed to sleep. I wasn't able to drive safely. There is no WiFi. I can't speak about the breakfast because we didn't stick around to eat. I got enough sleep to drive safely and we moved on. We will NEVER stay at here again. Please do not even offer. I could go on but you get the idea. Keep scrolling, pay more and find a safer location.
Stayed 1 night in Jul 2024

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
Great and very kind staff
Stayed 1 night in Jul 2024