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Tru by Hilton Sumter

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Tru by Hilton Sumter

Lobby
Lobby
Room, 1 King Bed, Accessible, Bathtub | In-room safe, iron/ironing board, free WiFi, bed sheets
Indoor pool
Terrace/patio

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Pool
  • Gym
  • Pet-friendly
  • Laundry
  • Housekeeping

Explore the area

Map
2607 Broad Street, Sumter, SC, 29150
  • Sumter Mall
    3 min drive
  • Buffalo Wild Wings
    1 min walk
  • Camden Station
    36 min drive
  • Sumter, SC (SUM-Sumter Municipal)
    9 min drive

Room options

View all photos for Room, 1 King Bed, Accessible, Bathtub

Room, 1 King Bed, Accessible, Bathtub | In-room safe, iron/ironing board, free WiFi, bed sheets

Room, 1 King Bed, Accessible, Bathtub

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower)

Room, 1 King Bed, Accessible (Roll-In Shower) | In-room safe, iron/ironing board, free WiFi, bed sheets

Room, 1 King Bed, Accessible (Roll-In Shower)

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

Room, 2 Queen Beds, Accessible, Bathtub | In-room safe, iron/ironing board, free WiFi, bed sheets

Room, 2 Queen Beds, Accessible, Bathtub

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

Room, 1 King Bed | In-room safe, iron/ironing board, free WiFi, bed sheets

Room, 1 King Bed

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Room, 2 Queen Beds | In-room safe, iron/ironing board, free WiFi, bed sheets

Room, 2 Queen Beds

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Exterior

Holiday Inn Express Sumter, an IHG Hotel

Pool
Breakfast included
Parking included
Free WiFi
4.4 out of 5, Excellent, (619)
The price is CHF 119
for 1 night
includes taxes & fees
2 Jan - 3 Jan
Holiday Inn Express Sumter, an IHG Hotel

About this property

Tru by Hilton Sumter

Hotel in Sumter with free breakfast and fitness centre
Along with an indoor pool, this hotel has a fitness centre and a snack bar/deli. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Additionally, coffee/tea in a common area, a business centre and laundry facilities are on-site.
Tru by Hilton Sumter offers 92 accommodations with a safe and coffee/tea makers. 55-inch LCD televisions come with premium cable channels.

This Sumter hotel provides complimentary wireless Internet access. Additionally, rooms include a hairdryer and an iron/ironing board. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Tru by Hilton Sumter. During your stay, you'll be close to Sumter Mall. Features include free breakfast, free WiFi in public areas and free self-parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Take a swim in the indoor pool
  • Amenities include a front desk safe, a business centre and laundry facilities
  • On-site recreation includes a gym
  • Just a 3-minute drive from Sumter Mall and a few minutes from Palmetto Park
  • Cats and dogs welcome for a fee (restrictions apply)
Tru by Hilton Sumter offers its guests an indoor pool and a fitness centre. There's a snack bar/deli on site. Free breakfast is available daily. WiFi is free in public spaces.

You'll find a business centre on site. Tru by Hilton Sumter also features coffee/tea in common area, laundry facilities, and a front desk safe. Self parking is free.

Smoking is allowed in designated areas at this Sumter hotel.

Guests are served a free buffet breakfast daily from 6:00 AM to 10:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym
  • Indoor pool

Family friendly

  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Business services

  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 55-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation (varies based on length of stay)
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Only bookings from non-local guests are accepted; guests whose residence is within 50 mi (80 km) of the property will not be allowed to check in
Guests arriving after 9:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

We should mention

  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Tru Hilton Sumter Hotel
Tru Hilton Sumter
Tru by Hilton Sumter Hotel
Tru by Hilton Sumter Sumter
Tru by Hilton Sumter Hotel Sumter

Tru by Hilton Sumter Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 370 out of 574 reviews" "
Rating 8 - Good. 124 out of 574 reviews" "
Rating 6 - Okay. 40 out of 574 reviews" "
Rating 4 - Poor. 24 out of 574 reviews" "
Rating 2 - Terrible. 16 out of 574 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

6/10 Okay

Fran

Travelled with family
Liked: Cleanliness, staff & service
Noisy location on a busy road. HVAC unit loud. Room was clean and staff were very friendly. Breakfast was okay.
Stayed 1 night in Sep 2024

10/10 Excellent

Stephen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed the location and quiet
Stayed 2 nights in Aug 2024

8/10 Good

Melanie

Travelled with family
Liked: Staff & service, amenities
Its nice and new. Spacious rooms, great lobby. Parking lot next to property became a hangout next door, which created trash being left on and near hotel property, which was still there in the morning. There are absolutely no drawers or cubbies for belongings, leaving you to live out of your suitcase.
Stayed 3 nights in Aug 2024

10/10 Excellent

Lori

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The beds were very comfortable. Staff was helpful. Some noise from cars going by.
Stayed 2 nights in Aug 2024

10/10 Excellent

Becky

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was great. The kids enjoyed the pool table and the swimming pool. I enjoyed the fitness room. Breakfast was great!
Stayed 1 night in Aug 2024

8/10 Good

Jimmy

Liked: Cleanliness, staff & service, property conditions & facilities
it was nice. for the most part quite other than the big ice machine when it would drop ice, if your room is not near one of those its great place. i was there for a 1-night stay on business trip
Stayed 1 night in Aug 2024

8/10 Good

Jaleen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All around nice place...
Stayed 8 nights in Aug 2024

8/10 Good

Gabriela

Travelled with family and small children, Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The attention from one of the receptionists was very bad, my family and I were in the pool and I know that it was 10 pm which is the time they close the pool, it had happened to me with 20 min, it was not for him to go with a terrible and rude attitude in which he went and said that it was no longer time to be there, it was not the right way, he looked at us in an ugly way, he stood there until we left.
Stayed 5 nights in Jul 2024

4/10 Poor

Verified traveller

Travelled with family
Liked: Staff & service
Yuck
Had roaches on the floor in the hall. Yuck.
Stayed 3 nights in Aug 2024

10/10 Excellent

Annie

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
This was great and clean
Stayed 1 night in Aug 2024

10/10 Excellent

Alysia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

4/10 Poor

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
They did not let us check in early after I called hours before letting asking if we could, their response was it should not be a problem. However when we arrived they said the room was not ready, we had to check in after 3pm. We arrived at 1pm, tired from traveling.
Stayed 2 nights in Jul 2024

10/10 Excellent

Derick

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

8/10 Good

La Verne

Liked: Cleanliness
Stayed 1 night in Jul 2024

6/10 Okay

Marsha, Plainfield

Liked: Cleanliness, staff & service
There was no closet or safe.
Stayed 1 night in Jul 2024

6/10 Okay

Shonda

Business traveller
Stayed 1 night in Jul 2024

10/10 Excellent

Mark, Greenville

Liked: Cleanliness, staff & service, property conditions & facilities
Great property and staff!.
Stayed 1 night in Jul 2024

10/10 Excellent

Caroline

Travelled with family, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the pool table they had in the waiting area near the front desk but I didn’t like that we weren’t able to use the pool at any time. We came down for work and family time but by the time we got back to the hotel we couldn’t use the pool.
Stayed 2 nights in Jun 2024

6/10 Okay

Rosa

Business traveller
Liked: Staff & service
Disliked: Amenities
Convenient location near Shaw AFB and easy drive to Columbia Metropolitan Airport. The room is clean but shower pressure was weak. It’s a great stay for a couple of days max. The hotel is starting to smell greasy maybe the mop chemicals that they use is not exactly good as floor cleaner. Overall, I’d stay there again and again only for no more than a week as long as the property keeps the cleanliness
Stayed 1 night in Jun 2024

10/10 Excellent

Raina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024

8/10 Good

James

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean!
Stayed 3 nights in Jun 2024

10/10 Excellent

Fermon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

10/10 Excellent

Alfredia

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly. If you have small children highly recommend you stay here.
Stayed 4 nights in May 2024

10/10 Excellent

Cynthia

Stayed 1 night in May 2024

10/10 Excellent

Rayna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great space. Quite
Stayed 3 nights in May 2024