4/10 Poor
Garry
Business traveller
2 Sept 2024
Liked: Cleanliness, room comfort
I was unaware that when you book that it is not necessarily North Shore, Find out that I am at Waterline once I have the keys and need to drive further to the next place. Park and then try yo got second Floor but they didn't put a Lift Fob on the Key Ring. Overall took about an hour standing in the Foyer area after first trying to contact Vine that I didn't have a Lift Fob. Convincing them that I wasn't lying was a feat in itself. The guy who eventually came was the only good experience in the saga. When you book out there is no key box. You need to go back to North Shore, try and park in the street and return the keys as everyone there seems to park in the Visitors spots leaving no parking spots to either pickup or drop off keys.
Garry
Stayed 3 nights in Aug 2024