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Mercure Sunshine Coast Kawana Waters

4.5 star property

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your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Mercure Sunshine Coast Kawana Waters

Premium bedding, in-room safe, desk, laptop workspace
Property entrance
View from property
BBQ/picnic Area
Standard Room, Multiple Beds | Premium bedding, in-room safe, desk, laptop workspace

Reviews

8.8 out of 10
Excellent

Popular amenities

  • 24/7 front desk
  • Breakfast available
  • Bar
  • Room service
  • Housekeeping
  • Laundry

Explore the area

Map
9 Florey Boulevard, Birtinya, QLD, 4575
  • Sunshine Coast University Private Hospital
    ‪4 min walk‬
  • Sunshine Coast University Hospital
    ‪8 min walk‬
  • Venue 114
    ‪3 min drive‬
  • Caloundra, QLD (CUD)
    ‪12 min drive‬

Room options

View all photos for Room (Zip Room)

Room (Zip Room) | Premium bedding, in-room safe, desk, laptop workspace

Room (Zip Room)

  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed

Premium bedding, in-room safe, desk, laptop workspace

Superior Room, 1 King Bed

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, Multiple Beds

Standard Room, Multiple Beds | Premium bedding, in-room safe, desk, laptop workspace

Standard Room, Multiple Beds

  • 28 sq m
  • Sleeps 3
  • 1 King Bed and 1 Single Bed

View all photos for Family Suite (Deluxe)

Family Suite (Deluxe) | Premium bedding, in-room safe, desk, laptop workspace

Family Suite (Deluxe)

  • Sleeps 4
  • 1 King Bed and 2 Single Beds

Similar properties

Property amenity

Holiday Inn Express & Suites Sunshine Coast, an IHG Hotel

Pool
Breakfast included
Free WiFi
Air conditioning
4.4 out of 5, Excellent, (586)
The price is CHF 144
for 1 room
includes taxes & fees
14 Feb - 15 Feb
Holiday Inn Express & Suites Sunshine Coast, an IHG Hotel

About this property

Mercure Sunshine Coast Kawana Waters

Luxury Sunshine Coast hotel in Birtinya with free parking
This smoke-free hotel features a restaurant, a bar/lounge and a snack bar/deli. Free WiFi in public areas and free self parking are also provided. Other amenities include a coffee shop/cafe, a business centre and conference space. Housekeeping is available on request.
Mercure Sunshine Coast Kawana Waters offers 81 air-conditioned accommodations with a safe and free newspapers. Beds feature premium bedding. LED televisions come with digital channels. Bathrooms include a shower, complimentary toiletries and hairdryers.

This Sunshine Coast hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us that they can't get enough of the helpful staff at Mercure Sunshine Coast Kawana Waters. During your stay, you're just a quick walk from Sunshine Coast University Private Hospital. You'll find features such as free WiFi in public areas and free self-parking, plus a restaurant.
  • Free WiFi
  • Free self-parking
  • Drinking and dining options include a coffee shop, a restaurant and a bar/lounge
  • Full breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Within a 15-minute walk of Sunshine Coast University Hospital and NightQuarter
Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Business amenities include a business centre and meeting rooms.

Public spaces have free WiFi. A terrace, barbecue grills, and tour/ticket assistance are also featured at the luxury Mercure Sunshine Coast Kawana Waters. Self parking is free.

This 4.5-star Sunshine Coast hotel is smoke free.

For a fee, guests can enjoy full breakfast on weekdays from 6:30 AM to 9:30 AM and at the weekend from 7 AM to 10 AM.
Mercure Sunshine Coast Kawana Waters has a restaurant on site.
Room service (during limited hours) is available.

Languages

Chinese (Mandarin), Czech, English, Finnish, German, Italian, Japanese, Norwegian, Slovak, Swedish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Full breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7 AM to 10 AM on weekends; AUD 15 to 29 for adults and AUD 5 to 19 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Couples/private dining
  • Snack bar/deli

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Front entrance ramp
  • Lift (90 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (120 centimetre high)
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LED TV with digital channels

Food and drink

  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 1.4 per cent for credit card payments
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are available for AUD 10.0 per stay.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately AUD 15 to 29 for adults and AUD 5 to 19 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: AUD 10.0 per stay
  • Credit card charges are subject to a surcharge of 1.4 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Safety features at this property include a security system
Front desk staff will greet guests on arrival at the property.
Property Registration Number 25621752654

We should mention

  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This property has been awarded a star rating from the Australian star ratings agency, Star Ratings Australia.

Property is also known as

Best Western Plus Oceanside Kawana Hotel Birtinya
Best Western Plus Lake Kawana Hotel Birtinya
Best Western Plus Oceanside Kawana Birtinya
Best Western Plus Oceanside Kawana
Best Western Plus Lake Kawana Birtinya
Best Western Plus Lake Kawana
Best Western Plus Lake Kawana Hotel
Mercure Sunshine Coast Kawana Waters Hotel
Mercure Sunshine Coast Kawana Waters Birtinya
Mercure Sunshine Coast Kawana Waters Hotel Birtinya

Mercure Sunshine Coast Kawana Waters Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 546 out of 1001 reviews" "
Rating 8 - Good. 329 out of 1001 reviews" "
Rating 6 - Okay. 76 out of 1001 reviews" "
Rating 4 - Poor. 36 out of 1001 reviews" "
Rating 2 - Terrible. 14 out of 1001 reviews" "

9.0/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Chenoa

Stayed 1 night in Oct 2024

10/10 Excellent

Kerry, Amamoor

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Oct 2024

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place to stay. Free parking, very comfortable and large clean room. Enjoyed my stay here for two nights, thanks for the great customer service.
Stayed 2 nights in Oct 2024

10/10 Excellent

Garry

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2024

10/10 Excellent

Tony

Stayed 1 night in Oct 2024

10/10 Excellent

Elissa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Alfie

Liked: Cleanliness, staff & service, property conditions & facilities
👍
Stayed 5 nights in Oct 2024

8/10 Good

Roger

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were all very friendly and helpful 🙂
Stayed 1 night in Oct 2024

8/10 Good

Leeroy

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Our room service meals were lacking in quality. The bacon waa overcooked and was impossible to cut. The halloumi was like rubber. The service was outstanding however and the ladies in reception were very professional and exceptionally helpful
Stayed 1 night in Oct 2024

10/10 Excellent

Esther

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really great place with lovely complimentary snacks and wine. Would stay again!
Stayed 1 night in Oct 2024

8/10 Good

Ralph

Travelled with partner
Liked: Cleanliness, staff & service
If i knew there were no balaconies i wouldn't have booked, not much can be done about that now. I would have liked a pool or gym. Car spaces are narrow but adequate.
Stayed 3 nights in Oct 2024

8/10 Good

Jackie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
CLEAN & COMFORTABLE ROOM, NICE QUIET HOTEL & FRIENDLY STAFF. DISAPPOINTED THE BREAKFAST IS NO LONGER BUFFET STYLEJUST CHOICE OF ABOUT 6 MEALS, OTHERWISE VERY ENJOYABLE.
Stayed 1 night in Oct 2024

10/10 Excellent

Tony

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenience to Sunshine Coast University Hospital is unmatched. Friendly staff and great amenities makes it easy to focus on the reason why you are staying there.
Stayed 2 nights in Sep 2024

10/10 Excellent

BRUCE

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms very comfortable and clean. Close to everything I needed to access. Very polite and helping staff
Stayed 1 night in Sep 2024

8/10 Good

Josie

Liked: Cleanliness, staff & service
Stayed 2 nights in Sep 2024

6/10 Okay

Brett

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Shower overflows, cracked tiles, very dusty and tired
Stayed 1 night in Sep 2024

8/10 Good

Gregory

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Lauren

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super comfy bed!
Stayed 3 nights in Sep 2024

2/10 Terrible

NOUHA

Stayed 1 night in Aug 2024

8/10 Good

Nathaniel, Chester

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Chose this hotel solely because of its proximity to SCUH and for this reason, the location was very convenient and suited our needs perfectly. It’s within an easy walking distance, offers free parking and the staff are excellent. Would definitely recommend and return.
Stayed 2 nights in Sep 2024

8/10 Good

Brian

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to the University hospital, so I will stay there again when required.
Stayed 2 nights in Sep 2024

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Somehow a room clean & bed made was not done and disappointed after a long day to return to room and find nothing done and out of coffee, sugar & milk items. Paid more on extra night and got no room service .
Stayed 1 night in Sep 2024

8/10 Good

Milabel

Stayed 2 nights in Aug 2024

10/10 Excellent

Frances

Stayed 1 night in Sep 2024