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Novotel Sunshine Coast Resort

4.0 star property

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your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Novotel Sunshine Coast Resort

Exterior
Outdoor pool, pool umbrellas
Exterior
Individually decorated, desk, laptop workspace, iron/ironing board
Breakfast and dinner served

Reviews

7.6 out of 10
Good

Popular amenities

  • 24/7 front desk
  • Breakfast available
  • Room service
  • Bar
  • Hot tub
  • Gym

Explore the area

Map
270 Ocean Drive, Sunshine Coast, Twin Waters, QLD, 4564
  • Twin Waters Golf Club
    ‪17 min walk‬
  • Mudjimba Beach
    ‪3 min drive‬
  • Marcoola Beach
    ‪8 min drive‬
  • Maroochydore, QLD (MCY-Sunshine Coast)
    ‪6 min drive‬

Room options

View all photos for Room, 1 Queen Bed, Garden View (Resort)

Individually decorated, desk, laptop workspace, iron/ironing board

Room, 1 Queen Bed, Garden View (Resort)

  • 29 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed, Lagoon View

Room, 1 Queen Bed, Lagoon View | Individually decorated, desk, laptop workspace, iron/ironing board

Room, 1 Queen Bed, Lagoon View

  • 29 sq m
  • Lagoon view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, Garden View

Suite, Garden View | Individually decorated, desk, laptop workspace, iron/ironing board

Suite, Garden View

  • 52 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Bungalow, 1 Double Bed, Overwater

Bungalow, 1 Double Bed, Overwater | Individually decorated, desk, laptop workspace, iron/ironing board

Bungalow, 1 Double Bed, Overwater

  • 75 sq m
  • Lagoon view
  • Sleeps 2
  • 1 Double Bed

View all photos for Suite, Lagoon View

Suite, Lagoon View | Individually decorated, desk, laptop workspace, iron/ironing board

Suite, Lagoon View

  • 52 sq m
  • Lagoon view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, Multiple Beds, Lagoon View

Room, Multiple Beds, Lagoon View | Individually decorated, desk, laptop workspace, iron/ironing board

Room, Multiple Beds, Lagoon View

  • 29 sq m
  • Lagoon view
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

View all photos for Room, Multiple Beds, Garden View

Room, Multiple Beds, Garden View | Individually decorated, desk, laptop workspace, iron/ironing board

Room, Multiple Beds, Garden View

  • 29 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

View all photos for Executive Double Room, 2 Double Beds, Lagoon View

Executive Double Room, 2 Double Beds, Lagoon View | Individually decorated, desk, laptop workspace, iron/ironing board

Executive Double Room, 2 Double Beds, Lagoon View

  • 30 sq m
  • Lagoon view
  • Sleeps 4
  • 2 Double Beds

View all photos for Executive Double Room, 2 Double Beds, Garden View

Executive Double Room, 2 Double Beds, Garden View | Individually decorated, desk, laptop workspace, iron/ironing board

Executive Double Room, 2 Double Beds, Garden View

  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Executive Room, 1 King Bed, Lagoon View

Executive Room, 1 King Bed, Lagoon View | Individually decorated, desk, laptop workspace, iron/ironing board

Executive Room, 1 King Bed, Lagoon View

  • 30 sq m
  • Lagoon view
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 1 King Bed, Garden View

Individually decorated, desk, laptop workspace, iron/ironing board

Executive Room, 1 King Bed, Garden View

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Property amenity

Holiday Inn Express & Suites Sunshine Coast, an IHG Hotel

Pool
Breakfast included
Free WiFi
Air conditioning
4.4 out of 5, Excellent, (586)
The price is CHF 113
for 1 room
includes taxes & fees
12 Feb - 13 Feb
Holiday Inn Express & Suites Sunshine Coast, an IHG Hotel

About this property

Novotel Sunshine Coast Resort

Family fun on the beach, with outdoor pool, near Twin Waters Golf Club
At Novotel Sunshine Coast Resort, relax by an outdoor pool or hit the beach where you can enjoy volleyball. Housekeeping is available on request.
Novotel Sunshine Coast Resort offers 361 accommodations, which are accessible via exterior corridors and feature a hairdryer and an iron/ironing board. Rooms open to balconies or patios. Each accommodation is individually decorated. Satellite televisions are provided.

Bathrooms include a shower and complimentary toiletries. Business-friendly amenities include desks, desk chairs and telephones. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

An outdoor pool, a children's pool and Access to hot tub are on site. Other recreational amenities include a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the pool at Novotel Sunshine Coast Resort. During your stay, you'll be connected to the convention centre and just a quick walk from Maroochy River Conservation Park. You'll find features such as free WiFi in public areas and free self-parking, plus an outdoor pool.
  • Free WiFi and wired Internet in some public areas
  • Free self-parking
  • Options for a bite to eat or a refreshing drink include a coffee shop, a restaurant, a poolside bar and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool or soak in the hot tub
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym, mini golf and volleyball
  • Guests have great things to say about the pool and the clean guestrooms
  • Just a 2-minute drive from Twin Waters Golf Club and a few minutes from Mudjimba Beach
Spend the day at the beach and work on your tan with sunloungers (chaise longues) or relax in the shade with umbrellas. Have fun in the sun at Novotel Sunshine Coast Resort with summer activities such as sailing, kayaking and mini golf.

Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi and wired Internet are free in public spaces. This beach hotel also offers an outdoor pool, a children's pool and a 24-hour fitness centre. Free self parking is available.

Smoking is allowed in designated areas at this 4-star Sunshine Coast hotel.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:30 AM.
Sola Restaurant – This buffet restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar.
Sola Bar – This bar is located by the pool. Open daily.
Deli Cafe – On-site café. Open daily.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: AUD 40 for adults and AUD 20 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Private picnics
  • Snack bar/deli

Restaurants on site

  • Deli Cafe
  • Sola Bar
  • Sola Restaurant

Things to do

  • 18-hole adjacent golf course
  • 24-hour gym
  • Arcade/game room
  • Beach volleyball
  • Bicycle rentals
  • Billiards/pool table
  • Children's pool
  • Golf
  • Kayaking
  • Mini golf
  • Outdoor pool
  • Paddleboard
  • Sailing
  • Spa tub
  • Water sports equipment

Family friendly

  • Arcade/game room
  • Children's pool
  • Cot (surcharge)
  • In-room refrigerator
  • Laundry facilities
  • Mini golf
  • Outdoor pool
  • Pool gate
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • 12 meeting rooms
  • 12,109 square feet of conference space
  • Business centre

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • In a regional park
  • On a lake
  • On the beach
  • Outdoor furniture
  • Picnic area
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided
  • Cot (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 40-inch TV with satellite channels

Food and drink

  • Cleaning supplies
  • Electric kettle
  • Limited room service
  • Refrigerator
  • Tea bags/instant coffee

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Individual decor
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 11:30 PM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM
Contactless check-out

Special check-in instructions

The property charges 1.4 per cent for credit card payments
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are available for AUD 10.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 100.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately AUD 40 for adults and from AUD 20 for children
  • Crib (infant bed) fee: AUD 10.0 per night
  • Credit card charges are subject to a surcharge of 1.4 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
This property uses a grey water recycling system
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Reservations are needed for golf tee times. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

This property has been awarded a star rating from the Australian star ratings agency, Star Ratings Australia.

Property is also known as

Novotel Resort Twin Waters
Novotel Twin Waters
Novotel Twin Waters Resort
Twin Waters Novotel
Twin Waters Novotel Resort
Twin Waters Resort

Novotel Sunshine Coast Resort Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 315 out of 1003 reviews" "
Rating 8 - Good. 336 out of 1003 reviews" "
Rating 6 - Okay. 189 out of 1003 reviews" "
Rating 4 - Poor. 94 out of 1003 reviews" "
Rating 2 - Terrible. 69 out of 1003 reviews" "

7.8/10

Cleanliness

8.0/10

Staff & service

7.8/10

Amenities

7.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, room comfort
Better signage needed
Signage to find rooms is minimal and difficult to see at night. Tap water pressure was weak. Service was wonderful just the above aspects were a disappointment. The room itself was comfortable but more a 3 to 3.5 star quality. The service from the staff pushed it up to 4.
Stayed 1 night in Oct 2024

10/10 Excellent

Patrick T

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolutely stunning. Couldn’t fault it.
Stayed 1 night in Oct 2024

4/10 Poor

Melissa

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
EXTREMELY outdated. There was dust built up on the vintage curtains, stains in the bath and shower, the carpet was so old and felt dirty under your feet. The tiles needed a good bleach. 2 star motels I’ve stayed in were more comfortable.
Stayed 1 night in Oct 2024

6/10 Okay

Claire

Travelled with family
Liked: Cleanliness, staff & service, amenities
Resort is beautiful and location is wonderful. The room however is very basic and dated .
Stayed 1 night in Oct 2024

2/10 Terrible

Verified traveller

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
Horrible stay
The main area is beautiful and the pool area is great. Checked in thinking fornthe money we paid we will be placed in a decent room. It felt qe cheked into a 2 start motel. Inhave photos of rusty items , the carpets were smelling lile mold and old, dust everywhere and the bathroom was dirty and beds looked like 1970. Lamps were dirty and broken. Terrible experience. For dinner I order food that came one hour and half later. Such a disappointing experience. Not worth the money not worth ever going back there.
Stayed 1 night in Oct 2024

6/10 Okay

Scott

Stayed 1 night in Oct 2024

2/10 Terrible

erica

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Don't bother staying here
Place was super run down, crappy service, bad attitude. Loud. Understaffed. Not clean, smelled of sewer in bathroom. Just not good.
Stayed 2 nights in Oct 2024

6/10 Okay

Adam

Disliked: Cleanliness
Stayed 2 nights in Oct 2024

10/10 Excellent

Eleanor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to relax and enjoy!
We had everything we needed during our 3 night midweek stay. The room was set up well and bed was comfortable. We had enjoyed the walks and wildlife, great food, especially the buffet breakfast with the best coffee from Milano machines. The service was very friendly and helpful. Also nice water activities, like fish feeding and sailing.
Stayed 3 nights in Oct 2024

10/10 Excellent

Angela

Liked: Cleanliness, amenities, property conditions & facilities
👍
Stayed 1 night in Oct 2024

10/10 Excellent

Kayleigh

Liked: Staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

10/10 Excellent

Kartik

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property, good food options and great quite location - will highly recommend
Stayed 5 nights in Sep 2024

4/10 Poor

Hideaki

Business traveller
Disliked: Staff & service, property conditions & facilities, room comfort
Too old
Stayed 1 night in Oct 2024

6/10 Okay

Daniel

Liked: Cleanliness
Place looks a bit tired, staff numbers are low and queuing for drinks and food is common. Not enough deck chairs on the beaches around the lake.
Stayed 2 nights in Oct 2024

4/10 Poor

Julie

Disliked: Cleanliness, property conditions & facilities
Tired and dated room, poor lighting. Limited room service and dining options.
Stayed 3 nights in Oct 2024

10/10 Excellent

Alan

Liked: Cleanliness
Stayed 2 nights in Sep 2024

8/10 Good

Lee

Stayed 1 night in Sep 2024

8/10 Good

Matthew

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Debbie

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
We loved the resort with an incredibly relaxed feel, plenty to do without leaving the place. The staff were all friendly and helpful and food was very good. Will be coming back again soon hopefully for longer.
Stayed 2 nights in Sep 2024

10/10 Excellent

Prashant

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

6/10 Okay

Natasha

Travelled with partner
Liked: Property conditions & facilities
Disliked: Staff & service
Was convient as I was staying for a wedding, but was more expensive than it needed to be. I had hair from a previous guest still in my bathroom. There was a full function outside my room, which I wasnt informed about, so my balcony with lagoon views (which I paid extra for) I couldn't use for 1 of my 2 nights stay. Definitely would choose to stay somewhere else next time.
Stayed 2 nights in Sep 2024

8/10 Good

Natasha

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

6/10 Okay

Kevin

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Water activity was good, but found the restaurant male staff to be arrogant when questioned on service. To pool area was to open at 7am but was still being cleaned and serviced till much later. The spar was still not working at 9:30 am. They had the same menu for lunch and dinner, and it was overpriced and boring.
Stayed 1 night in Sep 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Good stay. Relax. Premises are good.
Stayed 2 nights in Sep 2024

8/10 Good

Cristy

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Good promp service for food,, , the old rooms are ordinary..for the money you pay.. they need a make ova
Stayed 2 nights in Sep 2024