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Surgrand Hotel

3.5 star property

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Photo gallery for Surgrand Hotel

Outdoor pool, pool loungers
Executive Room | Premium bedding, in-room safe, desk, soundproofing
Lobby sitting area
Breakfast, lunch, dinner served; international cuisine
Front of property – evening/night

Reviews

8.4 out of 10
Very good

Popular amenities

  • Gym
  • Spa
  • Pool
  • Breakfast available
  • Room service
  • 24/7 front desk

Explore the area

Map
Unnamed Rd., PO Box 111, Sur, Ash Sharqiyah South, 0411
  • Sur College of Applied Sciences
    ‪5 min drive‬
  • Bilad Sur Castle
    ‪8 min drive‬
  • Sunaysilah Fort
    ‪12 min drive‬
  • Sur Airport (SUH)
    ‪8 min drive‬

Room options

View all photos for Deluxe Room

Deluxe Room | Premium bedding, in-room safe, desk, soundproofing

Deluxe Room

  • 37 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Superior Double Room, 1 Double Bed

Superior Double Room, 1 Double Bed | Premium bedding, in-room safe, desk, soundproofing

Superior Double Room, 1 Double Bed

  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Room

Executive Room | Premium bedding, in-room safe, desk, soundproofing

Executive Room

  • 46 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

Similar properties

Exterior

Best Western Sur

  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
3.8 out of 5, Good, (100)
The price is CHF 78
for 1 room
includes taxes & fees
2 Mar - 3 Mar
Best Western Sur

About this property

Surgrand Hotel

Beach location and outdoor pool
Guests of this beach hotel will appreciate convenient on-site amenities such as a fitness centre and a sauna.
Surgrand Hotel offers 55 air-conditioned accommodations with fireplaces and a safe. Beds feature premium bedding. 43-inch LED televisions come with premium digital channels. Bathrooms include a shower, bathrobes, bidets and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. Housekeeping is offered on a daily basis and fridges can be requested.

Recreational amenities at the hotel include an outdoor pool, a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves by indulging in the on-site spa services.
During your stay at Surgrand Hotel, you'll be close to Sunaysilah Fort. Enjoy features like free WiFi in public areas and free self-parking, plus an outdoor pool.
  • Free WiFi
  • Free self-parking
  • Options for a bite to eat include a coffee shop and a restaurant
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include babysitting, dry cleaning/laundry and a concierge
  • On-site recreation includes a gym, a sauna and a playground
  • 5 minutes by car from Sur College of Applied Sciences and 8 minutes from Bilad Sur Castle
  • Airport and local-area shuttle service available for a fee
Surgrand Hotel offers its guests an outdoor pool, a sauna, and a fitness centre. There's a restaurant on site, as well as a coffee shop/cafe. A 24-hour business centre and a meeting room are available.

WiFi is free in public spaces. Spa services, a terrace, and tour/ticket assistance are also featured at the business-friendly Surgrand Hotel. An airport shuttle (available 24 hours) and an area shuttle are available for a fee. Self parking is free.

Smoking is allowed in designated areas at this 3.5-star Sur hotel.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:30 AM.
On-site venue – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner.
24-hour room service is available.

Languages

Arabic, English, Hindi, Serbian, Urdu

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: OMR 5.20 for adults and OMR 3 for children
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Gym
  • Outdoor pool
  • Playground
  • Sauna

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Refrigerator on request
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • Meeting room

Outdoors

  • Pool loungers
  • Terrace

Spa

  • Spa services

Accessibility

  • No lift

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Towels provided

Entertainment

  • 43-inch LED TV with premium digital channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Refrigerator on request

More

  • Air conditioning
  • Desk
  • Fireplace
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 1 PM
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
At check-in, guests must provide either a negative PCR COVID-19 test result or a record of full COVID-19 vaccination
Negative COVID-19 test result requirement applies to all guests aged 10 and over, and test must have been administered no more than 48 hours prior to check-in; COVID-19 vaccination record requirement applies to all guests aged 10 and over; guests must have received complete vaccination at least 14 days prior to check-in

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for OMR 15 per night.
  • Cots (infant beds) are available for OMR 15 per day.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately OMR 5.2 for adults and from OMR 3 for children
  • Airport shuttle fee: OMR 50 per vehicle (one way)
  • Crib (infant bed) fee: OMR 15 per day
  • Rollaway bed fee: OMR 15 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
Surgrand Hotel offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.

We should mention

  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

Property is also known as

Grand Hotel
Sur Grand
Surgrand Hotel Sur
Surgrand Sur
Surgrand
Hotel Surgrand Hotel Sur
Sur Surgrand Hotel Hotel
Hotel Surgrand Hotel
Sur Grand Hotel
Surgrand Hotel Sur
Surgrand Hotel Hotel
Surgrand Hotel Hotel Sur

Surgrand Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 34 out of 88 reviews
Rating 8 - Good. 41 out of 88 reviews
Rating 6 - Okay. 10 out of 88 reviews
Rating 4 - Poor. 2 out of 88 reviews
Rating 2 - Terrible. 1 out of 88 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

7.6/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Seyma Gizem

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the staff very much. At first we were dissappointed regarding the area, but at night everything is changed. We used Sur as a hub for Turtle reserve and Wadi Shab.
Stayed 2 nights in Apr 2024

8/10 Good

Sadiq

Liked: Cleanliness
Stayed 1 night in Feb 2024

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were just here for a stop over after completing a trip down from Muscat. The hotel upgraded us for free and the breakfast was amazing Overall great place to stop and break up the trip between Muscat and whabi sand desert !!
Stayed 1 night in Feb 2024

10/10 Excellent

Martin

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice and quiet hotel. Friendly staff.

10/10 Excellent

Andrew

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Great staff, clean, spacious rooms. Excellent breakfast.
Stayed 1 night in Nov 2023

6/10 Okay

Gajesh

Travelled with pets
The choice of vegetarian food was very limited.
Stayed 1 night in Nov 2023

10/10 Excellent

Georgios

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is correct. The personnel is polite and willing to help you. It is located a few km from the Sur center (the traditional souq and the port). The rooms are large, comfortable and clean without additional luxury. We spend 2 nights in the hotel and we was happy for our choice.
Stayed 2 nights in Mar 2023

8/10 Good

Athon

Stayed 1 night in Mar 2023

10/10 Excellent

Timothy, Renton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pros: Friendly and profession staff. Nice views of the water. Clean and modern rooms. Cons: A but of a drive into the town proper. Leaving the property involves a several mile trip in the opposite direction to head into town as it's on a right turn only out of the parking lot. You have to drive quite a ways until you got a roundabout in order to head back into the other direction. Not the fault of the hotel, but definitely a challenge.
Stayed 1 night in Mar 2023

8/10 Good

JAMES

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Good hotel, decent breakfast, all facilities good apart from the disappointing swimming pool. Slightly odd location somewhat out of town, not much around it.
Stayed 1 night in Feb 2023

6/10 Okay

Irina

Stayed 1 night in Dec 2022

8/10 Good

Ahmed, Oman

Travelled with family
Liked: Property conditions & facilities
Overall all the hotel is good but Room WC flash tank valve was broken.
Stayed 1 night in Nov 2020

8/10 Good

Ahmed, Oman - Suhar

Travelled with family and small children
Liked: Cleanliness, staff & service
It was amazing location in Sur, safety and smiley team!
Stayed 2 nights in Aug 2020

8/10 Good

Verified traveller

Stayed 2 nights in Aug 2020

10/10 Excellent

Verified traveller

Stayed 3 nights in Jan 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfectly nice place to stay.
Nice hotel. Excellent staff. Very nice breakfast.
Stayed 2 nights in Jan 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location very close to the ocean with a large parking lot in front. It was nice to take an evening walk by the waterfront. The room was spacious and well cooled with the AC. but we had a sticky stain in one corner which must have come from a soft drink spilling from the previous guest. Otherwise the room and bed were clean though. Breakfast was nice with loads of choice and even had an egg station. We stayed one night as part of a road trip trough Oman.
Stayed 1 night in Nov 2019

10/10 Excellent

Sultan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019

8/10 Good

Festus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
4Nights
Great
Stayed 5 nights in Oct 2019

8/10 Good

Saad

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Room Was Clean and beutiful. every thinge you want avalable in the breakfast menu.
Stayed 2 nights in Jun 2019

2/10 Terrible

B, Alila, OM

Travelled with partner
Disliked: Amenities, property conditions & facilities
Nothing was "Grand" about this hotel! The room was dirty, there was rust on the floor in the bathroom, the soap dish was hanging off of the wall, the carpet was nasty, and the bed as hard as the floor.
Stayed 1 night in Feb 2019

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Good stopover hotel
The hotel was basic but clean and comfortable enough, but there's very little to do/eat at the hotel or in the town of Sur. We stayed there on the way to different wadis and the desert, and the hotel was just a stopover so it served its purpose for us.
Stayed 1 night in Dec 2018

8/10 Good

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good option in Sur.
The hotel seems to be relatively new and stands on its own near a beach. The room was adequate for a 3 star hotel. On driving around and spending some time in Sur, this seems from the outside at least, to be the best option in Sur. One downside is the quality of the breakfast, bit of a disappointment. Both nights of our stay we dined in the restaurant and really enjoyed the choices available and the quality of the food. Service at check in and in the restaurant was good. Overall would recommend if you visit Sur.
Stayed 2 nights in Dec 2018