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Zaki Hotel Apartment

3.5 star property

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Photo gallery for Zaki Hotel Apartment

View from property
Fridge, microwave, coffee/tea maker, electric kettle
View from property
Hallway
2 bedrooms, premium bedding, down duvets, in-room safe

Reviews

8.4 out of 10
Very good

Popular amenities

  • Breakfast available
  • Room service
  • 24/7 front desk
  • Laundry
  • Air conditioning
  • Kitchen

Explore the area

Map
Al Sharqiyah Region, Sur, Ash Sharqiyah South, 411
  • Sur Marine Museum
    ‪4 min drive‬
  • Bilad Sur Castle
    ‪5 min drive‬
  • Al Ayjah Lighthouse
    ‪5 min drive‬

Room options

View all photos for Standard Apartment

2 bedrooms, premium bedding, down duvets, in-room safe

Standard Apartment

  • 23 sq m
  • 1 bedroom
  • 1 bathroom
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Apartment

2 bedrooms, premium bedding, down duvets, in-room safe

Deluxe Apartment

  • 53 sq m
  • 2 bedrooms
  • 2 bathrooms
  • City view
  • Sleeps 6
  • 2 Queen Beds

View all photos for Classic Apartment

2 bedrooms, premium bedding, down duvets, in-room safe

Classic Apartment

  • 53 sq m
  • 2 bedrooms
  • 2 bathrooms
  • City view
  • Sleeps 6
  • 2 Single Beds and 1 Queen Bed

View all photos for Basic Single Room

2 bedrooms, premium bedding, down duvets, in-room safe

Basic Single Room

  • 18 sq m
  • Studio
  • 1 bathroom
  • Sleeps 2
  • 1 Queen Bed

Similar properties

Outdoor pool

Best Western Sur

  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
3.9 out of 5, Good, (101)
The price is CHF 86
for 1 room
includes taxes & fees
10 Apr - 11 Apr
Best Western Sur

About this property

Zaki Hotel Apartment

Aparthotel in Sur with 24-hour front desk and coffee shop/cafe
A restaurant, a coffee shop/cafe and concierge services are available at this smoke-free aparthotel. Free WiFi in public areas and free self parking are also provided. Additionally, dry cleaning, laundry facilities and a 24-hour front desk are on-site. Each apartment has 2 bedrooms and offers free WiFi and room service. Comforts include premium bedding and a down duvet, and guests will also find conveniences, such as a dining area and a kitchen.
Zaki Hotel Apartment offers 30 air-conditioned accommodations with a safe and complimentary bottles of water. This individually decorated and furnished accommodation includes day beds. Beds feature down duvets and premium bedding. 32-inch flat-screen televisions come with satellite channels. Accommodation at this 3.5-star aparthotel has kitchens with separate dining areas, kitchenware and utensils and coffee/tea makers. Bathrooms include a shower, slippers, bidets and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, complimentary weekday newspapers and telephones. Microwaves, fridges and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

Our customers tell us that they enjoy the overall property condition at Zaki Hotel Apartment. During your stay, you'll be within walking distance of Sunaysilah Fort. You'll find features such as free WiFi in public areas and free self-parking, plus a restaurant. Built in 2016, this comfortable aparthotel has 30 apartments over 3 floors. Enjoy your stay with amenities like free WiFi and a kitchen in each apartment.
  • Each apartment offers a kitchen, a living room and a dining area
  • Free WiFi
  • Free self-parking
  • Enjoy international cuisine while dining at Zaki Restaurant
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Just a 2-minute drive from Sunaysilah Fort and a few minutes from Sur Marine Museum
  • Airport shuttle service available for a fee
Along with a restaurant, there's a coffee shop/cafe on site. Public spaces have free WiFi. Multilingual staff, tour/ticket assistance, and concierge services are also featured at the business-friendly Zaki Hotel Apartment. Self parking is free.

This 3.5-star Sur aparthotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 10:00 AM.
Zaki Restaurant – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner.
Room service (during limited hours) is available.

Languages

Arabic, English, Hindi

Property amenities

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge)
  • Free secured, covered self parking on site
  • Wheelchair-accessible parking available

Restaurants on site

  • Zaki Restaurant

Kitchen

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Microwave
  • Refrigerator

Dining

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: OMR 3 per person
  • A coffee shop/cafe
  • A restaurant
  • Limited room service

Bedrooms

  • 2 bedrooms
  • Day bed
  • Down comforter
  • Premium bedding
  • Rollaway/extra bed: OMR 5 per day

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer (on request)
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Living spaces

  • Living room
  • Separate dining area
  • Window screens

Entertainment

  • 32-inch flat-screen TV with satellite channels

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • Laptop workspace

Comfort

  • Air conditioning

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Hand-held showerhead
  • Height-adjustable showerhead
  • In-room accessibility
  • Lift
  • Tile flooring in room
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Smoke-free property

Services and conveniences

  • 24-hour front desk
  • ATM
  • Blackout drapes
  • Concierge services
  • Free bottled water
  • Free weekday newspapers
  • Housekeeping (daily)
  • Iron/ironing board on request
  • Luggage storage
  • Meal delivery service
  • Multilingual staff
  • Phone
  • Restaurant dining guides
  • Safe
  • Safe at front desk
  • Tour and ticket assistance

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 1 building
  • 3 floors
  • 30 units
  • Banquet hall
  • Built in 2016
  • Individual decor
  • Individual furnishings
  • Soundproofing

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for OMR 5.0 per day.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately OMR 3 per person
  • Rollaway bed fee: OMR 5.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Noise-free guestrooms cannot be guaranteed
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Front desk staff will greet guests on arrival at the property.

Property is also known as

Zaki Hotel Apartment Sur
Zaki Apartment Sur
Zaki Apartment
Zaki Hotel Apartment Oman/Sur
Zaki Hotel Apartment Sur
Zaki Hotel Apartment Aparthotel
Zaki Hotel Apartment Aparthotel Sur

Zaki Hotel Apartment Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 14 out of 31 reviews
Rating 8 - Good. 11 out of 31 reviews
Rating 6 - Okay. 4 out of 31 reviews
Rating 4 - Poor. 2 out of 31 reviews
Rating 2 - Terrible. 0 out of 31 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

7.6/10

Amenities

8.4/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

8/10 Good

Verified traveller

Travelled with family
Liked: Room comfort
It's at a convenient location. Initial room allotted had a bad smell and cockroaches running around. We complained and they changed to a good room promptly. Room was nice and spacious and very clean even though the corridors weren't that great.
Stayed 1 night in Dec 2024

10/10 Excellent

Sonia

Liked: Cleanliness, room comfort
Clean, big rooms, great location
Great location, big rooms and clean Overall terrific. You can hear road noise though.
Stayed 1 night in Nov 2024

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
The quality of the finishing of the property is average. The furniture is quite basic.
Stayed 1 night in Dec 2018

10/10 Excellent

Sarah , Muscat

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice, clean hotel. Ideal for families
Stayed for 2 nights whilst vsisitng Wadi Shab. Rates were very reasonable, room were a good size and there is a lovely coffee shop downstairs. Would highly recommend if you are in the area.
Stayed 2 nights in Apr 2018

8/10 Good

Joshua

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved my stay here. Clean as a whistle
Great place to stay with family as well as alone. If cooking in room needed to ask for stuff but was provided immediately. Excellent house keeping service even late at night. Good breakfast. The attached restaurant food was excellent and very busy. Reception staff were cooperative. Will surely recommend to friends and family.
Stayed 2 nights in Nov 2017

4/10 Poor

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort
Not impressed
Upon arriving at the hotel (at 5pm by the way) my room was NOT ready but luckily for management I did not need the room urgently. I was woken up at 7 IN THE MORNING by eardrum-shattering drilling going on right next door but it felt as if they were drilling my skull. The breakfast was not impressive in the slightest. The "buffet" had at most 5 items with no variety whatsoever and the staff was virtually nonexistent.
Stayed 2 nights in Sep 2017

10/10 Excellent

Lisbeth

Travelled with family
Liked: Cleanliness, room comfort
Stayed 2 nights in Nov 2024

4/10 Poor

Maher

Travelled with family
Disliked: Room comfort
:(((
We had a pleasant stay at the hotel, but the amenities were very basic. The decor is stuck in the 1970s, and the TVs don’t work. The breakfast was very poor in quality. However, the location is convenient for visiting Sur and the surrounding areas, and the staff is friendly and attentive. Overall, the hotel deserves a maximum of 1 star.
Stayed 2 nights in Oct 2024

10/10 Excellent

Mikael, PARIS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2018

8/10 Good

Alberto

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Camera grande. Servizio cortese ma niente di più del servizio reception. Posizione buona. Ristorante annesso alla struttura non proprio buono.
Stayed 2 nights in Dec 2018

10/10 Excellent

Viktoria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sehr gutes Hotel in Innenstadt
Sehr gutes Hotel in der Innenstadt. Das Apartment war sehr geräumig, auch die Ausstattung inkusive Einmalzahnbürstel. Klimaanlage hat auch einwandfrei funktioniert, die Küche ist gut ausgestattet, hat jedoch keinen Herd.
Stayed 1 night in Nov 2018

8/10 Good

Michael

Liked: Cleanliness, staff & service
Clean hotel, friendly staff
Clean hotel, friendly staff
Stayed 1 night in Nov 2018

8/10 Good

patrice

Liked: Cleanliness, room comfort
Stayed 1 night in Oct 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

carlo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Buona soluzione
Buona soluzione a sur,monolocale quasi nuovo e confortevole,colazione discreta Vicino a ristorante e caffe bakery
Stayed 1 night in Feb 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel in Sur
Friendly staff and great restaurant
Stayed 1 night in Jan 2018

6/10 Okay

Verified traveller

Liked: Staff & service
nettes Apartment in Ser
alles war sehr angenehm, schöne Lobby und nette Apartments. 2 Nachteile: Wohnzimer sehr nuechtern und vor allem kein Tageslicht; die Betten sehr bequem aber SEHR schmal.
Stayed 1 night in Jan 2018

10/10 Excellent

Enrico

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sur in famiglia
Esperienza molto positiva eravamo due adulti e due bambini e ci hanno dato due camere matrimoniali ciascuna con grande bagno e salottino a comune. veramente molto confortevole e pulito
Stayed 2 nights in Dec 2017

10/10 Excellent

CHERIFA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
hotel tres pratique
bon hôtel, personnel au top, très bien situé, propre je conseille fortement
Stayed 3 nights in Dec 2017

8/10 Good

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hôtel et personnel très agréable
Stayed 1 night in Nov 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
à l'entrée de la ville, hôtel avec chambres très confortables, très bien
Stayed 2 nights in Oct 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Freundliches personal, herzhaftes Frühstück, großes geräumiges Zimmer
Stayed 2 nights in Oct 2017

10/10 Excellent

Nicolas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super Hotel
Personnel disponible, à l'écoute et très gentil. Hotel neuf, les chambres sont spacieuses, propres et très confortables. Petit déjeuner très copieux. Je conseille vivement.
Stayed 1 night in Sep 2017

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Eigentlich ein absolut empfehlenswertes Hotel, allerdings war das "Frühstücksbuffet" eine herbe Enttäuschung, es gab kaum Auswahl und die wenigen Dinge, die es gab, erinnerten an das Frühstück in einer Jugendherberge... Die Zimmer werden durch einen großen Aufenthaltsraum (inkl. Küche) erreicht, den man sich mit einem weiteren Zimmer teilt.