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Aria Centra Hotel Surabaya

4.0 star property

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Photo gallery for Aria Centra Hotel Surabaya

Lobby lounge
Suite | Living area | Flat-screen TV
Daily buffet breakfast (IDR 125000 per person)
View from room
Interior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Room service
  • Parking included
  • Housekeeping
  • Laundry

Explore the area

Map
Jl. Tais Nasution No.37, Embong Sawo, Surabaya, 60271
  • Tunjungan Plaza
    ‪9 min walk‬
  • Surabaya Plaza Shopping Mall
    ‪9 min walk‬
  • Submarine Monument
    ‪12 min walk‬
  • Surabaya (SUB-Juanda)
    ‪18 min drive‬

Room options

View all photos for Suite

Suite | Living room | Flat-screen TV

Suite

  • 64 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Twin

View from room

Deluxe Twin

  • 30 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Family Room

Family Room | Premium bedding, minibar, in-room safe, desk

Family Room

  • 32 sq m
  • City view
  • Sleeps 3
  • 3 Single Beds

View all photos for Deluxe Twin - Room Only

Premium bedding, minibar, in-room safe, desk

Deluxe Twin - Room Only

  • 30 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Super Deluxe King

Super Deluxe King | Premium bedding, minibar, in-room safe, desk

Super Deluxe King

  • 32 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe King

Premium bedding, minibar, in-room safe, desk

Deluxe King

  • 30 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Super Deluxe Twin

View from room

Super Deluxe Twin

  • 32 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Executive Room

Executive Room | Premium bedding, minibar, in-room safe, desk

Executive Room

  • 34 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe King - Room Only

Premium bedding, minibar, in-room safe, desk

Deluxe King - Room Only

  • 30 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

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About this property

Aria Centra Hotel Surabaya

Hotel with free valet parking, a short walk to Tunjungan Plaza
A restaurant, a bar/lounge and a snack bar/deli are available at this hotel. Free WiFi in public areas and free valet parking are also provided. Other amenities include a 24-hour business centre, a coffee shop/cafe and 24-hour room service.
Aria Centra Hotel Surabaya offers 172 air-conditioned accommodations with minibars and a safe. Beds feature premium bedding. Flat-screen televisions come with cable channels. Bathrooms include slippers, complimentary toiletries and toothbrushes and toothpaste.

This Surabaya hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and blackout curtains. An iron/ironing board and hairdryers can be requested. Housekeeping is provided on a daily basis.

During your stay at Aria Centra Hotel Surabaya, you're just a quick walk from Tunjungan Plaza. You'll find features such as free WiFi in public areas and free valet parking, plus a restaurant.
  • Free WiFi
  • Free valet parking and self-parking
  • Enjoy a bite to eat at Lavender, a coffee shop that serves international cuisine
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Steps from Sharp Bamboo Monument and 9 minutes on foot from Tunjungan Plaza
  • Airport shuttle service available for a fee
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Business amenities include a 24-hour business centre and meeting rooms.

WiFi is free in public spaces. Event space at this hotel measures 1076 square feet (100 square metres) and includes conference space. A terrace, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Aria Centra Hotel Surabaya. An airport shuttle (available 24 hours) is available for a fee. Self parking and valet parking are free.

Smoking is allowed in designated areas at this 4-star Surabaya hotel.

For a fee, guests can enjoy a buffet breakfast daily from 6 AM to 10 AM.
Lavender – This coffee shop specialises in international cuisine and serves breakfast, lunch, dinner and light fare.
24-hour room service is available.

Languages

English, Indonesian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Daily buffet breakfast available 6 AM to 10 AM for a fee: IDR 125,000 for adults and IDR 62,500 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Lavender

Things to do

  • TV in common areas

Family friendly

  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 1,076 square feet of conference space
  • 24-hour business centre
  • Meeting rooms

Outdoors

  • Terrace

Spa

  • Massage

Accessibility

  • Lift

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 10 PM
Contactless check-in and check-out are available
Minimum check-in age - 17

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for IDR 350000.0 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: IDR 300000.00 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately IDR 125000 for adults and from IDR 62500 for children
  • Airport shuttle fee: IDR 242000 per vehicle (one way)
  • Rollaway bed fee: IDR 350000.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Aria Centra Hotel Surabaya offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Aria Centra Hotel
Aria Centra Surabaya
Aria Centra
Aria Centra Surabaya Surabaya
Aria Centra Hotel Surabaya Hotel
Aria Centra Hotel Surabaya Surabaya
Aria Centra Hotel Surabaya Hotel Surabaya

Aria Centra Hotel Surabaya Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 19 out of 48 reviews
Rating 8 - Good. 22 out of 48 reviews
Rating 6 - Okay. 6 out of 48 reviews
Rating 4 - Poor. 1 out of 48 reviews
Rating 2 - Terrible. 0 out of 48 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

9.0/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Mathews

Stayed 1 night in Jun 2024

6/10 Okay

Eddy

Travelled with family
Liked: Staff & service, room comfort
Stayed 7 nights in Jun 2024

10/10 Excellent

Esa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean, friendly staffs, very comfort the bed
Stayed 1 night in May 2024

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything good except aircon
Nice breakfast, friendly and helpful staff. Aircon not cold otherwise the hotel deserve better rating
Stayed 1 night in Apr 2024

10/10 Excellent

Dawn

Travelled with family
Staff was very helpful. Short walk to the mall.
Stayed 1 night in Mar 2024

8/10 Good

Deddy

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, close to shopping centre and business
Stayed 1 night in Jan 2024

6/10 Okay

DANIEL

Business traveller
Trees
Stayed 1 night in Aug 2022

10/10 Excellent

Lie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
It was a great stay, the only thing that was lacking was that there was no swimming pool. Other than that, everything was great.
Stayed 1 night in Oct 2020

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable stay, near a shopping center
Very convenient, the staf are very helpful, polite and always smiling
Stayed 3 nights in Jan 2020

8/10 Good

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good 3-4 star hotel. Location is good with many food eatery around.
Stayed 1 night in Dec 2019

10/10 Excellent

Deedee

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel!
Love this hotel and would definitely recommend it. The hotel is quite new. It has a modern style to it. The staff are friendly, room is clean, service is very nice, breakfast is good. It was a very good stay and I will stay there again for sure.
Stayed 1 night in Nov 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff. Overall clean and comfortable bed But need to have hairdryer in room
Stayed 1 night in Nov 2019

8/10 Good

Verified traveller

Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2019

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Aug 2019

10/10 Excellent

Joyce

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect layover hotel
Stayed 1 night in Jul 2019

8/10 Good

Cyin, KL, my

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean, staffs are friendly. Location was near to shopping centre.
Stayed 1 night in Mar 2019

8/10 Good

Willie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very convenient.. cheap and clean too
Stayed 2 nights in Feb 2019

8/10 Good

Shirley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2018

8/10 Good

Gina, Malaysia

Liked: Staff & service, room comfort
Good location whereby its in the town center, easily access to shopping mall 5-10 mins away from hotel via taxi/grab car. There's a supermarket located right next to the hotel. The hotel room condition is normal but the towel is a little bit dirty and noise separation is a little poor where you can hear neighbor guests talking and showering. Overall it was a pleasant stay for this good deal of hotel price.
Stayed 3 nights in Aug 2018

8/10 Good

fadzuin, malaysia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
staff with integrity
my dad left his wallet in the hotel room and only realized it after we left the hotel 30mins ...I quickly make a call to the hotel receptionist and informed them about the wallet..10min later they called me back to informed that they had found the wallet...we were so thankful that nothing was missing..staff were very helpful and nice.:)
Stayed 2 nights in Jun 2018

4/10 Poor

Venkatesh Anand

Disliked: Staff & service, property conditions & facilities, room comfort
Very bad experience, will never return
Had a very bad experience at this hotel. They put me on smoking room on first day although I booked non-smoking. I agreed since it was told only for one night. The second day when I asked for room change they insisted that the room I am staying is non-smoking and they can put air freshener. Another bad thing was I left a personal equipment in the room but when I called back after checkout they denied of any personal item left behind.

10/10 Excellent

Pearline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel room cosy, nice n comfort but Breakfast LOUS
The hotel was quite good, reception staff are friendly. Except that the daily breakfast definitely need to improve. Food are cold n not serve warm. person who fryung egg has no experience? egg shell found inside omelette. Choices of breakfast really no good, little selection, fried chicken are always too dried n Hard to eat. Might not consider staying here again UNLESS breakfast improve their STANDARD

8/10 Good

Agus Kurniawan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best value for money
Nice hotel, perfect location(about less than 5 minutes driving to Tunjungan Plaza), around 2 minutes walking to Hokky supermarket. The room is spacious, the Air Con is cold, nice view from the room(can see the Suramadu bridge from my room which is at 18th floor). The breakfast was okay, nothing too fancy, regular fried rice, noodle, porridge, and some pastry more than enough for me. Only thing that bad for me is the limited parking spot. Good thing they have free valet service. Overall, for hotel that cost less than 50 bucks this one has the best value for money.
Stayed 3 nights in Jun 2017

8/10 Good

firdaus, singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice hotel and good breakfast
HOtel is nice, breakfast is good. Like the marble dressing table, n the chairs.. looks classy. Will want to stay in this hotel again if back in surabaya