Hotel in Surabaya with 24-hour front desk and restaurant
Along with a restaurant, this hotel has a business centre and a meeting room. WiFi in public areas is free. Other amenities include self parking, concierge services and dry cleaning.
Favehotel Graha Agung Surabaya offers 82 air-conditioned accommodations with a safe and free toiletries. Beds feature premium bedding. Flat-screen televisions are featured in guestrooms. Bathrooms include a shower.
Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and in-room massages can be requested.
During your stay at favehotel Graha Agung Surabaya, you'll be within walking distance of Pakuwon Trade Center. You'll find features such as free WiFi in public areas, plus a restaurant and a business centre.
Free WiFi
Enjoy Indonesian cuisine while dining at Tectona Grandis
Buffet breakfast served daily for a fee
Self-parking available for a fee
Services include dry cleaning/laundry, a concierge and tour or ticket assistance
15 minutes on foot from Pakuwon Trade Center and a 4-minute drive from Pakuwon Mall
Airport shuttle service available for a fee
There's a restaurant on site. Public spaces have free WiFi. A business centre and a meeting room are available. An airport shuttle (available 24 hours) is available for a fee. A terrace, tour/ticket assistance, and a garden are also featured at the business-friendly favehotel Graha Agung Surabaya. Parking is available for a fee.
Smoking is allowed in designated areas at this 3-star Surabaya hotel.
For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10 AM.
Tectona Grandis – This restaurant specialises in Indonesian cuisine and serves breakfast, lunch and dinner.
Room service (during limited hours) is available.
Languages
English, Indonesian
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transport
24-hour return airport shuttle on request for a surcharge
Parking on site (IDR 8,000 per stay)
Food and drink
Daily buffet breakfast available 6:30 AM to 10 AM for a fee: IDR 75,000 per person
A restaurant
Restaurants on site
Tectona Grandis
Family friendly
Laundry facilities
Soundproofed rooms
Conveniences
24-hour front desk
Laundry facilities
Safe at front desk
Guest services
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Porter/bellhop
Tour and ticket assistance
Business services
Business centre
Meeting room
Outdoors
Garden
Terrace
Spa
In-room massages
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Lift
Wheelchair accessible (may have limitations)
Wheelchair-accessible registration desk
Room amenities
Bedroom
Blackout drapes
Premium bedding
Bathroom
Free toiletries
Private bathroom
Shower
Towels provided
Entertainment
32-inch flat-screen TV with cable/satellite channels
Food and drink
Limited room service
More
Air conditioning
Desk
Phone
Safe
Soundproofed rooms
Policies
Check-in
Check-in start time: 2:00 PM; check-in end time: 11:30 PM
Minimum check-in age - 18
Check-out
Check-out before 11:30 AM
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
Access methods
Staffed front desk
Pets
Pets and service animals are not allowed at favehotel Graha Agung Surabaya
Children and extra beds
Children are welcome.
Rollaway/extra beds are not available.
Cots (infant beds) are not available.
Payment types at the property
Important information
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Fee for buffet breakfast: from approximately IDR 75000 per person
Airport shuttle fee: IDR 220000 per vehicle
Self-parking fee: IDR 8000 per stay
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
You need to know
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Favehotel Graha Agung Surabaya offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 72 hours prior to arrival with your arrival details. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.
We should mention
Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
For stays on 31 December, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
Pets and service animals are not allowed on site.
Property is also known as
favehotel Graha Agung Surabaya Hotel
favehotel Graha Agung Hotel
favehotel Graha Agung Surabaya
favehotel Graha Agung
Favehotel Graha Agung Surabaya Java
favehotel Graha Agung Surabaya Hotel
favehotel Graha Agung Surabaya Surabaya
favehotel Graha Agung Surabaya Hotel Surabaya
favehotel Graha Agung Surabaya Reviews
Reviews
6.8
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
There aren't a lot of options for breakfast, but everything else was AMAZING! The cleanliness, the service, the piano in the lobby, and the closeness to Supermall! Just amazing!
The staff are friendly but the beddings were not in good condition and not so clean as well.
There's a lot of good food just accross the street, so it's very convenient.
Room is pretty decent for the price, location is great as well. Bedsheets were a little stained but overall still comfortable. Lift was a little slow and room walls were pretty thin. But still, overall pretty good value-for-money.
Walls are super thin. You can very much hear every person opening the door to their room on your floor. I could hear people sneezing in the other room. Didn’t sleep for 3 nights because staff didn’t really want to give other guests warning even though they partied all night for the weekend. Definitely will not be staying here anymore. Room also smelled like smoke in the morning because even though I booked a non-smoking room- the room next to us was a smoking room. Exhaust fan was broken and all the smoke just went to our room. Very very disappointing stay.
Location is ok, close to Pakuwon Mall and eatery area and National Hospital. Room cleanliness is not up to the standard. No window / no view...towel is smelly....
I stayed at Fave Hotel Graha Agung from 06 to 09 November 2016 and I had a wonderful experience as the hotel staff are very friendly and courteous. Being a lone traveller at that time still makes me feel closer to home. My only comment is for the breakfast buffet as maybe you can add up some western breakfast. Room is relatively small but still felt comfortable. Overall, I had a pleasant stay at Fave Hotel.