Adults-only Surabaya hotel in Embong Kaliasin with free valet parking
This smoke-free hotel features a restaurant, 24-hour room service and concierge services. Free WiFi in public areas and free valet parking are also provided. Additionally, dry cleaning, laundry facilities and a 24-hour front desk are on-site.
Midtown Hotel offers 197 accommodations with washers/dryers and a safe. 32-inch flat-screen televisions come with satellite channels. Bathrooms include a shower, slippers and complimentary toiletries.
Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.
The recreational activities listed below are available either on-site or nearby; fees may apply.
During your stay at Midtown Hotel, you're just a quick walk from Tunjungan Plaza. Free WiFi in public areas, free valet parking and a restaurant are available.
Free WiFi
Free valet parking and self-parking
Enjoy a bite to eat at the restaurant
Buffet breakfast served daily for a fee
Services include dry cleaning/laundry, a concierge and luggage storage
On-site recreation includes bicycles to rent
Within a 10-minute walk of Tunjungan Plaza and Sharp Bamboo Monument
Airport shuttle service available for a fee
There's a restaurant on site. Public spaces have free WiFi and wired Internet. There are 5 meeting rooms available. Barbecue grills, multilingual staff, and concierge services are also featured at the business-friendly Midtown Hotel. Self parking and valet parking are free.
This 3.5-star Surabaya hotel is smoke free.
For a fee, guests can enjoy a buffet breakfast daily from 6:00 AM to 10:00 AM.
The Town Hall – On-site restaurant.
24-hour room service is available.
Languages
English, Indonesian
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi and wired internet
Parking and transport
Return airport shuttle (surcharge)
Free self parking on site
Free valet parking on site
Food and drink
Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: IDR 90,000 per person
A restaurant
Restaurants on site
The Town Hall
Things to do
Bicycle rentals
Conveniences
24-hour front desk
Free newspapers in lobby
Laundry facilities
Luggage storage
Safe at front desk
Guest services
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Business services
5 meeting rooms
Outdoors
Barbecue grill
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Lift
Wheelchair accessible (may have limitations)
Wheelchair-accessible concierge desk
Wheelchair-accessible registration desk
Wheelchairs on site
Room amenities
Bathroom
Free toiletries
Shower
Slippers
Towels provided
Entertainment
32-inch flat-screen TV with satellite channels
Food and drink
24-hour room service
Electric kettle
Free bottled water
More
Air conditioning (climate-controlled)
Desk
Phone
Safe
Washer/dryer
Policies
Check-in
Check-in start time: 2 PM; check-in end time: noon
Express check-in available
Minimum check-in age - 17
Check-out
Check-out before noon
Special check-in instructions
Front desk staff will greet guests on arrival
Access methods
Staffed front desk
Pets
Pets and service animals are not allowed at Midtown Hotel
Children and extra beds
Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
Rollaway/extra beds are not available.
Cots (infant beds) are not available.
Payment types at the property
Important information
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Fee for buffet breakfast: from approximately IDR 90000 per person
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
You need to know
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Front desk staff will greet guests on arrival.
We should mention
This is an adults-only property and guests under 18 years old aren't allowed.
Pets and service animals are not allowed on site.
Property is also known as
Midtown Hotel Surabaya
Midtown Surabaya
Midtown Hotel Surabaya, Java
Midtown Hotel Hotel
Midtown Hotel Surabaya
Midtown Hotel Hotel Surabaya
Midtown Hotel Reviews
Reviews
8.0
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Staff was friendly and courteous and my stay was enjoyable and comfortable. My only disappointment was the bathroom towels were old and worn out but clean.
Andy
Stayed 5 nights in Jan 2020
8/10 Good
Verified traveller
Travelled with family
7 Oct 2019
Liked: Cleanliness
Its close to Tunjungan Plaza which add value to this hotel.
The wall has lots of scratches and the floor is rough and old. I got some view facing the main road. That is a nice one. Really enjoy the view at night. There were waiting times to request for toilet paper. They just seems not doing a good service. Also, there was one time a driver ask the receptionist to call my room and they said no such a name stay in the hotel. This is ridiculous. The second time a driver ask the receptionist to call me and they did not call me and the driver had to wait for 3 hours at the lobby because he thought I was not ready. Can you believe that...3 hours? A really bad example on how the receptionist neglected their job and not even called my room. Can a management explain what is going on here?
Great hotel, friendly staff, but with some problems, the shower head leaks and the AC remote button is broken
Ken
Stayed 1 night in Jun 2017
10/10 Excellent
Ken
22 Jun 2017
Liked: Cleanliness, staff & service, room comfort
Good stay with minor issue
It's a good hotel, very comfortable and the service is great. The only thing that can be improved is the maintenance of the hotel. The shower leaks and the button of the AC controller is broken
Ken
Stayed 1 night in Jun 2017
6/10 Okay
Samantha
16 May 2017
Liked: Staff & service
Average room
Staff were helpful & quick to switch rooms for me after the airconditioning in my first room was found to be spoilt. The rooms were small, but decently clean. Hotel is located near Tunjungan Plaza. However my electric kettle was faulty. The shampoo & soap provided also smelled like dish soap, so i was glad i brought some on my own.
The location is very close to a huge mall, easy to fins cafe house, restaunrants, and shopping.
Chichih
10/10 Excellent
Ashish
21 Jan 2017
Liked: Cleanliness, staff & service, room comfort
Nice hotel in small space! Worth to grab it.
It was overall good and nice but have some wifi network and speed issue only. Less food variety option for vegetarian. But still worth to stay because of it descent look...!
Ashish
6/10 Okay
KM, Spore
2 Dec 2016
Liked: Staff & service
Convenient hotel walking distance to shopping mall
hotel lobby is rather small and squeezy the rest is acceptable
The breakfast is very good with many varieties to offer. Both, continental and local food breakfast are available. The room service and housekeeping service are excellent. Kudos to Rezky (works at the restaurant) who was always busy during breakfast time to keep the dining area clean and always offer us for coffee with his smile. Kudos also for April (housekeeping service) who was always kind and with big smiles keeping our room tidy and clean during our stay Sep 23 - Oct 1 in room 903.
This is my seconds stay here.Location is great as malls and food is walking distance away.
Hotel service is good as staff is very polite and helpful.
Breakfast is ok.