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Room, 2 Single Beds (Serenity)

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 2 Single Beds (Wellbeing Sanctuary)

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Room, 1 King Bed (Wellbeing Sanctuary)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 2 Single Beds, Mountain View

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Room, 1 King Bed (Serenity)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Hotel Description

With your stay at Banyan Tree Suzhou Shishan, you're connected to a shopping centre and just a quick walk from Soody Candy Land. Free WiFi in public areas, free self-parking and a full-service spa are available.

  • Free WiFi
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Take a swim in the indoor pool
  • Treat yourself to aromatherapy, Ayurvedic treatments or facials at Banyan Tree SPA
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Just a 5-minute walk from Soody Candy Land and 8 minutes on foot from Suzhou Water Park

About the Banyan Tree Suzhou Shishan

Location No. 208 Fen Hu Road, Suzhou, Jiangsu 215011

Property Features

Banyan Tree Suzhou Shishan offers its guests a full-service spa and an indoor pool. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Spa services, tour/ticket assistance, and concierge services are also featured at the luxury Banyan Tree Suzhou Shishan. Self parking is free. A complete renovation of Banyan Tree Suzhou Shishan was completed in March 2024. This 5-star Suzhou hotel is smoke free.

  • 3 guestrooms or units
  • 3 levels
  • 3 buildings
  • Built in 2024
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • No smoking on site
  • Locker space
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Number of indoor pools - 1
  • Free WiFi
  • Soundproofed rooms
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi , Wireless internet access

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Metro station: Yushan Lu Station (0.5 km / 0.3 mi)
  • Parking: Free self parking

Room Amenities

Banyan Tree Suzhou Shishan offers 3 air-conditioned accommodations with minibars (stocked with some free items) and a safe. Pillowtop beds feature down duvets and premium bedding. A pillow menu is available. 55-inch LED televisions come with cable channels. Bathrooms include a separate bath and shower with a rainfall showerhead, dressing gowns, slippers and designer toiletries. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

  • Pillowtop beds
  • Stocked minibar (select free items)
  • Private outdoor space
  • LED television
  • Cable channels
  • Coffee maker
  • Luxury bedding
  • Down blanket
  • Pillow options
  • Separate bath and shower
  • Rainfall showerhead
  • Cots (free)
  • Housekeeping (daily)
  • Nightly turndown service
  • Hairdryer
  • Safe
  • Dressing gowns
  • Slippers
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout curtains
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available
  • Children's dressing gowns
  • Children's slippers
  • Wardrobe or cupboard
  • Toothbrush and toothpaste
  • Change of towels (on request)
  • Change of bedsheets (on request)

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 10:00 AM.

白云中餐厅 – On-site restaurant.

大堂酒廊 – On-site lobby lounge. Open daily.

Nearby Activities

Recreational amenities at the hotel include an indoor pool.

  • Health or beauty spa nearby

Spa Services

Banyan Tree SPA has 8 treatment rooms. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and reflexology. The spa is equipped with a hot tub and a steam room. The spa is open daily. There are hot springs/mineral springs on site.

  • Number of treatment rooms 8
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Ayurvedic treatments
  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Prenatal massage
  • Hot tub in spa
  • Steam room in spa
  • Thai massage
  • Reflexology
  • Sports massage
  • Hot springs/mineral springs in spa
  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Pet Policy

  • Pets and service animals are not allowed at Banyan Tree Suzhou Shishan

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, mobile payments and cash

Mobile payment options include: Alipay and WeChat Pay

This property reserves the right to pre-authorise the guest's credit card prior to arrival.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, JCB International, Union Pay, debit cards, cash, mobile payments, Alipay and WeChat Pay. This property reserves the right to pre-authorise the guest's credit card prior to arrival.

  • Mobile payments
  • Alipay
  • UnionPay
  • Staffed front desk
  • Credit card pre-authorization
  • No rollaway/extra beds available
  • WeChat Pay
  • Service animals not allowed
  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately CNY 238 for adults and from CNY 119 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

National Rating

For the benefit of our customers, we have provided a rating based on our ratings system.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.