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Four Seasons Hotel Suzhou

5.0 star property
VIP Access

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Four Seasons Hotel Suzhou

Indoor pool, seasonal outdoor pool
3 restaurants, breakfast, lunch, dinner served; international cuisine
Penthouse, Non Smoking | Terrace/patio
Penthouse, Non Smoking | Terrace/patio
Villa, 2 Bedrooms, Non Smoking | Minibar, in-room safe, desk, laptop workspace

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Bar
  • Pool
  • Parking included
  • Spa
  • Pet-friendly
  • Housekeeping

Explore the area

Map
88 Four Seasons Boulevard, Suzhou, Jiangsu, 215000
  • Jinji Lake
    1 min walk
  • Yuanrong Times Square
    9 min drive
  • Dushu Lake
    9 min drive
  • Wuxi (WUX-Shuofang)
    56 min drive
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking | Minibar, in-room safe, desk, laptop workspace

Suite, 1 King Bed, Non Smoking

  • 125 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, Non Smoking

Minibar, in-room safe, desk, laptop workspace

Suite, Non Smoking

  • 125 sq m
  • Lake view
  • Sleeps 3
  • 2 Single Beds

View all photos for Premier Suite, 1 King Bed, Non Smoking, Terrace

Premier Suite, 1 King Bed, Non Smoking, Terrace | Minibar, in-room safe, desk, laptop workspace

Premier Suite, 1 King Bed, Non Smoking, Terrace

  • 80 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Suite, Non Smoking, Terrace

Flat-screen TV, toys, books, heated floors

Premier Suite, Non Smoking, Terrace

  • 91 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Villa, 2 Bedrooms, Non Smoking

Villa, 2 Bedrooms, Non Smoking | Garden view

Villa, 2 Bedrooms, Non Smoking

  • 173 sq m
  • Sleeps 5
  • 1 King Bed and 2 Single Beds

View all photos for Penthouse, Non Smoking

Penthouse, Non Smoking | Minibar, in-room safe, desk, laptop workspace

Penthouse, Non Smoking

  • 151 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Villa, 1 Bedroom, Non Smoking

Villa, 1 Bedroom, Non Smoking | Garden view

Villa, 1 Bedroom, Non Smoking

  • 111 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, Non Smoking, Terrace

Room, Non Smoking, Terrace | Minibar, in-room safe, desk, laptop workspace

Room, Non Smoking, Terrace

  • 55 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Premier Studio, 1 King Bed, Non Smoking, Lake View

Premier Studio, 1 King Bed, Non Smoking, Lake View | Minibar, in-room safe, desk, laptop workspace

Premier Studio, 1 King Bed, Non Smoking, Lake View

  • 65 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, Non Smoking, Lake View

Lake view

Deluxe Room, Non Smoking, Lake View

  • 55 sq m
  • Lake view
  • Sleeps 3
  • 2 Single Beds

View all photos for Room, 1 King Bed, Terrace, Garden View

Room, 1 King Bed, Terrace, Garden View | Minibar, in-room safe, desk, laptop workspace

Room, 1 King Bed, Terrace, Garden View

  • 55 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Suite, Non Smoking, Lake View

Lake view

Deluxe Suite, Non Smoking, Lake View

  • 85 sq m
  • Lake view
  • Sleeps 3
  • 2 Single Beds

View all photos for Deluxe Suite, 1 King Bed, Non Smoking, Lake View

Deluxe Suite, 1 King Bed, Non Smoking, Lake View | Minibar, in-room safe, desk, laptop workspace

Deluxe Suite, 1 King Bed, Non Smoking, Lake View

  • 83 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking, Lake View

Deluxe Room, 1 King Bed, Non Smoking, Lake View | Minibar, in-room safe, desk, laptop workspace

Deluxe Room, 1 King Bed, Non Smoking, Lake View

  • 55 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Room, 2 Single Beds, Non Smoking, Lake View

Lake view

Premier Room, 2 Single Beds, Non Smoking, Lake View

  • 55 sq m
  • Lake view
  • Sleeps 3
  • 2 Single Beds

View all photos for Deluxe Room, 1 King Bed, Non Smoking, Garden View

Deluxe Room, 1 King Bed, Non Smoking, Garden View | Garden view

Deluxe Room, 1 King Bed, Non Smoking, Garden View

  • 55 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Room, 1 King Bed, Non Smoking, Lake View

Premier Room, 1 King Bed, Non Smoking, Lake View | Minibar, in-room safe, desk, laptop workspace

Premier Room, 1 King Bed, Non Smoking, Lake View

  • 55 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, Non Smoking, Garden View

Deluxe Room, Non Smoking, Garden View | Garden view

Deluxe Room, Non Smoking, Garden View

  • 55 sq m
  • Sleeps 3
  • 2 Single Beds

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About this property

Four Seasons Hotel Suzhou

Luxury Suzhou hotel in Suzhou Industrial Park with 3 restaurants
3 restaurants, a full-service spa and an indoor pool are available at this hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour fitness centre, a bar/lounge and a poolside bar are on-site.
Four Seasons Hotel Suzhou offers 210 air-conditioned accommodations with minibars and a safe. This accommodation offers separate sitting areas. Flat-screen televisions come with digital channels.

Bathrooms include a separate bath and shower, slippers, complimentary toiletries and hairdryers. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis.

An indoor pool, a children's pool and a seasonal outdoor pool are on site. Other recreational amenities include a 24-hour fitness centre and complimentary bicycles.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The on-site spa has 6 treatment rooms, including rooms for couples. Services include massages. The spa is open daily.
During your stay at Four Seasons Hotel Suzhou, you're just a quick walk from Jinji Lake. Features include free WiFi in public areas and free self-parking, plus 3 restaurants. Some of the pet-friendly amenities that this property offers include food and water bowls and an off-lead area.
  • Free Wi-Fi in some public areas
  • Free self-parking
  • Enjoy international cuisine with garden views at YUN HE, one of the property's 3 restaurants
  • Take a swim in the indoor and seasonal outdoor pools
  • Treat yourself to massages at the spa
  • Services include a children's club, dry cleaning/laundry and a concierge
  • On-site recreation includes a 24-hour gym, complimentary bicycles and hiking/biking trails
  • Steps from Jinji Lake and 6 minutes by car from Suzhou Center
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls and an off-lead area
Four Seasons Hotel Suzhou offers its guests a full-service spa, an indoor pool, and a 24-hour fitness centre. There are 3 restaurants on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces.

There are 2 meeting rooms available. A children's pool, a seasonal outdoor pool, and a complimentary children's club are also featured at the luxury Four Seasons Hotel Suzhou. Free self parking is available.

Smoking is allowed in designated areas at this 5-star Suzhou hotel.

YUN HE – Overlooking the garden, this restaurant specialises in international cuisine and serves breakfast, brunch, lunch and dinner. Reservations are required.
JIN JING GE – Overlooking the garden, this fine-dining restaurant specialises in Chinese cuisine and serves lunch and dinner. Reservations are required. Open daily.
DOLCE VITA – This poolside restaurant specialises in Italian cuisine and serves lunch and dinner. A children's menu is available. Reservations are required. Open daily.
THE LOUNGE & BAR – This lobby lounge specialises in international cuisine and serves lunch and dinner. A children's menu is available. Reservations are required. Open daily.
24-hour room service is available.

Languages

Chinese (Cantonese), Chinese (Mandarin), English

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site

Food and drink

  • 3 restaurants
  • A bar/lounge
  • A poolside bar
  • Couples/private dining

Restaurants on site

  • DOLCE VITA
  • JIN JING GE
  • THE LOUNGE & BAR
  • YUN HE

Things to do

  • 24-hour gym
  • Books
  • Children's pool
  • Fitness classes
  • Free bicycle rentals
  • Free children's club
  • Full-service spa
  • Hiking/biking trails
  • Horseback riding/rentals
  • Indoor pool
  • Playground
  • Seasonal outdoor pool
  • Yoga classes

Family friendly

  • Baby toys
  • Children's games
  • Children's pool
  • Children's toys
  • Free children's club
  • Indoor pool
  • Playground
  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Guidebooks
  • Lockers
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 2 meeting rooms

Outdoors

  • Garden

Full-service spa

  • 6 treatment rooms
  • Couples treatment rooms
  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Children's slippers
  • Free toiletries
  • Hair dryer
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Desk
  • Desk chair
  • Heated floor
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 12 October to 1 May:
  • One of the swimming pools

Access methods

Staffed front desk

Pets

  • Pets: CNY 1200 per accommodation, per night
  • Only dogs are allowed
  • Maximum 2 (weight limit: 25 lb per pet)
  • Pets cannot be left unattended
  • Food and water bowls and an off-lead area are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CNY 1500 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CNY 1200 per accommodation, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments and cash
Mobile payment options include: Alipay and WeChat Pay
Front desk staff will greet guests on arrival.

We should mention

  • The seasonal pool will open on 01 June and close on 11 October.
  • Pool access available from 6:00 AM to 10:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Four Seasons Suzhou Suzhou
Four Seasons Hotel Suzhou Hotel
Four Seasons Hotel Suzhou Suzhou
Four Seasons Hotel Suzhou Hotel Suzhou

Four Seasons Hotel Suzhou Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 10 out of 12 reviews" "
Rating 8 - Good. 0 out of 12 reviews" "
Rating 6 - Okay. 2 out of 12 reviews" "
Rating 4 - Poor. 0 out of 12 reviews" "
Rating 2 - Terrible. 0 out of 12 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

10/10

Amenities

9.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Yifei

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
10/10 , the must visit lux hotel in SuZhou
A stay for my random trip to SuZhou. Arrived at the hotel with a lines of other guests doing chek-in /out , so the staffs offered me a complimentary mini afternoon tea at their restaurant (this is very warm) ! Once my little rest is almost done, they sent out the key to my table and told me I can let them know whenever I m ready so their reception staffs will lead me to my room. The room is clean, well decorated with Modern Chinese Style. Love the Frédéric Malle toiletries since they smells really really nice. Had a chance to visit their Bar/Lounge at night. The menu/ cocktails offered are very interesting. After the detailed introduction of the menu from their bar tenders, me and my friend ordered a cocktail with tea and another cocktail with lychee. Amazing ! The breakfast is also great! You can find fresh-cooked noodles as well as XiaoLongBao which is just steamed. At the end of my stay doing the checkout, since the staffs knowing one of my hobbies is collecting room keys of hotels, they offered a set of beautiful keys of the property. GREAT SOUVENIR! Overall 10/10 , and I m pretty sure I m gonna visit it again very soon.
Stayed 1 night in Aug 2024

6/10 Okay

LeNisha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Zhilin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best hotel in Suzhou
Stayed 1 night in Jul 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service
Amazing stay. Ambience and service were outstanding. Cleanliness could be improved (very minor issues). They team goes out of their way to ensure an amazing experience.
Stayed 1 night in Jul 2024

10/10 Excellent

ELIZABETH

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I arrived very early in the am 8:30, they offered me to check in right away after my long journey. Staffs were very professional and friendly, Penny and Rosemary helped me the most for everything I asked. Beautiful property with be best view
Stayed 1 night in May 2024

10/10 Excellent

A

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall Good
Stayed 2 nights in Aug 2024

10/10 Excellent

LOI

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
1. The hotel is newly opened so the hardwares are all kept excellent condition. 2. Staff service quality is very high. JULY from Front Desk, DUY from Bell Service, STELLA from Lobby Lounge, they are all amazing people who brought me a wonderful hospitality experience in Four Seasons SuZhou. 3. Hotel location is quite far from any public transportation. 4. Food quality so-so. Signature SPA experience is great.
Stayed 2 nights in Aug 2024

10/10 Excellent

Hin Kei Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worth the money paid
Worth the money paid. You got the four-seasons level services. Personalized touch. They met all my requests asks and exceed expectation. Thank you Dora for the impressive “cantonese” hospitality.
Stayed 1 night in Jun 2024