Park Hyatt Suzhou

4.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Park Hyatt Suzhou

Exterior
Indoor pool, open 6:30 AM to 10:00 PM, pool loungers
Exterior
Minibar, in-room safe, individually decorated, desk
Daily buffet breakfast for a fee

Reviews

7.4 out of 10

Good

Popular amenities

  • Bar
  • Pool
  • Spa
  • Room service
  • Breakfast available
  • Gym

Explore the area

Map
69 Xizhou Road, Suzhou Industrial Park, Suzhou, Jiangsu, 215028
  • Jinji Lake
    10 min walk
  • 新梅华四季厨房
    5 min walk
  • Xinghu Jie Station
    16 min walk
  • Wuxi (WUX-Shuofang)
    53 min drive

Room options

Park Lakeview Suite

  • 93 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed

Room, 2 Single Beds (Skywheel View)

  • 58 sq m
  • Sleeps 3
  • 2 Single Beds

Park Lakeview Terrace Suite

  • 93 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed

1 King Lake View

  • 50 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed (Skywheel View)

  • 50 sq m
  • Sleeps 3
  • 1 King Bed

2 Twin Beds

  • 58 sq m
  • Sleeps 3
  • 2 Single Beds

Park Terrace Suite

  • 93 sq m
  • Sleeps 3
  • 1 King Bed

Garden View Twin

  • 50 sq m
  • Sleeps 3
  • 2 Single Beds

Park Executive Lakeview Terrace Suite

  • 126 sq m
  • Sleeps 3
  • 1 King Bed

2 Twin Deluxe

  • 67 sq m
  • Sleeps 3
  • 2 Single Beds

1 King Bed

  • 50 sq m
  • Sleeps 3
  • 1 King Bed

Garden View King

  • 50 sq m
  • Sleeps 3
  • 1 King Bed

1 King Deluxe

  • 70 sq m
  • Sleeps 3
  • 1 King Bed

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About this property

Park Hyatt Suzhou

Luxury hotel connected to a shopping centre in Suzhou Industrial Park with a full-service spa
Along with a full-service spa, this smoke-free hotel has an indoor pool and a restaurant. WiFi in public areas is free. Additionally, a fitness centre, a bar/lounge and a steam room are on-site.
Park Hyatt Suzhou offers 178 accommodations with MP3 docking stations and minibars. Each accommodation is individually decorated. 65-inch LED televisions come with satellite channels. Bathrooms include a separate bath and shower, dressing gowns, slippers and designer toiletries.

This Suzhou hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, laptop-compatible safes and telephones. Additionally, rooms include coffee/tea makers and a hairdryer. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Recreational amenities at the hotel include an indoor pool, a steam room and a fitness centre.
The on-site spa has couples treatment room(s). Services include facials, body scrubs and body treatments.
With your stay at Park Hyatt Suzhou, you're connected to a shopping centre and just a quick walk from Jinji Lake. Features include free WiFi in public areas, plus a full-service spa and an indoor pool.
  • Free WiFi
  • Enjoy a bite to eat at Living Room, a coffee shop that serves international cuisine
  • Buffet breakfast served daily for a fee
  • Take a swim in the indoor pool
  • Treat yourself to body scrubs, body treatments or facials at the spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym and a steam room
  • Just a 1-minute drive from Jinji Lake and 7 minutes from Gate to the East
  • Airport shuttle service available for a fee
Park Hyatt Suzhou offers its guests a full-service spa, an indoor pool, and a steam room. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Business amenities include a business centre and 4 meeting rooms. A fitness centre, spa services, and tour/ticket assistance are also featured at the luxury Park Hyatt Suzhou. An airport shuttle (available 24 hours) is available for a fee.

This 4.5-star Suzhou hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:00 AM and at the weekend from 6:30 AM to 10:30 AM.
Living Room – This coffee shop specialises in international cuisine and serves lunch and dinner. Reservations are required.
Xizhou Hall – This restaurant specialises in Chinese cuisine and serves breakfast, lunch and dinner. Reservations are required. Open daily.
Apartment 208 – This bar serves brunch and dinner. Guests can enjoy drinks at the bar. Reservations are required. Open daily.
24-hour room service is available.

Languages

Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle at scheduled times and on request for a surcharge
  • Limited on-site parking

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 6:30 AM to 10:30 AM on weekends; CNY 188 to 188 for adults and CNY 94 to 188 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Apartment 208
  • Living Room
  • Xizhou Hall

Things to do

  • Full-service spa
  • Gym
  • Indoor pool
  • Steam room

Family friendly

  • Free cot
  • Indoor pool
  • Mini-fridge
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service

Business services

  • 4 meeting rooms
  • Business centre

Outdoors

  • Garden
  • Pool loungers

Full-service spa

  • Body scrubs
  • Couples treatment rooms
  • Facials

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 65-inch LED TV with satellite channels
  • MP3 dock

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Mini-fridge
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Individual decor
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 3:00 PM
Early check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately CNY 188 to 188 for adults and CNY 94 to 188 for children
  • Airport shuttle fee: CNY 1300 per vehicle (one-way)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit and outdoor lighting
Park Hyatt Suzhou offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

We should mention

  • Pool access available from 6:30 AM to 10:00 PM
  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Park Hyatt Suzhou Hotel
Park Hyatt Suzhou Suzhou
Park Hyatt Suzhou Hotel Suzhou

Park Hyatt Suzhou Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 1 out of 3 reviews" "
Rating 8 - Good. 0 out of 3 reviews" "
Rating 6 - Okay. 2 out of 3 reviews" "
Rating 4 - Poor. 0 out of 3 reviews" "
Rating 2 - Terrible. 0 out of 3 reviews" "

9.4/10

Cleanliness

8.0/10

Staff & service

6.0/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Wei

Travelled with family
Liked: Cleanliness, staff & service
Staff were extremely courteous and the room was spacious. Air conditioning felt uneven in the room where some areas are warmer than others. The room card was very difficult to use when tapping in the elevator trying to access your floor. Front staff said they are trying to upgrade their system so the cards are not the most sensitive, replaced my room cards and the same issued persisted.
Stayed 4 nights in May 2024

10/10 Excellent

Meihua

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2020

6/10 Okay

Paul

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Service level needs Training
Stayed 1 night in Nov 2023