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Phoenix International Serviced Apartment

4.5 star property

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Exterior
Suite, 2 Bedrooms | Living area | 32-inch LCD TV with cable channels, TV
Exterior
1 bedroom, desk, iron/ironing board, free WiFi
1 bedroom, desk, iron/ironing board, free WiFi

Reviews

5.4 out of 10

Popular amenities

  • Kitchen
  • Dryer
  • Washer
  • Parking available
  • Housekeeping
  • Air conditioning

Explore the area

Map
No. 80 Xingdu Street, Wu Zhong District, Suzhou, Jiangsu, 215000
  • Gate to the East
    ‪14 min walk‬
  • Jinji Lake
    ‪20 min walk‬
  • Humble Administrator's Garden
    ‪6 min drive‬
  • Wuxi (WUX-Shuofang)
    ‪47 min drive‬

Room options

View all photos for Suite, 2 Bedrooms

Suite, 2 Bedrooms | Living area | 32-inch LCD TV with cable channels, TV

Suite, 2 Bedrooms

  • 110 sq m
  • 1 bathroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

Family Suite, 2 Bedrooms

  • 130 sq m
  • Sleeps 3
  • 2 King Beds and 1 Large Single Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | 1 bedroom, desk, iron/ironing board, free WiFi

Suite, 1 Bedroom

  • 72 sq m
  • 1 bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Bed Room [Clothes Dryer + Private Kitchen]

1 bedroom, desk, iron/ironing board, free WiFi

Deluxe Double Bed Room [Clothes Dryer + Private Kitchen]

  • Sleeps 2
  • 1 Queen Bed

View all photos for Two-Bedroom Family Suite [Separate Bedrooms + Clothes Dryer + Private Kitchen]

1 bedroom, desk, iron/ironing board, free WiFi

Two-Bedroom Family Suite [Separate Bedrooms + Clothes Dryer + Private Kitchen]

  • Sleeps 4
  • 1 Queen Bed

View all photos for Light Luxury Audio-Visual Double Bed Room [100-Inch Projectable Screen + Clothes Dryer + Private Kitchen]

1 bedroom, desk, iron/ironing board, free WiFi

Light Luxury Audio-Visual Double Bed Room [100-Inch Projectable Screen + Clothes Dryer + Private Kitchen]

  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Double Bed Room [Clothes Dryer + Private Kitchen]

1 bedroom, desk, iron/ironing board, free WiFi

Executive Double Bed Room [Clothes Dryer + Private Kitchen]

  • Sleeps 2
  • 1 Queen Bed

View all photos for Two-Bedroom Executive Suite [Separate Bedrooms + Clothes Dryer + Private Kitchen]

1 bedroom, desk, iron/ironing board, free WiFi

Two-Bedroom Executive Suite [Separate Bedrooms + Clothes Dryer + Private Kitchen]

  • Sleeps 4
  • 1 Double Bed and 1 Queen Bed

View all photos for Three-Bedroom Two-Bathroom Family Suite [Clothes Dryer + Private Kitchen + Master Bedroom Bathtub + 270° View]

1 bedroom, desk, iron/ironing board, free WiFi

Three-Bedroom Two-Bathroom Family Suite [Clothes Dryer + Private Kitchen + Master Bedroom Bathtub + 270° View]

  • Sleeps 5
  • 1 Single Bed, 1 Queen Bed and 1 Double Bed

View all photos for Hourly Rate Room

1 bedroom, desk, iron/ironing board, free WiFi

Hourly Rate Room

  • Sleeps 2
  • 1 Queen Bed

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About this property

Phoenix International Serviced Apartment

Luxury aparthotel with 24-hour fitness centre and 24-hour front desk
This aparthotel features a 24-hour fitness centre, self parking and dry cleaning. WiFi in public areas is free. Additionally, a 24-hour front desk and ATM/banking services are on-site. Each apartment features a kitchen with a fridge and a microwave, plus a washer/dryer and an LCD TV with cable channels. Guests can appreciate conveniences, such as a dining area and a sitting area, and other amenities include free WiFi and an electric kettle.
Phoenix International Serviced Apartment offers 102 air-conditioned accommodations with washers/dryers and complimentary bottles of water. This accommodation offers separate sitting areas and includes desks. Accommodation at this 4.5-star aparthotel has kitchens with fridges, microwaves and separate dining areas. Bathrooms include slippers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. 32-inch LCD televisions come with cable channels. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Recreational amenities at the aparthotel include a 24-hour fitness centre.
During your stay at Phoenix International Serviced Apartment, you'll be within walking distance of Gate to the East. Features include free WiFi in public areas, plus a 24-hour gym and dry cleaning service. Built in 2017, this luxury aparthotel has 102 apartments. Enjoy your stay with amenities like free WiFi and a kitchen in each apartment.
  • Each apartment offers a kitchen, a washer/dryer and a living room
  • Free WiFi
  • Self-parking available for a fee
  • Amenities include a car charging station, a lift and an ATM
  • On-site recreation includes a 24-hour gym
  • 14 minutes on foot from Gate to the East and a 2-minute drive from Suzhou Center
As a guest of Phoenix International Serviced Apartment, you'll find a 24-hour fitness centre, dry cleaning/laundry services, and an ATM. Public spaces have free WiFi. For a fee, parking is available.

Property amenities

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Parking on site (surcharge)

Kitchen

  • Electric kettle
  • Microwave
  • Refrigerator

Bedrooms

  • Bedroom

Bathroom

  • Free toiletries
  • Hair dryer
  • Slippers

Living spaces

  • Living room
  • Separate dining area
  • Separate sitting area

Entertainment

  • 32-inch LCD TV with cable channels

Laundry

  • Dry cleaning/laundry service
  • Washer/dryer

Work spaces

  • Desk

Comfort

  • Air conditioning

Pets

  • No pets allowed

Suitability/Accessibility

  • Lift

Services and conveniences

  • 24-hour front desk
  • ATM
  • Free bottled water
  • Housekeeping (daily)
  • Iron/ironing board on request
  • Luggage storage

Things to do

  • 24-hour gym

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 102 units
  • Built in 2017
  • Electric car charging station

Policies

Check-in

Check-in time starts at noon
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Cash deposit: CNY 500.0 per stay

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Mobile payment options include: Alipay and WeChat Pay
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Front desk staff will greet guests on arrival at the property.

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Phoenix Serviced Suzhou
Phoenix International Serviced Apartment Suzhou
Phoenix International Serviced Apartment Aparthotel
Phoenix International Serviced Apartment Aparthotel Suzhou

Phoenix International Serviced Apartment Reviews

Reviews

5.4
Rating 10 - Excellent. 1 out of 3 reviews
Rating 8 - Good. 0 out of 3 reviews
Rating 6 - Okay. 0 out of 3 reviews
Rating 4 - Poor. 1 out of 3 reviews
Rating 2 - Terrible. 1 out of 3 reviews

6.0/10

Cleanliness

6.0/10

Staff & service

5.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place, great location

This property has a fantastic location and the amenities are very nice.
Stayed 2 nights in Sep 2017

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

호텔이라고 생각안하고 그냥 빈 작은 아파트라고 생각하면....

다른 평에도 있었지만 일반적인 호텔이라고 생각하면 안됨. 우선 호텔 찾기가 어려움. 일반 사람들이 거주하는 아파트의 몇개층을 이용하는 것으로 보이며 입구도 동일함. 입구들어가면 왼쪽에 일반 평상복을 입은 여성들이 작은 카운터놓고 앉아있슴. 그게 프론트데스크이고 여권주고 확인되면 방키 케이스도 없이 그냥 줌.견줄지에 방번호 볼펜으로 적혀있슴. 객실은 그냥 일반 작은 아파트로 방안에 전자렌지 ,IH 있으나 그릇 기타 아무것도 없슴. TV방송은 중국것만 나옴. 다행히도 샴푸 칫솔등은 불만없슴. 타올도 .... 난방은 잘 모르겠슴. 조절안됨. 지하철역에서 걸어서 이동 가능하며 그 건물에 스타벅스도 있고 편의점도 있고 주변 환경은 별로 나쁘지 않음. 딱 그정도임. 그냥 청소해주는 빈 아파트...가격이 싸다면 잠만자는거라면 뭐 별로 나쁘지는 않음. 아주 청결은 기대하면 안됨
Stayed 3 nights in Nov 2017

4/10 Poor

Avi

Disliked: Cleanliness, property conditions & facilities, room comfort

THIS IS NOT A PLACE FOR TOURISTS

This is not a place for tourists. The building location is far from any tourist attraction. The reception is occupied 24/7, but it is not really a reception, as it is not really a hotel. Nobody speaks English, they cannot assist with a map of the area (they simply do not have one), or any other service that is common in every hotel. The AC did not work at the room and when we inquired, we've been told that the whole building is working on one system and at this time, it is only on heating!!! and you cannot change that at the room. They were kind enough to bring a fan to our room, but still.... The room was not cleaned until late afternoon and even that was more or less changing towels and toilet paper. We would not recommend this place if you are a tourist.
Stayed 3 nights in Oct 2017