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Fantastic Suite, Suite, 1 Bedroom, Lake View

Bed Count 1 King Bed Maximum Occupancy 4 Max

Wonderful Room, Room, 1 King Bed, City View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Studio Suite, 1 Bedroom, Lake View

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 1 King Bed, City View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Spectacular Room, Room, 1 King Bed, City View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Mega Room, Room, 1 King Bed, Lake View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Hotel Description

With your stay at W Suzhou, you're connected to a shopping centre and just a quick walk from Gate to the East. Free WiFi in public areas, 3 restaurants and a full-service spa are available.

  • Free WiFi and wired Internet
  • Drinking and dining options include 3 restaurants, a coffee shop and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the indoor pool
  • Indulge with facials, massages or body scrubs at AWAY SPA
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym, a steam room and yoga classes
  • Within a 15-minute walk of Suzhou Center and Jinji Lake

Property Features

W Suzhou offers its guests a full-service spa, an indoor pool, and a 24-hour health club. There are 3 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet. Event space at this hotel measures 8751 square feet (813 square metres) and includes a conference centre. A steam room, spa services, and a terrace are also featured at the luxury W Suzhou. For a fee, parking is available. This 5-star Suzhou hotel is smoke free.

  • 1 building
  • 379 guestrooms or units
  • 38 levels
  • 3 dining venues
  • 8751 sq ft of conference space
  • 813 sq. m of conference space
  • Charging station for electric cars
  • Conference centre
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge

Family Friendly Amenities

  • Number of indoor pools - 1
  • Free WiFi
  • Soundproofed rooms
  • Grocery/convenience store
  • Snack bar/deli
  • Laundry facilities
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Free wired internet

Parking

Self parking (surcharge)

Transport

  • Metro station: Dongfangzhimen Station (0.5 km / 0.3 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

W Suzhou offers 379 air-conditioned accommodations with minibars and espresso makers. Each accommodation is individually furnished and decorated. Beds feature down duvets and premium bedding. A pillow menu is available. 49-inch LED televisions come with premium cable channels and pay-per-view films. Bathrooms include a separate bath and shower with a deep soaking bath, a rainfall showerhead and a hydromassage showerhead. Bathrooms are also outfitted with dressing gowns, slippers and designer toiletries. This Suzhou hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include a safe and complimentary bottles of water. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

  • Deep-soaking bath
  • Minibar
  • In-room dining (limited hours)
  • LED television
  • Cable channels
  • Premium channels
  • Films for purchase
  • Espresso maker
  • Electric kettle
  • Luxury bedding
  • Hypo-allergenic bedding
  • Down blanket
  • Pillow options
  • Separate bath and shower
  • Hydromassage showerhead
  • Housekeeping (daily)
  • Nightly turndown service
  • Newspapers (free)
  • Local calls (free)
  • Hairdryer
  • Safe
  • Dressing gowns
  • Slippers
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout curtains
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom
  • Unique furnishings
  • Unique decor
  • Connecting rooms available
  • Change of towels (on request)
  • Change of bedsheets (on request)

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:30 AM.

SOL37 – On-site restaurant.

The Kitchen Table – This buffet restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Guests can enjoy al fresco dining (weather permitting). Open daily.

Su Yan – This restaurant specialises in Chinese cuisine and serves lunch and dinner. Open daily.

Woobar – This bar only serves light fare. Open daily.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include an indoor pool, a 24-hour health club and a steam room.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Fitness classes on site
  • Yoga classes/instruction on site

Spa Services

Guests can indulge in a pampering treatment at the hotel's full-service spa, AWAY SPA. Services include hot stone massages, facials, body scrubs and body treatments. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

  • Hot stone massage
  • Body treatments
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Wheelchair accessible path of travel
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • Braille or raised signage
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible fitness centre

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at noon
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival. Guests are recommended to download the property's Marriott Bonvoy App mobile app before check-in.

Front desk staff will greet guests on arrival. Guests are recommended to download the property's Marriott Bonvoy App mobile app before check-in.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CNY 350.0 per night.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards and cash

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay and cash.

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

  • UnionPay
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Debit cards not accepted
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Property mobile app recommended for guests
  • Property mobile app name Marriott Bonvoy App
  • Property follows a brand or regulatory agency's sanitisation guidelines Commitment to Clean (Marriott)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately CNY 198 per person
  • Self-parking fee: CNY 200 per day
  • Rollaway bed fee: CNY 350.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel W Suzhou
  • W Suzhou Hotel
  • W Suzhou Suzhou
  • W Suzhou Hotel Suzhou

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National Rating

For the benefit of our customers, we have provided a rating based on our ratings system.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.