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Norton House Hotel

3.0 star property

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Photo gallery for Norton House Hotel

Room
Room
Miscellaneous
Exterior
Miscellaneous

Reviews

8.4 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Bar
  • Parking included
  • Free WiFi
  • Restaurant
  • Business services

Explore the area

Map
17 Norton Road, Mumbles, Swansea, Wales, SA3 5TQ
  • Swansea Bay
    ‪2 min walk‬
  • Oystermouth Castle
    ‪7 min walk‬
  • Mumbles Pier
    ‪5 min drive‬
  • Swansea (SWS)
    ‪20 min drive‬

Room options

View all photos for Standard Twin Room, Ensuite

Room

Standard Twin Room, Ensuite

  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Double Room, Ensuite

Standard Double Room, Ensuite

Standard Double Room, Ensuite

  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Double Room, Ensuite

Executive Double Room, Ensuite

Executive Double Room, Ensuite

  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Apartment, Ensuite (2 Bedroom (Sleeps 4))

Room

Superior Apartment, Ensuite (2 Bedroom (Sleeps 4))

  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

View all photos for Apartment, Ensuite (2 Bedroom (Sleeps 3))

Room

Apartment, Ensuite (2 Bedroom (Sleeps 3))

  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Superior Twin Room, Ensuite

Room

Superior Twin Room, Ensuite

  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Double Room, Ensuite

Superior Double Room, Ensuite

Superior Double Room, Ensuite

  • Sleeps 2
  • 1 Double Bed

Similar properties

Exterior

Delta Hotels by Marriott Swansea

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
4.5 out of 5, Wonderful, (282)
The price is CHF 94
for 1 room
includes taxes & fees
7 Mar - 8 Mar
Delta Hotels by Marriott Swansea

About this property

Norton House Hotel

Bed & breakfast in Swansea with 24-hour front desk and restaurant
A restaurant, a bar/lounge and a meeting room are available at this smoke-free bed & breakfast. Free WiFi in public areas and free self parking are also provided. Other amenities include a 24-hour front desk, a computer station and wedding services. Housekeeping is not available.
Norton House Hotel offers 22 accommodations.
Our customers tell us they can't get enough of Norton House Hotel's great location. During your stay, you're just a quick walk from Swansea Bay. You'll find features such as free WiFi in public areas and free self-parking, plus a restaurant.
  • Free Wi-Fi in some public areas
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Services include luggage storage and wedding services
  • Guests have great things to say about the location and the helpful staff
  • Steps from Swansea Bay and 7 minutes on foot from Oystermouth Castle
There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. Self parking is free.

This 3-star Swansea bed & breakfast is smoke free.

Norton House Hotel has a restaurant on site.

Languages

English

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • A bar/lounge
  • A restaurant

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • No housekeeping service
  • Wedding services

Business services

  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • No lift
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • TV

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:00 PM
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Front desk staff will greet guests on arrival at the property.

Property is also known as

Norton House Hotel Swansea
Norton House Hotel
Norton House Hotel Swansea
Norton House Swansea
Hotel Norton House Hotel Swansea
Swansea Norton House Hotel Hotel
Hotel Norton House Hotel
Norton House
Norton House Hotel Swansea
Norton House Hotel Bed & breakfast
Norton House Hotel Bed & breakfast Swansea

Norton House Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 180 out of 413 reviews
Rating 8 - Good. 143 out of 413 reviews
Rating 6 - Okay. 52 out of 413 reviews
Rating 4 - Poor. 31 out of 413 reviews
Rating 2 - Terrible. 7 out of 413 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Iona

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Verified traveller

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

8/10 Good

allan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Mark

Liked: Cleanliness
Stayed 1 night in Nov 2024

6/10 Okay

Robert

Travelled with partner
Liked: Cleanliness, amenities
I stayed here about 10 years ago. I can see that some minor maintenance needs to be addressed, this particularly applies to the room. Window is very stiff with the handle being loose. A few tiles in the bathroom are cracked with missing grouting. The top shower head needs addressing as the spray shoots out in all directions. These are just minor points that doesn't affect one's stay, but I think they need to be highlighted.
Stayed 1 night in Nov 2024

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is excellent. A quick walk to Oystermouth Castle and Oyster Bay. Restaurant menu is diverse and food is delicious. Staff is excellent. Many thanks to Arun and Josie and the rest of the staff who insured our stay was most enjoyable.
Stayed 1 night in Oct 2024

10/10 Excellent

Ann

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Liz

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All nice and stress free here.
Stayed 1 night in Sep 2024

8/10 Good

TRACY

Travelled with family
Liked: Cleanliness, staff & service
A nice hotel in a lovely location
Stayed 3 nights in Sep 2024

8/10 Good

Michael

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location , parking and friendly hotel team. Excellent .
Stayed 1 night in Sep 2024

4/10 Poor

Verified traveller

Travelled with family
Disliked: Property conditions & facilities, room comfort
We stayed in an apartment which was like student accommodation, bathroom ok, beds small and mould and filler everywhere .. lounge/kitchen was ok but rooms smelt damp which was terrible
Stayed 1 night in Sep 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Food and service excellent
Comfortable, standard room booked, drain in shower needs clearing to enable free flow in drain. Food and service the strongest points.
Stayed 2 nights in Aug 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Beverley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One member of staff (Abi) really shone. So poised, knowledgeable and professional, she created a 5* dining experience.
Stayed 1 night in Aug 2024

4/10 Poor

Hollie

Travelled with partner
Disliked: Cleanliness, amenities
At check in, we were handed an envelope with information, no introduction from the man at reception as you would normally expect, information about breakfast/dinner times and locations. Not a friendly interaction or a good start. Low level of cleanliness throughout the building. Hair all over the bathroom floor. I cleaned it up and gathered almost a full handfull of someone elses hair from the floor and within the towels. At breakfast, the cutlery and bowls were dirty, the tea bags had been emptied into a bowl and looked stained like water had dripped on them some time ago. We visited the "bar", service was slow, there was no atmosphere in the the floor was dirty, there were dirty glasses left on the bar, one of our drinks came in a dirty glass. Poor attention to detail at breakfast e.g. not the correct number of cups, missing/dirty cutlery, additonal charge of £4 for some breakfast items which seemed unnecessary. The cooked breakfast was really small 1 egg, 1 sausage, 1 bacon, 1/2 a tomato, beans & mushrooms. The couple next to us were offered 2 eggs, we were not.
Stayed 2 nights in Aug 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Steven

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Alun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Ann-Marie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Irene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

10/10 Excellent

julie

Liked: Cleanliness, staff & service, property conditions & facilities
Quiet room lovely breakfast safe
Stayed 1 night in Jul 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely staff, always there to help. Good quality breakfast with plenty of choice. Only downside for us was the fact that our room was accessed through a glazed door that meant you only had privacy if you drew the curtains closed, which plunged you into darkness - opaque glass would be preferable. Overall though - recommended 👌
Stayed 2 nights in Jul 2024

6/10 Okay

Samantha

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
It was nice but bed was not very clean, it had questionable stains
Stayed 2 nights in Jul 2024

6/10 Okay

Rosalyn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is very prestigious looking and overall decorated tastefully. There is a vast contrast in room sizes and unfortunately ours was one of the smallest. It was a garden room situated in the car park courtyard. The bed faces the french doors so it was like living in a goldfish bowl. When you sat on the bed everyone looked in as they walked by. Absolutely no privacy, the room was crying out for a voile curtain. The room was however clean. You can hear alot of noise too, especially from the room above. The comings and goings in the car park was another issue. The waiting staff were friendly and polite. The food was also reasonable.
Stayed 3 nights in Jul 2024