8/10 Good
Jamillah, East Orange
Travelled with partner
19 Oct 2024
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel. Aesthetics are on point. Ample parking. Concierge is super friendly & helpful from the moment you pull up. Kenny has a great personality and it was a pleasure to be greeted so well. Room layout is fab. Bathroom not directly in view of bed so there is subtle separation. Bathroom is gorgeous with green accents. Wood tones and black hardware is a plus. The shower is SO amazing. Great pressure and temps. Love the modern vibe of the shower drain. One of the best showers I’ve had in a hotel. Soft towels. Luxe robe and slippers to greet you upon exit from shower are a treat. Tech vibes with touchpad to operate lights, TV and temp. Very easy to work. We had a street facing room which gets great light. The bed wasn’t the best to us. Too firm. Great bedding though. Room was spotless. If you need an iron vs steamer, just ask. Everyone was so friendly. Most staff would speak and make nice small talk. Very gracious as well. Front desk didn’t ask us about our stay & IMO that should always be part of the checkout. A hospitality requirement. It’s simple & says a lot without saying much. The indoor pool is too small. Probably should have been a hot tub w/sauna & steam room perhaps. Gym is small but worked for me. While we loved most, I would not book again bc there is too much overhead noise. Wood floors are a nightmare for me in hotels. Too much stomping and shoe clacks. If I stay again it would be concierge top floor only. I need quiet overhead & can’t have such here, sadly
Jamillah
Stayed 2 nights in Oct 2024