Hearthstone Inn Sydney

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hearthstone Inn Sydney

Iron/ironing board, free WiFi
Reception
Lobby
Reception
Indoor pool

Reviews

7.4 out of 10

Good

Popular amenities

  • Breakfast available
  • Bar
  • Pet-friendly
  • Pool
  • Parking included
  • Air conditioning

Explore the area

Map
560 Kings Rd, Sydney, NS, B1S 1B8
  • Membertou Heritage Park
    16 min walk
  • Bethel Presbyterian Church
    2 min drive
  • Cape Breton Centre for Craft and Design
    3 min drive
  • Sydney, NS (YQY)
    19 min drive

Room options

Suite, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

Standard Room, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

Room, 1 Queen Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

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About this property

Hearthstone Inn Sydney

Hotel in Sydney with 24-hour front desk and coffee shop/cafe
An indoor pool, a restaurant and a bar/lounge are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a coffee shop/cafe, a business centre and a 24-hour front desk.
Hearthstone Inn Sydney offers 70 air-conditioned accommodations, with an iron/ironing board. Televisions come with cable channels. This Sydney hotel provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.
Recreational amenities at the hotel include an indoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Hearthstone Inn Sydney. During your stay, you'll be within walking distance of Membertou Heritage Park. Enjoy features like free WiFi in public areas and free self-parking, plus an indoor pool. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Free self-parking
  • Drinking and dining options include a coffee shop, a restaurant and a bar/lounge
  • Cooked-to-order breakfast served daily for a fee
  • Take a swim in the indoor pool
  • Amenities include a business centre, an ATM and a vending machine
  • Just a 2-minute drive from Membertou Heritage Park and a few minutes from Bethel Presbyterian Church
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. There's an onsite business centre.

Public spaces have free WiFi. An indoor pool, a vending machine, and ski storage are also featured at Hearthstone Inn Sydney. Free self parking is available.

This Sydney hotel is smoke free.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 7:30 AM to 11:00 AM.
Hearthstone Inn Sydney has a restaurant on site.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:30 AM to 11:00 AM for a fee: CAD 9.99 to 15.95 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Family friendly

  • Indoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • No lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible restaurant

More

  • Banquet hall
  • Smoke-free property

Room amenities

Entertainment

  • TV with cable channels

More

  • Air conditioning
  • Heating
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: CAD 10 per accommodation, per stay (maximum CAD 10 per stay)
  • Food and water bowls are available
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately CAD 9.99 to 15.95 per person
  • Pet fee: CAD 10 per accommodation, per stay (maximum CAD10 per stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Front desk staff will greet guests on arrival.

We should mention

  • Pool access available from 7:00 AM to 9:00 PM

Property is also known as

Hearthstone Inn Hotel
Hearthstone Inn Sydney Hotel
Hearthstone Inn Sydney Sydney
Hearthstone Inn Sydney Hotel Sydney

Hearthstone Inn Sydney Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 52 out of 177 reviews" "
Rating 8 - Good. 51 out of 177 reviews" "
Rating 6 - Okay. 37 out of 177 reviews" "
Rating 4 - Poor. 29 out of 177 reviews" "
Rating 2 - Terrible. 8 out of 177 reviews" "

7.2/10

Cleanliness

8.2/10

Staff & service

7.0/10

Amenities

6.8/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

10/10 Excellent

Leo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great price!
Stayed 1 night in Aug 2024

10/10 Excellent

Suzanne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed there twice,on way to and from. North Sidney,young girl remembered me right away, she was glad l returned. Made you feel real welcomed
Stayed 1 night in Aug 2024

8/10 Good

Kenneth

Travelled with group
Liked: Cleanliness, staff & service, amenities
Potholes in parking lot. Not directed to easiest access to room. Toilet stopped working fortunately just before check out. Room was not like advertised on website.
Stayed 1 night in Aug 2024

6/10 Okay

Eric

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
Pros.. -great price -convenient location -very friendly staff -great restaurant on premises -indoor pool Cons -never had a housekeeping visit despite 6 night stay -one staff member didn't know they had a pool when asked -security concern. Will address with hotel and not post publicly -rhe hotel was nice and very comfortable but certainly dated -pool hours sucked, we didn't get to use it even once in 6 nights. 9pm close is too early
Stayed 6 nights in Aug 2024

10/10 Excellent

Suzanne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Gordon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

6/10 Okay

fabrice

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Aug 2024

6/10 Okay

Gail

Liked: Cleanliness, staff & service
Stayed 8 nights in Jul 2024

8/10 Good

Kimberly, Sherwood Park

Liked: Staff & service
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff.
Stayed 1 night in Aug 2024

10/10 Excellent

COLLEEN

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was helpful and very knowledgeable about the area.
Stayed 2 nights in Aug 2024

4/10 Poor

Curtis

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Shower had mould and rings of dirt in toilet.
Stayed 1 night in Aug 2024

4/10 Poor

Kristina

Disliked: Property conditions & facilities
When we arrived the property looked nice enough and the staff was pleasant. Our room was adequate for the price. It was noisy as there was no carpeting in the room. Everything echoed. The WiFi didn't work. When I called about it the woman at the desk came right to our room and tried to fix it. When she couldn't, she gave us a new room. In that room the WiFi was slower than dial-up internet in the 90's. The TV didn't work and the inner workings of the door handle were broken and it could only be secured via the deadbolt. The woman from the desk came back to the room and tried to fix the TV. Nothing. We went back to our original room and left first thing in the morning. There was a sign in the lobby that indicated the property had just been purchased by Raddison and that the "New Hearthstone Inn" will be coming soon. Let's hope they can improve it.
Stayed 1 night in Aug 2024

6/10 Okay

Verified traveller

Travelled with family
Disliked: Cleanliness, room comfort
The hotel was ok for one night as somewhere to stay passing through but I wouldn't return. We had 4 adults with us but only 2 bath towels available. They told us the hotel was busy so there was nothing they could give us. The hotel is older and was obviously once a really nice hotel but presently is in need of a lot of TLC. Humidity was high and even though there was air conditioning everything felt very damp including the bed sheets and the floor.
Stayed 1 night in Aug 2024

8/10 Good

Roger

Liked: Cleanliness, staff & service
Good access to downtown
Stayed 1 night in Aug 2024

6/10 Okay

Connie

Travelled with family
Thought there was free breakfast.
Stayed 2 nights in Aug 2024

4/10 Poor

Cole

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not worth the price of stay
The cleanliness was not the greatest. Scum in the shower and on shower head. When going to the pool we could only get one towel for a family of four since housekeeping did not show up for shift. In pool room, there was only one functioning light out of six. Had to get ice in restaurant as machine was non functional.
Stayed 1 night in Aug 2024

4/10 Poor

Norma

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Room was ok. Should have been cleaner. Furniture dusty. Beds were comfortable. Only 2 towels and one facecloth for 4 people. Did not like the idea of brown towels , hard to know if cleaned correctly. Silverfish in bathroom.
Stayed 1 night in Aug 2024

2/10 Terrible

Mauricio

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Michael

Liked: Staff & service
Stayed 1 night in Aug 2024

8/10 Good

Linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

4/10 Poor

Lori

Liked: Cleanliness
Disliked: Staff & service
Overall the property seemed adequate however there was a broken toilet in our room that was not fixed when reported, the floor was wet at all times due to moisture, bathrooms had no fans or ventilation , the pool area had only one overhead light at night so was very dark, and no elevator which made carrying up suitcases two flights hard.
Stayed 2 nights in Aug 2024

8/10 Good

JOSE

Liked: Cleanliness, staff & service, property conditions & facilities
Nice stay at a decent price. Would stay again in future.
Stayed 3 nights in Aug 2024

6/10 Okay

Richard

Travelled with family
Liked: Staff & service
Our room was super cold. Once we turn on some heat the floor became very wet.
Stayed 1 night in Aug 2024

10/10 Excellent

Pius Edward

Travelled with family, Travelled with family and small children, Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pet friendly
Stayed 1 night in Jul 2024