Holiday Inn Sydney - Waterfront, an IHG Hotel

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Holiday Inn Sydney - Waterfront, an IHG Hotel

View from property
Indoor pool
2 restaurants, breakfast served
Reception
Front of property

Reviews

8.2 out of 10

Very good

Popular amenities

  • Restaurant
  • Pool
  • Hot tub
    Hot tub
  • Bar
    Bar
  • Parking available
    Parking available
  • Gym
    Gym

Explore the area

Map
300 Esplanade, Sydney, NS, B1P1A7
  • Cape Breton Centre for Craft and Design
    2 min walk
  • St. George's Church & Cemetery
    7 min walk
  • Cape Breton Centre for Heritage and Science
    7 min walk
  • Sydney, NS (YQY)
    17 min drive

Room options

Standard Room, 1 King Bed, Harbour View

  • Ocean view
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 Queen Bed, Accessible (Mobility, Roll-In Shower)

  • Sleeps 2
  • 1 Queen Bed

Standard Room, 1 Queen Bed

  • Partial ocean view
  • Sleeps 4
  • 1 Queen Bed

Standard Room, 1 King Bed

  • Ocean view
  • Sleeps 2
  • 1 King Bed

Premium Room, 1 King Bed with Sofa bed

  • Partial ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 King Bed with Sofa bed

  • Partial ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Standard Room, 2 Queen Beds

  • Water view
  • Sleeps 4
  • 2 Queen Beds

Standard Room

  • Sleeps 2
  • 1 Single Bed

Similar properties

About this property

Holiday Inn Sydney - Waterfront, an IHG Hotel

Boardwalk/promenade hotel with 2 restaurants and fitness centre
Along with 2 restaurants, this smoke-free hotel has an indoor pool and a fitness centre. WiFi in public areas is free. Additionally, a bar/lounge, a 24-hour business centre and a conference centre are on-site.
Holiday Inn Sydney - Waterfront, an IHG Hotel offers 152 accommodations with MP3 docking stations and a safe. Pillowtop beds feature premium bedding. A pillow menu is available. 32-inch flat-screen televisions come with premium cable channels. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Sydney hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

An indoor pool and Access to hot tub are on site. Other recreational amenities include a waterslide and a fitness centre.

Children aged under 18 years old are not allowed in the swimming pool, fitness facility or hot tub without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Holiday Inn Sydney - Waterfront, an IHG Hotel's great location gets high marks from our customers. During your stay, you're just a quick walk from Cape Breton Centre for Craft and Design. Free WiFi in public areas, 2 restaurants and an indoor pool are available.
  • Free WiFi
  • For dining with ocean views, stop by SaltSpray Restaurant, one of the property's 2 restaurants
  • Full breakfast served daily for a fee
  • Self-parking available for a fee
  • Splash around at the waterslide or swim in the indoor pool
  • Services include dry cleaning/laundry, a concierge and a porter
  • On-site recreation includes a gym
  • Guests have great things to say about the clean guestrooms and the location
  • Steps from Cape Breton Centre for Craft and Design and 7 minutes on foot from St. George's Church & Cemetery
  • Cats and dogs welcome for a fee
As a guest of Holiday Inn Sydney - Waterfront, an IHG Hotel, you'll find an indoor pool, a waterslide, Access to hot tub, and a fitness centre. There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business centre and meeting rooms. Event space at this hotel measures 5600 square feet (520 square metres) and includes a conference centre. A vending machine, multilingual staff, and ski storage are also featured at the business-friendly Holiday Inn Sydney - Waterfront, an IHG Hotel. For a fee, parking is available.

This 3.5-star Sydney hotel is smoke free.

For a fee, guests can enjoy a full breakfast daily from 6:30 AM to 10:30 AM.
SaltSpray Restaurant – Overlooking the ocean, this family restaurant serves breakfast and dinner. A children's menu is available.
Crown and Moose Pub – This restaurant serves lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (CAD 7 per day)
  • RV/bus/lorry parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 6:30 AM to 10:30 AM for a fee: CAD 20 per person
  • 2 restaurants
  • A bar/lounge

Restaurants on site

  • Crown and Moose Pub
  • SaltSpray Restaurant

Family friendly

  • Free cot
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre (5,600 square foot of space)
  • Meeting rooms

Outdoors

  • On the boardwalk/promenade
  • On the waterfront

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 10 floors
  • Banquet hall
  • Built in 1987
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 4 AM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 19

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

The property charges 3 per cent for credit card payments
Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: CAD 35 per accommodation (varies based on length of stay)
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 50 lb per pet)
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for CAD 10.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Service fee: CAD 3.45 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately CAD 20 per person
  • Self-parking fee: CAD 7 per day
  • Pet fee: CAD 35 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: CAD 10.0 per night
  • Credit card charges are subject to a surcharge of 3 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.
Property Registration Number RYA-2023-24-03011340481118384-300

We should mention

  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This property has received its official star rating from Canada Select.

Property is also known as

Holiday Inn Sydney Waterfront
Holiday Inn Sydney Waterfront Hotel
Holiday Inn Waterfront Hotel Sydney
Holiday Inn Waterfront Sydney
Delta Hotel Sydney
Sydney Delta Hotel
Holiday Inn Sydney Waterfront Nova Scotia

Holiday Inn Sydney - Waterfront, an IHG Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 436 out of 1004 reviews" "
Rating 8 - Good. 323 out of 1004 reviews" "
Rating 6 - Okay. 140 out of 1004 reviews" "
Rating 4 - Poor. 64 out of 1004 reviews" "
Rating 2 - Terrible. 41 out of 1004 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Tara

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and quiet. The kids enjoyed the pool with the waterslide.
Stayed 1 night in Aug 2024

6/10 Okay

Verified traveller

Travelled with family
Disliked: Property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Water view hotel
Great view of the water, friendly staff, good breakfast and a great fitness center that over looks the water. There’s a nice pool with a water slide. We were there on a Saturday and there were a ton of kids enjoying the slide.
Stayed 1 night in Aug 2024

8/10 Good

Paul

Liked: Staff & service, amenities, property conditions & facilities
This holiday inn is starting to show its age and needs a renovation as we were on third floor elevator aea had some wallpaper done and you can clearly see old wallpaper under new wallpaper does not look good. Room bathroom needs reno and venting to keep moisture down. We decided to book an extra night and thats when front desk staff messed up our booking and had to come back from enjoying visit to louisburg fort to straighten things out. Went to room to find bathroom was not fully cleaned and no towels were stocked. Finally spoke to hotel manager who gave towels after showing pics of problems with room. Pool area has no lifeguard and very loud as kids are screaming while using water slide while multiple children sliding down slide 3 and 4 at a time. Hot tub stopped working after a while. On a positive note room had a great view of harbor and breakfast was pretty good every morning.
Stayed 2 nights in Aug 2024

8/10 Good

Erich

Stayed 1 night in Aug 2024

8/10 Good

Tyler

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property had a very nice view staff was very friendly
Stayed 1 night in Aug 2024

4/10 Poor

Sue

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not so Great
Hotel was dingy. Bar service was excellent but front desk not so good. A lot of people complaining.
Stayed 2 nights in Aug 2024

10/10 Excellent

Leonard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel
Stayed 1 night in Aug 2024

8/10 Good

Tania

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was lovely and our view was spectacular!
Stayed 1 night in Aug 2024

6/10 Okay

Pierre

Liked: Cleanliness, staff & service, room comfort
We liked the bay window and the view on the harbour. Very good location. The hotel needs some major repairs. Rooms, lobby and even the parking needs renovations.
Stayed 1 night in Aug 2024

10/10 Excellent

Jason

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location close to restaurants and pubs. Only bad thing is the bar in the hotel and pubs in the area all say they close at or after midnight but in fact close around 10p… if you’re looking for a bit of nightlife I’d stay somewhere else, but otherwise it was great!
Stayed 1 night in Aug 2024

10/10 Excellent

Norocel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Negative - parking is not free!
Stayed 1 night in Aug 2024

10/10 Excellent

Greg

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

William

Liked: Staff & service
I left something behind and they responded quickly to mail it to me. Staff were polite and professional. Air conditioning unit in room was older technology and noisy. Location of hotel was very convenient for me.
Stayed 1 night in Aug 2024

10/10 Excellent

Susan, Leross

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, quiet, good restaurant
Stayed 2 nights in Aug 2024

4/10 Poor

Genevieve

Business traveller, Travelled with partner
Disliked: Cleanliness, property conditions & facilities
This hotel needs a facelift and should review rules about smoking in front of the main entrance.
Stayed 1 night in Aug 2024

10/10 Excellent

sue

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The view was excellent and the staff also.
Stayed 7 nights in Aug 2024

8/10 Good

Curtis, Bedford

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, good staff, hotel & rooms arent fancy but are nice. The lounge is great but could use another TV or two to watch sports etc…
Stayed 1 night in Jul 2024

2/10 Terrible

susan

Stayed 3 nights in Aug 2024

6/10 Okay

Lisa

Liked: Staff & service, property conditions & facilities
Clean, staff were helpful
Stayed 1 night in Aug 2024

10/10 Excellent

Christa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

James

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
My initial introduction to this hotel was poor. I arrived around 9:10 PM on a Tuesday night to find that there was no parking. I could barely find a safe location to leave my vehicle so that I could go in the lobby and check in. To the hotel manager's credit, the hotel manager came outside and directed me to where I could park. He stayed out in the lot to help me squeeze into a parking spot near the dumpsters. The elevators at the hotel were a little slow, so I found myself using the stairs when I could. What really prevents me from writing a poor review however, was a server named Michael at the Crown Cafe and Bar within the hotel. This person made sure I was fed a fantastic meal (haddock with mashed potatoes), which was exactly what I needed. Whatever they're paying Michael, it's not enough. That one person turned my experience with this hotel from negative to positive.
Stayed 1 night in Jul 2024

10/10 Excellent

Melissa

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Great views. Nice updated rooms (6th floor). Luxurious feel. Comfortable beds. Only thing was there was no fan in the bathroom so everything steams up quickly but nice AC.
Stayed 1 night in Aug 2024

10/10 Excellent

shelley

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

6/10 Okay

Stacy

Travelled with family
Liked: Amenities
Great view and walking path
Stayed 2 nights in Aug 2024