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Mountain Heritage Hotel

4.5 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Mountain Heritage Hotel

Aerial view
Seasonal outdoor pool, open 8:00 AM to 6:00 PM, pool loungers
Mountain View Room | Terrace/patio
Mountain View Room | Premium bedding, pillow-top beds, desk, laptop workspace
Mountain View Villa with Balcony and Spa | Terrace/patio

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Bar
  • Pool
  • Room service
  • Spa
  • Gym

Explore the area

Map
Apex & Lovel Streets, Katoomba, NSW, 2780
  • Blue Mountains Cultural Centre
    10 min walk
  • Leura Mall
    2 min drive
  • Leura Cascades
    3 min drive

Room options

View all photos for Heritage Spa and Fireplace Room

Premium bedding, pillow-top beds, desk, laptop workspace

Heritage Spa and Fireplace Room

  • 34 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Heritage Suite

Heritage Suite | Premium bedding, pillow-top beds, desk, laptop workspace

Heritage Suite

  • 54 sq m
  • Sleeps 4
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Mountain View Room

Mountain View Room | Terrace/patio

Mountain View Room

  • 26 sq m
  • Mountain view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Heritage Room

Premium bedding, pillow-top beds, desk, laptop workspace

Heritage Room

  • 28 sq m
  • Sleeps 3
  • 1 Queen Bed

Similar properties

Exterior

Fairmont Resort & Spa Blue Mountains, MGallery by Sofitel

Pool
Hot tub
Spa
Parking included
4.1 out of 5, Very good, (1004)
The price is CHF 170
for 1 night
includes taxes & fees
5 Jan - 6 Jan
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About this property

Mountain Heritage Hotel

Edwardian Sydney hotel in Katoomba with a full-service spa
Along with a full-service spa, this smoke-free hotel has a restaurant and a fitness centre. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a snack bar/deli and a conference centre are on-site.
Mountain Heritage Hotel offers 41 air-conditioned accommodations with espresso makers and complimentary bottles of water. Pillowtop beds feature premium bedding. Fridges and coffee/tea makers are provided.

38-inch LCD televisions come with premium cable channels and first-run films. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include a hairdryer and an iron/ironing board. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre and a seasonal outdoor pool.

Children aged under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body treatments and manicures and pedicures.
Our customers tell us that they can't get enough of the helpful staff at Mountain Heritage Hotel. During your stay, you're just a quick walk from Blue Mountains Cultural Centre. Free WiFi in public areas, free self-parking and a full-service spa are available.
  • Free Wi-Fi in some public areas
  • Free self-parking, extended parking and Motorhome/coach/lorry parking
  • Enjoy local and international cuisine and garden views while dining at Jamison Views Restaurant
  • Cooked-to-order breakfast served daily for a fee
  • Take a swim in the seasonal outdoor pool
  • Indulge with body treatments, facials or manicures and pedicures at the spa
  • Services include a concierge, tour or ticket assistance and luggage storage
  • On-site recreation includes a gym
  • 10 minutes by foot from Blue Mountains Cultural Centre and a 2-minute drive from Leura Mall
Mountain Heritage Hotel offers its guests a full-service spa, a fitness centre, and a seasonal outdoor pool. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A business centre and 5 meeting rooms are available. Event space at this hotel measures 3854 square feet (358 square metres) and includes a conference centre. A library, a terrace, and an arcade/games room are also featured at the luxury Mountain Heritage Hotel. Free self parking is available.

This 4.5-star Sydney hotel is smoke free.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 7:00 AM to 10:30 AM.
Jamison Views Restaurant – Overlooking the garden, this restaurant specialises in local and international cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar. Reservations are required.
Room service (during limited hours) is available.

Languages

English, Filipino, French, German, Italian, Japanese, Korean

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free uncovered self parking on site
  • Free uncovered extended parking on site
  • Free RV/bus/lorry parking on site

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 10:30 AM for a fee: AUD 45 for adults and AUD 25 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Jamison Views Restaurant

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Books
  • Full-service spa
  • Games
  • Gym
  • Library
  • Playground
  • Seasonal outdoor pool
  • Table tennis

Family friendly

  • Arcade/game room
  • Children's games
  • In-room refrigerator
  • Laundry facilities
  • Playground
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 5 meeting rooms
  • Business centre
  • Conference centre (3,854 square foot of space)

Outdoors

  • Garden
  • In a national park
  • In the mountains
  • Pool loungers
  • Terrace

Full-service spa

  • Facials
  • Manicures/pedicures

Accessibility

  • No lift

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Hair dryer
  • Towels provided

Entertainment

  • 38-inch LCD TV with premium cable channels
  • First-run films

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 8:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The property charges 2 per cent for credit card payments
The front desk is open daily from 8:00 AM - 10:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation

Renovations and closures

The following facilities are closed on Sunday, Monday, Tuesday, Wednesday and Thursday:
  • Bar/lounge
  • Restaurant

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 100.0 per day.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 100 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: from approximately AUD 45 for adults and from AUD 25 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AUD 100.0 per day
  • Credit card charges are subject to a surcharge of 2 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
The front desk at this property is open daily from 8:00 AM - 10:00 PM.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 3:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.
Property Registration Number 2780

We should mention

  • The seasonal pool will open in November and close in March.
  • Pool access available from 8:00 AM to 6:00 PM
  • Registered guests are the only ones allowed to be in guestrooms.

National rating

This property has been awarded a star rating from the Australian star ratings agency, Star Ratings Australia.

Property is also known as

Mountain Heritage Hotel Retreat
Mountain Heritage Hotel Retreat Katoomba
Mountain Heritage Retreat
Mountain Heritage Retreat Katoomba
Mountain Heritage Hotel Katoomba
Mountain Heritage Katoomba
Mountain Heritage Hotel Spa Retreat
Hotel Mountain Heritage Blue Mountains Katoomba
Hotel Mountain Heritage Blue Mountains
Mountain Heritage Blue Mountains Katoomba
Mountain Heritage Blue Mountains
Mountain Heritage Hotel
Mountain Heritage Hotel Hotel
Mountain Heritage Hotel Katoomba
Mountain Heritage Hotel Hotel Katoomba
Hotel Mountain Heritage Blue Mountains

Mountain Heritage Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 486 out of 999 reviews" "
Rating 8 - Good. 345 out of 999 reviews" "
Rating 6 - Okay. 123 out of 999 reviews" "
Rating 4 - Poor. 34 out of 999 reviews" "
Rating 2 - Terrible. 11 out of 999 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Kate

Stayed 1 night in Sep 2024

8/10 Good

Peter

Liked: Staff & service
Nil
Stayed 3 nights in Sep 2024

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Relaxing hotel with excellent service and very comfortable rooms. Good dining (book your breakfast when you book your room for a better price). Sociable bar and convenient car park. Lots of stairs internally so ask for a room on reception level if you have dodgy knees!
Stayed 2 nights in Sep 2024

10/10 Excellent

bernard

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect stay in revitalised Katoomba
Stayed 2 nights in Sep 2024

8/10 Good

Sam

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Andre

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is such a beautiful hotel. Lots of things to do and fantastic food places around. Highly recommend.
Stayed 2 nights in Sep 2024

10/10 Excellent

Aya

Stayed 2 nights in Aug 2024

10/10 Excellent

karin

Stayed 2 nights in Aug 2024

10/10 Excellent

Penrose

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were clean and well equipped Check in was easy and very welcoming Breakfast was good
Stayed 1 night in Aug 2024

8/10 Good

Tegan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay with loads of character and a convenient location to restaurants and hikes.
Stayed 1 night in Aug 2024

6/10 Okay

Maureen

Liked: Cleanliness
Stayed 1 night in Aug 2024

10/10 Excellent

Kayleigh

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely property overviewing the blue mountains. Only stayed for one night on a short weekend away but were met late at night by friendly staff and welcomed to a warm room with great views.
Stayed 1 night in Aug 2024

4/10 Poor

Louise

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This propert is in need of a referb. It was dirty, check in was akin to a Faulty Towers episode, was not at all welcoming or worth the cost. Very disappointing
Stayed 1 night in Aug 2024

10/10 Excellent

tony

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Amazing hotel great staff Great dinning Piano player was superb
Stayed 1 night in Aug 2024

10/10 Excellent

Linda

Travelled with family and small children
Liked: Amenities
Everything
Stayed 1 night in Aug 2024

10/10 Excellent

Sophie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed for two nights and we loved it. We had an amazing view of the Blue Mountains from our room. We loved the historic building and that the room had been modernised without taking away from the heritage of the hotel. Would definitely stay again!
Stayed 2 nights in Jul 2024

10/10 Excellent

Tianna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to surrounding hot spots staff very professional view from hotel magnificent
Stayed 3 nights in Jul 2024

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
No so great
The room was not made up after our first-night stay. We had to request for new towels.
Stayed 2 nights in Jul 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

8/10 Good

Rina

Travelled with family
Liked: Amenities
Love the bedroom and downstairs lounge area
Stayed 1 night in Jul 2024

10/10 Excellent

Nandini

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely views! Cozy bar and fireplace. Christmas in July is a nice idea
Stayed 2 nights in Jul 2024

10/10 Excellent

Christopher Dior D.

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The perfect place to experience a true mountain resort holiday. Impeccable service from the staff, the cozy woodflame fireplaces were a cozy way to spend time with a book. The restaurant may have city prices but of amazing quality and breathtaking views when the weather is clear.
Stayed 2 nights in Jul 2024

10/10 Excellent

AMANDA

Atop the hilltop lovely view
Stayed 1 night in Jul 2024

10/10 Excellent

Victor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Attentive hotel reception. They even stayed back a little past their normal closing time and waited for me to check in.
Stayed 1 night in Jul 2024