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Hyatt Regency Sydney

5.0 star property

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Photo gallery for Hyatt Regency Sydney

4 bars/lounges, rooftop bar, lobby lounge, pub
4 bars/lounges, rooftop bar, lobby lounge, pub
Exterior
Suite, Balcony, Harbour View | Premium bedding, down duvets, minibar, in-room safe
Regency Terrace Suite | Premium bedding, down duvets, minibar, in-room safe

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Spa
  • Room service

Explore the area

Map
161 Sussex Street, Sydney, NSW, 2000
  • Star Casino
    ‪16 min walk‬
  • Circular Quay
    ‪3 min drive‬
  • Sydney Opera House
    ‪4 min drive‬
  • Sydney, NSW (SYD-Kingsford Smith Intl.)
    ‪28 min drive‬

Room options

View all photos for Room, 1 King Bed (Tower)

Room, 1 King Bed (Tower) | Premium bedding, down duvets, minibar, in-room safe

Room, 1 King Bed (Tower)

  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Balcony, Harbour View

Room, 1 King Bed, Balcony, Harbour View | Premium bedding, down duvets, minibar, in-room safe

Room, 1 King Bed, Balcony, Harbour View

  • Harbour view
  • 40 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed

Premium bedding, down duvets, minibar, in-room safe

Room, 1 King Bed

  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, Balcony, Harbour View

Suite, Balcony, Harbour View | Premium bedding, down duvets, minibar, in-room safe

Suite, Balcony, Harbour View

  • Harbour view
  • 50 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Studio Suite, Harbour View

Studio Suite, Harbour View | Premium bedding, down duvets, minibar, in-room safe

Studio Suite, Harbour View

  • Harbour view
  • 50 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, Harbour View

Executive Suite, Harbour View | Premium bedding, down duvets, minibar, in-room safe

Executive Suite, Harbour View

  • Harbour view
  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Single Beds

Room, 2 Single Beds | Premium bedding, down duvets, minibar, in-room safe

Room, 2 Single Beds

  • 30 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Room, 1 King Bed, Harbour View

Premium bedding, down duvets, minibar, in-room safe

Room, 1 King Bed, Harbour View

  • Harbour view
  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Single Beds, Harbour View

Premium bedding, down duvets, minibar, in-room safe

Room, 2 Single Beds, Harbour View

  • Harbour view
  • 30 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Room, 1 King Bed, Harbor View with Club Access

Premium bedding, down duvets, minibar, in-room safe

Room, 1 King Bed, Harbor View with Club Access

  • Harbour view
  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Harbour View (Tower)

Room, 1 King Bed, Harbour View (Tower) | Premium bedding, down duvets, minibar, in-room safe

Room, 1 King Bed, Harbour View (Tower)

  • Harbour view
  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed (High Floor)

Premium bedding, down duvets, minibar, in-room safe

Room, 1 King Bed (High Floor)

  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Harbour View (High Floor)

Premium bedding, down duvets, minibar, in-room safe

Room, 1 King Bed, Harbour View (High Floor)

  • Harbour view
  • 30 sq m
  • Sleeps 3
  • 1 King Bed

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About this property

Hyatt Regency Sydney

Waterfront hotel with bars/lounges and fitness centre
This smoke-free hotel features a restaurant, 4 bars/lounges and a fitness centre. WiFi in public areas is free. Additionally, massage/treatment rooms, a business centre and conference space are on-site.
Hyatt Regency Sydney offers 878 accommodations with minibars and a safe. Beds feature down duvets and premium bedding. This Sydney hotel provides complimentary wireless Internet access.

Bathrooms include bathrobes, slippers, complimentary toiletries and hairdryers. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves by indulging in the on-site spa services. There are massage/treatment rooms available. Services include deep-tissue massages, hot stone massages, Swedish massages and Thai massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and hydrotherapy.
Our customers tell us that they can't get enough of the helpful staff at Hyatt Regency Sydney. During your stay, you're just a quick walk from SEA LIFE Sydney Aquarium. Features include free WiFi in public areas, plus 4 bars and a restaurant.
  • Free WiFi
  • Enjoy a bite to eat at the restaurant
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym
  • Guests have great things to say about the helpful staff and the location
  • Steps from SEA LIFE Sydney Aquarium and 6 minutes on foot from Pitt Street Mall
There's a restaurant on site. You can unwind with a drink at one of the 4 bars/lounges. A business centre, 21 meeting rooms, and limo/town car service are available.

Public spaces have free WiFi. Event space at this hotel measures 39827 square feet (3700 square metres) and includes conference space. A fitness centre, spa services, and multilingual staff are also featured at the eco-certified Hyatt Regency Sydney. A complete renovation of Hyatt Regency Sydney was completed in March 2021.

This Sydney hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:00 AM to 10:00 AM and at the weekend from 6:00 AM to 10:30 AM.
Sailmaker – This restaurant serves breakfast, lunch and dinner.
Zephyr Bar – This rooftop bar specialises in local and international cuisine. Open selected days.
Lobby Lounge – This lobby lounge specialises in local and international cuisine and only serves light fare. Open daily.
Jackalberry – On-site bar. Open daily.
Dundee Arm – On-site pub. Happy hour is offered. Open daily.
Room service (during limited hours) is available.

Awards and affiliations

Eco-certified property
This property participates in EarthCheck – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • 24-hour offsite parking (AUD 80 per day); discounts available
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 6:00 AM to 10:30 AM on weekends; AUD 42 for adults and AUD 21 for children
  • 4 bars/lounges
  • A restaurant

Restaurants on site

  • Dundee Arm
  • Jackalberry
  • Lobby Lounge
  • Sailmaker
  • Zephyr Bar

Things to do

  • Gym

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 21 meeting rooms
  • 39,827 square feet of conference space
  • Business centre

Outdoors

  • On the waterfront

Spa

  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Swedish massages
  • Thai massages
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Food and drink

  • Electric kettle
  • Limited room service
  • Minibar
  • Refrigerator
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: AUD 100
Express check-out available

Special check-in instructions

The property charges 1.97 per cent for credit card payments
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 1 per accommodation, per stay
  • Cash Breakage deposit: AUD 300 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately AUD 42 for adults and from AUD 21 for children
  • Nearby parking fee: AUD 80 per day(33 ft away; open 24 hours)
  • Late check-out fee: AUD 100 (subject to availability)
  • Credit card charges are subject to a surcharge of 1.97 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • One child aged 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Four Points Sheraton Darling Harbour Sydney
Four Points Sheraton Hotel Sydney Darling Harbour
Four Points Sheraton Sydney Darling Harbour
Four Points Sydney Darling Harbour
Sheraton Four Points Sydney Darling Harbour
Sheraton Sydney Darling Harbour
Four Points Sheraton Sydney Darling Harbour Hotel
Four Points By Sheraton Darling Harbour Hotel Sydney
4 Points By Sheraton Darling Harbour
Four Points Darling Harbour
Four Points Sydney
Sydney Four Points
Sheraton Sydney
Hyatt Regency Sydney Hotel
Four Points by Sheraton Sydney Darling Harbour
Hyatt Regency Sydney Hotel
Hyatt Regency Sydney Sydney
Hyatt Regency Sydney Hotel Sydney

Hyatt Regency Sydney Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 1034 out of 1696 reviews
Rating 8 - Good. 405 out of 1696 reviews
Rating 6 - Okay. 149 out of 1696 reviews
Rating 4 - Poor. 58 out of 1696 reviews
Rating 2 - Terrible. 50 out of 1696 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

4/10 Poor

Ben

Travelled with family and small children, Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I had stayed here once before and found it to be ok. This was a horrible experience. Our bed had stains on the doonah, the room also smelt. On our 2nd night my 7 year old went to ask about a blanket as he was cold, it took 5 hours to get a blanket, arrived at 11.45pm! In the end I phoned room service and they assisted.
Stayed 5 nights in Dec 2024

10/10 Excellent

Nikki

Stayed 2 nights in Jan 2025

10/10 Excellent

jaswinder

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

8/10 Good

Rachel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place, really nice to have a balcony room looking over Darling Harbour. Breakfast wasn’t great but not bad. Loved the roof bar, such a nice area to watch the sun set.
Stayed 1 night in Jan 2025

8/10 Good

Ferhad

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great.
Stayed 8 nights in Dec 2024

8/10 Good

KERRY, laguna niguel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Paid for higher..floor for veiw of river..we were told 50 dollars more..i paid that for higher room...300 bucks
Stayed 10 nights in Dec 2024

10/10 Excellent

Hang Yu

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel and the location is superb! The hotel staff is very friendly and helpful.
Stayed 3 nights in Dec 2024

10/10 Excellent

Cyril

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel very friendly and have a great breakfas
Stayed 4 nights in Dec 2024

8/10 Good

Warren

Stayed 4 nights in Dec 2024

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

6/10 Okay

H

Travelled with family
Liked: Cleanliness
Property is definitely NOT a 5 star rated hotel for sure, harbour view only visible if you are at or above level 6. No pool and gym is below par. Staff is active but could do better . Rooms not spacious. Overall average experience.
Stayed 1 night in Jan 2025

8/10 Good

Vasko

Travelled with family
Liked: Property conditions & facilities
We stay here often . Property is excellent . Staff this time seemed to have be a little rude .
Stayed 2 nights in Jan 2025

10/10 Excellent

paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect
Although our bags were delivered to the wrong room 😀 we couldn’t fault this hotel
Stayed 1 night in Dec 2024

10/10 Excellent

Janis

Stayed 6 nights in Dec 2024

10/10 Excellent

Ramesh

Liked: Cleanliness, staff & service
Stayed 2 nights in Dec 2024

8/10 Good

Jan

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lockten in Darling Harbour with a great view. Sydney Aquarium 100 Meters. Queen Victoria Building Shopping Mall 5 Minuten walk. Lots of restaurant in close appx.
Stayed 8 nights in Dec 2024

2/10 Terrible

Kevin

Stayed 1 night in Dec 2024

10/10 Excellent

Caroline

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
This is absolutely not a 5star hotel. The connection room wasn’t isolated enough so we could hear the neighbours talking loudly around 3am! The charged us for a sparking water from the mini bar, which we didn’t take. The cleaners didn’t leave any other tea except the black one. The area too crowded and it was impossible to find someone to order a coffee. The worse experience ever! Thanks, Caroline
Stayed 1 night in Dec 2024

8/10 Good

Keith

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Centralised. We will be back when visiting Sydney agsin.
Stayed 4 nights in Dec 2024

10/10 Excellent

Helen

Stayed 3 nights in Dec 2024

6/10 Okay

kenneth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Central
Stayed 2 nights in Dec 2024

10/10 Excellent

Yu Ho Alex

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel room is decent, big enough. Breakfast with full of choices.
Stayed 4 nights in Dec 2024

10/10 Excellent

Aida

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
5 thumbs up
Stayed 7 nights in Dec 2024

8/10 Good

Christina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
GOOD.
Stayed 3 nights in Nov 2024

4/10 Poor

Sarah

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
Beautiful property. Our stay started out really well and the staff were very accommodating. On our last day however our room was not serviced. We were out of our room for 7.5hrs and had made sure the occupied sign was in the room. We returned at 7:30pm to find our room was not serviced. I called reception and was spoken to in a very abrupt manner. Asked if the sign to not enter was on the door. I replied no. I was told the cleaning staff went home at 6pm. I asked what we were supposed to do and they just kept repeating that there were no cleaning staff. Eventually they offered to bring up towels. We had no amenities left and no toilet paper. I had to call again to directly request these. I was made to feel as though i was putting them out. My usual experience in a 5 star hotel if their staff have not cleaned the room would be to be offered a drink while the situation was remedied. When you pay for 5 star accommodation you at least expect toilet paper to be replaced without being made to feel you are creating an imposition on the hotel that advertises daily servicing. On check out i informed staff and was told a manager would be informed. That was 14 hours ago and I have heard nothing. A very miserable ending to what would otherwise have been an amazing stay. I think the Hyatt needs to ensure that their supposed 5 star standards are being maintained...
Stayed 4 nights in Dec 2024