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Mantra Castle Hill Sydney

4.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Mantra Castle Hill Sydney

Exterior
Shower, free toiletries, hair dryer, towels
Three Bedroom Apartment, Three King Beds | Bathroom | Shower, free toiletries, hair dryer, towels
Exterior
Shower, free toiletries, hair dryer, towels

Reviews

8.0 out of 10

Very good

Popular amenities

  • Parking included
  • Housekeeping
  • Kitchen
  • Air conditioning
  • Gym
  • Laundry

Explore the area

Map
8 Gladstone Road, Castle Hill, NSW, 2154
  • Norwest Business Park
    7 min walk
  • Hillsong Church
    4 min drive
  • Bella Vista Farm
    5 min drive
  • Sydney, NSW (SYD-Kingsford Smith Intl.)
    53 min drive

Room options

View all photos for Studio Apartment, 1 King Bed

Desk, iron/ironing board, cots/infant beds, free WiFi

Studio Apartment, 1 King Bed

  • 21 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Apartment, 1 Queen Bed

Desk, iron/ironing board, cots/infant beds, free WiFi

Studio Apartment, 1 Queen Bed

  • 21 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for One Bedroom Apartment, 1 Queen Bed

Desk, iron/ironing board, cots/infant beds, free WiFi

One Bedroom Apartment, 1 Queen Bed

  • 35 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for One Bedroom Apartment, 1 King Bed

Desk, iron/ironing board, cots/infant beds, free WiFi

One Bedroom Apartment, 1 King Bed

  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Two Bedroom Apartment, Two King Beds

Two Bedroom Apartment, Two King Beds | Desk, iron/ironing board, cots/infant beds, free WiFi

Two Bedroom Apartment, Two King Beds

  • 45 sq m
  • Sleeps 4
  • 2 King Beds

View all photos for Three Bedroom Apartment, Three King Beds

Three Bedroom Apartment, Three King Beds | Desk, iron/ironing board, cots/infant beds, free WiFi

Three Bedroom Apartment, Three King Beds

  • 54 sq m
  • Sleeps 6
  • 3 King Beds

View all photos for One-Bedroom Queen Room

Desk, iron/ironing board, cots/infant beds, free WiFi

One-Bedroom Queen Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for King Apartment

Desk, iron/ironing board, cots/infant beds, free WiFi

King Apartment

  • Sleeps 2
  • 1 King Bed

View all photos for 3 Bedroom with 3 King Beds

Desk, iron/ironing board, cots/infant beds, free WiFi

3 Bedroom with 3 King Beds

  • Sleeps 6
  • 3 King Beds

View all photos for Queen Apartment

Desk, iron/ironing board, cots/infant beds, free WiFi

Queen Apartment

  • Sleeps 2
  • 1 Queen Bed

View all photos for One-Bedroom King Room

Desk, iron/ironing board, cots/infant beds, free WiFi

One-Bedroom King Room

  • Sleeps 2
  • 1 King Bed

View all photos for 2 Bedroom with 2 King Beds

Desk, iron/ironing board, cots/infant beds, free WiFi

2 Bedroom with 2 King Beds

  • Sleeps 4
  • 2 King Beds

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About this property

Mantra Castle Hill Sydney

Luxury Sydney hotel in Castle Hill with free parking
Along with a 24-hour fitness centre, this smoke-free hotel has a business centre and conference space. Free WiFi in public areas and free self parking are also provided. Additionally, laundry facilities, a garden and barbecues are on-site. Housekeeping is available on request.
Mantra Castle Hill Sydney offers 82 air-conditioned accommodations with iPod docking stations and coffee/tea makers. Rooms open to balconies or patios. Cable televisions are provided. Accommodation at this 4.5-star hotel has kitchens with full-sized fridge/freezers, stovetops, microwaves and kitchenware and utensils. Bathrooms include a shower, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Mantra Castle Hill Sydney. During your stay, you're just a quick walk from Norwest Business Park. Features include free WiFi in public areas and free self-parking, plus a 24-hour gym.
  • Free WiFi
  • Free self-parking
  • Continental breakfast served daily for a fee
  • Amenities include a business centre, conference space and laundry facilities
  • On-site recreation includes a 24-hour gym
  • Just a 4-minute drive from Hillsong Church and a few minutes from Castle Hill Country Club
Public spaces have free WiFi. You'll find a business centre on site. A 24-hour fitness centre, a terrace, and barbecue grills are also featured at the luxury Mantra Castle Hill Sydney. Free self parking is available.

This 4.5-star Sydney hotel is smoke free.

For a fee, guests can enjoy a continental breakfast daily from 7:00 AM to 10:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free secured self parking on site

Food and drink

  • Daily continental breakfast available 7:00 AM to 10:00 AM for a fee: AUD 15 per person

Family friendly

  • Cot (surcharge)
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)

Business services

  • Business centre
  • Conference space

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Terrace

Accessibility

  • Lift
  • Thin carpet in room

More

  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Cot (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • IPod dock
  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Full-sized refrigerator/freezer
  • Hob
  • Kitchen
  • Microwave
  • Toaster
  • Toaster oven

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • LED lighting
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 8:00 PM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Contactless check-out

Special check-in instructions

The property charges 1.4 per cent for credit card payments
The front desk is open daily from 8:00 AM - 8:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 40.0 per night.
  • Cots (infant beds) are available for AUD 10.0 per day.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately AUD 15 per person
  • Crib (infant bed) fee: AUD 10.0 per day
  • Rollaway bed fee: AUD 40.0 per night
  • Credit card charges are subject to a surcharge of 1.4 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include window guards
This property is professionally cleaned
The front desk at this property is open daily from 8:00 AM - 8:00 PM.
Guests arriving after 10:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Mantra Castle Hill Sydney Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 245 out of 722 reviews" "
Rating 8 - Good. 288 out of 722 reviews" "
Rating 6 - Okay. 113 out of 722 reviews" "
Rating 4 - Poor. 44 out of 722 reviews" "
Rating 2 - Terrible. 32 out of 722 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

6/10 Okay

Chris

Travelled with family
Disliked: Property conditions & facilities
Air con wouldn't work. Refrigerator defrosted and water over floor.
Stayed 2 nights in Aug 2024

10/10 Excellent

Jacqueline

Liked: Cleanliness, staff & service, property conditions & facilities
Awesome experience
Stayed 2 nights in Aug 2024

6/10 Okay

Noel

The price was very reasonable for the area. The location is noisy with traffic, garbage pickup in early hours. The room was looking tired, needs a paint job. The mattress needs replacing. Not sure why you need to take a credit card reading for incidentals... there weren't any.
Stayed 3 nights in Aug 2024

10/10 Excellent

Felicity

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean rooms and friendly service
Stayed 1 night in Aug 2024

2/10 Terrible

Angela

Travelled with group
Disliked: Property conditions & facilities
The bed was very low and the mattress was thin and base was wooden. I couldn’t stay because I have a disability and could not get on and off the bed without pain. I’m still waiting on 2 nights refund 3 days later
Stayed 2 nights in Aug 2024

2/10 Terrible

Craig

Disliked: Cleanliness, staff & service, property conditions & facilities
Very dirty and it mai rained. Room had no TV on the wall, cushion on bed was heavily stained, carpet in hallway was all water damaged and stained. They also checked me into a room that already had people staying in there
Stayed 1 night in Jul 2024

2/10 Terrible

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrible
This is a shocking example of a Mantra hotel. Dirty, smelly and shocking service.
Stayed 1 night in Jul 2024

6/10 Okay

F

Travelled with partner
Liked: Cleanliness, staff & service
I stayed overnight in a studio room with a kingsize bed. Plenty of room for a couple and was reasonably priced compared to other venues in the area. The room was clean, had a comfortable bed and was in a handy locality, although situated at the rear of a light industrial area. Having a kitchenette suited me but here is where more attention should be paid to detail. The bar type fridge freezer was so frosted up you could barely get an ice block(on a stick) in it. There were no sharp knives to cut up anything, nor a board on which to do so. There was only one cereal bowl and no other extra plates or bowls in which to heat anything. The window curtains were droopy at the ends from not being secured properly, but at least you could open the windows to let some fresh air in. The basin plug in the bathroom stayed stuck down when the basin was filled. I was lucky once, and was able to dislodge it, but the second time I had to leave it that way. Personally, I don't like this body wash stuff, and there was no alternative soap provided, so these days I try to remember to carry my own. Otherwise I was happy with the venue but, unfortunately in lower priced facilities it seems that attention to room detail also diminishes. I would stay there again however I think the first thing I do would do after arrival would be to check out the facilities.
Stayed 1 night in Jul 2024

6/10 Okay

Sung min

Business traveller
Good
Stayed 5 nights in Jul 2024

10/10 Excellent

Anne

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and comfortable. Good hot water in shower.
Stayed 1 night in Jul 2024

2/10 Terrible

Marisa

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
This property advertising is misleading, the photo you see on the webpage is not of that property, the entrance to the hotel if you can call it that is on the back of a factories complex. The room we were allocated have the curtains following into one side and due to that you couldn't open. The carpet in the room very dirty grease looking as well as the runner on top of the bed and cushion they put on it as decoration that I put it on the floor on the first day and still there on check out after my 3-night stay. $200 a night totally Over prize for what it's shame on you Matra definitely no coming there again!!!!
Stayed 3 nights in Jul 2024

2/10 Terrible

Marie

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Do not book in advance they will not provide refund or even partial refund. Manager did not respond to emails or phone calls. Room was dirty and very outdated. Curtains didn't close properly. No balcony and a view of an industrial estate. The room does not look like the one showed on the website.
Stayed 24 nights in Jun 2024

6/10 Okay

Anita

Business traveller
Liked: Staff & service, amenities
Disliked: Cleanliness
Overall the unit offers a little kitchenette with a dishwasher, washing machine and dryer, a little living and dining room area and a small balcony which is very convenient. Unfortunately the cleanliness was not good with the toilet still having urine marks of the previous guest under the seat, also the carpets in the hallway had lots of water stains, there were garbage lying around including used earplugs. It was a cold night and I requested a blanket. They do not have blankets and offered an additional Duna which the friendly duty officer brought up to the room. When I placed the Duna in between the two sheets, I saw what the Duna already on the bed looked like and it was appalling. This facility also does not have a restaurant or any shops withing walking distance, therefore if you travel without a car, you have to make use of Uber Eats/Shop. If not for the issues with housekeeping and lack of shops close by, I would have probably rated this unit a bit higher.
Stayed 1 night in Jul 2024

10/10 Excellent

gavin

Liked: Cleanliness, staff & service
Great for business but not really for pleasure
Stayed 1 night in Jun 2024

8/10 Good

Ruth

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Overall it was good just found the staff member i spoke to not so helpful asked for extra blanket he said hed bring it up but he never did
Stayed 2 nights in Jun 2024

8/10 Good

Joachim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

6/10 Okay

N

Travelled with family, Business traveller
Liked: Staff & service
Couch and carpet are really old and had stains.
Stayed 1 night in Jun 2024

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Location
Stayed 2 nights in Jun 2024

8/10 Good

Lizzie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel is in a strange place at the back of industrial type businesses - by close to shops and transport
Stayed 1 night in May 2024

2/10 Terrible

Jon

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
If I could give one star I would. Was the shadiest place I’ve stayed in for a long time! Stains on carpet, in an industrial complex that was completely dark, and it stunk.

10/10 Excellent

Joshua

Stayed 1 night in May 2024

10/10 Excellent

Ella

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Feb 2024

4/10 Poor

Tania

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
This hotel was not worth the money, not clean, bins not emptied and no soap or body wash in the shower. Needs a good clean up!
Stayed 1 night in May 2024

8/10 Good

Martin

Stayed 1 night in May 2024

8/10 Good

Glenn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024