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Metro Hotel Marlow Sydney Central

4.0 star property

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Photo gallery for Metro Hotel Marlow Sydney Central

Exterior
Reception
Point of interest
Front of property – evening/night
Terrace/patio

Reviews

7.8 out of 10
Good

Popular amenities

  • Room service
  • 24/7 front desk
  • Housekeeping

Explore the area

Map
431-439 Pitt Street, Haymarket, NSW, 2000
  • Capitol Theatre
    ‪1 min walk‬
  • International Convention Centre Sydney
    ‪12 min walk‬
  • Sydney Opera House
    ‪5 min drive‬
  • Sydney, NSW (SYD-Kingsford Smith Intl.)
    ‪9 min drive‬

Room options

View all photos for Junior Suite

Junior Suite | In-room safe, desk, laptop workspace, iron/ironing board

Junior Suite

  • 30 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Superior Twin Room with 2 Single Beds

In-room safe, desk, laptop workspace, iron/ironing board

Superior Twin Room with 2 Single Beds

  • 23 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Double Room

In-room safe, desk, laptop workspace, iron/ironing board

Deluxe Double Room

  • 23 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Triple Room, 3 Single Beds

In-room safe, desk, laptop workspace, iron/ironing board

Deluxe Triple Room, 3 Single Beds

  • 23 sq m
  • Sleeps 3
  • 3 Single Beds

View all photos for Deluxe Twin Room with 2 Single Beds

In-room safe, desk, laptop workspace, iron/ironing board

Deluxe Twin Room with 2 Single Beds

  • 23 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Queen Room

In-room safe, desk, laptop workspace, iron/ironing board

Superior Queen Room

  • 23 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for NEW YEARS EVE - Superior Twin Room with 2 Single Beds

In-room safe, desk, laptop workspace, iron/ironing board

NEW YEARS EVE - Superior Twin Room with 2 Single Beds

  • 23 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for NEW YEARS EVE - Superior Double Room

In-room safe, desk, laptop workspace, iron/ironing board

NEW YEARS EVE - Superior Double Room

  • 23 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Double Double Room

Superior Double Double Room | In-room safe, desk, laptop workspace, iron/ironing board

Superior Double Double Room

  • 23 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for NEW YEARS EVE- Deluxe Twin Room with 2 Single Beds

In-room safe, desk, laptop workspace, iron/ironing board

NEW YEARS EVE- Deluxe Twin Room with 2 Single Beds

  • 23 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for NEW YEARS EVE- Deluxe Double Room

In-room safe, desk, laptop workspace, iron/ironing board

NEW YEARS EVE- Deluxe Double Room

  • 23 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Triple Room

In-room safe, desk, laptop workspace, iron/ironing board

Superior Triple Room

  • 23 sq m
  • Sleeps 3
  • 3 Single Beds

View all photos for Deluxe Triple Room

In-room safe, desk, laptop workspace, iron/ironing board

Deluxe Triple Room

  • 23 sq m
  • Sleeps 3
  • 3 Single Beds

View all photos for Superior Triple Room

In-room safe, desk, laptop workspace, iron/ironing board

Superior Triple Room

  • Sleeps 3
  • 3 Single Beds

View all photos for Superior Two Double Room

In-room safe, desk, laptop workspace, iron/ironing board

Superior Two Double Room

  • Sleeps 3
  • 2 Double Beds

View all photos for Deluxe Triple Room

In-room safe, desk, laptop workspace, iron/ironing board

Deluxe Triple Room

  • Sleeps 3
  • 3 Single Beds

View all photos for Superior Room

In-room safe, desk, laptop workspace, iron/ironing board

Superior Room

  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

View all photos for Deluxe Twin Room

In-room safe, desk, laptop workspace, iron/ironing board

Deluxe Twin Room

  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Queen Room

In-room safe, desk, laptop workspace, iron/ironing board

Superior Queen Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Double Room

In-room safe, desk, laptop workspace, iron/ironing board

Deluxe Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Junior Suite

In-room safe, desk, laptop workspace, iron/ironing board

Superior Junior Suite

  • Sleeps 3
  • 1 Single Sofa Bed and 1 King Bed

View all photos for Superior Twin Room

In-room safe, desk, laptop workspace, iron/ironing board

Superior Twin Room

  • Sleeps 2
  • 2 Single Beds

Similar properties

View from property

APX World Square

  • Pool
  • Kitchen
  • Washer
  • Dryer
4.0 out of 5, Very good, (2589)
The price is CHF 102
for 1 room
includes taxes & fees
4 Jun - 5 Jun
APX World Square

About this property

Metro Hotel Marlow Sydney Central

Hotel with an outdoor pool, steps from Capitol Theatre
This hotel features an outdoor pool, a restaurant and conference space. WiFi in public areas is free. Additionally, concierge services, dry cleaning and laundry facilities are on-site.
Metro Hotel Marlow Sydney Central offers 220 accommodations with a safe and an iron/ironing board. Guests can surf the web using complimentary wireless Internet access.

Bathrooms include a combined bath/shower unit and complimentary toiletries. Business-friendly amenities include desks, desk chairs and telephones. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Metro Hotel Marlow Sydney Central's great location gets high marks from our customers. During your stay, you're just a quick walk from Capitol Theatre. Enjoy features like free WiFi in public areas, plus an outdoor pool and a restaurant.
  • Free WiFi
  • Enjoy a bite to eat at the buffet restaurant
  • Buffet breakfast served daily for a fee
  • Wired Internet in some public areas for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Guests have great things to say about the location and the value of their stay
  • Steps from Capitol Theatre and 4 minutes on foot from Paddy's Market
There's a restaurant on site. Public spaces have free WiFi. Event space at this hotel measures 1588 square feet (171 square metres) and includes conference space. An outdoor pool, a terrace, and multilingual staff are also featured at the business-friendly Metro Hotel Marlow Sydney Central.

Smoking is allowed in designated areas at this 4-star Sydney hotel.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 9:30 AM.
Marlow Dining Room – This buffet restaurant only serves breakfast.
Room service (during limited hours) is available.

Languages

Chinese (Mandarin), English, Filipino, French, Greek, Hindi, Indonesian, Italian, Japanese, Khmer, Portuguese, Spanish, Thai, Turkish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi; wired internet (AUD 5 per hour)

Parking and transport

  • Offsite parking available (AUD 40 per night); discounts available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 9:30 AM for a fee: AUD 25 for adults and AUD 12.50 for children
  • A restaurant

Restaurants on site

  • Marlow Dining Room

Things to do

  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 1,588 square feet of conference space
  • 6 meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (168 centimetre wide door)
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 12 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Electric kettle
  • Limited room service
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 12:00 AM
Late check-in subject to availability

Check-out

Check-out before 11:00 AM
Contactless check-out
A late check-out fee will be charged

Special check-in instructions

The property charges 2.5 per cent for credit card payments
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 100 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately AUD 25 for adults and from AUD 12.5 for children
  • Fee for wired Internet in public areas: AUD 5.00 per hour (rates may vary)
  • Airport shuttle fee per child: AUD 10.00 (one way), (up to 12 years old)
  • Nearby parking fee: AUD 40 per night (492 ft away)
  • A late check-out fee will be charged
  • Credit card charges are subject to a surcharge of 2.5 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This property has been awarded a star rating from the Australian star ratings agency, Star Ratings Australia.

Property is also known as

Hotel Metro Sydney Central
Hotel Sydney Central
Metro Hotel Sydney Central
Metro Sydney Central
Metro Sydney Central Hotel
Sydney Central Hotel
Sydney Central Metro Hotel
Metro Hotel Marlow Sydney Central
Metro Hotel Marlow Central
Metro Marlow Sydney Central
Metro Marlow Central

Metro Hotel Marlow Sydney Central Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 339 out of 1020 reviews
Rating 8 - Good. 351 out of 1020 reviews
Rating 6 - Okay. 207 out of 1020 reviews
Rating 4 - Poor. 85 out of 1020 reviews
Rating 2 - Terrible. 38 out of 1020 reviews

7.8/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

6/10 Okay

Alice

Liked: Staff & service
Stayed 1 night in Feb 2025

8/10 Good

Heather

Liked: Staff & service
Usually I get a great room. Last night a bit ordinary with visible black mould in the bathroom tiles
Stayed 1 night in Feb 2025

10/10 Excellent

Carla

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location and friendly staff

Great staff help from Alyssa, lovely hotel room, great rate and easy access to places.
Stayed 1 night in Feb 2025

10/10 Excellent

KAYE

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Overnight stay

A short stroll from Capitol light rail Very comfortable and food options across the road
Stayed 1 night in Jan 2025

6/10 Okay

Jayne

Well located hotel, the rooms are somewhat dated and small, the bathrooms are poorly designed im 5’5 the shower was at my chest height, my friend 5’11 had to bend and sit in he bath to wash hair. There was no plug for the bath. The sink has a glass shelf which is inconvenient when cleaning teeth! You can’t fit the kettle under the sink tap. The hotel was noisy very poor insulation between rooms, and traffic noise was an issue throughout the night. The beds and pillows had no protectors on ! On the positive side we had two double beds in the room, the rooms were serviced daily, although the sheets weren’t changed only doubled up .. which I thought was odd There’s a Coles within an easy walk and plenty of places to eat nearby. Easy walk to museums, Anzac monument, the Rocks, Darling bay etc
Stayed 4 nights in Feb 2025

10/10 Excellent

norman

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Tyson

Liked: Cleanliness, staff & service, property conditions & facilities
Really enjoyed my room and the service by staff.
Stayed 2 nights in Feb 2025

10/10 Excellent

Michelle Leanne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location right in the CBD of Sydney. Excellent location for public transportation, food and restaurant options, shopping and entertainment. We loved it. Lovely clean room, serviced daily. Friendly staff. Nice pool and pool area for those hot days. We will be back again one day!!
Stayed 7 nights in Jan 2025

4/10 Poor

Michael Daniel, HAMILTON

Liked: Cleanliness
Disliked: Staff & service
I stayed in Room 1111 and there is ZERO internet wifi signal in the room. If you need wifi access you need to sit outside the room...next to the occupants of the room next door 1110 who also have zero Internet access. Don't bother telling the staff, they are completely disinterested in the issue. I asked for compensation as I paid for Internet access and was advised that Reception would speak to the manager and that's the last I heard of it. Reception exists to check in and check out which is a seamless process and anything beyond that......???
Stayed 2 nights in Feb 2025

8/10 Good

Geoffrey

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff, average bedroom, good breakfast.
Stayed 2 nights in Feb 2025

10/10 Excellent

Narelle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

8/10 Good

Helen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 2 nights in Jan 2025

6/10 Okay

Dianne

Disliked: Cleanliness, staff & service, property conditions & facilities
This location in Sydney offers fantastic accessibility for exploring the city, but my experience was a bit mixed. I found myself needing to request a room change due to an uncomfortable bed that had a noticeable bend in it. The decor felt quite dated, and some rooms had views that were unfortunately just of a cement wall. While the staff didn’t exude warmth, I did encounter quite a bit of noise from fellow guests, which added to the overall distraction. It's a spot with potential, but definitely needs some improvements.
Stayed 4 nights in Jan 2025

10/10 Excellent

James

Travelled with partner, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
This was a perfect hotel for our needs and short stay in Sydney. We loved the roof top swimming pool.
Stayed 4 nights in Jan 2025

2/10 Terrible

Lauren

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were rude on check in, had an issue with checking in as I booked in wotif. Staff weren’t happy to help us and kept arguing with us. Shower head was too low for my 6ft partner, the sink in the bathroom was too low and small for either of us. The lifts next to our room were very noisy and not safe.
Stayed 2 nights in Jan 2025

8/10 Good

Louise, Cook

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

10/10 Excellent

Tricia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

10/10 Excellent

Gene

Stayed here twice now. Perfect spot to get around.
Stayed 2 nights in Jan 2025

8/10 Good

Kerry

Stayed 1 night in Jan 2025

6/10 Okay

Verified traveller

Liked: Room comfort

Disgusting.

3 female friends travelled to Syd to see Jesus Christ Superstar at The Capitol. 3single beds in superior suite. I have stayed at Metro Marlow prob more then a doz times and recomend it very often to others. The proximity to everthing is wonderful, even better now light rail stop a 1 minute walk away. Aghast on waking to find one of my guest with head in hands and sitting on a chair very distressed. She had thrown the doona/sheets back to check she hadnt left anything behind. I have no words.....the doona was so badly stained and in several places which suggests it had repeatedly been ignored. Never again would we stay there...absolutely sickening. My guest reported it to "someone" when we collected our luggage after having breakfast. ( no, we certainly did not eat at the establishment) As i havnt recieved an email acknowledging the situ in any way im not confident its been reported let alone addressed.
Stayed 1 night in Jan 2025

8/10 Good

Grant

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was great value as the location was excellent and size of room was reasonable. The rooms were a bit old and tired but had everything we needed. Would definitely stay again.
Stayed 1 night in Jan 2025

6/10 Okay

Keith

Liked: Staff & service
The shower was over the bath which was very dangerous for me to get in and out of. The toilet was stuck in the corner making it difficult to use.
Stayed 4 nights in Jan 2025

8/10 Good

Nora

Travelled with family
Liked: Staff & service, amenities
I like to stay in Haymarket area, so this hotel was perfect choice for us . Friendly staff and we liked the pool on the rooftop.
Stayed 2 nights in Jan 2025

8/10 Good

Fiona

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wish Netfix was available at night
Stayed 1 night in Jan 2025