PARKROYAL Parramatta

4.5 star property

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Photo gallery for PARKROYAL Parramatta

Lobby
Terrace/patio
Superior Room, 1 Bedroom | Premium bedding, in-room safe, desk, laptop workspace
Front of property – evening/night
Premium bedding, in-room safe, desk, laptop workspace

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Bar
  • Gym

Explore the area

Map
30 Phillip Street, Parramatta, NSW, 2150
  • CommBank Stadium
    ‪11 min walk‬
  • Rosehill Gardens Racecourse
    ‪5 min drive‬
  • Westmead Hospital
    ‪5 min drive‬
  • Sydney, NSW (SYD-Kingsford Smith Intl.)
    ‪37 min drive‬

Room options

Premier King Corner Room

  • 37 sq m
  • Sleeps 3
  • 1 King Bed

Premier King

  • 30 sq m
  • Sleeps 3
  • 1 King Bed

Superior Twin Room, 2 Queen Beds

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

Superior King Room

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

Deluxe King (High Floor)

  • 28 sq m
  • Sleeps 3
  • 1 King Bed

Superior Room, 1 Bedroom

  • 37 sq m
  • Sleeps 3
  • 1 King Bed

Parkroyal Suite

  • 116 sq m
  • Sleeps 3
  • 1 King Bed

Parkroyal Club King

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

Premier Twin Room, 2 Double Beds

  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

Deluxe Room

  • Sleeps 3
  • 1 King Bed

Premier King Corner Room

  • Sleeps 3
  • 1 King Bed

Parkroyal Suite

  • Sleeps 3
  • 1 King Bed

Premier King Room

  • Sleeps 3
  • 1 King Bed

Deluxe King Corner

  • Sleeps 3
  • 1 King Bed

Premier Two Double

  • Sleeps 3
  • 2 Double Beds

Superior Two Queen

  • Sleeps 3
  • 2 Queen Beds

Club Room

  • Sleeps 2
  • 1 King Bed

Superior King Room

  • Sleeps 3
  • 1 King Bed

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About this property

PARKROYAL Parramatta

Luxury hotel with 2 restaurants and fitness centre
Along with 2 restaurants, this smoke-free hotel has an outdoor pool and a fitness centre. WiFi in public areas is free. Other amenities include a bar/lounge, a 24-hour business centre and self parking.
PARKROYAL Parramatta offers 286 accommodations with laptop-compatible safes and coffee/tea makers. Beds feature premium bedding. Premium cable televisions are provided. Bathrooms include a shower, bathrobes, slippers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and telephones. Additionally, rooms include a hairdryer and an iron/ironing board. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at PARKROYAL Parramatta. During your stay, you're just a quick walk from Parramatta Park. You'll find features such as free WiFi in public areas, plus 2 restaurants and an outdoor pool.
  • Free Wi-Fi (speed: 25+ Mbps)
  • Enjoy a bite to eat at one of the 2 restaurants
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym
  • Guests have great things to say about the location and the clean guestrooms
  • Within a 15-minute walk of Parramatta Park and CommBank Stadium
PARKROYAL Parramatta offers its guests an outdoor pool and a fitness centre. There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A 24-hour business centre and meeting rooms are available. A terrace, a vending machine, and multilingual staff are also featured at the luxury PARKROYAL Parramatta. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4.5-star Sydney hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:00 AM to 9:30 AM and at the weekend from 6:30 AM to 10:00 AM.
Table 30 – This restaurant serves breakfast, lunch and dinner.
24-hour room service is available.

Awards and affiliations

Eco-certified property
This property participates in EarthCheck – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

Chinese (Mandarin), English, Filipino

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Secured, covered parking on site (AUD 40 per night)
  • Limited on-site parking

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 9:30 AM on weekdays and 6:30 AM to 10:00 AM on weekends; AUD 40 for adults and AUD 20 for children
  • 2 restaurants
  • A bar/lounge

Restaurants on site

  • Table 30

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Free cot
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • Meeting rooms

Outdoors

  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Towels provided

Entertainment

  • HDTV with premium cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

The property charges 3 per cent for credit card payments
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for AUD 70.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 200 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately AUD 40 for adults and from AUD 20 for children
  • Covered self-parking fee: AUD 40 per night (in/out privileges)
  • Rollaway bed fee: AUD 70.0 per night
  • Credit card charges are subject to a surcharge of 3 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
This property's club lounge hours are 7-10 AM and 5:30-7:30 PM.

We should mention

  • Up to 2 children aged 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

This property has been awarded a star rating from the Australian star ratings agency, Star Ratings Australia.

Property is also known as

Parkroyal Hotel Parramatta
Parkroyal Parramatta
Parramatta Parkroyal
Parkroyal Parramatta Hotel Parramatta
PARKROYAL Parramatta Hotel
PARKROYAL Parramatta Hotel
PARKROYAL Parramatta Parramatta
PARKROYAL Parramatta Hotel Parramatta

PARKROYAL Parramatta Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 529 out of 1005 reviews
Rating 8 - Good. 287 out of 1005 reviews
Rating 6 - Okay. 111 out of 1005 reviews
Rating 4 - Poor. 38 out of 1005 reviews
Rating 2 - Terrible. 40 out of 1005 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Wi-Hean

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort

Nice modern room

Room is very comfortable and modern. There's also a filtered water tap in the bathroom. However the shower is not great as the temperature goes from boiling hot to cold constantly (no matter what you do with the tap). There's a lot of parking available underground over 2 floors with electric charging available.
Stayed 1 night in Jan 2025

2/10 Terrible

Billy

Travelled with group
Disliked: Staff & service, amenities, property conditions & facilities
Absolute worst property ive ever stated in in sydney half way through the night i was considering canceling and just paying for another hotel The manager (bailey) down graded our room and told us if we want what we payed for we would have to pay more on arrival Staff were very rude The room obviously wasn't vacuumed prior as there was sand on the floor all over the carpet Wifi didn't work Toilet had not been cleaned from previous guests No towels in pool area Not very welcoming and comfortable Only good thing about this was the location but i would happily return to the meriton next to it, i only wish they had vacancy so i didn't have to stay here Never again !!!!
Stayed 1 night in Jan 2025

10/10 Excellent

Georgina, CLARINDA

Stayed 1 night in Jan 2025

10/10 Excellent

Angela

Liked: Property conditions & facilities
Very nice hotel
Stayed 2 nights in Jan 2025

4/10 Poor

Leandro

Travelled with family
Disliked: Staff & service
Stayed 1 night in Oct 2024

8/10 Good

Mathew

Stayed 1 night in Jan 2025

6/10 Okay

Rakia

Stayed 7 nights in Jan 2025

8/10 Good

Sanh

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 3 nights in Dec 2024

8/10 Good

Sue

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and perfect location
Stayed 2 nights in Jan 2025

8/10 Good

Anthony

Stayed 1 night in Jan 2025

10/10 Excellent

Donna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed in one of the renovated rooms and it was beautifully done. Quiet and so well decorated. Bed very comfortable. Filtered water in room was fantastic.
Stayed 1 night in Nov 2024

10/10 Excellent

Angela

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was close to restaurants
Stayed 1 night in Jan 2025

10/10 Excellent

stephen

Travelled with group
Liked: Staff & service, property conditions & facilities
The upgrade they have done is really great
Stayed 2 nights in Jan 2025

8/10 Good

Priscilla

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check staff was absolutely lovely, extreme heat provided us with water and birthday celebrations offered a cheese platter and was able to check in early. Will happily go back. Highly recommend.
Stayed 3 nights in Jan 2025

6/10 Okay

Rohan

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The ac wasnt working properly but other than that ok
Stayed 1 night in Jan 2025

10/10 Excellent

Sam

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome service. Excellent location, close to everything. Will stay again
Stayed 2 nights in Jan 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Surender

Stayed 6 nights in Jan 2025

8/10 Good

Mohsin

Liked: Amenities
Great
Stayed 1 night in Dec 2024

10/10 Excellent

Michael

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to everything and friendly staff.
Stayed 1 night in Dec 2024

8/10 Good

golnoosh, north tamworth

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, nice area
Stayed 2 nights in Dec 2024

8/10 Good

Shuiying

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2024

10/10 Excellent

Diana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Bich Quy

Liked: Cleanliness, staff & service, property conditions & facilities
Very good
Stayed 1 night in Jan 2025

10/10 Excellent

Jaswinder

Liked: Cleanliness
Stayed 3 nights in Jan 2025