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Pullman Sydney Airport

5.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Pullman Sydney Airport

Bar (on property)
Bar (on property)
Bar (on property)
Exterior
Exterior

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Bar
  • Breakfast available
  • Room service
  • Gym
  • Air conditioning
  • Housekeeping

Explore the area

Map
191 O Riordan Street, Mascot, NSW, 2020
  • Meriton Retail Precinct Mascot Central
    7 min walk
  • Ibis Kitchen Restaurant
    1 min walk
  • Mascot Station
    7 min walk
  • Sydney, NSW (SYD-Kingsford Smith Intl.)
    9 min drive

Room options

View all photos for Superior Double Room, 2 Double Beds

Premium bedding, pillow-top beds, minibar, in-room safe

Superior Double Room, 2 Double Beds

  • 31 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 1 King Bed

Premium bedding, pillow-top beds, minibar, in-room safe

Superior Room, 1 King Bed

  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, Accessible

Superior Room, 1 King Bed, Accessible | Premium bedding, pillow-top beds, minibar, in-room safe

Superior Room, 1 King Bed, Accessible

  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 1 King Bed, Accessible (Deluxe,Higher Floor,Executive Benefit)

Premium bedding, pillow-top beds, minibar, in-room safe

Executive Room, 1 King Bed, Accessible (Deluxe,Higher Floor,Executive Benefit)

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds (Executive, High Floor)

Premium bedding, pillow-top beds, minibar, in-room safe

Deluxe Room, 2 Double Beds (Executive, High Floor)

  • 31 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | Premium bedding, pillow-top beds, minibar, in-room safe

Deluxe Room, 1 King Bed

  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed (Executive, High Floor)

Deluxe Room, 1 King Bed (Executive, High Floor) | Premium bedding, pillow-top beds, minibar, in-room safe

Deluxe Room, 1 King Bed (Executive, High Floor)

  • 31 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Stamford Plaza Sydney Airport Hotel & Conference Centre

Pool
Free WiFi
Restaurant
Air conditioning
4.2 out of 5, Very good, (1031)
The price is CHF 208
for 1 room
includes taxes & fees
1 Jan - 2 Jan
Stamford Plaza Sydney Airport Hotel & Conference Centre

About this property

Pullman Sydney Airport

Luxury Sydney hotel in Mascot with a 24-hour fitness centre
A restaurant, a 24-hour fitness centre and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a snack bar/deli, a 24-hour business centre and self parking. Housekeeping is available on request.
Pullman Sydney Airport offers 229 accommodations with iPod docking stations and minibars. Pillowtop beds feature premium bedding. A pillow menu is available. 48-inch LED televisions come with premium digital channels and pay-per-view films. Bathrooms include dressing gowns, slippers, designer toiletries and complimentary toiletries.

This Sydney hotel provides wired and wireless Internet access for a surcharge. Business-friendly amenities include desks, safes and telephones. Additionally, rooms include coffee/tea makers and a hairdryer. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre.

Guests aged under 18 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Pullman Sydney Airport. During your stay, you're just a quick walk from Meriton Retail Precinct Mascot Central. You'll find features such as free WiFi in public areas, plus a restaurant and a 24-hour gym.
  • Free Wi-Fi in some public areas
  • Enjoy international cuisine while dining at Mobius
  • Buffet breakfast served weekdays for a fee
  • WiFi and wired Internet for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym
  • 7 minutes by foot from Meriton Retail Precinct Mascot Central and a 3-minute drive from Archie Rose Distilling Co.
  • Airport shuttle service available for a fee
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Business amenities include a 24-hour business centre and 2 meeting rooms.

WiFi is free in public spaces. Event space at this hotel measures 2906 square feet (270 square metres) and includes conference space. A 24-hour fitness centre, a terrace, and tour/ticket assistance are also featured at the luxury Pullman Sydney Airport. An airport shuttle during limited hours is available for a fee. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 5-star Sydney hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast on weekdays from 6 AM and 10:30 AM.
Mobius – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.
24-hour room service is available.

Languages

Chinese (Cantonese), Chinese (Mandarin), English, French, Hindi, Italian, Korean, Portuguese, Spanish, Vietnamese

Property amenities

Internet

  • Available in all rooms: WiFi (AUD 10 per night); wired internet (surcharge)
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge) from 5 AM to 11 PM
  • Covered parking on site (AUD 40 per day)
  • Limited on-site parking

Food and drink

  • Weekday buffet breakfast available 6 AM to 10:30 AM for a fee: AUD 38 for adults and AUD 19 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Mobius

Family friendly

  • Laundry facilities
  • Mini-fridge
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 2 meeting rooms
  • 2,906 square feet of conference space
  • 24-hour business centre

Outdoors

  • Garden
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift (91 centimetre wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 12 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2016
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 48-inch LED TV with premium digital channels
  • IPod dock
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Mini-fridge
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The property charges 1.4 per cent for credit card payments
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately AUD 38 for adults and from AUD 19 for children
  • Fee for in-room wireless Internet: AUD 10 per night (rates may vary)
  • Fee for in-room wired Internet: AUD 10 per night (rates may vary)
  • Airport shuttle fee: AUD 12.00 per person (one-way)
  • Airport shuttle fee per child: AUD 12.00 (one-way)
  • Covered self-parking fee: AUD 40 per day
  • Late check-out is available for a fee (subject to availability)
  • Credit card charges are subject to a surcharge of 1.4 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
On-site parties or group events are strictly prohibited
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Pullman Sydney Airport offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Pullman Sydney Airport Hotel
Pullman Sydney Airport (opening June 2016)
Pullman Sydney Airport Hotel
Pullman Sydney Airport Mascot
Pullman Sydney Airport Hotel Mascot

Pullman Sydney Airport Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 650 out of 1002 reviews" "
Rating 8 - Good. 222 out of 1002 reviews" "
Rating 6 - Okay. 73 out of 1002 reviews" "
Rating 4 - Poor. 31 out of 1002 reviews" "
Rating 2 - Terrible. 26 out of 1002 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Guowei

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

6/10 Okay

Kevin

Stayed 1 night in Sep 2024

10/10 Excellent

Kylie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liasa on the front desk was an absolute delight and made our lay over so special. She is an assets the the Accor group and you should give her a promotion
Stayed 1 night in Sep 2024

10/10 Excellent

Jennifer

Stayed 1 night in Aug 2024

10/10 Excellent

Bruce

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Gerard

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Proximity to airport. Be aware though, airport transfers do cost.
Stayed 1 night in Sep 2024

10/10 Excellent

Tanya, Andergrove

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was easy. Room clean. Hotel clean. However I booked for 2 adults and 1 child and we had to request towels to accommodate everyone which was disappointing.
Stayed 1 night in Sep 2024

8/10 Good

Alexander

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2024

4/10 Poor

Kelli

Stayed 1 night in Aug 2024

10/10 Excellent

Sean

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Tanya

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Gemma

Stayed 1 night in Aug 2024

6/10 Okay

Jeremy

Stayed 1 night in Sep 2024

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities
Very obliging, fantastic service. Air New Zealand rescheduled our flight for 10 hours later so front desk gave us a complimentary late checkout. Absolutely recommend, so helpful with phone calls for the changes that had to happen due to change
Stayed 1 night in Aug 2024

10/10 Excellent

Lester

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Terrence

Business traveller
Liked: Cleanliness, room comfort
Well located to airport.
Stayed 1 night in Aug 2024

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Facilities are rather good but not the service
The hotel facilities (room and gym) and location are rather good, but not the service of the staff there, specifically this male staff who was arrogant when we asked for water at the reception, and also unapologetic when he made a hiccup clearing our unfinished plates at the breakfast buffet (he did not apologise and simply shrugged his shoulders when his female co-worker asked why he cleared our unfinished plates).
Stayed 1 night in Aug 2024

8/10 Good

Alison

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Shelley

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Dining in prices are insane, property is aged for the price
Stayed 1 night in Jun 2024

6/10 Okay

Adrianus

Business traveller
Generally bad service from the administrative staff - rule book without any consideration for reality.
Stayed 3 nights in Aug 2024

6/10 Okay

Rachael

Travelled with partner
Liked: Property conditions & facilities
They were having phone issues the number I called to get the airport shuttle from the airport to the hotel was useless. I couldnt get through to anyone at first, then when I did they told me the shuttle they advertise they have was not available so i got a Taxi. Upon arrival they did not have a room ready which was fine being I was early for checkin so I was told they would text me when it was ready. I later received a text in such scrambled english I did not know what it was trying to tell me. I went to check if my room was ready again assuming thats what the garbled message was about and it was. The room was clean and the bed was comfy. The breakfast was unedible, the pancakes were so dry they stick to your mouth and you almost choke trying to swallow.
Stayed 2 nights in Aug 2024

10/10 Excellent

Neandra, St Clair Shores

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything
Stayed 3 nights in Jul 2024

8/10 Good

Robyn

Travelled with group
Liked: Cleanliness, property conditions & facilities
Excellent food service manages however they were understaffed and we had long wait times for service at the bar. The complimentary canapés were delicious but due to the number of people who were there there was not sufficient quantity. By 6pm there were none left despite advertising they would be available to 6.30pm for those in executive rooms.
Stayed 1 night in Jul 2024

10/10 Excellent

Arthur

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cut above other airport hotels.
Quiet location on the hotel/airport shuttle route. Excellent service in bar and restaurant and great tasting dinner. Several breakfast options - continental, full or a la carte. Interesting decor in the foyer area with dog themed art exhibition. Would definitely stay here again.
Stayed 1 night in Jul 2024

10/10 Excellent

Kirsty

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Really nice stay, food was great, staff really helpful. Would stay again
Stayed 1 night in Aug 2024