Shangri-La Sydney

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Dates

April 2025

May 2025

Premium bedding, in-room safe, desk, blackout curtains

Overview
Rooms
Location
Policies

Excellent

Popular amenities

Pool
Bar
Parking available

Explore the area

176 Cumberland Street, The Rocks, NSW, 2000

Circular Quay
‪10 min walk‬
Sydney Harbour Bridge
‪12 min walk‬
Sydney Opera House
‪16 min walk‬
Sydney, NSW (SYD-Kingsford Smith Intl.)
‪24 min drive‬

Room options

Deluxe Opera House, Room, 1 King Bed, City View

40 sq m
City view
Sleeps 3
1 King Bed

Deluxe Opera House, 2 Single Beds, City View

40 sq m
City view
Sleeps 3
2 Single Beds

Executive Opera House City View 1 King

40 sq m
City view
Sleeps 3
1 King Bed

Executive Opera House City View 2 Twins

40 sq m
City view
Sleeps 3
2 Single Beds

Executive Darling Harbour 2 Twins

40 sq m
Bay view
Sleeps 3
2 Double Beds

Horizon Opera House City View 1 King

40 sq m
City view
Sleeps 3
1 King Bed

Executive Sydney Harbour View 2 Twins

50 sq m
Harbour view
Sleeps 3
2 Single Beds

Executive Darling Harbour 1 King

40 sq m
Bay view
Sleeps 3
1 King Bed

Horizon Suite, 1 King Bed, Lounge Access Tower High Floor

87 sq m
Harbour view
Sleeps 3
1 King Bed

Horizon Premier Sydney Harbour 1 King, Lounge Access, High Floor

60 sq m
Harbour view
Sleeps 3
1 King Bed

Executive Sydney Harbour Suite 1 King

83 sq m
Harbour view
Sleeps 3
1 King Bed

Ambassador Suite, Lounge Access, High Floor

105 sq m
City view
Sleeps 3
1 King Bed

Royal Suite, Club lounge access, Harbour View (High Floor) | Premium bedding, in-room safe, desk, blackout curtains

Royal Suite, Business Lounge Access, Harbour View (High Floor)

Harbour view
Sleeps 3
1 King Bed

Presidential Suite, Club lounge access, Harbour View (High Floor) | Living area | 40-inch TV with digital channels

Presidential Suite, Business Lounge Access, Harbour View (High Floor)

Harbour view
Sleeps 3
1 King Bed

Suite, Club lounge access, Harbour View (Governor, High Floor) | Premium bedding, in-room safe, desk, blackout curtains

Suite, Business Lounge Access, Harbour View (Governor, High Floor)

114 sq m
Harbour view
Sleeps 3
1 King Bed

Executive Sydney Harbour View 1 King

45 sq m
Harbour view
Sleeps 3
1 King Bed

Premier Harbour Bridge King Room

60 sq m
Harbour view
Sleeps 3
1 King Bed

Harbour Bridge Suite 1 King

83 sq m
Partial sea view
Sleeps 3
1 King Bed

Horizon Darling Harbour 1 King

40 sq m
Bay view
Sleeps 3
1 King Bed

Horizon Sydney Harbour View 1 King

45 sq m
Harbour view
Sleeps 3
1 King Bed

Horizon, Sydney Harbour Suite, 1 King Bed, Lounge Access, Harbor View High Floor

83 sq m
Harbour view
Sleeps 3
1 King Bed

Deluxe Darling Harbour 1 King

39.7 sq m
City view
Sleeps 3
1 King Bed

Deluxe Darling Harbour 2 Twins

39.9 sq m
City view
Sleeps 3
2 Single Beds

Horizon Club Spa Suite 1 King, Lounge Access, High Floor

77 sq m
Bay view
Sleeps 3
1 King Bed

Deluxe Harbour Bridge King Room

45 sq m
Partial sea view
Sleeps 3
1 King Bed

Deluxe Harbour Bridge Twin Room

50 sq m
Partial sea view
Sleeps 3
2 Single Beds

Grand Premier Sydney Harbour View 1 King

60 sq m
Harbour view
Sleeps 3
1 King Bed

Executive Opera House City View Twin Room

Sleeps 2
2 Single Beds

Executive Sydney Harbour King Room

Sleeps 3
1 King Bed

Grand Premier Sydney Harbour Room

Sleeps 3
1 King Bed

Premier Harbour Bridge Room

Sleeps 3
1 King Bed

Horizon Club Sydney Harbour Room

Sleeps 3
1 King Bed

Deluxe Harbour Bridge King Room

Sleeps 3
1 King Bed

Horizon Club Opera House City Room

Sleeps 3
1 King Bed

Horizon Club Spa Suite

Sleeps 3
1 Queen Bed

Deluxe Opera House City View Twin Room

Sleeps 2
2 Single Beds

Executive Sydney Harbour Suite

Sleeps 3
1 Single Sofa Bed and 1 King Bed

Horizon Club Sydney Harbour Suite

Sleeps 3
1 King Bed

Deluxe Opera House City View King Room

Sleeps 3
1 King Bed

Presidential Suite

Sleeps 2
1 King Bed

Horizon Club Darling Harbour Room

Sleeps 3
1 King Bed

Deluxe Darling Harbour Twin Room

Sleeps 2
2 Single Beds

Executive Opera House City View King Room

Sleeps 3
1 King Bed

Deluxe Darling Harbour King Room

Sleeps 3
1 King Bed

Harbour Bridge Suite

Sleeps 3
1 King Bed and 1 Single Sofa Bed

Deluxe Harbour Bridge Twin Room

Sleeps 2
2 Single Beds

Executive Sydney Harbour Twin Room

Sleeps 2
2 Double Beds

Horizon Club Tower Suite

Sleeps 3
1 King Bed and 1 Single Sofa Bed

Ambassador Suite

Sleeps 2
1 Single Sofa Bed and 1 King Bed

Executive Darling Harbour King Room

Sleeps 3
1 King Bed

Horizon Club Premier Sydney Harbour Room

Sleeps 3
1 King Bed

The Governor Suite

Sleeps 2
1 King Bed

Executive Darling Harbour Twin Room

Sleeps 2
2 Double Beds

Deluxe Harbour Bridge Room

Sleeps 2
1 King Bed OR 2 Single Beds

Deluxe Opera House City View Room

Sleeps 2
1 King Bed OR 2 Single Beds

Executive Opera House City View Room

Sleeps 2
1 King Bed OR 2 Single Beds

Executive Darling Harbour Room

Sleeps 2
1 King Bed OR 2 Single Beds

Royal Suite

Sleeps 2
1 King Bed

Similar properties

Four Seasons Full Harbour Suite King | View from room

Pool
Hot tub
Spa
Pet-friendly

About this property

Hotel with 2 restaurants, steps from The Big Dig Archaeology Education Centre

This smoke-free hotel features 2 restaurants, a full-service spa and an indoor pool. WiFi in public areas is free. Additionally, a fitness centre, a bar/lounge and a sauna are on-site.

Shangri-La Sydney offers 565 accommodations with laptop-compatible safes and free newspapers. Beds feature premium bedding. A pillow menu is available. Digital televisions are provided. Bathrooms include a separate bath and shower, bathrobes, slippers and complimentary toiletries.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. In-room massages, hypo-allergenic bedding and an iron/ironing board can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Recreational amenities at the hotel include an indoor pool, a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The on-site spa has 6 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages and facials. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna.

The spa is open selected days. Guests under 16 years old are not allowed in the spa.

Our customers tell us that they can't get enough of the breakfast at Shangri-La Sydney. During your stay, you're just a quick walk from Overseas Passenger Terminal. You'll find features such as free WiFi in public areas, plus 2 restaurants and a full-service spa.

Free WiFi and wired Internet
Enjoy a meal at the buffet restaurant or drinks at the cocktail bar
Buffet breakfast served daily for a fee
Valet parking and Motorhome/coach/lorry parking available for a fee
Take a swim in the indoor pool
Indulge with detox wraps, deep-tissue massages or body scrubs at the spa
Services include a concierge, tour or ticket assistance and a porter
On-site recreation includes a gym, a steam room and a sauna
Guests really like the accommodation for the spaciousness, overall comfort, comfy beds and cleanliness
Steps from The Big Dig Archaeology Education Centre and 6 minutes on foot from Museum of Contemporary Art

Shangri-La Sydney offers its guests a full-service spa, an indoor pool, and a sauna. There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

Business amenities include 20 meeting rooms and limo/town car service. Event space at this hotel measures 20451 square feet (1900 square metres) and includes conference space. A fitness centre, a terrace, and multilingual staff are also featured at the business-friendly Shangri-La Sydney. Parking is available for a fee.

This Sydney hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:30 AM and at the weekend from 6:30 AM to 11:00 AM.

Altitude Restaurant – This restaurant serves lunch and dinner. Reservations are required.

Blu Bar on 36 – On-site cocktail bar. Open daily.

Café Mix Restaurant – This buffet restaurant only serves breakfast. Open daily.

Late-night fare is available from 24-hour room service.

Languages

Chinese (Mandarin), English, Japanese

Property amenities

Internet

Available in all rooms: Free WiFi and wired internet
Available in some public areas: Free WiFi and wired internet

Parking and transport

Height restrictions apply for on-site parking
Limo/town car service
Secured, covered valet parking on site (AUD 105 per day; includes in/out privileges)
RV/bus/lorry parking (surcharge) on site

Food and drink

Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to 11:00 AM on weekends; AUD 52 to 67 for adults and AUD 25 to 25 for children
2 restaurants
A bar/lounge
Couples/private dining

Restaurants on site

Altitude Restaurant
Blu Bar on 36
Café Mix Restaurant

Things to do

Full-service spa
Gym
Indoor pool
Sauna
Steam room

Family friendly

Free cot
Indoor pool
Soundproofed rooms

Conveniences

24-hour front desk
ATM
Free newspapers in lobby
Luggage storage
Safe at front desk

Guest services

Concierge services
Housekeeping (daily)
Multilingual staff
Porter/bellhop
Proposal/romance packages
Tour and ticket assistance
Turndown service
Wedding services

Business services

20 meeting rooms
20,451 square feet of conference space
Computer station

Outdoors

Pool loungers
Terrace

Full-service spa

6 treatment rooms
Aromatherapy
Body scrubs
Body wraps
Couples treatment rooms
Deep-tissue massages
Detox wraps
Facials
Hot stone massages
In-room massages
Prenatal massages
Sauna
Spa open select days
Swedish massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Lift (107 centimetre wide door)
Wheelchair accessible (may have limitations)

Room amenities

Bedroom

Blackout drapes
Free cot
Hypo-allergenic bedding
Pillow menu
Premium bedding

Bathroom

Dressing gowns
Free toiletries
Hair dryer
Separate bathtub and shower
Slippers
Towels provided

Entertainment

40-inch TV with digital channels

Food and drink

24-hour room service
Coffee/tea maker
Free bottled water

Air conditioning (climate-controlled)
Desk
Free daily newspapers
Iron/ironing board on request
Laptop-compatible safe
Phone
Recycling
Soundproofed rooms

Policies

Check-in

Check-in time starts at 3 PM

Contactless check-in and check-out are available

Minimum check-in age - 18

Check-out

Check-out before 11 AM

Contactless check-out

Express check-out available

Special check-in instructions

The property charges 1.85 per cent for credit card payments

Front desk staff will greet guests on arrival at the property

For any questions, please contact the property using the information on the booking confirmation

This property enforces a strict dress code in Blu Bar on 36 restaurant.

The valet parking fee is AUD 135 per day for vehicles over 82.6 inches (2.1 meters) high.

Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 25 December to 25 December:

Access methods

Staffed front desk

Pets

No pets allowed, but service animals are welcome

Children and extra beds

Children are welcome.

Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding.

Rollaway/extra beds are available for AUD 275.0 per night.

Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

Deposit: AUD 145 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Fee for buffet breakfast: approximately AUD 52 to 67 for adults and AUD 25 to 25 for children
Valet parking fee: AUD 105 per day (in/out privileges)
Rollaway bed fee: AUD 275.0 per night
Credit card charges are subject to a surcharge of 1.85 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards; cash is not accepted

Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

The listed child breakfast fee applies to guests age 11 and younger.

Property Registration Number 92 003 643 963

We should mention

Pool access available from 7:00 AM to 8:00 PM
Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
Up to 2 children aged 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Hotel Shangri-La Sydney

Hotel Sydney Shangri-La

Shangri-La Hotel Sydney

Shangri-La Hotel Sydney The Rocks

Shangri-La Sydney

Shangri-La Sydney Hotel

Shangri-La Sydney The Rocks

Sydney Hotel Shangri-La

Sydney Shangri-La

Sydney Shangri-La Hotel

Shangri La Sydney

Shangri La Hotel Sydney

Shangri-La Sydney Reviews

8.8

Excellent

9.4/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

10/10 Excellent

Zhuoming, Los Gatos

8 Jan 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 3 nights in Jan 2025

6/10 Okay

Brendon

8 Jan 2025

Liked: Cleanliness

Stayed 2 nights in Jan 2025

8/10 Good

Michael

Travelled with partner

7 Jan 2025

Liked: Cleanliness, staff & service

Great location, spacious room with harbour view, comfy beds, good facilities, bountiful buffet breakfast, helpful staff, value for money Decor a bit tired and dated, understaffed. Could be better soundproofing between interconnecting rooms. A bustling hive of activity, one of the busiest hotels ever stayed in, with appeal it seemed to all ages. If you are looking for a serene couples getaway it might not be for you. Pool/whirlpool area very popular with families & this area felt like a holiday park not a 5star hotel If you value well located & accessible to sights (& harbour views) it’s a great choice.

Stayed 1 night in Jan 2025

10/10 Excellent

Fiderie

7 Jan 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 2 nights in Dec 2024

10/10 Excellent

Susan, Perth

7 Jan 2025

Liked: Staff & service, property conditions & facilities

Stayed 4 nights in Jan 2025

8/10 Good

John

7 Jan 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Room was excellent. Great view of harbour. The top floor bar and restaurant sound like a great idea but they lacked atmosphere. Food in the rooftop restaurant was average. The view was great, but the wow factor was missing because it was much the same as the view from our room.

Stayed 3 nights in Jan 2025

6/10 Okay

Mary

6 Jan 2025

Stayed 1 night in Dec 2024

8/10 Good

Swapnil

5 Jan 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 2 nights in Dec 2024

10/10 Excellent

Terrence

5 Jan 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Jan 2025

10/10 Excellent

Zhuoming, Los Gatos

5 Jan 2025

Stayed 1 night in Jan 2025

10/10 Excellent

Zara Ariana

5 Jan 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Superb location

10/10 Excellent

Ray

Travelled with partner

5 Jan 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Awesome service!

Stayed 1 night in Jan 2025

10/10 Excellent

Kunaal

Travelled with partner

5 Jan 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The booking was mainly for the new year celebrations and on that note, most of the higher rooms have amazing views of the Opera house and / or the harbour bridge. They are also very close by and easily accessible by foot. Several good bars and restaurants too very close to the hotel. The harbour is close by too so there are cheap ferry's available giving easy access to various other parts of the city.

Stayed 2 nights in Dec 2024

10/10 Excellent

Leanne

5 Jan 2025

Stayed 1 night in Dec 2024

10/10 Excellent

Catherine

5 Jan 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 2 nights in Jan 2025

10/10 Excellent

Amanda

Travelled with family

5 Jan 2025

Great location and views of opera house and bridge

Stayed 2 nights in Jan 2025

8/10 Good

Neville

5 Jan 2025

Stayed 1 night in Dec 2024

10/10 Excellent

Ioan

4 Jan 2025

Stayed 1 night in Feb 2024

10/10 Excellent

Dereck Amiel, Fletcher

4 Jan 2025

Stayed 1 night in Dec 2024

10/10 Excellent

Anahid

4 Jan 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Was amazing quiet and beautiful place

Stayed 1 night in Jan 2025

10/10 Excellent

Asifa

Travelled with family and small children

4 Jan 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Staff is amazing and very humble and friendly.. room service was great.. veiws from the hotel is next level

Stayed 4 nights in Dec 2024

4/10 Poor

Diane

Travelled with family, Travelled with family and small children

3 Jan 2025

Disliked: Staff & service, amenities, property conditions & facilities

Very poor customer service . Very dated rooms an reception. Not very child friendly.

Stayed 4 nights in Dec 2024

10/10 Excellent

Sandi

Travelled with partner

3 Jan 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The hotel and its facilities were immaculate and inviting. The staff were both amicable and well-informed.

Stayed 1 night in Dec 2024

10/10 Excellent

Megan

Travelled with family

3 Jan 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 2 nights in Dec 2024

10/10 Excellent

James

3 Jan 2025

Stayed 1 night in Dec 2024

Shangri-La Sydney

Choose dates to view prices

Photo gallery for Shangri-La Sydney

Reviews

Popular amenities

Explore the area

Room options

View all photos for Deluxe Opera House, Room, 1 King Bed, City View

Deluxe Opera House, Room, 1 King Bed, City View

View all photos for Deluxe Opera House, 2 Single Beds, City View

Deluxe Opera House, 2 Single Beds, City View

View all photos for Executive Opera House City View 1 King

Executive Opera House City View 1 King

View all photos for Executive Opera House City View 2 Twins

Executive Opera House City View 2 Twins

View all photos for Executive Darling Harbour 2 Twins

Executive Darling Harbour 2 Twins

View all photos for Horizon Opera House City View 1 King

Horizon Opera House City View 1 King

View all photos for Executive Sydney Harbour View 2 Twins

Executive Sydney Harbour View 2 Twins

View all photos for Executive Darling Harbour 1 King

Executive Darling Harbour 1 King

View all photos for Horizon Suite, 1 King Bed, Lounge Access Tower High Floor

Horizon Suite, 1 King Bed, Lounge Access Tower High Floor

View all photos for Horizon Premier Sydney Harbour 1 King, Lounge Access, High Floor

Horizon Premier Sydney Harbour 1 King, Lounge Access, High Floor

View all photos for Executive Sydney Harbour Suite 1 King

Executive Sydney Harbour Suite 1 King

View all photos for Ambassador Suite, Lounge Access, High Floor

Ambassador Suite, Lounge Access, High Floor

View all photos for Royal Suite, Business Lounge Access, Harbour View (High Floor)

Royal Suite, Business Lounge Access, Harbour View (High Floor)

View all photos for Presidential Suite, Business Lounge Access, Harbour View (High Floor)

Presidential Suite, Business Lounge Access, Harbour View (High Floor)

View all photos for Suite, Business Lounge Access, Harbour View (Governor, High Floor)

Suite, Business Lounge Access, Harbour View (Governor, High Floor)

View all photos for Executive Sydney Harbour View 1 King

Executive Sydney Harbour View 1 King

View all photos for Premier Harbour Bridge King Room

Premier Harbour Bridge King Room

View all photos for Harbour Bridge Suite 1 King

Harbour Bridge Suite 1 King

View all photos for Horizon Darling Harbour 1 King

Horizon Darling Harbour 1 King

View all photos for Horizon Sydney Harbour View 1 King

Horizon Sydney Harbour View 1 King

View all photos for Horizon, Sydney Harbour Suite, 1 King Bed, Lounge Access, Harbor View High Floor

Horizon, Sydney Harbour Suite, 1 King Bed, Lounge Access, Harbor View High Floor

View all photos for Deluxe Darling Harbour 1 King

Deluxe Darling Harbour 1 King

View all photos for Deluxe Darling Harbour 2 Twins

Deluxe Darling Harbour 2 Twins

View all photos for Horizon Club Spa Suite 1 King, Lounge Access, High Floor

Horizon Club Spa Suite 1 King, Lounge Access, High Floor

View all photos for Deluxe Harbour Bridge King Room

Deluxe Harbour Bridge King Room

View all photos for Deluxe Harbour Bridge Twin Room

Deluxe Harbour Bridge Twin Room

View all photos for Grand Premier Sydney Harbour View 1 King

Grand Premier Sydney Harbour View 1 King

View all photos for Executive Opera House City View Twin Room

Executive Opera House City View Twin Room

View all photos for Executive Sydney Harbour King Room

Executive Sydney Harbour King Room

View all photos for Grand Premier Sydney Harbour Room

Grand Premier Sydney Harbour Room

View all photos for Premier Harbour Bridge Room

Premier Harbour Bridge Room

View all photos for Horizon Club Sydney Harbour Room

Horizon Club Sydney Harbour Room

View all photos for Deluxe Harbour Bridge King Room

Deluxe Harbour Bridge King Room

View all photos for Horizon Club Opera House City Room

Horizon Club Opera House City Room

View all photos for Horizon Club Spa Suite

Horizon Club Spa Suite

View all photos for Deluxe Opera House City View Twin Room

Deluxe Opera House City View Twin Room

View all photos for Executive Sydney Harbour Suite