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Swissotel Sydney

5.0 star property

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Photo gallery for Swissotel Sydney

Exterior
Premium bedding, minibar, in-room safe, desk
Outdoor pool, open 6:00 AM to 10:00 PM, free pool cabanas, pool loungers
Outdoor pool, open 6:00 AM to 10:00 PM, free pool cabanas, pool loungers
Executive Suite, 1 King Bed with Sofa bed, Club lounge access (Living Room) | Premium bedding, minibar, in-room safe, desk

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Bar
  • Spa
  • Breakfast available
  • Room service
  • Parking available

Explore the area

Map
68 Market Street, Sydney, NSW, 2000
  • Queen Victoria Building
    ‪1 min walk‬
  • Westfield Shopping Centre
    ‪1 min walk‬
  • Sydney Tower Eye
    ‪2 min walk‬
  • Sydney, NSW (RSE-Rose Bay Seaplane Base)
    ‪22 min drive‬

Room options

View all photos for Twin Room, Multiple Beds (Swiss Select)

View from room

Twin Room, Multiple Beds (Swiss Select)

  • 36 sq m
  • City view
  • Sleeps 5
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Executive Suite, 1 King Bed, Business Lounge Access

Premium bedding, minibar, in-room safe, desk

Executive Suite, 1 King Bed, Business Lounge Access

  • 53 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Corner

View from room

Room, 1 King Bed, Corner

  • 34 sq m
  • Park view
  • Sleeps 2
  • 1 King Bed

View all photos for Premier King Room, 1 King Bed

Premium bedding, minibar, in-room safe, desk

Premier King Room, 1 King Bed

  • 34 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Swiss, Executive Room, 1 King Bed, Business Lounge Access

Premium bedding, minibar, in-room safe, desk

Swiss, Executive Room, 1 King Bed, Business Lounge Access

  • 34 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Swiss, Executive Twin Room, 2 Double Beds, Business Lounge Access

Premium bedding, minibar, in-room safe, desk

Swiss, Executive Twin Room, 2 Double Beds, Business Lounge Access

  • 34 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Premier Twin Room, 2 Double Beds

Premium bedding, minibar, in-room safe, desk

Premier Twin Room, 2 Double Beds

  • 34 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Signature Room, 1 King Bed, Business Lounge Access (High Floor)

Signature Room, 1 King Bed, Club lounge access (High Floor) | Premium bedding, minibar, in-room safe, desk

Signature Room, 1 King Bed, Business Lounge Access (High Floor)

  • 34 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Signature Room, 1 King Bed, Balcony (Business Lounge Access, High Floor)

Premium bedding, minibar, in-room safe, desk

Signature Room, 1 King Bed, Balcony (Business Lounge Access, High Floor)

  • 38 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Swiss Advantage Room, Twin Room, 2 Double Beds

Premium bedding, minibar, in-room safe, desk

Swiss Advantage Room, Twin Room, 2 Double Beds

  • 34 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Signature Suite, 1 King Bed, Business Lounge Access (Skyline)

Premium bedding, minibar, in-room safe, desk

Signature Suite, 1 King Bed, Business Lounge Access (Skyline)

  • 66 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Swiss Advantage Room, Room, 1 King Bed

Premium bedding, minibar, in-room safe, desk

Swiss Advantage Room, Room, 1 King Bed

  • 34 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed with Sofa bed, Business Lounge Access (Living Room)

Executive Suite, 1 King Bed with Sofa bed, Club lounge access (Living Room) | Premium bedding, minibar, in-room safe, desk

Executive Suite, 1 King Bed with Sofa bed, Business Lounge Access (Living Room)

  • 53 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Balcony, Corner

Premium bedding, minibar, in-room safe, desk

Room, 1 King Bed, Balcony, Corner

  • 34 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Radisson Blu Plaza Hotel Sydney

  • Pool
  • Hot tub
  • Spa
  • Free WiFi
4.7 out of 5, Exceptional, (1433)
The price is CHF 260
for 1 room
includes taxes & fees
6 Mar - 7 Mar
Radisson Blu Plaza Hotel Sydney

About this property

Swissotel Sydney

Luxury Sydney hotel connected to a shopping centre, steps from State Theatre
A full-service spa, an outdoor pool and a restaurant are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a 24-hour fitness centre, a bar/lounge and a coffee shop/cafe are on-site. Housekeeping is available on request.
Swissotel Sydney offers 369 accommodations with minibars and a safe. Beds feature premium bedding. A pillow menu is available. 40-inch LCD televisions come with cable channels and pay-per-view films. Bathrooms include bathrobes, slippers, complimentary toiletries and hairdryers.

This Sydney hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness centre.
Spa & Sport has 5 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages and Swedish massages. The spa is equipped with a sauna. The spa is open daily.
Our customers tell us they can't get enough of Swissotel Sydney's great location. During your stay, you'll be connected to a shopping centre and just a quick walk from Sydney Tower Eye. Enjoy features like free WiFi in public areas, plus a full-service spa and an outdoor pool.
  • Free WiFi
  • Enjoy local cuisine while dining at Ten Stories
  • Buffet breakfast served daily for a fee
  • Valet parking available for a fee
  • Take a swim in the outdoor pool
  • Treat yourself to massages at Spa & Sport
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the location and the helpful staff
  • Steps from State Theatre and Queen Victoria Building
Swissotel Sydney offers its guests a full-service spa, an outdoor pool, and a 24-hour fitness centre. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Business amenities include a business centre, 8 meeting rooms, and limo/town car service. Event space at this hotel measures 10958 square feet (1018 square metres) and includes conference space. Spa services, multilingual staff, and tour/ticket assistance are also featured at the luxury Swissotel Sydney. You'll have access to the indoor pool at a partner property. Parking is available for a fee.

This 5-star Sydney hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 7:00 AM to 10:30 AM and at the weekend from 7:00 AM to 11:00 AM.
Ten Stories – This restaurant specialises in local cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar.
Arches on Market – This bar serves lunch, dinner and light fare. Open daily.
ONEA – On-site café. Open selected days.
24-hour room service is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Offsite parking available (AUD 60 per day)
  • Limo/town car service
  • Secured, covered valet parking on site (AUD 100 per day)
  • Wheelchair-accessible van parking available

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; AUD 44 for adults and AUD 16 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Arches on Market
  • ONEA
  • Ten Stories

Things to do

  • 24-hour gym
  • Full-service spa
  • Indoor pool (guest access)
  • Outdoor pool
  • Shopping centre

Family friendly

  • Access to nearby indoor pool
  • Free cot
  • Laundry facilities
  • Outdoor pool
  • Pool gate
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 10,958 square feet of conference space
  • 8 meeting rooms
  • Business centre

Outdoors

  • Free pool cabanas
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers
  • Vegetable garden

Full-service spa

  • 5 treatment rooms
  • Couples treatment rooms
  • Deep-tissue massages
  • Hot stone massages
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Hand-held showerhead
  • Height-adjustable showerhead
  • Lift (91 centimetre wide door)
  • Pool hoist on site
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchairs on site

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • 40-inch LCD TV with cable channels
  • Pay films

Food and drink

  • 24-hour room service
  • Champagne service
  • Electric kettle
  • Minibar
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 1.4 per cent for credit card payments
Guests will receive an email 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for AUD 75.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately AUD 44 for adults and from AUD 16 for children
  • Valet parking fee: AUD 100 per day
  • Nearby parking fee: AUD 60 per day (1148 ft away)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AUD 75.0 per night
  • Credit card charges are subject to a surcharge of 1.4 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests will receive an email 48 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
Onsite credit card payments are subject to a surcharge of 1.5% for Visa and Mastercard or 3% for American Express, JCB, or Diners Club cards.

We should mention

  • Pool access available from 6:00 AM to 10:00 PM
  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Swissotel Sydney Hotel
Swissotel Hotel Sydney
Swissotel Sydney
Sydney Swissotel
Swissotel Sydney Hotel Sydney
Sydney Swissotel Hotel
Swissotel Sydney Hotel
Swissotel Sydney Sydney
Swissotel Sydney Hotel Sydney

Swissotel Sydney Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 570 out of 1007 reviews
Rating 8 - Good. 254 out of 1007 reviews
Rating 6 - Okay. 101 out of 1007 reviews
Rating 4 - Poor. 43 out of 1007 reviews
Rating 2 - Terrible. 39 out of 1007 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Blerina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2024

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Grant

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An Oasis in the middle of the city. Pool is fantastic. Love the art deco features and wide hallways. Will be visiting again. Our favourite hotel in Sydney. 5 stars
Stayed 1 night in Nov 2024

10/10 Excellent

CHANG W

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

6/10 Okay

Tayla-Brooke

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
When getting my facial, my therapist started vaping. Wildly unprofessional. The staff member who checked us in was rude and said multiple times “put money on your card” while he was the one in error. Have never been spoken down to so poorly. All other staff were great. But the two definitely ruined the holidays we were there for. The rest of the staff are the only reason I am giving more than one star.
Stayed 7 nights in Nov 2024

10/10 Excellent

Margaret

Stayed 2 nights in Oct 2024

10/10 Excellent

Lisa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel right in the perfect spot
Stayed 3 nights in Nov 2024

8/10 Good

Graeme

Liked: Cleanliness, staff & service
Stayed 6 nights in Nov 2024

8/10 Good

Tonia

Travelled with family
Liked: Cleanliness, staff & service, amenities
Perfect location to access shopping, dining and public transport options. Comfortable beds. In room tv with casting from device never worked, wifi not great. A compendium in room instead of trying to download from QR code would have been better for info about the hotel (understand this is likely to decrease printing etc but QR codes didn’t work easily and no info about what time breakfast etc was or phone numbers within the hotel like housekeeping). Pool was quite cold even on a hot 30deg day, ? Not heated. Breakfast buffet was quite bland and basic. Egg station with pre-cooked then re-heated poached eggs were cold and well over cooked. Ok if you like hard eggs I guess. Need these to be made to order if there is an egg station.Coffee station only, barista coffees extra charge.
Stayed 4 nights in Nov 2024

10/10 Excellent

Serenay

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Thank u for balloons for my daughter who has completed her treatment and came to your hotel to celebrate it, executive lounge was more than our expectations
Stayed 1 night in Nov 2024

10/10 Excellent

B

Liked: Staff & service, property conditions & facilities
Great hotel, clean and quiet. The only annoying thing is the lift system - up to floor 8, then right across to the other side of the building and up another elevator shaft to the rooms.
Stayed 4 nights in Nov 2024

10/10 Excellent

Justine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and clean, spacious amenities. Staff were very helpful and attentive
Stayed 1 night in Oct 2024

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Nov 2024

2/10 Terrible

Lindy

Still waiting for a credit back for 2 nights accomodation
Stayed 3 nights in Oct 2024

8/10 Good

Tashi Gonpo

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Thi Kieu My

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My kids loved the Swissotel. Our room had a full view of Sydney Centrepoint Tower. Excellent location to trams, shops and food. Ideal for family with kids. As a bonus, we had access to seeing Ariana Grande (my daughter's favourite singer) for her 'Wicked' Premier which was across the road from our hotel. Staff service was outstanding. Thank you, Swissotel.
Stayed 3 nights in Nov 2024

6/10 Okay

Philippa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They need to get there Valet service up to date. I was told 20minutes but because a big group came in it was 45 minutes. I was inline before the group so I should have been attended to beforehand. I was happy, and we were late for our concert.
Stayed 1 night in Oct 2024

6/10 Okay

Daniel

Business traveller
Liked: Cleanliness, property conditions & facilities
This was the second time I stayed as I thought I would give it a go again after a very average to poor first experience. The hotel is very nice and the location is very central however the staff still let it down. I think it comes down to the fact they have no sense of urgency even for small simple requests. I do not think I will stay again and may just book at the QT across the road from now on.
Stayed 1 night in Oct 2024

10/10 Excellent

Dannielle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A !!! Great location, friendly staff, good dining options and kid friendly!!!
Stayed 3 nights in Nov 2024

10/10 Excellent

Amanda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were lovely, friendly and very accommodating. The rooms were so quiet even though we were right in the centre of everything. The hotel is so close to everything and easy to walk everywhere.
Stayed 3 nights in Oct 2024

10/10 Excellent

Duncan

Very pleased with everything.
Stayed 6 nights in Oct 2024

10/10 Excellent

Lisa, Albany Creek

Liked: Cleanliness
Stayed 2 nights in Oct 2024

10/10 Excellent

Vihanga

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were clean and quiet and the checkin and checkout was seamless. Requested an early checkin and service fee but it was easy as. Beautiful private pool for the guests.
Stayed 4 nights in Oct 2024

10/10 Excellent

Brendon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
truly amazing..the food the room the staff all 5 star..was so impressed I'll be back there real soon....
Stayed 3 nights in Oct 2024

8/10 Good

Mike

Stayed 3 nights in Oct 2024