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The Ultimo

4.0 star property

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Photo gallery for The Ultimo

Exterior
Ultimo Trio Room | Bathroom | Shower, free toiletries, hair dryer, towels
Ultimo Single Room | Premium bedding, soundproofing, iron/ironing board, free WiFi
Ultimo Family Room | View from room
Ultimo King Room | View from room

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Housekeeping
  • 24/7 front desk
  • Parking available
  • Pet-friendly
  • Laundry
  • Air conditioning

Explore the area

Map
37 Ultimo Rd, Haymarket, NSW, 2000
  • Market City
    ‪1 min walk‬
  • Paddy's Market
    ‪3 min walk‬
  • Capitol Theatre
    ‪5 min walk‬
  • Sydney, NSW (RSE-Rose Bay Seaplane Base)
    ‪20 min drive‬

Room options

View all photos for Ultimo Queen Room

Premium bedding, soundproofing, iron/ironing board, free WiFi

Ultimo Queen Room

  • 10 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Ultimo Single Room

Premium bedding, soundproofing, iron/ironing board, free WiFi

Ultimo Single Room

  • 8 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Ultimo Family Room

Ultimo Family Room | Premium bedding, soundproofing, iron/ironing board, free WiFi

Ultimo Family Room

  • 24 sq m
  • Sleeps 4
  • 1 King Bed and 2 Single Beds OR 4 Single Beds

View all photos for Ultimo King Room

Ultimo King Room | Premium bedding, soundproofing, iron/ironing board, free WiFi

Ultimo King Room

  • 14 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Ultimo Trio Room

Premium bedding, soundproofing, iron/ironing board, free WiFi

Ultimo Trio Room

  • 16 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

View all photos for Ultimo Studio

Ultimo Studio | Premium bedding, soundproofing, iron/ironing board, free WiFi

Ultimo Studio

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Ultimo Family

Premium bedding, soundproofing, iron/ironing board, free WiFi

Ultimo Family

  • Sleeps 4
  • 4 Single Beds

View all photos for Ultimo King

Premium bedding, soundproofing, iron/ironing board, free WiFi

Ultimo King

  • Sleeps 2
  • 1 King Bed

View all photos for Ultimo Trio

Premium bedding, soundproofing, iron/ironing board, free WiFi

Ultimo Trio

  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

View all photos for Ultimo Queen

Premium bedding, soundproofing, iron/ironing board, free WiFi

Ultimo Queen

  • Sleeps 2
  • 1 Queen Bed

View all photos for Ultimo Single

Premium bedding, soundproofing, iron/ironing board, free WiFi

Ultimo Single

  • Sleeps 1
  • 1 Single Bed

View all photos for Ultimo Studio

Premium bedding, soundproofing, iron/ironing board, free WiFi

Ultimo Studio

  • Sleeps 2
  • 1 Single Sofa Bed and 1 King Bed

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About this property

The Ultimo

Hotel with a 24-hour front desk, steps from Market City
This smoke-free hotel features self parking, concierge services and dry cleaning. WiFi in public areas is free. Additionally, laundry facilities, a 24-hour front desk and free newspapers are on-site.
The Ultimo offers 95 air-conditioned accommodations with coffee/tea makers and a hairdryer. Beds feature premium bedding. Flat-screen televisions come with cable channels.

Bathrooms include a shower and complimentary toiletries. This Sydney hotel provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.

Our customers tell us they can't get enough of The Ultimo's great location. During your stay, you're just a quick walk from Capitol Theatre. Free WiFi in public areas, dry cleaning service and concierge services are available. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Steps from Market City and Golden Water Mouth
  • Cats and dogs welcome free of charge
  • Pet-friendly amenities are available, including food and water bowls
As a guest of The Ultimo, you'll find a vending machine, multilingual staff, and tour/ticket assistance. Public spaces have free WiFi. The Ultimo also features concierge services, complimentary newspapers in the lobby, and laundry facilities. For a fee, parking is available.

This 4-star Sydney hotel is smoke free.

Languages

Chinese (Mandarin), English, Lithuanian, Polish, Russian, Spanish, Thai

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (AUD 38 per day); discounts available
  • Parking on site (AUD 38 per night)

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in hallways
  • Handrails in stairways
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Heating
  • Iron/ironing board
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

The property charges 1.50 per cent for credit card payments
Front desk staff will greet guests on arrival at the property

Renovations and closures

The property will be renovating from 1 July 2024 to 1 October 2025 (completion date subject to change). The following areas are affected:
  • Lift
  • Exterior
Renovation work will only be conducted during working hours on weekdays. Every effort will be made to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Only dogs and cats are allowed
  • Maximum 1 pets
  • Food and water bowls are available

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 60.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: AUD 38 per night
  • Nearby parking fee: AUD 38 per day (755 ft away)
  • Rollaway bed fee: AUD 60.0 per night
  • Credit card charges are subject to a surcharge of 1.50 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Front desk staff will greet guests on arrival at the property.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Ultimo Hotel Sydney
Ultimo Hotel Haymarket
Ultimo Haymarket
The Ultimo Hotel
The Ultimo Haymarket
The Ultimo Hotel Haymarket

The Ultimo Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 526 out of 1002 reviews
Rating 8 - Good. 365 out of 1002 reviews
Rating 6 - Okay. 76 out of 1002 reviews
Rating 4 - Poor. 23 out of 1002 reviews
Rating 2 - Terrible. 12 out of 1002 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Mark

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great spot, refreshed hotel with friendly staff
Great location with Darling Harbour and Paddy's Market on your doorstep. Friendly staff were very helpful and accommodating. Our room was recently refreshed and it looks like other parts of the hotel are getting updated.
Stayed 5 nights in Nov 2024

10/10 Excellent

Sinead

Single Room Perfect for 1 person
Love the overnight stay at The Ultimo in a single room - perfect for 1 person. Ultimo Receiption Team were amazing, and great coffee available in the foyer.
Stayed 1 night in Nov 2024

8/10 Good

Daniel

Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very good and welcoming. The location was pretty good as well, short walk to George St and shopping centre. I stayed there with my dog, and it was good. One problem was this particular room was above a shop that has pumps or compressors running 24/7. Didn't notice it too much but still noticeable.
Stayed 2 nights in Oct 2024

10/10 Excellent

kim

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Friendly staff, reasonable price and super convenient - close to city.
Stayed 1 night in Nov 2024

10/10 Excellent

Shannon

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, comfortable bed, great staff. We loved our stay.
Stayed 1 night in Nov 2024

10/10 Excellent

Emelita

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great time with The Ultimo hotel. The staff are very helpful. Our room is cleaned every day. The hotel is couple of minutes walking distance to train central stations, bus stops and light rail stations, China town, Paddy's market and tons of restaurants. I highly recommend this hotel. Thank you to all the staff.
Stayed 7 nights in Oct 2024

10/10 Excellent

Lynn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 6 nights in Oct 2024

10/10 Excellent

Demi

Stayed 1 night in Sep 2024

10/10 Excellent

Erin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great!
Easy, friendly service, convenient, clean and had everything we needed for an overnight in central Sydney. A little noisy for folks who aren't used to sleeping in the city, but the comfortable bed made up for it. Thanks!
Stayed 1 night in Oct 2024

10/10 Excellent

Evelyn

Travelled with family
Excellent location, staff and rooms.
Stayed 2 nights in Oct 2024

10/10 Excellent

Caspar, GLEN ALPINE

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay in Chinatown
Stayed 1 night in Oct 2024

10/10 Excellent

Ririen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very nice, got an early check in and the room was quite spacious. I booked for family room for 4 adults and we had 2 king beds which actually can fit for 6. Pretty roomy as we were quite comfortable in this family room. There is a lift to go to our room. The location it self was excellent! Accross Haymarket, Chinatown where you can find abundance of restaurants, cafe and tram rail where it can take you easily to circular quay, operahouse or other areas. Very close to Central station (walking distance). Overall, we were very happy with our stay!
Stayed 2 nights in Oct 2024

10/10 Excellent

Mark

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Peta

Liked: Cleanliness, staff & service, property conditions & facilities
Location is perfect on every aspect. Room (single) was all you need and although lacking in cupboards, was well laid out for an overnight stay. Recommended.
Stayed 1 night in Oct 2024

2/10 Terrible

Lupco

Stayed 2 nights in Aug 2024

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service
Comfy beds, top notch sustainable loo rolls and toiletries. Would definitely stay again
Stayed 1 night in Sep 2024

10/10 Excellent

Qiaoli

Stayed 2 nights in Sep 2024

8/10 Good

Tanya

Stayed 1 night in Aug 2024

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the welcoming and pleasant check in guy, the other guy on the desk was consistently on the phone. Light and modern feel and convenient distance from many things. Will be staying again especially if they fix the booking glitch
Stayed 1 night in Aug 2024

8/10 Good

Jayne

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Lovely place to stay n staff are excellent
Stayed 1 night in Aug 2024

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are always great. Helped with early check-in so I could wash and change after travelling. Excellent location for restaurants,bars and shopping. Rooms are always clean and bed comfortable.
Stayed 2 nights in Jul 2024

10/10 Excellent

Zara

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Elevator was broken and renovations were being done but other than that the bed was super comfy, our room got upgraded which I was ecstatic about and it was a lovely stay in sydney
Stayed 1 night in Jul 2024

2/10 Terrible

Linda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Too noisy from night to morning, not happy
Stayed 1 night in Jul 2024

10/10 Excellent

Andrea

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
1 night stay x 3 rooms ...all were great 👍
Stayed 1 night in Jul 2024

10/10 Excellent

April

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
This is such a good find! So modern and spacious. A great place to stay.
Stayed 2 nights in Jun 2024