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Best Western Liverpool-Syracuse Inn & Suites

2.5 star property

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Photo gallery for Best Western Liverpool-Syracuse Inn & Suites

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed) | Blackout curtains, iron/ironing board, cots/infant beds, rollaway beds
Exterior
Blackout curtains, iron/ironing board, cots/infant beds, rollaway beds
Lobby
Lobby

Reviews

6.4 out of 10

Popular amenities

  • Hot tub
  • Pool
  • Laundry
  • Pet-friendly
  • 24/7 front desk
  • Breakfast included

Explore the area

Map
136 Transistor Pkwy, Liverpool, NY, 13088
  • Destiny USA
    ‪6 min drive‬
  • St. Joseph’s Health Amphitheater at Lakeview
    ‪12 min drive‬
  • New York State Fairgrounds
    ‪14 min drive‬
  • Syracuse, NY (SYR-Hancock Intl.)
    ‪8 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator (with Sofabed)

Mini fridge

Standard Room, 1 King Bed, Non Smoking, Refrigerator (with Sofabed)

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator

Blackout curtains, iron/ironing board, cots/infant beds, rollaway beds

Standard Room, 1 King Bed, Non Smoking, Refrigerator

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible, Bathtub

Mini fridge

Standard Room, 2 Queen Beds, Accessible, Bathtub

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed) | Blackout curtains, iron/ironing board, cots/infant beds, rollaway beds

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible, Non Smoking

Blackout curtains, iron/ironing board, cots/infant beds, rollaway beds

Standard Room, 2 Queen Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

Mini fridge

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Jetted Tub

Standard Room, 1 King Bed, Non Smoking, Jetted Tub | Blackout curtains, iron/ironing board, cots/infant beds, rollaway beds

Standard Room, 1 King Bed, Non Smoking, Jetted Tub

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed) | Mini fridge

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

  • Sleeps 6
  • 2 Queen Beds

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About this property

Best Western Liverpool-Syracuse Inn & Suites

Hotel with free breakfast, in the vicinity of Destiny USA
An indoor pool, a 24-hour fitness centre and Access to hot tub are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a business centre, conference space and laundry facilities are on-site. Housekeeping is available on request.
Best Western Liverpool-Syracuse Inn & Suites offers 61 air-conditioned accommodations with coffee/tea makers and a hairdryer. LCD televisions come with cable channels. Bathrooms include baths or showers and complimentary toiletries.

This Liverpool hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desk chairs and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and fans. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

An indoor pool and Access to hot tub are on site. Other recreational amenities include a 24-hour fitness centre.

Children aged under 14 years old are not allowed in the swimming pool, fitness facility or hot tub without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The free breakfast at Best Western Liverpool-Syracuse Inn & Suites gets good marks from our customers. During your stay, you'll be within walking distance of Hopkins Road County Park. Enjoy features like free WiFi in public areas and free self-parking, plus an indoor pool.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Take a swim in the indoor pool or soak in the hot tub
  • Amenities include a business centre, a meeting room and conference space
  • On-site recreation includes a 24-hour gym
  • Guests speak favourably about the clean guestrooms and the breakfast
  • 6 minutes by car from Destiny USA and 7 minutes from Landmark Theatre
  • Pets welcome for a fee (restrictions apply)
Best Western Liverpool-Syracuse Inn & Suites offers its guests an indoor pool, Access to hot tub, and a 24-hour fitness centre. Public spaces have free WiFi. A business centre and a meeting room are available. Free breakfast is available daily. Event space at this hotel measures 900 square feet (84 square metres) and includes conference space. Best Western Liverpool-Syracuse Inn & Suites also features a vending machine, laundry facilities, and express check-out. Free self parking is available.

This Liverpool hotel is smoke free.

Guests are served a free buffet breakfast daily from 6 AM to 10 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking within 3 metres
  • Free uncovered self parking on site
  • RV/bus/lorry parking on site
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 6 AM to 10 AM

Things to do

  • 24-hour gym
  • Hot tub
  • Indoor pool
  • TV in common areas

Family friendly

  • Children's books
  • Children's games
  • Cot (surcharge)
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Guidebooks
  • Laundry facilities
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (on request)

Business services

  • 900 square feet of conference space
  • Business centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Grab bar in shower (91 centimetre high)
  • No lift
  • Roll-in shower (122 centimetre wide)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Cot (surcharge)
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk chair
  • Electrical adapters
  • Fan
  • Free local calls
  • Heating
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Late check-in subject to availability
Late check-in fee for check-in between 11:30 AM and 3:00 PM
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 25 per pet, per night
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 4 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 25.0 per night.
  • Cots (infant beds) are available for USD 15.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee for check-in between 11:30 AM and 3:00 PM
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: USD 15.0 per night
  • Rollaway bed fee: USD 25.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Guests arriving after 11:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.

We should mention

  • Up to 4 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Best Western Liverpool
Best Western Plus Grace
Best Western Plus Grace Inn
Best Western Plus Liverpool
Best Western Plus Liverpool Grace
Best Western Plus Liverpool Grace Inn
Best Western Liverpool Grace Inn And Suites
Best Western Liverpool Grace Hotel Liverpool
Best Western Plus Liverpool Syracuse Inn
Best Western Plus Syracuse Inn
Best Western Plus Liverpool Syracuse
Best Western Plus Syracuse
Best Western Plus Liverpool Grace Inn Suites
Best Western Plus Liverpool Syracuse Inn Suites
Liverpool Syracuse & Suites
Best Western Liverpool Syracuse Inn Suites
Best Western Plus Liverpool Syracuse Inn Suites
Best Western Liverpool-Syracuse Inn & Suites Hotel
Best Western Liverpool-Syracuse Inn & Suites Liverpool
Best Western Liverpool-Syracuse Inn & Suites Hotel Liverpool

Best Western Liverpool-Syracuse Inn & Suites Reviews

Reviews

6.4
Rating 10 - Excellent. 223 out of 1001 reviews
Rating 8 - Good. 228 out of 1001 reviews
Rating 6 - Okay. 199 out of 1001 reviews
Rating 4 - Poor. 167 out of 1001 reviews
Rating 2 - Terrible. 184 out of 1001 reviews

6.8/10

Cleanliness

7.2/10

Staff & service

6.2/10

Amenities

6.4/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

10/10 Excellent

Cindy

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly and clean
Super friendly staff and clean facility!
Sky approves!
Stayed 1 night in Jan 2025

4/10 Poor

Amber

Travelled with group
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Was a little disappointed, advertised a hot tub but when we got there was out of order, and unfortunately we had to change rooms due to maintenance not fixing toliet before we entered was a little disappointing unfortunately.
Stayed 1 night in Nov 2024

8/10 Good

George

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

6/10 Okay

Efrain

Stayed 1 night in Dec 2024

4/10 Poor

Daitwaun

Travelled with family
Disliked: Cleanliness
Not the best service
The room I got was dirty then they had to give me a smaller. Saying they did not have the same room I paid for available. There were no clean towels in the pool . I give them 3 stars
Stayed 1 night in Jan 2025

8/10 Good

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were very pleasant And cooperative. Did not receive room service for the fore nights no clean towels after requesting them. on the forth night the desk clerk brought them to us...
Stayed 4 nights in Dec 2024

8/10 Good

Jessica

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have stayed here before and enjoy it.. the yogurt machine was out of order this time & the pool said closed but they allowed us to use it, the hot tub was not very hot this time. Rooms were clean and smelled good. Staff was nice. 100$ for deposit is a lot to collect. Hilton properties are usually $50.
Stayed 1 night in Dec 2024

6/10 Okay

Joshua

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Me and my wife have gone to this hotel multiple times and had several great stays unfortunately the last time we went on New Year's Eve we had gotten room 128 which is a room with the jetted tub and the light nor the fan would work so it made the room get way too hot way too fast making us unable to enjoy it when I spent hundreds of dollars extra to have that feature I was very disappointed. I will definitely question whether or not I'll be staying there again. I just don't know if it's worth the risk for the couple hundred dollars extra I'm paying
Stayed 1 night in Dec 2024

10/10 Excellent

Sarah

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, convenient and fair pricing. Desk staff was kind and professional.
Stayed 1 night in Dec 2024

4/10 Poor

Dina

Travelled with family
Unfortunately my experience was below average, mainly due to poor cleaning. Hallway floors had crumbs in several places, staff are smoking right outside the door and then come right back inside with the smell wafting. Pool area was not cleaned over the weekend (hair everywhere and even an artificial nail on the deck), hot tub jets not working which means the water gets close to no filtering. Dust in all corners of the room, stained towels and ripped sheets. Really nice cook but the kitchen is poorly stocked with no yogurts; muffins and eggs ran out on the 2nd day, bagels were stale, coffee mediocre. Nothing one would expect of Best Western.
Stayed 3 nights in Dec 2024

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Pit stop!!
Stayed here during trip both to and from Ohio for Christmas week and it is very convenient off the interstate, reasonably priced, clean and breakfast included which is helpful on a long trip. Staff was helpful and greatly appreciated their efforts…especially Melissa who clearly goes above and beyond for travelers!! Accidentally left my computer there on our way to Ohio —-staff contacted us as soon as they realized and returned it safely to me in our way back through!
Stayed 1 night in Dec 2024

10/10 Excellent

Carol

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Easy on and off from the thruway
Stayed 1 night in Dec 2024

2/10 Terrible

Danica

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Cold water in the hot tub and the shower, broken breakfast (yogurt & juice machine broken). Nice staff tho! The breakfast attendant was exceptionally sweet. She needs a promotion and a raise.
Stayed 2 nights in Dec 2024

2/10 Terrible

Tyler

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Dirty
Checked in completely fine. Dropped bags off and went out. Came back to watch tv and be in the room. Room was completely dirty and tv was broken. Someone before punched it looked like. Garbage and trash on floor not vacuumed at all. Finally after arguing got a new room. The tvs worked but trash and dirty on the floor still. Sink didn’t drain, shower water was cold. Just a terrible experience. Do not book here
Stayed 1 night in Dec 2024

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service, room comfort
Mixed feelings…
The hotel was nice, and the staff were good. However, I had some issues with my room that impacted my stay. The toilet ran all night, the couch had used bed sheets, and there were no towels in the room, so we had to call for them. I reported these issues to the front desk in the morning, and while they said they would pass the information to housekeeping, I was hoping for some kind of compensation or a partial refund as the issues were significant. Unfortunately, none was offered.
Stayed 1 night in Dec 2024

8/10 Good

Laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable stay during long trip
Easy on off interstate quick check-in, very comfortable and clean and budget friendly! The woman who was working the kitchen and helping out at the desk is a real asset To this hotel… She is pleasant and goes out of her way to assist … Should’ve gotten her name as she deserves a commendation
Stayed 1 night in Dec 2024

10/10 Excellent

Katya

Liked: Staff & service
Stayed 2 nights in Dec 2024

10/10 Excellent

Lorenzo

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay
Stayed 1 night in Dec 2024

6/10 Okay

Fábio, Kingston

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The room itself was good, but the AC/heating system used in it is outdated. The day night were cold and although we had the heater on, often the system pumped cold air in, to level the temperature, making the entire room colder. Also, the pod tray in the coffee machine was not there and I had to engineer means to brew some coffee at 06:00AM…
Stayed 1 night in Dec 2024

2/10 Terrible

Carol

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Aziz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2024

2/10 Terrible

Brenda

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I reserved the room with the whirlpool tub and paid alot extra than a regular room to utiluze it. However, i stayed in room 128 and was extremely disappointed to find that only 4 out of the 6 jets worked. There was no pressure from the four working jets. Do not pay extra for these rooms. Get a regular room and just use the bath tub.
Stayed 1 night in Nov 2024

8/10 Good

TANYA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

6/10 Okay

Thomas

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
The pool water was green
Stayed 1 night in Nov 2024

10/10 Excellent

Scott

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was incredibly courteous. So nice, very polite. Especially the woman who served breakfast.
Stayed 3 nights in Nov 2024