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Cicero Grand

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Cicero Grand

Desk, laptop workspace, blackout curtains, iron/ironing board
Indoor pool
Exterior
Lobby
Deluxe Suite, 2 Queen Beds | Desk, laptop workspace, blackout curtains, iron/ironing board

Reviews

7.8 out of 10

Good

Popular amenities

  • Pool
  • Pet-friendly
  • Breakfast included
  • Housekeeping
  • Air conditioning
  • Parking included

Explore the area

Map
5875 Carmenica Drive, Cicero, NY, 13039
  • Oneida Lake
    8 min drive
  • Destiny USA
    11 min drive
  • New York State Fairgrounds
    20 min drive
  • Syracuse, NY (SYR-Hancock Intl.)
    10 min drive

Room options

View all photos for Deluxe Suite, 2 Queen Beds

Desk, laptop workspace, blackout curtains, iron/ironing board

Deluxe Suite, 2 Queen Beds

  • 51 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Suite

Desk, laptop workspace, blackout curtains, iron/ironing board

Deluxe Suite

  • 51 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, Accessible, Non Smoking

Suite, Accessible, Non Smoking | Desk, laptop workspace, blackout curtains, iron/ironing board

Suite, Accessible, Non Smoking

  • 37 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite

Suite | Desk, laptop workspace, blackout curtains, iron/ironing board

Suite

  • 43 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

Desk, laptop workspace, blackout curtains, iron/ironing board

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

  • 51 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

Desk, laptop workspace, blackout curtains, iron/ironing board

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

  • 51 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Suite

Desk, laptop workspace, blackout curtains, iron/ironing board

Deluxe Suite

  • 43 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

Room

Holiday Inn Express Hotel & Suites Syracuse North - Cicero, an IHG Hotel

Pool
Breakfast included
Pet-friendly
Parking included
4.5 out of 5, Wonderful, (983)
The price is CHF 139
for 1 room
includes taxes & fees
3 Jan - 4 Jan
Holiday Inn Express Hotel & Suites Syracuse North - Cicero, an IHG Hotel

About this property

Cicero Grand

Hotel with free breakfast, in the vicinity of Oneida Lake
This smoke-free hotel features an indoor pool, a 24-hour fitness centre and a conference centre. Free continental breakfast is provided, as well as free WiFi in public areas, free self parking and a free manager's reception. Additionally, coffee/tea in a common area, a business centre and conference space are on-site.
Cicero Grand offers 65 air-conditioned accommodations with coffee/tea makers and complimentary newspapers. This accommodation offers separate sitting areas and includes sofa beds. LCD televisions come with cable channels. Fridges and microwaves are provided. Bathrooms include a combined bath/shower unit with a deep soaking bath, complimentary toiletries and hairdryers.

This Cicero hotel provides complimentary wireless Internet access. Business-friendly amenities include desks; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include an iron/ironing board and fans. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Cicero Grand. During your stay, you're just a quick walk from Paul deLima Roasting Plant & Factory Store. Enjoy features like free breakfast, free WiFi in public areas and free self-parking.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self-parking and Motorhome/coach/lorry parking
  • Take a swim in the indoor pool
  • Amenities include free newspapers in reception, a front desk safe and a business centre
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • 8 minutes by car from Oneida Lake and 11 minutes from Destiny USA
  • Pets welcome for a fee (restrictions apply)
Cicero Grand offers its guests an indoor pool and a 24-hour fitness centre. A computer station is on site, and both WiFi and wired Internet are free in public spaces. A business centre and 3 meeting rooms are available. Free breakfast is served daily, and guests can also enjoy a free manager's reception. Event space at this hotel measures 5000 square feet (465 square metres) and includes a conference centre. A vending machine, gift shops/newsstands, and coffee/tea in common area are also featured at the business-friendly Cicero Grand. Free self parking is available.

This Cicero hotel is smoke free.

Guests are served a free continental breakfast daily from 6:00 AM to 10:00 AM. The hotel hosts a free manager's reception on selected days.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM to 10:00 AM
  • Coffee and tea in common areas
  • Free manager's reception (select days)

Things to do

  • 24-hour gym
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (daily)
  • Wedding services

Business services

  • 3 meeting rooms
  • Business centre
  • Computer station
  • Conference centre (5,000 square foot of space)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Sofa bed

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Fan
  • Free local calls
  • Free long-distance calls
  • Free weekday newspapers
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 1:30 AM
Early check-in subject to availability
Early check-in fee: USD 50
Late check-in subject to availability
Late check-in fee: USD 50 for check-in between 11:30 AM and 2:30 PM
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 25 per pet, per stay
  • Maximum 2 (weight limit: 50 lb per pet)
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in fee: USD 50 (subject to availability)
  • Late check-in fee: USD 50 for check-in between 11:30 AM and 2:30 PM

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 8:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

We should mention

  • Up to 2 children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Comfort Suites Cicero Syracuse North
Comfort Suites Syracuse
Comfort Suites Syracuse Hotel
Comfort Suites Syracuse Hotel Cicero North
Comfort Suites Syracuse - Cicero Hotel Cicero
Comfort Suites Cicero Syracuse North Hotel
Comfort Suites Syracuse North Hotel
Comfort Suites Syracuse North
The Cicero Grand
Cicero Grand Hotel
Cicero Grand Cicero
Cicero Grand Hotel Cicero
Comfort Suites Cicero Syracuse North

Cicero Grand Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 386 out of 1000 reviews" "
Rating 8 - Good. 297 out of 1000 reviews" "
Rating 6 - Okay. 146 out of 1000 reviews" "
Rating 4 - Poor. 87 out of 1000 reviews" "
Rating 2 - Terrible. 84 out of 1000 reviews" "

8.0/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

7.8/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Mohammed

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel
Stayed 1 night in Sep 2024

2/10 Terrible

Erica

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Aug 2024

8/10 Good

Corey

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

4/10 Poor

Kara

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I’ve stayed at this hotel in the past and it has changed ownership. Was extremely disappointed & will not be going back. The service is lacking. Staff does not go out of their way to be helpful. Having to ask for towels and be told they’re in the wash & asked to come back, no cups at breakfast time for coffee and tea…bathtub backing up when taking a shower and left with hair in the tub. When asked if someone could look at it, the response was, “well I’ll have to put in a work order”…we stayed two days and by the end of the second day, we couldn’t wait to leave. Very disappointed.
Stayed 2 nights in Aug 2024

6/10 Okay

Chad

Liked: Cleanliness
The hotel was out of the way and our room was available right at 3:00. The breakfast was terrible-no good options to choose from and the employee working the breakfast area was also checking people out and calling Ubers for people.
Stayed 1 night in Aug 2024

4/10 Poor

Dominic

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2024

4/10 Poor

Jessi

Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in Aug 2024

2/10 Terrible

Elaine

Travelled with group
Nobody at desk for check in. Had to wait 10 minutes. At 1 am someone had a key and tried to get in our room. We were lucky we had the security lock on.
Stayed 1 night in Aug 2024

6/10 Okay

Glenn J., Sebastian

Travelled with partner
Disliked: Cleanliness, staff & service, amenities
Do not stay here. Full service price for low budget services. No room cleaning unless you ask for it. Want clean towels go to front desk and you can get them if someone not outside smoking. No maintenance staff to fix.change out non working TV. NOISY. Pepsi bottling plant to the north. Camping World to the south. Not a standard Comfort Suites/
Stayed 3 nights in Aug 2024

6/10 Okay

Victor

Travelled with partner
The couch was dirty and stained...bed comforter was stained...Breakfast was very minimal.
Stayed 2 nights in Jul 2024

2/10 Terrible

Rebecca

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

6/10 Okay

Stacey

Liked: Cleanliness
Stayed 3 nights in Jul 2024

6/10 Okay

Tatyana

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
There were a bunch of hair pins and clips as well a few pieces of hair bands all over the floor. Looks like no one ever have touched the floor after previous stay?
Stayed 1 night in Jul 2024

10/10 Excellent

Mark

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was extra large with a small sitting area with a couch. Room was very clean. Breakfast was wonderful! I highly recommend staying here.
Stayed 1 night in Jul 2024

10/10 Excellent

Gunaratnam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2024

8/10 Good

Thor

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

6/10 Okay

Tania

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 2 nights in Jun 2024

10/10 Excellent

Mona

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is beautifully maintained, the receptionist was extremely kind and professional I would seriously recommend this hotel to anyone
Stayed 1 night in Jun 2024

4/10 Poor

Meagan

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Not great.
The bed linens had stains all over them. The beds were terribly u comfortable. The pullout couch was disgusting and had stains all over it. Couldn't use. The breakfast didn't look or taste like it was for for human consumption. Didn't swim but the pool room was super overheated and terribly over chlordinated.... The reviews are true.... This property leaves a lot to be desired.
Stayed 1 night in Jun 2024

10/10 Excellent

Daniel

Travelled with partner
We needed a place to stop and this was conveniently located right off the highway. Front desk was quick and efficient. Perfect for what we needed.
Stayed 1 night in Jun 2024

10/10 Excellent

Kristen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Had a nice two night stay to get a break from the heat. I got a suit room which was excellent and clean and bed was very comfortable. Never made it to the breakfast. Get there early as they start shutting down early. The manager was super nice and so was the front desk guy!
Stayed 2 nights in Jun 2024

10/10 Excellent

Andrew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We very much enjoyed our stay here. We were here for family, and we want to make a shout out to the wonderful front desk, clerk who checked us in and fixed our air conditioning and was just all around a really, really great person. I don’t know her name, but she had more than several tattoos.
Stayed 1 night in Jun 2024

2/10 Terrible

ELIZABETH, Star Lake

Stayed 1 night in Jun 2024

6/10 Okay

carmen

Travelled with family, Business traveller
Breakfast was poor, had to ask for toilet paper, and towels. WiFi was very poor
Stayed 7 nights in Jun 2024

10/10 Excellent

kevin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024