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Embassy Suites Syracuse

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Embassy Suites Syracuse

Free daily cooked-to-order breakfast
Lobby
Lobby
Lobby
Breakfast and dinner served

Reviews

8.4 out of 10

Very good

Popular amenities

  • Bar
  • Breakfast included
  • 24/7 front desk
  • Laundry
  • Air conditioning
  • Pet-friendly

Explore the area

Map
6646 Old Collamer Road South, East Syracuse, NY, 13057
  • Brooklawn Golf Course
    3 min drive
  • St. Joseph's Hospital Health Center
    10 min drive
  • Clinton Square
    10 min drive
  • Syracuse, NY (SYR-Hancock Intl.)
    12 min drive

Room options

View all photos for Executive, One King Bed, Non-Smoking

In-room safe, desk, laptop workspace, blackout curtains

Executive, One King Bed, Non-Smoking

  • 48 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Suite, 1 King Bed, Non Smoking

Fridge, microwave, coffee/tea maker

Premium Suite, 1 King Bed, Non Smoking

  • 48 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Basic Room, 1 King Bed

In-room safe, desk, laptop workspace, blackout curtains

Basic Room, 1 King Bed

  • 35 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

In-room safe, desk, laptop workspace, blackout curtains

Suite, 1 King Bed with Sofa bed, Non Smoking

  • 41 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed, Accessible, Non Smoking (Mobility & Hearing)

Fridge, microwave, coffee/tea maker

Suite, 1 King Bed, Accessible, Non Smoking (Mobility & Hearing)

  • 48 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for 2 Doubles Suite, Non Smoking

2 Doubles Suite, Non Smoking | In-room safe, desk, laptop workspace, blackout curtains

2 Doubles Suite, Non Smoking

  • 41 sq m
  • Sleeps 5
  • 2 Double Beds

View all photos for Suite, One King Bed, Accessible

In-room safe, desk, laptop workspace, blackout curtains

Suite, One King Bed, Accessible

  • 48 sq m
  • Sleeps 4
  • 1 King Bed

Similar properties

Exterior

DoubleTree by Hilton Hotel Syracuse

Pool
Free airport shuttle
Pet-friendly
Parking included
4.2 out of 5, Very good, (1003)
The price is CHF 132
for 1 night
includes taxes & fees
1 Jan - 2 Jan
DoubleTree by Hilton Hotel Syracuse

About this property

Embassy Suites Syracuse

Hotel in East Syracuse with free breakfast and 24-hour front desk
This hotel features a restaurant, a bar/lounge and a snack bar/deli. Free cooked-to-order breakfast is provided, as well as free WiFi in public areas, free self parking and a free manager's reception. Additionally, a business centre, conference space and dry cleaning are on-site. Housekeeping is available on request.
Embassy Suites Syracuse offers 214 accommodations with MP3 docking stations and a safe. LCD televisions come with premium cable channels and pay-per-view films. Guests can make use of the in-room fridges, microwaves and coffee/tea makers. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This East Syracuse hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on request.

The free breakfast at Embassy Suites Syracuse gets high marks from our customers. During your stay, you'll be within walking distance of Brooklawn Golf Course. You'll find features such as free WiFi in public areas, free self-parking and a free manager's reception.
  • Free cooked-to-order breakfast served daily
  • Free WiFi
  • Free self-parking and extended parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Services include dry cleaning/laundry, luggage storage and wedding services
  • Guests have great things to say about the breakfast and the helpful staff
  • 10 minutes by car from Syracuse University and 10 minutes from Destiny USA
  • Cats and dogs welcome for a fee
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily, and guests can also enjoy a free manager's reception. Public spaces have free WiFi.

A business centre and meeting rooms are available. Event space at this hotel measures 5612 square feet (521 square metres) and includes conference space. Multilingual staff, gift shops/newsstands, and laundry facilities are also featured at the business-friendly Embassy Suites Syracuse. Free self parking is available. A complete renovation of Embassy Suites Syracuse was completed in March 2020.

Guests are served a free cooked-to-order breakfast on weekdays from 6:00 AM to 9:00 AM and at the weekend from 7:30 AM to 10:30 AM. The hotel hosts a free manager's reception on selected days.
The Eterie – This restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Free uncovered extended parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free cooked-to-order breakfast available 6:00 AM to 9:00 AM on weekdays and 7:30 AM to 10:30 AM on weekends
  • A bar/lounge
  • A restaurant
  • Free manager's reception (select days)
  • Snack bar/deli

Restaurants on site

  • The Eterie

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Wedding services

Business services

  • 5,612 square feet of conference space
  • Business centre
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Handrails in stairways
  • Lever door handles
  • Lift
  • Phone accessibility kit
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Built in 1980
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV with premium cable channels
  • MP3 dock
  • Pay films

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 2:00 AM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children aged 12 years old and younger stay free per registered adult when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 200 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Front desk staff will greet guests on arrival.

We should mention

  • Up to 3 children aged 12 years old and younger stay free per registered adult in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Embassy Suites Hotel Syracuse
Embassy Suites Syracuse
Syracuse Embassy Suites
East Syracuse Embassy Suites
Embassy Suites East Syracuse
Embassy Suites Syracuse Hotel
Embassy Suites Syracuse Hotel
Embassy Suites Syracuse East Syracuse
Embassy Suites Syracuse Hotel East Syracuse

Embassy Suites Syracuse Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 551 out of 1000 reviews" "
Rating 8 - Good. 208 out of 1000 reviews" "
Rating 6 - Okay. 103 out of 1000 reviews" "
Rating 4 - Poor. 83 out of 1000 reviews" "
Rating 2 - Terrible. 55 out of 1000 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

Kevin

Stayed 1 night in Aug 2024

8/10 Good

Som

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
None
Stayed 1 night in Sep 2024

10/10 Excellent

Amr

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

patrick

Stayed 2 nights in Jul 2024

10/10 Excellent

Gary, Wyandotte

Travelled with group
Liked: Amenities
The employees were very professional and friendly.
Stayed 1 night in Sep 2024

8/10 Good

Heather

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only reason I didn't give it 5 stars was due to the fact that breakfast items were cold (eggs, hash browns, French toast sticks). There was large variety of options for breakfast and it was nice to have the omelette station for hot option. We enjoyed the social hour with snacks and beverages however there were times it was difficult to get service at the bar.
Stayed 2 nights in Sep 2024

10/10 Excellent

Brittany

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyed my stay here! Bed and pillows were comfortable and clean. Staff was super friendly and welcoming. Would definitely stay again.
Stayed 1 night in Sep 2024

10/10 Excellent

Torchos

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed 2 nights at the property in a King suite. Room is very large with micro, seperate sitting area, thr hotel provided frew drinks each for the two nights, free breakfasts for 2 days....the breakfast was great, not the usual continental, we're talking hot fresh made omelets etc. The staff at feont desk and bar are auper friendly and inviting. 5/5 stars....would easily stay here again, and price wise stayed for at or below some.e lesser hotels...win!
Stayed 2 nights in Sep 2024

10/10 Excellent

Laureen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Veronica

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We arrived late at the property and hotel staff made process really simple and easy Will definitely recommend
Stayed 1 night in Sep 2024

10/10 Excellent

Leigh

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Of the airport area hotels, definitely the nicest and less expensive than downtown for sure
Stayed 2 nights in Sep 2024

10/10 Excellent

Kathryn

Stayed 1 night in Sep 2024

6/10 Okay

Alexis

Travelled with family
At check in- there were approx 50 students just hanging at the desk. It took me a while to check in because of this. The staff should have recognized and done something. You can only use the pool in one hour increments. And had to sign a waiver and get a special key. Which was not communicated up front when checking in and asked if we needed to do anything special for the pool.
Stayed 2 nights in Sep 2024

10/10 Excellent

Karen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

4/10 Poor

Sabina

Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
.
Stayed 1 night in Aug 2024

8/10 Good

Peter

Travelled with family
Liked: Staff & service
Stayed 2 nights in Sep 2024

10/10 Excellent

Karina

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a very nice place to stay bed was super comfortable out suite was perfect. The breakfast in the morning was amazing great way to start the day. Everything was very clean as well (:
Stayed 1 night in Sep 2024

4/10 Poor

RYAN

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
If it weren't for the unacceptable service we received from Tati at the front desk I would have rated this at least 4 stars. We really enjoyed most of our stay, however what happened on our check out was unacceptable to say the least. We booked our stay through Expedia, and upon check out we noticed the hotel charged us for our stay as well. We were told that it was an error due to new staff and that they were training and that we would be reimbursed during the week (this was a Sunday departure). Although not ideal to not have the charges reversed right then and there and having to follow up with management the next day, we understood it had to be dealt with by those not working that day. As we are from Canada, we asked for a print out so we could have proof of our stay in case we needed it at the border. Well Tati started getting very rude and telling us she was unable to do so. When we tried to explain why we needed this, in any form, she interrupted us, would not hear us out and starting yelling at us. She called us narcissitic and threatened to call the cops. Our 3 kids were with us, and as this was highly inappropriate I took them out to the car while my husband stayed to try and talk with her. There is a camera over the front desk as well so it can be reviewed as to how her behaviour was completely uncalled for. When I went back to check on what was taking so long, I could not believe there was a police car out front! What a waste of police resources and their time!
Stayed 1 night in Jun 2024

8/10 Good

Kelvin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Rosella

Liked: Cleanliness, staff & service, property conditions & facilities
The staff are amazing!
Stayed 1 night in Sep 2024

6/10 Okay

abaidullah

Travelled with family
Liked: Cleanliness, staff & service, amenities
I was disappointed with the pool policy and hours of operation 9pm to 9pm. Only reason I booked here was for the pool and it was cold and dirty. Wish I call call management and get a reimbursement. Never will we stay here again!
Stayed 1 night in Aug 2024

4/10 Poor

Lilian, MT VERNON

Travelled with family
Disliked: Cleanliness, amenities
They clearly do not clean the rooms well during guest changes as my room had left over food, debris and small trash in multiple locations. Also, they do not clean the room in between stays even when you make a request. “They just change the linens”. Not recommended and such a disappointment!
Stayed 1 night in Aug 2024

10/10 Excellent

Arnold

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room and staff was nice. Food was delicious.
Stayed 1 night in Aug 2024

10/10 Excellent

Robert

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Aug 2024

10/10 Excellent

Giuliano

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Sep 2024