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Grand Hotel Des Ètrangers

5.0 star property
VIP Access

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Grand Hotel Des Ètrangers

Seasonal outdoor pool, pool umbrellas, pool loungers
Minibar, in-room safe, desk, laptop workspace
Minibar, in-room safe, desk, laptop workspace
Exterior
Interior entrance

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Parking available
  • Bar
  • Pool
  • Spa
  • Gym
  • Breakfast included

Explore the area

Map
Passeggio Adorno 10/12, Syracuse, SR, 96100
  • Lungomare di Ortigia
    1 min walk
  • Zefiro
    1 min walk
  • Syracuse Station
    22 min drive
  • Syracuse (QIC)
    9 min walk
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Deluxe Room, 1 King Bed, Sea View

Minibar, in-room safe, desk, laptop workspace

Deluxe Room, 1 King Bed, Sea View

  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, Sea View

Minibar, in-room safe, desk, laptop workspace

Superior Room, 1 King Bed, Sea View

  • Sleeps 2
  • 1 King Bed

View all photos for Suite

Minibar, in-room safe, desk, laptop workspace

Suite

  • 48 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Presidential Suite

Minibar, in-room safe, desk, laptop workspace

Presidential Suite

  • 70 sq m
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite

Minibar, in-room safe, desk, laptop workspace

Junior Suite

  • 40 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Imperial Suite

Imperial Suite | Minibar, in-room safe, desk, laptop workspace

Imperial Suite

  • 97 sq m
  • Sea view
  • Sleeps 4
  • 2 Single Beds and 1 King Bed

View all photos for Comfort Room, 1 King Bed

Comfort Room, 1 King Bed | Minibar, in-room safe, desk, laptop workspace

Comfort Room, 1 King Bed

  • 22 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Ortea Palace Hotel, Sicily, Autograph Collection

Spa
Pet-friendly
Free WiFi
Restaurant
4.7 out of 5, Exceptional, (220)
The price is CHF 202
for 1 room
includes taxes & fees
5 Jan - 6 Jan
Ortea Palace Hotel, Sicily, Autograph Collection

About this property

Grand Hotel Des Ètrangers

Luxury Syracuse hotel in Ortigia with a full-service spa
This smoke-free hotel features a full-service spa, a restaurant and a fitness centre. Free continental breakfast and free WiFi in public areas are also provided. Additionally, a bar/lounge, a poolside bar and a rooftop terrace are on-site.
Grand Hotel Des Ètrangers offers 68 air-conditioned accommodations with minibars and a safe. Digital televisions are provided. Bathrooms include dressing gowns, slippers, designer toiletries and bidets.

This Syracuse hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include free newspapers and a hairdryer. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Recreational amenities at the hotel include a fitness centre and a seasonal outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Sarausa SPA has 1 treatment room. Services include deep-tissue massages, hot stone massages, facials and body scrubs. The spa is equipped with a sauna, a hot tub, a steam room and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic. The spa is open daily.
During your stay at Grand Hotel Des Ètrangers, you're just a quick walk from Tropical Aquarium of Syracuse. You'll find features such as free breakfast and free WiFi in public areas, plus a full-service spa.
  • Free continental breakfast served daily
  • Free WiFi
  • Enjoy Mediterranean cuisine while dining at Clou Bar and Restaurant
  • Valet parking available for a fee
  • Take a swim in the seasonal outdoor pool
  • Treat yourself to facials, deep-tissue massages or body treatments at Sarausa SPA
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym and bicycles to rent
  • Steps from Tropical Aquarium of Syracuse and Fonte Aretusa
  • Airport shuttle service available for a fee
  • Pets welcome for a fee (restrictions apply)
Grand Hotel Des Ètrangers offers its guests a full-service spa, a fitness centre, and a seasonal outdoor pool. There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Free breakfast is served daily. WiFi and wired Internet are free in public spaces.

A rooftop terrace, spa services, and tour/ticket assistance are also featured at the luxury Grand Hotel Des Ètrangers. An airport shuttle (available 24 hours) is available for a fee. Parking is available for a fee.

This 5-star Syracuse hotel is smoke free.

Guests are served a free continental breakfast daily from 8:00 AM to 11:00 AM.
Clou Bar and Restaurant – This restaurant specialises in Mediterranean cuisine.

Languages

English, French, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Valet parking on site (EUR 50 per day)

Food and drink

  • Free continental breakfast available daily 8:00 AM to 11:00 AM
  • A bar/lounge
  • A poolside bar
  • A restaurant

Restaurants on site

  • Clou Bar and Restaurant

Things to do

  • Bicycle rentals
  • Full-service spa
  • Gym
  • Seasonal outdoor pool

Family friendly

  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • Meeting rooms

Outdoors

  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Full-service spa

  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room
  • Treatment room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 50-inch TV with digital channels

Food and drink

  • Minibar

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free daily newspapers
  • Heating
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: EUR 65 per pet, per night
  • Weight limit: 11 lb per pet
  • Pets cannot be left unattended
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 2 years old and younger stay free when using existing bedding.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: EUR 5.00 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: EUR 130 per vehicle (one-way, maximum occupancy 3)
  • Valet parking fee: EUR 50 per day
  • Pet fee: EUR 65 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Grand Hotel Des Ètrangers offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 48 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival.

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • On-site cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • The seasonal pool will open in May and close in October.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children aged 2 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Des Etrangers
Des Etrangers Hotel
Des Etrangers Hotel Syracuse
Des Etrangers Syracuse
Etrangers
Hotel Etrangers
Des Etrangers Et Miramare Hotel
Des Etrangers Hotel & Spa Sicily/Syracuse, Italy
Des Etrangers Hotel And Spa
Etrangers Hotel Syracuse
Etrangers Hotel
Etrangers Syracuse
Grand Hotel Ètrangers Syracuse
Grand Hotel Ètrangers
Grand Ètrangers Syracuse
Grand Ètrangers
Grand Hotel Des Etrangeres
Des Etrangers Hotel SPA

Grand Hotel Des Ètrangers Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 30 out of 37 reviews" "
Rating 8 - Good. 3 out of 37 reviews" "
Rating 6 - Okay. 3 out of 37 reviews" "
Rating 4 - Poor. 0 out of 37 reviews" "
Rating 2 - Terrible. 1 out of 37 reviews" "

10/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

SUZI

Stayed 3 nights in Sep 2024

10/10 Excellent

Michael Louis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful Hotel with a great view of the ocean
The Grand Hotel des Estrangers is a beautiful hotel perfectly located in the Ortigia section of Syracuse. The building is beautiful and the renovations are very stylish. The breakfast was excellent and the rooftop bar and restaurant are quite nice. The staff is high professional and friendly. We had massages at their Spa which were top notch. The gym is adequate. Good luck if you need to change large euro bills for smaller denominations, we asked once or twice every day and were often unable to get it from the front desk. I know it’s not a bank but it’s a reasonable request.
Stayed 4 nights in Sep 2024

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Elegant & Sophisticated.
Fabulous hotel right on the waters edge in the heart of Ortigia. The hotel was perfect in every way.
Stayed 3 nights in Sep 2024

10/10 Excellent

Jane, Bryn Mawr

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfectly located with breathtaking views of the sea. Staff was excellent. Only issue we had was it took over 45 minutes to get our car from the valet parking and I almost missed my train in Siracusa because of it.
Stayed 1 night in Sep 2024

10/10 Excellent

Deb

Stayed 4 nights in Aug 2024

10/10 Excellent

patrick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel and service
Stayed 1 night in Aug 2024

6/10 Okay

Renzo, Toronto

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was in a great location of Ortigia and the staff were very helpful. However, the hotel was not at a 5 star level. Management of the hotel and staff seemed to be lacking at times. Also, the room we booked did not appear to be the one assigned to us but they were able to resolve it.
Stayed 5 nights in Jun 2024

10/10 Excellent

Rachel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stepping into the hotel lobby was like stepping through a time travel portal. High ceilings, beautiful artwork, and gracious lines. Staff could not have been friendlier or more helpful with restaurant recommendations, tours, and directions. Breakfast was abundant and options for every kind of taste and diet.
Stayed 4 nights in May 2024

10/10 Excellent

Jennifer

Stayed 2 nights in May 2024

10/10 Excellent

Sam, Palo Alto

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The location is superb and Ortigia is such an interesting and lovely place. It is a must see!, so much history!!
Stayed 3 nights in May 2024

6/10 Okay

Deena

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Rooms were tiny and not well laid out
The room for 2 was so incredibly small , we could barely move around: The people working at the hotel were absolutely wonderful, helpful and friendly.. but logistically the room was so tiny and it was not laid out well at all. For the amount of money we were paying it simply was not worth it. We however very much liked the hotel personnel:
Stayed 3 nights in May 2024

10/10 Excellent

Lazaro

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Every thing is perfect
Stayed 2 nights in May 2024

10/10 Excellent

James

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice city hotel. Hotel is well-situated for exploring Ortigia. Room, with a view of the water, was quite nice and very clean. Staff was very friendly. Breakfast buffet was as expected for a property of this caliber. Hotel is located within restricted zone, so it was possible to drive to hotel but then necessary to valet park (at 50 Euros/day). We also walked to the archeological park and museum in Siracusa although this was quite a ways. There is a rooftop outdoor lounge that has a view but seems too hot for afternoon use and a bit too cool for the evening during our late October visit. We highly recommended this hotel.
Stayed 2 nights in Oct 2023

10/10 Excellent

Paul, Dolans Bay

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous location
Stayed 2 nights in Oct 2023

10/10 Excellent

Anne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was our best hotel experience in Sicily so far. The hotel is beautifully decorated with Art Deco style. I highly recommend a room with sea view because the sunset from the balcony is super romantic. The staff was lovely and very helpful. The breakfast was delicious with both buffet and à la carte options (not included). We benefited from a free access to the spa (depends on the category of the room) and we really enjoyed the aromatic showers. The hotel is perfectly situated on Ortigia, so close to everything to visit. I would stay definitely here again!
Stayed 3 nights in Oct 2023

10/10 Excellent

Linzi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2023

10/10 Excellent

Michelle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location near everything, beautiful room with a sea view, clean, friendly staff! Would highly recommend and plan to be back soon!
Stayed 2 nights in Aug 2023

10/10 Excellent

Ravish

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best hotels I have ever stayed at.
Stayed 1 night in Jul 2023

10/10 Excellent

Olga

Stayed 2 nights in Jul 2023

10/10 Excellent

Elizabeth

Stayed 3 nights in Jun 2023

8/10 Good

Susan

Travelled with partner
Liked: Cleanliness, staff & service
Property is beautiful and staff were very helpful. The hotel does not have a pool nor sun beds. This was very disappointing. Also bathroom configuration was terrible. Shower very small with no shelves. Door banged into the toilet. Having a bathtub was a waste of space.
Stayed 3 nights in Jun 2023

10/10 Excellent

Nathalie

Stayed 2 nights in Sep 2022

8/10 Good

Mario

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Boa.
Stayed 4 nights in Sep 2024

10/10 Excellent

jose andres

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

6/10 Okay

gumho

Liked: Cleanliness, property conditions & facilities, room comfort
5스타 호텔로서 조금더 노력이 필요해 보임
나쁘진 않으나 가격대비 서비스가 떨어집니다. 물론 하이시즌이라 그럴수 있다고 생각되지만 이태리 여행중 가장 높은 가격의 호텔인데 비해 기대이하였던것은 사실입니다.단체여행을 위해 방문한건데 이곳에서 지내는건 포기했습니다.
Stayed 2 nights in Jul 2024