Holiday Inn Auburn-Finger Lakes Region by IHG

3.0 star property

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Photo gallery for Holiday Inn Auburn-Finger Lakes Region by IHG

Indoor pool, pool loungers
Exterior
Exterior
Exterior
Exterior

Reviews

8.0 out of 10
Very good

Popular amenities

  • Gym
  • Room service
  • Bar
  • Breakfast available
  • Laundry
  • 24/7 front desk

Explore the area

Map
75 North St, Auburn, NY, 13021
  • Auburn Public Theater
    ‪5 min walk‬
  • Seward House Museum
    ‪7 min walk‬
  • Auburn Community Hospital
    ‪15 min walk‬
  • Syracuse, NY (SYR-Hancock Intl.)
    ‪42 min drive‬

Room options

Standard Room, 1 Queen Bed, Accessible (Mobility, Accessible Tub)

  • 23 sq m
  • Sleeps 2
  • 1 Queen Bed

Standard Room, 2 Double Beds

  • 21 sq m
  • Sleeps 4
  • 2 Double Beds

Standard Room, 1 Double Bed, Accessible (Mobility, Roll-In Shower)

  • 21 sq m
  • Sleeps 2
  • 1 Double Bed

Premium Room, 1 King Bed

  • 28 sq m
  • Sleeps 4
  • 1 King Bed

Standard Room

  • 18 sq m
  • Sleeps 2
  • 1 Single Bed

Suite, 1 Bedroom

  • 33 sq m
  • Sleeps 4
  • 1 King Bed

Standard Room, 1 King Bed

  • 21 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

About this property

Holiday Inn Auburn-Finger Lakes Region by IHG

Hotel in Auburn with fitness centre and 24-hour business centre
An indoor pool, a restaurant and a fitness centre are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a 24-hour business centre and a conference centre are on-site.
Holiday Inn Auburn-Finger Lakes Region by IHG offers 165 air-conditioned accommodations with a safe and coffee/tea makers. A pillow menu is available. Flat-screen televisions come with premium cable channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Holiday Inn Auburn-Finger Lakes Region by IHG. During your stay, you're just a quick walk from Auburn Public Theater. Features include free WiFi in public areas and free self-parking, plus an indoor pool.
  • Free WiFi
  • Free self-parking and Motorhome/coach/lorry parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Full breakfast served daily for a fee
  • Take a swim in the indoor pool
  • Amenities include free newspapers in reception, a front desk safe and a 24-hour business centre
  • On-site recreation includes a gym
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Within a 10-minute walk of Auburn Public Theater and Willard Memorial Chapel
Holiday Inn Auburn-Finger Lakes Region by IHG offers its guests an indoor pool and a fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A 24-hour business centre and meeting rooms are available. Event space at this hotel measures 10000 square feet (929 square metres) and includes a conference centre. The business-friendly Holiday Inn Auburn-Finger Lakes Region by IHG also features a garden, complimentary newspapers in the lobby, and a fireplace in the lobby. Free self parking is available.

This 3-star Auburn hotel is smoke free.

For a fee, guests can enjoy full breakfast on weekdays from 6:30 AM to 10:30 AM and at the weekend from 7:00 AM to 11:00 AM.
Holiday Inn Auburn-Finger Lakes Region by IHG has a restaurant on site.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site

Food and drink

  • Full breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 4 to 18 per person
  • A bar/lounge
  • A restaurant

Things to do

  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Free cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre (10,000 square foot of space)
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Free local calls
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Renovations and closures

The following facilities are closed on Sunday, Monday, Tuesday and Wednesday:
  • Restaurant
The following facilities are closed on Tuesday, Wednesday, Thursday, Friday and Saturday:
  • Indoor pool

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 4.00 to 18.00 per person
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Auburn-Finger Lakes
Holiday Inn Auburn-Finger Lakes
Holiday Inn Auburn-Finger Lakes Region
Holiday Inn Lakes Region
Holiday Inn Lakes Region Hotel
Holiday Inn Lakes Region Hotel Auburn-Finger
Auburn Holiday Inn
Holiday Inn Auburn - Finger Lakes Region Hotel Auburn
Holiday Inn Auburn - Finger Lakes Region NY
Holiday Inn Auburn-Finger Lakes Region Hotel

Holiday Inn Auburn-Finger Lakes Region by IHG Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 283 out of 633 reviews
Rating 8 - Good. 181 out of 633 reviews
Rating 6 - Okay. 74 out of 633 reviews
Rating 4 - Poor. 42 out of 633 reviews
Rating 2 - Terrible. 53 out of 633 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Sylvie

Disliked: Property conditions & facilities
Room was in poor condition and ac did not work
Stayed 3 nights in Sep 2024

10/10 Excellent

Marissa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was nice
Stayed 1 night in Nov 2024

2/10 Terrible

Catherine

Disliked: Cleanliness, staff & service, property conditions & facilities
Completely off The highway, not a good location of town. The elevator felt like it was gonna break when you got on it. The shower was old and dirty. The staff was unfriendly.
Stayed 1 night in Nov 2024

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I am a frequent business traveler and typically stay in Marriotts - but Auburn has none - I stayed here for a conference that was taking place here. The staff at the desk was so polite and professional and genuine. The room was clean, everything worked great. Very quiet, and the mattress was extremely comfortable. Would stay here again in a heartbeat. I really liked it! Fellow Guests were nice too.
Stayed 1 night in Nov 2024

10/10 Excellent

Bambi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed overnight for a nearby swim meet. Room was clean comfortable. Black out curtains definately work! I woke and thought it was the middle of the night but it was 7:45. Staff was friendly. Only downside was that tub in room 315 held water when showering, drain probably needs to be cleaned. Staff notified of this when checking out.
Stayed 1 night in Nov 2024

2/10 Terrible

Jessica

Stayed 1 night in Nov 2024

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Janette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It had many amenities of which I didn't even use for the one night stay but I would highly recommend it for anyone staying in town. It was within walking distance of restaurants and highlights of Auburn. The only thing that bothered me a little bit was the toilet was VERY low, lower than the height of the bathtub top and the bed was much softer than I'm used to but I am 67 with a bad back. Even so, I enjoyed my stay and would go there again.
Stayed 1 night in Nov 2024

6/10 Okay

Martha

Travelled with group
Liked: Property conditions & facilities
Did not receive free breakfast as advertised
Stayed 3 nights in Nov 2024

6/10 Okay

Cynthia

Stayed 1 night in Jul 2024

10/10 Excellent

Kristine

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was wonderful
Stayed 1 night in Nov 2024

8/10 Good

kiana jade

Stayed 1 night in Oct 2024

10/10 Excellent

fanta

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

8/10 Good

Tonia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is well maintained and close to food and shopping. Only issue was the down comforter and pillows. My son and I are allergic to down. Walmart was close enough to buy our own plllows and blankets.
Stayed 2 nights in Nov 2024

8/10 Good

Lothar

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Room cleanup not great - did not make up room or replace in-room coffee - staff shortage??
Stayed 4 nights in Oct 2024

6/10 Okay

Larry

Travelled with family
Front desk staff very professional
Stayed 3 nights in Nov 2024

8/10 Good

Jason

Stayed 1 night in Oct 2024

6/10 Okay

Laurence

Travelled with family
Lacked adequate staff
Stayed 2 nights in Nov 2024

10/10 Excellent

Tina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Always a great stay here .
Stayed 1 night in Oct 2024

8/10 Good

Tara

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

6/10 Okay

Lilian

Stayed 2 nights in Sep 2024

4/10 Poor

Geovanna, New York

Travelled with partner
Disliked: Amenities
property looks tired and needs some TLC
Stayed 2 nights in Oct 2024

2/10 Terrible

Brian

Stayed 1 night in Sep 2024

10/10 Excellent

Johanna

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It’s almost impossible to get a hold of somebody via the phone to make a reservation so book online. However, the facility itself is clean and comfortable, breakfast was good and I would stay again (I came in for an event and missed out on the group rate as nobody EVER answered the phone after calling 5 days straight at various times…about 30 calls in total). Once in person, the front desk and other facility staff were wonderful, just nobody answers the phone!
Stayed 2 nights in Oct 2024

2/10 Terrible

Anat

Stayed 1 night in Oct 2024