Holiday Inn Express & Suites Dewitt (Syracuse), an IHG Hotel

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Holiday Inn Express & Suites Dewitt (Syracuse), an IHG Hotel

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Suite, 2 Queen Beds | Premium bedding, memory-foam beds, in-room safe, desk

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Housekeeping
  • Gym
  • Air conditioning
  • 24/7 front desk

Explore the area

Map
5908 Widewaters Pkwy, East Syracuse, NY, 13057
  • Le Moyne College
    17 min walk
  • Syracuse University
    8 min drive
  • Crouse Hospital
    8 min drive
  • Syracuse, NY (SYR-Hancock Intl.)
    15 min drive

Room options

Suite, 2 Queen Beds

  • 41 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed (Leisure)

  • 29 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Accessible (Mobility)

  • 29 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Accessible (Roll-In Shower)

  • 29 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Accessible (Mobility)

  • 35 sq m
  • Sleeps 4
  • 1 King Bed

Standard Room, 2 Queen Beds, Accessible (Mobility)

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

Suite, 1 Queen Bed

  • 33 sq m
  • Sleeps 4
  • 1 Queen Bed

Standard Room

  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

Suite, 1 King Bed

  • 35 sq m
  • Sleeps 4
  • 1 King Bed

Suite, 2 Queen Beds, Accessible

  • 41 sq m
  • Sleeps 4
  • 2 Queen Beds

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About this property

Holiday Inn Express & Suites Dewitt (Syracuse), an IHG Hotel

Suburban hotel with free breakfast and fitness centre
An indoor pool, a fitness centre and a 24-hour business centre are available at this smoke-free hotel. Free weekend breakfast, free WiFi in public areas and free self parking are also provided. Additionally, coffee/tea in a common area, conference space and dry cleaning are on-site.
Holiday Inn Express & Suites Dewitt (Syracuse), an IHG Hotel offers 89 accommodations with a safe and free newspapers. Memory foam beds feature premium bedding. Televisions come with premium cable channels and pay-per-view films. Guests can make use of the in-room fridges, microwaves and coffee/tea makers. Bathrooms include a separate bath and shower, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a fitness centre.
Our customers tell us that they can't get enough of the free breakfast at Holiday Inn Express & Suites Dewitt (Syracuse), an IHG Hotel. During your stay, you'll be within walking distance of Le Moyne College. You'll find features such as free WiFi in public areas and free self-parking, plus an indoor pool.
  • Free buffet breakfast served at weekends
  • Free WiFi
  • Free self-parking and Motorhome/coach/lorry parking
  • Take a swim in the indoor pool
  • Amenities include free newspapers in reception, a front desk safe and a 24-hour business centre
  • On-site recreation includes a gym
  • Guests have great things to say about the clean guestrooms and the breakfast
  • 7 minutes by car from Erie Canal Museum and 7 minutes from The Oncenter
Holiday Inn Express & Suites Dewitt (Syracuse), an IHG Hotel offers its guests an indoor pool and a fitness centre. A computer station is on site and WiFi is free in public spaces. A 24-hour business centre and a meeting room are available. Free breakfast is served on weekends. Event space at this hotel measures 650 square feet (60 square metres) and includes conference space. A vending machine, multilingual staff, and coffee/tea in common area are also featured at the business-friendly Holiday Inn Express & Suites Dewitt (Syracuse), an IHG Hotel. Free self parking is available.

This East Syracuse hotel is smoke free.

Guests are served a free buffet breakfast on weekends from 7:00 AM to 10:00 AM.

Languages

English, French, Russian, Ukranian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available on weekends 7:00 AM to 10:00 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • Indoor pool

Family friendly

  • Free cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre
  • 650 square feet of conference space
  • Computer station
  • Meeting room

Outdoors

  • In a state park
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Height-adjustable showerhead
  • Lift
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Memory foam mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Towels provided

Entertainment

  • 32-inch HDTV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding. Children may not be eligible for complimentary breakfast.
  • Rollaway/extra beds are available for USD 15.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Front desk staff will greet guests on arrival.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Children may not be eligible for complimentary breakfast.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn DEWITT
Holiday Inn Express DEWITT SYRACUSE
Holiday Inn Express Hotel DEWITT SYRACUSE
Holiday Inn Hotel DEWITT
Holiday Inn Express Dewitt Syracuse Hotel
Holiday Inn Express Dewitt Hotel
Holiday Inn Express Dewitt
Holiday Inn Express Suites Dewitt (Syracuse)
Holiday Inn Express Suites Dewitt (Syracuse) an IHG Hotel
"Holiday Inn Express Suites Dewitt (Syracuse) an IHG Hotel"

Holiday Inn Express & Suites Dewitt (Syracuse), an IHG Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 509 out of 1003 reviews" "
Rating 8 - Good. 322 out of 1003 reviews" "
Rating 6 - Okay. 96 out of 1003 reviews" "
Rating 4 - Poor. 44 out of 1003 reviews" "
Rating 2 - Terrible. 32 out of 1003 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Sharleen

Stayed 3 nights in Sep 2024

10/10 Excellent

Mohammed

Stayed 1 night in Aug 2024

10/10 Excellent

Sabrina

Stayed 1 night in Sep 2024

10/10 Excellent

Laura

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were super friendly and attentive. Location near the expressway was perfect. The bed was comfy and the shower had great water pressure. The breakfast was superb. It had eggs, bacon, sausage, toast, pancakes, cereal, yogurt. So many options! Would stay again.
Stayed 1 night in Sep 2024

10/10 Excellent

Amanda, Kent

Liked: Cleanliness, staff & service, property conditions & facilities
Need more outlets and the surrounding area looked rough. But easy access on and off the freeway and a good last minute price.
Stayed 1 night in Sep 2024

6/10 Okay

Anthony

Stayed 1 night in Aug 2024

10/10 Excellent

Thomas

Stayed 3 nights in Jul 2024

10/10 Excellent

Malcolm

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Joshua

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed for 4 nights on an out of state construction job. Ample parking for large trucks & trailers easy roads in and out, big plus right next to home depot. A young guy (Alex If i remember wrong sorry bud) was out often to pick up the lot trash and keep the ground tidy he was very friendly and talking to him about our trade was a good time to vent. BIG THANKS to Miss Sonya in the kitchen. She was attentive, friendly and kept things clean and stocked, even with 5 hungry men eating there big plates! Breakfast spread was Incredible! 5 out of 5 from us.
Stayed 4 nights in Sep 2024

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

KIEN NING

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was good!
Stayed 1 night in Aug 2024

6/10 Okay

joyce, rochester

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The door to the room didn't shut properly. Had to lift up on the door handle to get the door to close.
Stayed 1 night in Aug 2024

8/10 Good

Chris

Stayed 1 night in Aug 2024

10/10 Excellent

Dori

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was very helpful and friendly. The rooms were clean and comfortable.
Stayed 3 nights in Aug 2024

6/10 Okay

florent

Travelled with partner
Liked: Cleanliness
Need Renovation asap. Room old smelly bathroom full of caulking and old. Lobby looks good, they took care of the lobby and good area but not the rooms. Hallway carpets old stained and smelly. Would wait until they renovate to go again. Too expensive for the experience. Staff is good but rooms are not.
Stayed 2 nights in Aug 2024

10/10 Excellent

ROSA

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Excelente place,very convenient.
Stayed 1 night in Aug 2024

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Thomas

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are always friendly, and helpful when looking for new things to do in the area. It’s always a pleasure staying at this location.
Stayed 2 nights in Aug 2024

10/10 Excellent

Katherine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

2/10 Terrible

Hasmeet

Travelled with partner
Liked: Staff & service, amenities
Disliked: Cleanliness
Arrived at the hotel late after a long drive from New York. Arrived at 10 pm and went straight to the room. Lucky the room had 2 beds because the bed on the left had hair on the pillow and on the comforter. Hair all over the washroom floor. Not hygienic at all. Please get back to me as soon as possible.
Stayed 1 night in Aug 2024

10/10 Excellent

Erik

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Jeanne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff. Good breakfast.
Stayed 2 nights in Aug 2024

6/10 Okay

Biji

Travelled with family
Liked: Staff & service
not as expected, not well maintained, not a good value.
Stayed 1 night in Aug 2024

4/10 Poor

nancy

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Not booking again
The check in was great. The lobby was very deceiving because it portrayed that the facility had been upgraded. Unfortunately not!!!! The rooms were subpar by far. The carpet as dirty not walking on it without shoes. There were dings and scratches all over. The room smelled of mildew and for someone with asthma it wasn't fun. the furniture reminded you of a motel not a hotel it was so outdated. The mattress was bumpy because they had so many blankets under the sheet for whatever reason. I did look for bedbugs and there were none thank god. The door to the room had a 2 inch space from the bottom of the door. The only good thing they had going for them was the breakfast, The breakfast staff was nice and tried to keep up with the crowd
Stayed 1 night in Aug 2024

8/10 Good

Robin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024