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Holiday Inn Express Syracuse Airport, an IHG Hotel

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Holiday Inn Express Syracuse Airport, an IHG Hotel

Exterior
Exterior
Restaurant
Indoor pool, pool loungers
Standard Room | Premium bedding, desk, blackout curtains, iron/ironing board

Reviews

8.0 out of 10

Very good

Popular amenities

  • Pool
  • Breakfast included
  • Housekeeping
  • Air conditioning
  • Parking included

Explore the area

Map
5418 South Bay Road, North Syracuse, NY, 13212
  • Onondaga Lake Park
    5 min drive
  • Destiny USA
    6 min drive
  • NBT Bank Stadium
    6 min drive
  • Syracuse, NY (SYR-Hancock Intl.)
    4 min drive

Room options

View all photos for Standard Room, 2 Queen Beds

Premium bedding, desk, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds

  • 30 sq m
  • Sleeps 5
  • 2 Queen Beds

View all photos for Suite, 1 King Bed with Sofa bed

Premium bedding, desk, blackout curtains, iron/ironing board

Suite, 1 King Bed with Sofa bed

  • 30 sq m
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed

Premium bedding, desk, blackout curtains, iron/ironing board

Standard Room, 1 King Bed

  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (Mobility, Roll-In Shower, Extra Space)

Premium bedding, desk, blackout curtains, iron/ironing board

Standard Room, 1 King Bed (Mobility, Roll-In Shower, Extra Space)

  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Mobility, Accessible Tub)

Premium bedding, desk, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds, Accessible (Mobility, Accessible Tub)

  • 30 sq m
  • Sleeps 5
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible (Mobility Roll-In Shower)

Premium bedding, desk, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Accessible (Mobility Roll-In Shower)

  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible (Comm, Mobil, Accessible Tub)

Premium bedding, desk, blackout curtains, iron/ironing board

Suite, 1 King Bed with Sofa bed, Accessible (Comm, Mobil, Accessible Tub)

  • 30 sq m
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room

Standard Room | Premium bedding, desk, blackout curtains, iron/ironing board

Standard Room

  • 30 sq m
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

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Exterior

Hampton Inn & Suites Syracuse North Airport Area

Pool
Breakfast included
Free airport shuttle
Pet-friendly
4.8 out of 5, Exceptional, (1001)
The price is CHF 121
for 1 room
includes taxes & fees
1 Jan - 2 Jan
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About this property

Holiday Inn Express Syracuse Airport, an IHG Hotel

Suburban hotel with free breakfast and free airport shuttle
This hotel features an indoor pool, a fitness centre and a snack bar/deli. Free buffet breakfast is provided, as well as free WiFi in public areas, free self parking and a free airport shuttle. Other amenities include a 24-hour business centre, coffee/tea in a common area and a microwave in a common area.
Holiday Inn Express Syracuse Airport, an IHG Hotel offers 95 air-conditioned accommodations with free newspapers and coffee/tea makers. Beds feature premium bedding. Flat-screen televisions come with premium cable channels. Fridges and microwaves are provided. Bathrooms include complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Holiday Inn Express Syracuse Airport, an IHG Hotel. During your stay, you'll be within walking distance of North Medical Family Practice. You'll find features such as free breakfast, free WiFi in public areas and free self-parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, a porter and luggage storage
  • On-site recreation includes a gym
  • Guests speak favourably about the proximity to the airport and the clean guestrooms
  • 5 minutes by car from Onondaga Lake Park and 6 minutes from Destiny USA
  • Free airport, train station pick-up and train station drop-off shuttle service
Holiday Inn Express Syracuse Airport, an IHG Hotel offers its guests an indoor pool and a fitness centre. There's a snack bar/deli on site. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces.

A 24-hour business centre and a meeting room are available. Event space at this hotel measures 300 square feet (28 square metres) and includes conference space. A vending machine, multilingual staff, and coffee/tea in common area are also featured at Holiday Inn Express Syracuse Airport, an IHG Hotel. A roundtrip airport shuttle during limited hours, A train station pick-up shuttle and A train station drop-off shuttle are free. Limited free parking is available on a first-come, first-served basis.

Guests are served a free buffet breakfast on weekdays from 5:30 AM to 9:30 AM and at the weekend from 6:30 AM to 10 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free return airport shuttle from 4 AM to 1:00 AM
  • Free train station pick-up shuttle from 4:00 AM to 12:30 AM
  • Free train station drop-off
  • Free self parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available 5:30 AM to 9:30 AM on weekdays and 6:30 AM to 10 AM on weekends
  • Coffee and tea in common areas
  • Snack bar/deli

Family friendly

  • Free cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • 24-hour business centre
  • 300 square feet of conference space
  • Computer station
  • Meeting room

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible van parking

More

  • 3 floors
  • Banquet hall
  • Built in 2007
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

This property offers transfers from the airport and train station; to arrange pick-up, guests must contact the property on arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 4 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per stay.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Service fee: USD 15 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 10.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Holiday Inn Express Syracuse Airport, an IHG Hotel offers transfers from the airport and train station. Please contact the property on the number on the booking confirmation on arrival with your arrival details. Front desk staff will greet guests on arrival.
This property does not provide extended parking. Parking is limited to the duration of the guest's stay.

We should mention

  • Up to 4 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Hotel Syracuse Airport
Holiday Inn Express Syracuse Airport
Holiday Inn Express Syracuse Airport Hotel
Inn Express Syracuse Hotel
Holiday Inn Express Syracuse Airport
Holiday Inn Express Syracuse Airport, an IHG Hotel Hotel

Holiday Inn Express Syracuse Airport, an IHG Hotel Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 468 out of 1001 reviews" "
Rating 8 - Good. 244 out of 1001 reviews" "
Rating 6 - Okay. 126 out of 1001 reviews" "
Rating 4 - Poor. 84 out of 1001 reviews" "
Rating 2 - Terrible. 79 out of 1001 reviews" "

8.0/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

RICHARD J

Liked: Cleanliness, staff & service, property conditions & facilities
Great shower!
Stayed 1 night in Sep 2024

8/10 Good

Robert

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very close to the airport, and then close to the highways
Stayed 1 night in Aug 2024

10/10 Excellent

Oludare

Stayed 1 night in Sep 2024

10/10 Excellent

Charlene

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was good. Could have had an extra trash can in the living/bed area. Toiletries were very nice. Staff very very pleasant and accommodating with the airport shuttle.
Stayed 1 night in Sep 2024

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jul 2024

6/10 Okay

Alejandro, Edina

Travelled with family
Liked: Cleanliness, amenities
Tried several times to call the front desk without getting a response. The shower floor was not properly cleaned. The shuttle service worked well the 1st day but was “unavailable” the 2nd day.
Stayed 2 nights in Sep 2024

10/10 Excellent

Kerrie

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel staff was pleasant and helpful. So close to the airport!!
Stayed 1 night in Sep 2024

10/10 Excellent

Billie, Russellville

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff friendly during check in and helpful. Transportation to airport provided. Room clean and quiet.
Stayed 1 night in Jul 2024

10/10 Excellent

Kevin

Stayed 1 night in Aug 2024

10/10 Excellent

Marguerite

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

2/10 Terrible

Kristen

Travelled with family
Disliked: Cleanliness, property conditions & facilities
I was appalled at the cleanliness of the bathroom - black and pink mould around the base of the shower, straight up hair and other stuff in the shower (was it even cleaned prior to us coming? I don’t think so), shower handle fell off, water was 6 inches deep in the shower - would not drain. Brought these concerns to the head of the cleaning department and nothing was changed. The continental breakfast was also very poor: out of pancakes, cinnamon buns and orange juice. The poor woman in charge of the dining room was working hard but could not manage the lack of items at the facility. Will not come back.
Stayed 2 nights in Aug 2024

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

6/10 Okay

DOUG

Travelled with partner
Disliked: Cleanliness
This Holiday Inn did not measure up to our standards. After waiting over 30 minutes (due to a computer crash) for our room we discovered an empty bottle in the room and other small trash items on the floor. (somebody missed some sweeping). Breakfast was much less than I expected and the entire property feels in need of renovation. It was our most expensive hotel on our recent trip (perhaps due to the State Fair?) but I would not stay here again.
Stayed 1 night in Aug 2024

8/10 Good

MELODY

Stayed 1 night in Aug 2024

8/10 Good

JERRY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Airport hotel layover clean and comfotable
Stayed 1 night in Aug 2024

8/10 Good

Alex, Tucson

Liked: Cleanliness, staff & service, property conditions & facilities
Quick overnight stay. Friendly staff, clean enough room, WiFi a little weak and shower floor a little sticky but a good enough stay.
Stayed 1 night in Aug 2024

4/10 Poor

Maria

Disliked: Cleanliness, staff & service
Breakfast had not much to offer.
Stayed 2 nights in Aug 2024

8/10 Good

Blair

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay, Park and Fly
Great launch point to fly out of Syracuse!
Stayed 1 night in Aug 2024

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Good place
Stayed 1 night in Aug 2024

8/10 Good

Michael

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Its proximity to the airport
Stayed 1 night in Aug 2024

8/10 Good

Melissa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the airport. Shuttle service. Newly renovated.
Stayed 1 night in Aug 2024

10/10 Excellent

Jennifer, Longmont

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such great staff there--helped me with multiply timed check ins. Very clean and convenient. Safe parking lot very well lit. Would definitely stay again!
Stayed 1 night in Jul 2024

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
Not the best Holiday Inn we've stayed at.
It looked like the hotel was undergoing renovation. However, the bathroom fan cover was missing, the A/C unit cycled on and off continuously, and the sound isolation was inadequate, as we could easily hear the guests directly above us. The location, however, was very convenient to the airport.
Stayed 1 night in Jul 2024

10/10 Excellent

David

Stayed 1 night in Aug 2024

6/10 Okay

eric

Travelled with group
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Front desk unstaffed for 20 to 30 minutes, person in lobby said desk person drove someone to grocery store. Youth team staying at hotel banging on doors and throwing ice on doors, apparently no cameras or security to identify. Got to hotel and they were playing room roulette, moving peoples rooms to accomadate, had given our room away and moving someone else to get our room back.
Stayed 1 night in Aug 2024