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Holiday Inn & Suites Syracuse Airport - Liverpool, an IHG Hotel

3.5 star property
VIP Access

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Holiday Inn & Suites Syracuse Airport - Liverpool, an IHG Hotel

Indoor pool, open 7:00 AM to 10:00 PM, pool loungers
Exterior
Lobby sitting area
Exterior
Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Free airport shuttle
  • Bar
  • Pool
  • Gym
  • Hot tub
  • 24/7 front desk

Explore the area

Map
400 7th North St., Liverpool, NY, 13088
  • Destiny USA
    3 min drive
  • Lake Onondaga
    3 min drive
  • NBT Bank Stadium
    4 min drive
  • Syracuse, NY (SYR-Hancock Intl.)
    6 min drive
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Suite, 1 Queen Bed, Accessible (Mobility, Roll-In Shower)

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Suite, 1 Queen Bed, Accessible (Mobility, Roll-In Shower)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 King Bed, Kitchen

Room amenity

Suite, 1 King Bed, Kitchen

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Standard Room

  • Sleeps 2
  • 1 King Bed OR 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Kitchen

Room amenity

Suite, 2 Queen Beds, Kitchen

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Queen Bed, Kitchen

Room amenity

Suite, 1 Queen Bed, Kitchen

  • Sleeps 2
  • 1 Queen Bed

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Exterior

Hampton Inn & Suites Syracuse North Airport Area

Pool
Breakfast included
Free airport shuttle
Pet-friendly
4.8 out of 5, Exceptional, (1007)
The price is CHF 121
for 1 room
includes taxes & fees
5 Jan - 6 Jan
Hampton Inn & Suites Syracuse North Airport Area

About this property

Holiday Inn & Suites Syracuse Airport - Liverpool, an IHG Hotel

Suburban hotel with free airport shuttle and 24-hour fitness centre
This smoke-free hotel features an indoor pool, a restaurant and a 24-hour fitness centre. Free WiFi in public areas, free self parking and a free airport shuttle are also provided. Additionally, a bar/lounge, a snack bar/deli and a 24-hour business centre are on-site.
Holiday Inn & Suites Syracuse Airport - Liverpool, an IHG Hotel offers 137 accommodations with DVD players and a safe. Each accommodation is individually furnished and decorated. Pillowtop beds feature Egyptian cotton sheets, down duvets and premium bedding. A pillow menu is available. 42-inch flat-screen televisions come with premium cable channels. Microwaves and coffee/tea makers are provided. Bathrooms include baths or showers with a hydromassage showerhead, designer toiletries, complimentary toiletries and hairdryers.

This Liverpool hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include complimentary bottles of water and an iron/ironing board. A nightly turndown service is provided and housekeeping is offered on a daily basis.

An indoor pool and Access to hot tub are on site. Other recreational amenities include a 24-hour fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Holiday Inn & Suites Syracuse Airport - Liverpool, an IHG Hotel. During your stay, you'll be within walking distance of Onondaga Lake Park. You'll find features such as free WiFi in public areas, free self-parking and a free round-trip airport shuttle.
  • Free WiFi and wired Internet
  • Free self-parking, extended parking and Motorhome/coach/lorry parking
  • Enjoy a bite to eat at Blue Spruce Lounge, a bistro that serves American cuisine
  • Full breakfast served daily for a fee
  • Take a swim in the indoor pool or soak in the hot tub
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym
  • Just a 2-minute drive from Onondaga Lake Park and a few minutes from WonderWorks
  • Free airport shuttle service
  • Cats and dogs welcome for a fee (restrictions apply)
Holiday Inn & Suites Syracuse Airport - Liverpool, an IHG Hotel offers its guests an indoor pool, Access to hot tub, and a 24-hour fitness centre. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

Business amenities include a 24-hour business centre and a meeting room. Event space at this hotel measures 2100 square feet (195 square metres) and includes conference space. A terrace, barbecue grills, and a vending machine are also featured at the business-friendly Holiday Inn & Suites Syracuse Airport - Liverpool, an IHG Hotel. A roundtrip airport shuttle is free during limited hours. Free self parking is available.

This 3.5-star Liverpool hotel is smoke free.

For a fee, guests can enjoy a full breakfast daily from 6:30 AM to 10:00 AM.
Blue Spruce Lounge – This bistro specialises in American cuisine. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free return airport shuttle from 4:00 AM to midnight
  • Free extended parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 6:30 AM to 10:00 AM for a fee: USD 5.99 to 19.99 for adults and USD 5.99 to 19.99 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Blue Spruce Lounge

Things to do

  • 24-hour gym
  • Indoor pool
  • Spa tub
  • TV in common areas

Family friendly

  • Children's games
  • DVD player
  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 2,100 square feet of conference space
  • 24-hour business centre
  • Computer station
  • Meeting room

Outdoors

  • Barbecue grill
  • Picnic area
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels
  • DVD player

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Microwave
  • Mini-fridge
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free long-distance calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: USD 15 per pet, per day
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 25 lb per pet)
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 15.0 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 250.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 5.99 to 19.99 for adults and USD 5.99 to 19.99 for children
  • Pet fee: USD 15 per pet, per day
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 15.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Holiday Inn & Suites Syracuse Airport - Liverpool, an IHG Hotel offers transfers from the airport. Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.

We should mention

  • Pool access available from 7:00 AM to 10:00 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Maplewood Inn Syracuse Liverpool
Maplewood Syracuse
Maplewood Syracuse Liverpool
Maplewood Suites Extended Stay Hotel Liverpool
Maplewood Suites Extended Stay Hotel
Maplewood Suites Extended Stay Liverpool
The Maplewood Hotel Liverpool
Maplewood Suites Syracuse Airport
Holiday Inn Suites Syracuse Airport Liverpool
Maplewood Suites Extended Stay Syracuse/Airport
Holiday Inn Suites Syracuse Airport Liverpool an IHG Hotel

Holiday Inn & Suites Syracuse Airport - Liverpool, an IHG Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 559 out of 1003 reviews" "
Rating 8 - Good. 248 out of 1003 reviews" "
Rating 6 - Okay. 91 out of 1003 reviews" "
Rating 4 - Poor. 57 out of 1003 reviews" "
Rating 2 - Terrible. 48 out of 1003 reviews" "

8.6/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Kenneth, Saint Joseph

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean facilities with great location
Stayed 2 nights in Sep 2024

8/10 Good

Michael

Stayed 1 night in Aug 2024

6/10 Okay

ROBERT

Liked: Cleanliness
Stayed 1 night in Sep 2024

4/10 Poor

Kelsey

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in Sep 2024

2/10 Terrible

William

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Price has increased drastically over the last few years and the hotel itself has gone downhill. No breakfast for the high price of rooms, internet did not work, hotel phones did not work. Not worth the price to stay here anymore
Stayed 1 night in Sep 2024

10/10 Excellent

Tammy

Travelled with family
Liked: Amenities
Stayed 2 nights in Sep 2024

10/10 Excellent

Francisco

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was not far from many of the attractions we went to see. It has a pool and lots of parking.
Stayed 2 nights in Aug 2024

8/10 Good

Patricia A

Travelled with family
The room was clean and comfortable however there was an empty bottle of whiskey behind the chair in our room. Also, there were only wash clothes for 2 instead of 3.
Stayed 1 night in Aug 2024

10/10 Excellent

Heather

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
When we go to Syracuse, we always stay here. It’s always clean and the receptionist girls are always so friendly..
Stayed 1 night in Aug 2024

8/10 Good

Greta

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bar/ restaraunt was nice
Stayed 1 night in Aug 2024

10/10 Excellent

Shu

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
easy parking and friendly of the people
Stayed 1 night in Aug 2024

10/10 Excellent

Annette

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is very convenient to the highway. The pool is always a big hit with the kids. We have stayed here when it was known as the Maplewood Suites, so we are very familiar with this property. We are disappointed that the new owners have done away with the free breakfast and the option to even purchase it was not possible during our recent stay! Please consider restarting this. It's really very inconvenient to drag kids to an outside dining location to eat in the morning...
Stayed 2 nights in Aug 2024

8/10 Good

Christy

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
Staff were friendly and check in was efficient. Bathroom was not well cleaned
Stayed 1 night in Aug 2024

8/10 Good

Chrystal

Travelled with family
Liked: Cleanliness, staff & service
Hotel was clean and quiet. Rooms were clean but not updated.
Stayed 2 nights in Aug 2024

8/10 Good

Michelle

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Bryan

Stayed 1 night in Mar 2024

4/10 Poor

Frederick

Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
TV was broken in the room. They did bring and install a new one. Hot and cold water was labeled wrong on sink and shower. Hot was cold and cold was hot. Expedia said it is free extended parking. It is not. It is an extra $10 a day. They do have a free shuttle to the airport but the hours listed on expedia are incorrect. The last 2 parts i blame Expedia not the hotel.
Stayed 1 night in Aug 2024

6/10 Okay

Jenna

Travelled with family and small children
Liked: Staff & service
Disliked: Amenities
Rooms were nice and clean, rooms are large and sound proof. Pool area was quite neglected and very dirty. Live music was good. LOVE the complimentary starbucks machine in the lobby. VIP perk was a free bottle of wine however I had to ask for it later in my stay because they forgot it. The staff were all incredibly nice!! Front desk, housekeeping and shuttle driver.
Stayed 1 night in Aug 2024

8/10 Good

Kimberly, Rincon

Travelled with partner
The hair dryer started smoking and burned out. I loved the restaurant.
Stayed 1 night in Aug 2024

8/10 Good

Sheila

Stayed 1 night in Jul 2024

10/10 Excellent

Zina

Stayed 1 night in May 2024

10/10 Excellent

Zina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

2/10 Terrible

Luis

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Do not stay here, is dirty.
Stayed 2 nights in Aug 2024

6/10 Okay

Jane, Advance

Stayed 1 night in Aug 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024