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HomeTown Inn by Red Roof East Syracuse

2.5 star property

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Photo gallery for HomeTown Inn by Red Roof East Syracuse

Lobby
Lobby
Fitness facility
Exterior
Desk, laptop workspace, blackout curtains, iron/ironing board

Reviews

5.0 out of 10

Popular amenities

  • Housekeeping
  • Gym
  • Pet-friendly
  • 24/7 front desk
  • Parking included
  • Air conditioning

Explore the area

Map
6611 Old Collamer Rd South, East Syracuse, NY, 13057
  • Palace Theater
    ‪6 min drive‬
  • St. Joseph's Hospital Health Center
    ‪10 min drive‬
  • Clinton Square
    ‪10 min drive‬
  • Syracuse, NY (SYR-Hancock Intl.)
    ‪12 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking (Microwave & Refrigerator)

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Accessible, Non Smoking (Microwave & Refrigerator)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed with Sofa bed, Non Smoking (Microwave & Refrigerator)

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 King Bed with Sofa bed, Non Smoking (Microwave & Refrigerator)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed, Non Smoking (Microwave & Refrigerator)

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Non Smoking (Microwave & Refrigerator)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking (Sofa Bed, Microwave & Refrigerator)

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 2 Double Beds, Non Smoking (Sofa Bed, Microwave & Refrigerator)

  • Sleeps 6
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds, Non Smoking (Microwave & Refrigerator)

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 2 Double Beds, Non Smoking (Microwave & Refrigerator)

  • Sleeps 4
  • 2 Double Beds

About this property

HomeTown Inn by Red Roof East Syracuse

Suburban hotel with fitness centre and 24-hour front desk
This hotel features a fitness centre, coffee/tea in a common area and a business centre. Free WiFi in public areas and free self parking are also provided. Additionally, dry cleaning, laundry facilities and a 24-hour front desk are on-site.
HomeTown Inn by Red Roof East Syracuse offers 126 accommodations with coffee/tea makers and a hairdryer. 32-inch flat-screen televisions come with premium cable channels. Bathrooms include a combined bath/shower unit and complimentary toiletries.

This East Syracuse hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they enjoy the overall value at HomeTown Inn by Red Roof East Syracuse. During your stay, you'll be within walking distance of Brooklawn Golf Course. You'll find features such as free WiFi in public areas and free self-parking, plus a gym.
  • Free WiFi
  • Free self-parking and Motorhome/coach/lorry parking
  • Amenities include free newspapers in reception, a front desk safe and a business centre
  • On-site recreation includes a gym
  • Guests speak favourably about the value of their stay and the clean guestrooms
  • 10 minutes by car from Syracuse University and 10 minutes from Destiny USA
  • Cats and dogs welcome for a fee (restrictions apply)
A computer station is on site and WiFi is free in public spaces. There's an onsite business centre. A fitness centre, a vending machine, and coffee/tea in common area are also featured at the business-friendly HomeTown Inn by Red Roof East Syracuse. Free self parking is available.

Smoking is allowed in designated areas at this East Syracuse hotel.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Coffee and tea in common areas

Things to do

  • Gym
  • TV in common areas

Family friendly

  • In-room microwave
  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business centre
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Lift (81 centimetre wide door)
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property allows guests 18 or over to check in with valid military ID.

Access methods

Staffed front desk

Pets

  • Pets: USD 15 per pet, per night (maximum USD 105 per stay)
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 80 lb per pet)
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 15 per pet, per night (maximum USD105 per stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
Daily housekeeping is included for stays of 6 nights or less. Limited housekeeping is provided for stays of 7 nights or more.
Pets must be declared at check-in. Guests bringing 1 pet will not be charged pet fees. The listed pet fee in the Fees section applies only if guests bring 2 or more pets. Pets must be leashed in public areas of the property. Guests are expected to clean up after their pet.

We should mention

  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Quality East Syracuse
Quality Hotel East Syracuse
East Syracuse Quality Inn
Hotel East Syracuse
HomeTown Inn East Syracuse
Hometown By Red Roof Syracuse
Quality Inn Syracuse Carrier Circle
HomeTown Inn by Red Roof East Syracuse Hotel
HomeTown Inn by Red Roof East Syracuse East Syracuse
HomeTown Inn by Red Roof East Syracuse Hotel East Syracuse

HomeTown Inn by Red Roof East Syracuse Reviews

Reviews

5.0
Rating 10 - Excellent. 189 out of 1007 reviews
Rating 8 - Good. 102 out of 1007 reviews
Rating 6 - Okay. 108 out of 1007 reviews
Rating 4 - Poor. 193 out of 1007 reviews
Rating 2 - Terrible. 415 out of 1007 reviews

5.0/10

Cleanliness

6.0/10

Staff & service

5.4/10

Amenities

4.8/10

Property conditions & facilities

5.4/10

Eco-friendliness

Reviews

2/10 Terrible

cornelius

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bed Bugs Over 100 bites!, broken bed, no tv servic
Stayed 6 nights in Nov 2024

4/10 Poor

Jade

Travelled with partner
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
The front desk staff was pretty nice, room was dirty it’s a good choice if all you care about is sleeping. Also no safe so take that as you will.
Stayed 1 night in Nov 2024

2/10 Terrible

Rebecca

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
DO NOT GO TO 3RD FLOOR! enclosed hallways and dirty. So dirty you can taste it Along with the smoke
Stayed 1 night in Nov 2024

10/10 Excellent

Roy

Travelled with family, Business traveller
Liked: Amenities
Everything
Stayed 1 night in Nov 2024

10/10 Excellent

Cindy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Poor, sketchy condition
Would NOT recommend this place. Outside looked very unkempt, side foyer before entering the lobby reeked of weed, and my husband saw a syringe under the bushes. Front desk guy looked like he had just rolled out of bed at 4pm. Thankfully we checked out the room before unloading the car - it stunk like it hadn’t been cleaned and the floor was sticky, and had what looked like mold. We walked back out and my husband loaded our kids back in the car. I told the front desk the condition of the room and that we would not be staying. He offered to change our room but other than that he didn’t seem to care that we were leaving and just refunded our money. Went across the street to the Extended Stay and luckily got a beautiful room for $15 more.
Stayed 1 night in Nov 2024

2/10 Terrible

alyssa

Disliked: Property conditions & facilities
Bed wasn’t made for the room they checked me in to. Dirty sheets, pillows, used napkins.
Stayed 3 nights in Oct 2024

10/10 Excellent

Kelice

Liked: Cleanliness, staff & service
It was nice just small
Stayed 1 night in Oct 2024

2/10 Terrible

Romeo

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
The stay was okay. But the room had cigarette smell and marijuana smell. Cars alerted 5 x as ell. There was mold as well
Stayed 1 night in Nov 2024

10/10 Excellent

Jizhong

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food is available in 10 minutes walk, got coffee and tea for drinks. Pretty decent experience in this price, Just have some noise on the morning.
Stayed 1 night in Oct 2024

6/10 Okay

Valerie

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
First of all at check in worker did not get off phone while waiting on me or to greet me but instead continued their conversation in another language. No eye contact. Lawn/ landscape not maintained, very unkept. Carpet in main hall on 3rd floor with large stains. Handle on entry door to 3rd floor hall was broken. Toilet seat needed tightening. Room itself was adequate. In the morning, 9am, “hot water” was room temp for tea. Upon ringing the tap bell a worker, same one as at check in, did boil water upon complaint. Another customer barely got 1/2 cup of coffee and had to microwave it. Felt like the bare minimum was provided. Glad my stay was only one night.
Stayed 1 night in Oct 2024

8/10 Good

jinsun

Travelled with family
Liked: Staff & service
Affordable and free parking
Affordable and free parking. Late checkin supports(11pm). surrounded by many hotels! And closed to diner.
Stayed 1 night in Oct 2024

2/10 Terrible

Nahun

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Horrible.
Stayed 1 night in Oct 2024

6/10 Okay

Dimitry

Stayed 1 night in Oct 2024

6/10 Okay

Darshan

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My stay
The room was very nice and clean. The property had a lot of liter in the yard. The grass also needed cut.
Stayed 1 night in Oct 2024

10/10 Excellent

Chantale

Stayed 1 night in Jul 2024

4/10 Poor

Dan

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Super cheap! Super crappy!
Easy parking, quiet building, clean linens. Bed spread was stained, pullout bed had blood stains, room was dirty, building was dilapidated and in disrepair. Coffee was terrible and no creamers. Sketchy electrical under AC units, wifi didn’t work, TV inoperable.
Stayed 1 night in Oct 2024

2/10 Terrible

Marcus

Stayed 2 nights in Sep 2024

8/10 Good

Jesus

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Oct 2024

6/10 Okay

Cindy

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Stayed 4 nights in Oct 2024

8/10 Good

Feruzi

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

8/10 Good

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities
The room was newly done but the bathroom looked liked it was still original and needed some updates.
Stayed 1 night in Oct 2024

4/10 Poor

Ella

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The rm bedding was awlfuf mismatch . Bathroom bath tub stopper was not working looked like the rm was still under renovations
Stayed 1 night in Sep 2024

10/10 Excellent

Nondo, lexingtion

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was excellent
Stayed 2 nights in Oct 2024