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Inn at the Finger Lakes

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Inn at the Finger Lakes

Lobby sitting area
Front of property
Basic Room, 1 Queen Bed | In-room safe, desk, iron/ironing board, free cots/infant beds
Terrace/patio
Lobby sitting area

Reviews

7.4 out of 10

Good

Popular amenities

  • 24/7 front desk
    24/7 front desk
  • Laundry
    Laundry
  • Air conditioning
    Air conditioning
  • Housekeeping
    Housekeeping
  • Parking included
    Parking included
  • Free WiFi
    Free WiFi

Explore the area

Map
12 Seminary Ave, GPS: 12 John Street, Auburn, NY, 13021
  • Willard Memorial Chapel
    7 min walk
  • Auburn Public Theater
    8 min walk
  • Seward House Museum
    9 min walk
  • Syracuse, NY (SYR-Hancock Intl.)
    43 min drive

Room options

View all photos for Basic Double Room, 2 Queen Beds

In-room safe, desk, iron/ironing board, free cots/infant beds

Basic Double Room, 2 Queen Beds

  • 23 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Basic Room, 1 Queen Bed, Accessible

Basic Room, 1 Queen Bed, Accessible | In-room safe, desk, iron/ironing board, free cots/infant beds

Basic Room, 1 Queen Bed, Accessible

  • 16 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Junior Suite, 1 Queen Bed with Sofa bed

In-room safe, desk, iron/ironing board, free cots/infant beds

Junior Suite, 1 Queen Bed with Sofa bed

  • 28 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Basic Room, 1 Queen Bed

Basic Room, 1 Queen Bed | In-room safe, desk, iron/ironing board, free cots/infant beds

Basic Room, 1 Queen Bed

  • 16 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Junior Suite, 1 Queen Bed with Sofa bed, Accessible

In-room safe, desk, iron/ironing board, free cots/infant beds

Junior Suite, 1 Queen Bed with Sofa bed, Accessible

  • 28 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Basic Double Room, 2 Queen Beds, Accessible

In-room safe, desk, iron/ironing board, free cots/infant beds

Basic Double Room, 2 Queen Beds, Accessible

  • 23 sq m
  • Sleeps 4
  • 2 Queen Beds

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About this property

Inn at the Finger Lakes

Hotel in Auburn with 24-hour business centre and 24-hour front desk
Along with a snack bar/deli, this smoke-free hotel has a 24-hour business centre and coffee/tea in a common area. Free WiFi in public areas and free self parking are also provided. Additionally, a microwave in a common area, a business centre and dry cleaning are on-site. Weekly housekeeping is available.
Inn at the Finger Lakes offers 77 accommodations with a safe and coffee/tea makers. 32-inch flat-screen televisions come with premium cable channels.

Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers. This Auburn hotel provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.

Our customers tell us they can't get enough of Inn at the Finger Lakes's great location. During your stay, you're just a quick walk from Willard Memorial Chapel. Features include free WiFi in public areas and free self-parking, plus a snack bar/deli.
  • Free WiFi
  • Free self-parking
  • Amenities include free newspapers in reception, a front desk safe and a 24-hour business centre
  • Guests speak favourably about the area's walkability and the clean guestrooms
  • Within a 10-minute walk of Willard Memorial Chapel and Auburn Public Theater
  • Dogs welcome for a fee (restrictions apply)
There's a snack bar/deli on site. A computer station is on site and WiFi is free in public spaces. You'll find a 24-hour business centre on site. A vending machine, multilingual staff, and a picnic area are also featured at the business-friendly Inn at the Finger Lakes. Self parking is free.

This Auburn hotel is smoke free.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Onsite parking available only on request
  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Coffee and tea in common areas
  • Snack bar/deli

Family friendly

  • Free cot
  • Laundry facilities
  • Mini-fridge
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre
  • Computer station

Outdoors

  • Outdoor furniture
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Grab bar near toilet
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • 3 floors
  • Banquet hall
  • Built in 1998
  • Communal living room
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 3:00 AM
Early check-in subject to availability
Early check-in fee: USD 25
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: USD 25

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities are closed on Sunday, Monday, Tuesday, Wednesday and Thursday:
  • Bar/lounge
  • Restaurant
  • Fitness facility
  • Health club

Access methods

Staffed front desk

Pets

  • Pets: USD 25.00 per pet, per stay, plus a deposit of USD 25.00 per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 50 lb per pet)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 20 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 25.00 per stay
  • Pet fee: USD 25.00 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in fee: USD 25 (subject to availability)
  • Late check-out fee: USD 25 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
Front desk staff will greet guests on arrival.

We should mention

  • Up to 2 children aged 20 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Inn Finger Lakes Auburn
Inn Finger Lakes
Finger Lakes Auburn
Inn At The Finger Lakes Hotel Auburn
Inn At The Finger Lakes Auburn, NY
Inn at the Finger Lakes Hotel
Inn at the Finger Lakes Auburn
Inn at the Finger Lakes Hotel Auburn

Inn at the Finger Lakes Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 291 out of 1000 reviews" "
Rating 8 - Good. 322 out of 1000 reviews" "
Rating 6 - Okay. 191 out of 1000 reviews" "
Rating 4 - Poor. 115 out of 1000 reviews" "
Rating 2 - Terrible. 81 out of 1000 reviews" "

7.6/10

Cleanliness

7.4/10

Staff & service

6.6/10

Amenities

7.0/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

8/10 Good

Md.Mamunur

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Overall ok
Stayed 1 night in Jul 2024

8/10 Good

Toni

Travelled with family and small children
Liked: Amenities
I like this hotel for the price, it's not the best but it's enough. No front desk staff st night but the check in machine with virtual staff works. I think it is very convenient and I don't need a lot, the floor is bit dirty but it doesn't bother me.
Stayed 1 night in Aug 2024

10/10 Excellent

David

Travelled with family
Liked: Staff & service, room comfort
Disliked: Cleanliness
Stayed 2 nights in Aug 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

4/10 Poor

Lynnette

Travelled with family
Disliked: Property conditions & facilities
It was convenient in location. Not user friendly for wheelchair bound folks. Also you had to sign in at a kiosk. No desk person after 3pm for most days.
Stayed 4 nights in Aug 2024

10/10 Excellent

David

Stayed 2 nights in Aug 2024

4/10 Poor

Kristy

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

6/10 Okay

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

2/10 Terrible

Frederick

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
IT took us 30 min to figure out how to sign in. Doors were locked. We couldn't get into lobby where the kiosk was in order to check in. Did not see a single hotel person until the next morning and she was rude. She didn't understand why she had to put a sign on the locked door to direct people to the one where guests could enter. Very clean, but no service at all. No people. Very unpleasantly spooky..
Stayed 1 night in Aug 2024

6/10 Okay

Stephen

Travelled with family, Travelled with pets
We have stayed at the Inn at the Finger Lakes a number of time over the years. Unfortunately, the quality of the property is deteriorating … maintenance is average. The internet was intermittent during our stay. The front desk said they contacted the manager who was disposed to fix it We were not impressed
Stayed 3 nights in Aug 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

4/10 Poor

Lisa

Liked: Room comfort
Disliked: Cleanliness, staff & service
Stayed 1 night in Aug 2024

2/10 Terrible

Cole

Stayed 1 night in Aug 2024

10/10 Excellent

Lee

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
While I did check in via the kiosk, it was not difficult. And FYI, there was a live staff member on duty in morning to check us out. The room and common areas were very clean, the bed was comfy, and best of all, it was quiet. The main street of Auburn is directly behind Inn, so we were able to walk into town and purchase some food. Angelos pizza was delicious!
Stayed 1 night in Aug 2024

2/10 Terrible

Peter

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stay away ! Rooms have black mold. Called property manager several times and all you get is a third party company that handles the property remotely. I checked in at night after a long day on the road and it was the same person at the virtual kiosk. I am a traveling businessman who stays at plenty of hotels under $150 per night and this was by far the worst accommodations I have ever encountered. It has been days and no one from the property has addressed the situation. The morning I woke up at the hotel after they switched my room in the middle of the night; I had an uncontrollable deep cough and puffy eyes. I will be reporting this hotel to the CDC now that I have returned home. I can’t believe the management and ownership of this property allow humans to sleep here. Slum Lords!
Stayed 1 night in Aug 2024

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were on a family trip and rented two rooms for one night, late check in was no problem, everything was good.
Stayed 1 night in Aug 2024

10/10 Excellent

Terry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

6/10 Okay

Christi

Liked: Cleanliness, staff & service
Stayed 2 nights in Aug 2024

8/10 Good

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

2/10 Terrible

Richard

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2024

6/10 Okay

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities
I checked into the hotel & got all my things up to my room. It was then that realized my TV didn't work & I was forced to switch rooms late at night.
Stayed 1 night in Aug 2024

8/10 Good

Nancy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I didn't like that there wasn't a staff member on duty at the front desk to check in with when I arrived to the hotel after a 2 hour drive to get there. I had to check in using a hotel kiosk. I wasn't aware I would have to be doing this. I had never use one before and I was not familiar with this process at all. I'd much rather stay at a hotel that has on site staff members available for their guests needs & convenience.
Stayed 2 nights in Aug 2024

6/10 Okay

Paul, Las Vegas

Stayed 2 nights in Jul 2024

6/10 Okay

Gregg

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Did not care for check in not having a person at front desk. Did not feel safe when checking in. Person was just waiting for someone to open door and walked in behind us.
Stayed 1 night in Jul 2024

8/10 Good

Sherwood

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Entrance from parking area was not functioning. Had to only enter through the front entrance.
Stayed 2 nights in Aug 2024