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Inn at the Finger Lakes

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Inn at the Finger Lakes

Lobby sitting area
Lobby sitting area
In-room safe, desk, iron/ironing board, free cots/infant beds
Front of property
Terrace/patio

Reviews

7.4 out of 10

Good

Popular amenities

  • Laundry
  • 24/7 front desk
  • Air conditioning
  • Pet-friendly
  • Parking included
  • Housekeeping

Explore the area

Map
12 Seminary Ave, GPS: 12 John Street, Auburn, NY, 13021
  • Willard Memorial Chapel
    7 min walk
  • Auburn Public Theater
    8 min walk
  • Seward House Museum
    9 min walk
  • Syracuse, NY (SYR-Hancock Intl.)
    43 min drive

Room options

View all photos for Basic Double Room, 2 Queen Beds

In-room safe, desk, iron/ironing board, free cots/infant beds

Basic Double Room, 2 Queen Beds

  • 23 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Basic Room, 1 Queen Bed, Accessible

Basic Room, 1 Queen Bed, Accessible | In-room safe, desk, iron/ironing board, free cots/infant beds

Basic Room, 1 Queen Bed, Accessible

  • 16 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Junior Suite, 1 Queen Bed with Sofa bed

In-room safe, desk, iron/ironing board, free cots/infant beds

Junior Suite, 1 Queen Bed with Sofa bed

  • 28 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Basic Room, 1 Queen Bed

Basic Room, 1 Queen Bed | In-room safe, desk, iron/ironing board, free cots/infant beds

Basic Room, 1 Queen Bed

  • 16 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Junior Suite, 1 Queen Bed with Sofa bed, Accessible

In-room safe, desk, iron/ironing board, free cots/infant beds

Junior Suite, 1 Queen Bed with Sofa bed, Accessible

  • 28 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Basic Double Room, 2 Queen Beds, Accessible

In-room safe, desk, iron/ironing board, free cots/infant beds

Basic Double Room, 2 Queen Beds, Accessible

  • 23 sq m
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Exterior

Holiday Inn Auburn-Finger Lakes Region, an IHG Hotel

Pool
Parking included
Free WiFi
Restaurant
4.0 out of 5, Very good, (612)
The price is CHF 107
for 1 room
includes taxes & fees
5 Jan - 6 Jan
Holiday Inn Auburn-Finger Lakes Region, an IHG Hotel

About this property

Inn at the Finger Lakes

Hotel in Auburn with 24-hour business centre and 24-hour front desk
Along with a snack bar/deli, this smoke-free hotel has a 24-hour business centre and coffee/tea in a common area. Free WiFi in public areas and free self parking are also provided. Additionally, a microwave in a common area, a business centre and dry cleaning are on-site. Weekly housekeeping is available.
Inn at the Finger Lakes offers 77 accommodations with a safe and coffee/tea makers. 32-inch flat-screen televisions come with premium cable channels.

Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers. This Auburn hotel provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.

Our customers tell us they can't get enough of Inn at the Finger Lakes's great location. During your stay, you're just a quick walk from Willard Memorial Chapel. Features include free WiFi in public areas and free self-parking, plus a snack bar/deli.
  • Free WiFi
  • Free self-parking
  • Amenities include free newspapers in reception, a front desk safe and a 24-hour business centre
  • Guests speak favourably about the area's walkability and the clean guestrooms
  • Within a 10-minute walk of Willard Memorial Chapel and Auburn Public Theater
  • Dogs welcome for a fee (restrictions apply)
There's a snack bar/deli on site. A computer station is on site and WiFi is free in public spaces. You'll find a 24-hour business centre on site. A vending machine, multilingual staff, and a picnic area are also featured at the business-friendly Inn at the Finger Lakes. Self parking is free.

This Auburn hotel is smoke free.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Onsite parking available only on request
  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • TV in common areas

Family friendly

  • Free cot
  • Laundry facilities
  • Mini-fridge
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre
  • Computer station

Outdoors

  • Outdoor furniture
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Grab bar near toilet
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 3:00 AM
Early check-in subject to availability
Early check-in fee: USD 25
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: USD 25

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities are closed on Sunday, Monday, Tuesday, Wednesday and Thursday:
  • Bar/lounge
  • Restaurant
  • Fitness facility
  • Health club

Access methods

Staffed front desk

Pets

  • Pets: USD 25.00 per pet, per stay, plus a deposit of USD 25.00 per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 50 lb per pet)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 20 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 25.00 per stay
  • Pet fee: USD 25.00 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in fee: USD 25 (subject to availability)
  • Late check-out fee: USD 25 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
Front desk staff will greet guests on arrival.

We should mention

  • Up to 2 children aged 20 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Inn Finger Lakes Auburn
Inn Finger Lakes
Finger Lakes Auburn
Inn At The Finger Lakes Hotel Auburn
Inn At The Finger Lakes Auburn, NY
Inn at the Finger Lakes Hotel
Inn at the Finger Lakes Auburn
Inn at the Finger Lakes Hotel Auburn

Inn at the Finger Lakes Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 294 out of 1003 reviews" "
Rating 8 - Good. 314 out of 1003 reviews" "
Rating 6 - Okay. 198 out of 1003 reviews" "
Rating 4 - Poor. 116 out of 1003 reviews" "
Rating 2 - Terrible. 81 out of 1003 reviews" "

7.6/10

Cleanliness

7.4/10

Staff & service

6.6/10

Amenities

7.0/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

8/10 Good

Reg

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Diego

Stayed 1 night in Aug 2024

10/10 Excellent

Cheryl

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, quiet n safe
Stayed 1 night in Sep 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

6/10 Okay

Brenda

Travelled with family
There was no breakfast included at all. No one at the desk. Just on a computer screen.
Stayed 1 night in Sep 2024

6/10 Okay

Kahle

Stayed 1 night in Aug 2024

4/10 Poor

Lisa

Disliked: Property conditions & facilities
This used to be such a cute little hotel, now it is so run down and decrepit. I unfortunately will not stay here again, it is in serious disrepair and need to be invested in. It was at least clean and the front desk staff was friendly enough
Stayed 2 nights in Sep 2024

10/10 Excellent

Raymond

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

Salvador

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Leslie

Travelled with family
Liked: Property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 2 nights in Sep 2024

10/10 Excellent

Michael

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

6/10 Okay

Gail

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
For years we loved this facility. But now that one has to self-check in after 3 pm via AI type robot in the entryway, we were told the virtual screen was unmanned and we should go to the front desk. Of course we could not do that since the facility was locked, the desk unmanned anyway, and we were left sitting in the entry wondering what to do in order to take advantage of our reservation! By chance, someone walked past the front door on the inside and went to get us someone on-site to let us in. We find that whole situation of no desk staff after 3 pm entirely unacceptable— and with the aging/deterioration of the facilities (the fridge in our room was entirely out of order, the wifi only working in two-minute bursts which we were told is now the daily norm, etc), we probably will not try to stay here again.
Stayed 2 nights in Aug 2024

6/10 Okay

Chris

Disliked: Amenities
Very limited staff, not the friendliest either
Stayed 1 night in Aug 2024

10/10 Excellent

Jennifer

Stayed 1 night in Aug 2024

10/10 Excellent

Carl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to get to
Stayed 2 nights in Sep 2024

4/10 Poor

Holly

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The bad odor knocked us over when we opened the door. The rug was sticky, and my socks were black from walking on it. The tv only got 2 stations, both sports. There were stains on the wall. Basically needs updating, good cleaning, and room deodorizer.
Stayed 1 night in Aug 2024

6/10 Okay

Angelica

Stayed 3 nights in Aug 2024

8/10 Good

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Don’t like the remote check in machine.
Stayed 1 night in Sep 2024

4/10 Poor

Noorie

Travelled with family and small children
Disliked: Cleanliness, property conditions & facilities
one room smelt moldy and wet. Had small bugs. Later found out from the staff that main floor are for families who have pets and we got a room that probably had a pet and the small flying bugs were fleas. second room had constat noise of the fridge and spider webs. Run down room.
Stayed 1 night in Aug 2024

6/10 Okay

David

Travelled with family
Disliked: Staff & service
Stayed 3 nights in Aug 2024

8/10 Good

Lindsay

Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed our stay at Inn at Finger Lakes. The staff was very friendly and helpful. They offered a great print out of dining recommendations in the area.
Stayed 1 night in Aug 2024

8/10 Good

richard, Annandale

Travelled with group
Liked: Cleanliness, staff & service
CENTRAL LOCATION, WALK TO STORE AND BAR
Stayed 2 nights in Aug 2024

8/10 Good

Aaron

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice place to rest for the night.
Stayed 1 night in Aug 2024

8/10 Good

Robert

Business traveller, Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
it was okay for a night.
Stayed 1 night in Aug 2024

6/10 Okay

Christina

Travelled with family
Disliked: Cleanliness
Disappointed
We have been staying there several times a year for the past 6 to 8 years and the quality and cleanliness and service has gone downhill much to our dislike
Stayed 4 nights in Aug 2024