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Best Western Syracuse Downtown Hotel and Suites

3.0 star property

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Photo gallery for Best Western Syracuse Downtown Hotel and Suites

Exterior
Free daily continental breakfast
Premium bedding, pillow-top beds, desk, laptop workspace
City view from property
City view

Reviews

8.4 out of 10
Very good

Popular amenities

  • Parking available
  • Gym
  • 24/7 front desk
  • Housekeeping
  • Laundry

Explore the area

Map
416 S Clinton St, Syracuse, NY, 13202
  • Armory Square
    ‪2 min walk‬
  • Landmark Theatre
    ‪2 min walk‬
  • Museum of Science and Technology
    ‪2 min walk‬
  • Syracuse, NY (SYR-Hancock Intl.)
    ‪10 min drive‬

Room options

View all photos for Suite, 1 King Bed, Non Smoking, Kitchenette (Dining Table;Living Room;with Sofabed)

Suite, 1 King Bed, Non Smoking, Kitchenette (Dining Table;Living Room;with Sofabed) | Premium bedding, pillow-top beds, desk, laptop workspace

Suite, 1 King Bed, Non Smoking, Kitchenette (Dining Table;Living Room;with Sofabed)

  • 58 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Kitchenette

Premium bedding, pillow-top beds, desk, laptop workspace

Standard Room, 1 Queen Bed, Non Smoking, Kitchenette

  • 26 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave | Premium bedding, pillow-top beds, desk, laptop workspace

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

  • 16 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 King Bed, Accessible, Kitchenette (with Sofabed)

Premium bedding, pillow-top beds, desk, laptop workspace

Suite, 1 King Bed, Accessible, Kitchenette (with Sofabed)

  • 39 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking, Kitchenette

Standard Room, 2 Double Beds, Non Smoking, Kitchenette | Premium bedding, pillow-top beds, desk, laptop workspace

Standard Room, 2 Double Beds, Non Smoking, Kitchenette

  • 35 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed, Non Smoking, Kitchenette (Living Room;with Sofabed)

Premium bedding, pillow-top beds, desk, laptop workspace

Suite, 1 King Bed, Non Smoking, Kitchenette (Living Room;with Sofabed)

  • 39 sq m
  • Sleeps 4
  • 1 King Bed

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About this property

Best Western Syracuse Downtown Hotel and Suites

Historic Syracuse hotel in Downtown Syracuse with free breakfast
Along with a fitness centre, this smoke-free hotel has a 24-hour business centre and self parking. Free continental breakfast and free WiFi in public areas are also provided. Additionally, a microwave in a common area, conference space and concierge services are on-site. Housekeeping is available on request.
Best Western Syracuse Downtown Hotel and Suites offers 68 accommodations with coffee/tea makers and a hairdryer. Pillowtop beds feature premium bedding. 42-inch flat-screen televisions come with premium digital channels. Fridges and microwaves are provided.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include an iron/ironing board and free toiletries. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us they can't get enough of Best Western Syracuse Downtown Hotel and Suites's great location. During your stay, you're just a quick walk from Armory Square. Features include free breakfast and free WiFi in public areas, plus a gym.
  • Free continental breakfast served daily
  • Free WiFi and wired Internet
  • Self-parking available for a fee
  • Amenities include a front desk safe, a 24-hour business centre and a meeting room
  • On-site recreation includes a gym
  • Guests have great things to say about the location and the helpful staff
  • Just a 3-minute drive from Syracuse University and a few minutes from Carrier Dome
A computer station is on site, and both WiFi and wired Internet are free in public spaces. Business amenities include a 24-hour business centre and a meeting room. Free breakfast is available daily. Event space at this hotel measures 646 square feet (60 square metres) and includes conference space. A fitness centre, a vending machine, and concierge services are also featured at the business-friendly Best Western Syracuse Downtown Hotel and Suites. Limited parking is available for a fee and is offered on a first-come, first-served basis. A complete renovation of Best Western Syracuse Downtown Hotel and Suites was completed in December 2022.

This 3-star Syracuse hotel is smoke free.

Guests are served a free continental breakfast on weekdays from 6:30 AM to 9:30 AM and at the weekend from 7:30 AM to 10:30 AM.

Awards and affiliations

The property is a member of Historic Hotels of America.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Uncovered parking on site (USD 15 per day; includes in/out privileges)
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available 6:30 AM to 9:30 AM on weekdays and 7:30 AM to 10:30 AM on weekends

Things to do

  • Gym
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • 646 square feet of conference space
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Braille/raised signage
  • Handrails in stairways (91 centimetre high)
  • Hardwood flooring in room
  • Lift (107 centimetre wide door)
  • Stair-free path to entrance
  • Thin carpet in room
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchairs on site

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Free long-distance calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 16 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 30.0 per day.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered self-parking fee: USD 15 per day (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 30.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
This property uses eco-friendly cleaning products
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • Up to 3 children aged 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Alcohol isn't served at Best Western Syracuse Downtown Hotel and Suites.

Property is also known as

Clinton Jefferson
Jefferson Clinton
Jefferson Clinton Hotel
Jefferson Clinton Hotel Syracuse
Jefferson Clinton Syracuse
Hotel Jefferson Clinton
Jefferson Clinton Hotel
Jefferson Clinton Suites
Best Syracuse Suites Syracuse
Best Western Syracuse Downtown Hotel Suites
Best Western Syracuse Downtown Hotel and Suites Hotel
Best Western Syracuse Downtown Hotel and Suites Syracuse
Best Western Syracuse Downtown Hotel and Suites Hotel Syracuse

Best Western Syracuse Downtown Hotel and Suites Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 215 out of 420 reviews
Rating 8 - Good. 105 out of 420 reviews
Rating 6 - Okay. 58 out of 420 reviews
Rating 4 - Poor. 22 out of 420 reviews
Rating 2 - Terrible. 20 out of 420 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Clare

Liked: Cleanliness, staff & service, property conditions & facilities
N/a
Stayed 2 nights in Nov 2024

6/10 Okay

Lastashia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed my stay my only complaint would be that the heat did not kick in so the draft from the windows kept the room freezing cold. Overall stay was great i smelled bleach when i first walked in and i smelled it on the sheets10/10 for me.
Stayed 1 night in Nov 2024

2/10 Terrible

Lori

Stayed 1 night in Nov 2024

8/10 Good

santina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Girls night
It was a nice room the bathroom was a little dirty. But we only stayed for night.
Stayed 1 night in Nov 2024

10/10 Excellent

Ronald

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean
Stayed 1 night in Nov 2024

10/10 Excellent

Karey

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
N/A
Stayed 1 night in Nov 2024

10/10 Excellent

Casey

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The historic nature of the building is very cool. We loved the old windows and thought ot gave a unique vibe. Overall we loved the hotel and look forward to returning for another trip !!
Stayed 1 night in Nov 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Very reasonable for the space and location.
Stayed 1 night in Nov 2024

10/10 Excellent

Andrea

Stayed 1 night in Oct 2024

10/10 Excellent

Diane

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I wish their parking lot was more visible . But everything was very,very nice.
Stayed 1 night in Nov 2024

8/10 Good

Anthony

Travelled with family
Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2024

8/10 Good

John

Travelled with partner
Liked: Cleanliness, amenities
The daytime front desk staff (one person). If I was a businees owner I would prefer my staff dress appropriately and use language that is appropriate. It just shows a lower class and makes the environment uncomfortable.
Stayed 2 nights in Nov 2024

10/10 Excellent

Sarah

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All staff were very welcoming and kind. We very much enjoyed our stay and the amenities. Fantastic location and nice rooms. Will stay again!
Stayed 1 night in Nov 2024

8/10 Good

Chelsea

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Staff were very friendly, room was bigger than expected and very close to venue. Only issue was the heat that kept kicking on that was extremely loud along with the toilet that kept running. Otherwise we had a great stay and will return in the future!
Stayed 1 night in Nov 2024

10/10 Excellent

Larry

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The old fly guy in Syracuse with the book.
I enjoyed the staff, especially Santana, Nancy, and her coworker. Santana read some of my book and we talked about it. I signed Nancy’s copy. I rarely get out, so it was a treat staying at your hotel this week.
Stayed 4 nights in Nov 2024

6/10 Okay

Dawn

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Lots of homeless in and around the property. Many guests were uncomfortable.
Stayed 2 nights in Nov 2024

8/10 Good

Cesar

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Good location in downtown. Near many local shops/markets.
Stayed 6 nights in Oct 2024

8/10 Good

Michele

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Blair

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent customer service....(Steve)
Stayed 2 nights in Nov 2024

10/10 Excellent

Kathryn

Stayed 1 night in Oct 2024

8/10 Good

Laura

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

6/10 Okay

Olivia

Disliked: Property conditions & facilities
Stayed 2 nights in Oct 2024

4/10 Poor

Richard

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Bathroom was filthy. The sink looked as though it was not cleaned. The toilet seemed as if someone had used it to make a no. 2 and never cleaned it. The tub had body and pubic hair all over. We called the front desk and sent someone to clean. That first impression was very traumatizing and disappointing.
Stayed 2 nights in Oct 2024

10/10 Excellent

Carl

Stayed 1 night in Sep 2024

8/10 Good

Michael

Stayed 1 night in Oct 2024