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Emerald Queen Hotel & Casino

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Emerald Queen Hotel & Casino

Front of property
Spa
Suite | Living area | 42-inch LCD TV with cable channels, TV
Courtyard
Standard Room, 2 Queen Beds | Down duvets, in-room safe, desk, laptop workspace

Reviews

7.4 out of 10

Good

Popular amenities

  • Pet-friendly
  • Pool
  • Breakfast available
  • Bar
  • Gym
  • Housekeeping

Explore the area

Map
5700 Pacific Highway East, Fife, WA, 98424
  • BJ's Bingo
    15 min walk
  • Emerald Queen Casino
    4 min drive
  • Wild Waves Theme and Water Park
    7 min drive
  • Seattle, WA (SEA-Seattle - Tacoma Intl.)
    24 min drive

Room options

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds | Down duvets, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

Standard Room | Down duvets, in-room safe, desk, laptop workspace

Standard Room

  • Sleeps 3
  • 1 King Bed OR 1 Double Sofa Bed

View all photos for Suite

Suite | Down duvets, in-room safe, desk, laptop workspace

Suite

  • Sleeps 5
  • 1 King Bed OR 1 Double Sofa Bed

Similar properties

Exterior

Emerald Queen Hotel and Casino - Tacoma

Pool
Parking included
Free WiFi
Restaurant
4.5 out of 5, Wonderful, (430)
The price is CHF 109
for 1 room
includes taxes & fees
5 Jan - 6 Jan
Emerald Queen Hotel and Casino - Tacoma

About this property

Emerald Queen Hotel & Casino

Hotel with a casino, in the vicinity of Emerald Queen Casino
This hotel features a casino, an outdoor pool and a restaurant. Valet parking is free. Additionally, a nightclub, 3 bars/lounges and a fitness centre are on-site. Change of towels is available on request
Emerald Queen Hotel & Casino offers 103 accommodations with a safe and coffee/tea makers. Beds feature down duvets. 42-inch LCD televisions come with premium cable channels. Bathrooms include a combined bath/shower unit, designer toiletries, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and change of towels can be requested.

Recreational amenities at the hotel include an outdoor pool and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Emerald Queen Hotel & Casino. During your stay, you'll be within walking distance of BJ's Bingo. Enjoy features like free valet parking, plus 3 bars and an outdoor pool.
  • Free WiFi
  • Free valet parking and self-parking
  • Enjoy a bite to eat at the restaurant
  • Cooked-to-order breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Amenities include 4 meeting rooms, a conference centre and convenience store
  • On-site recreation includes a gym and bicycles to rent
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Just a 4-minute drive from Emerald Queen Casino and 5 minutes from Tacoma Dome
  • Dogs welcome for a fee (restrictions apply)
Emerald Queen Hotel & Casino offers its guests an outdoor pool and a fitness centre. There's a restaurant on site, as well as a snack bar/deli. You can unwind with a drink at one of the 3 bars/lounges.

Event space at this hotel measures 5608 square feet (521 square metres) and includes a conference centre. A casino, a nightclub, and a vending machine are also featured at the business-friendly Emerald Queen Hotel & Casino. Self parking and valet parking are free.

Smoking is allowed in designated areas at this 3-star Fife hotel.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 6:00 AM to 1:00 PM.
Emerald Queen Hotel & Casino has a restaurant serving breakfast, brunch, lunch and dinner.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and transport

  • Free secured, covered self parking on site
  • Free secured, covered valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 6:00 AM to 1:00 PM for a fee: USD 10 to 20 per person
  • 3 bars/lounges
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 3,500 slot machines
  • Bicycle rentals
  • Casino
  • Gym
  • Nightclub
  • Outdoor pool
  • TV in common areas

Family friendly

  • Free cot
  • Grocery/convenience store
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Luggage storage
  • Vending machine
  • Water dispenser

Guest services

  • Change of towels on request
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 4 meeting rooms
  • Conference centre (5,608 square foot of space)

Outdoors

  • Garden
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free cot

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Window screens

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 4:30 AM
Early check-in subject to availability
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The property will be renovating from 4 November 2024 to 9 December 2024 (completion date subject to change). The following areas are affected:
  • Fitness facilities
  • Swimming pool

Alternative facilities will be available off-site during the renovation.

During renovations, the hotel will make every effort to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

  • Pets: USD 25.00 per accommodation, per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 25 lb per pet)
  • Pets cannot be left unattended
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 15.00 per stay.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 200.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 10 to 20 per person
  • Pet fee: USD 25.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 15.00 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Front desk staff will greet guests on arrival.

We should mention

  • Pool access available from 10:00 AM to 9:00 PM
  • Children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Emerald Queen
Emerald Queen Fife
Emerald Queen Hotel & Casino
Emerald Queen Hotel & Casino Fife
Emerald Queen Hotel And Casino
Emerald Queen Hotel Fife
Emerald Queen Hotel Casino Fife
Emerald Queen Hotel Casino
Emerald Queen Casino Fife
Emerald Queen Casino
Emerald Queen & Casino Fife
Emerald Queen Hotel & Casino Fife
Emerald Queen Hotel & Casino Hotel
Emerald Queen Hotel & Casino Hotel Fife

Emerald Queen Hotel & Casino Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 356 out of 1011 reviews" "
Rating 8 - Good. 273 out of 1011 reviews" "
Rating 6 - Okay. 158 out of 1011 reviews" "
Rating 4 - Poor. 92 out of 1011 reviews" "
Rating 2 - Terrible. 132 out of 1011 reviews" "

8.0/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

7.6/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

4/10 Poor

Tarri

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Sketchy, dirty, very scary stay!
Stayed 1 night in Sep 2024

10/10 Excellent

Dixie D

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was convenient to the highway
Stayed 4 nights in Jul 2024

4/10 Poor

Emilio

Stayed 1 night in Sep 2024

6/10 Okay

Eryn

Liked: Staff & service, property conditions & facilities
The bathroom could could gave been cleaner, and there was a casino receipt that was left on the dresser when we arrived so that was a little weird
Stayed 1 night in Sep 2024

4/10 Poor

Paul

Travelled with partner
Fire alarm at 7 am
Stayed 1 night in Sep 2024

2/10 Terrible

William

Liked: Staff & service, amenities
Disliked: Cleanliness
Although employees everywhere was top notch and restaurant food above par the overall smell of the room made wife’s breathing difficult.
Stayed 2 nights in Sep 2024

6/10 Okay

HOWARD

Liked: Cleanliness, staff & service, property conditions & facilities
The room was very nice and comfortable the casino was filthy things not wiped down floors not vacuumed
Stayed 1 night in Sep 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

8/10 Good

Marie

Liked: Cleanliness, staff & service, property conditions & facilities
It was very relaxing and peaceful.
Stayed 2 nights in Sep 2024

8/10 Good

Shannon

Stayed 1 night in Aug 2024

2/10 Terrible

stephen

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Worst hotel experience of my life! Started off with being harassed for money in the parking garage by a homeless person. Then you have to walk threw a metal detector and open your luggage for inspection for weapons. This should tell you about the quantity of the hotel. After inspection you have to walk threw a smoke filled casino to even check in. The entire property is dated and smells of smoke including rooms. I'd give it 0 out of 10 if I could
Stayed 1 night in Sep 2024

4/10 Poor

Rodeza

Disliked: Property conditions & facilities
Stayed 2 nights in Jul 2024

10/10 Excellent

Monica

Liked: Cleanliness, staff & service, room comfort
Great stay and staff
Great staff for sure. They helped when we needed them to.. Can't say enough about their customer service.. Restaurant in hotel was great but a lil pricy but they do have a deli which is a lil more convenient.... Rooms are comfortable and location is right off the freeway.. would most definitely stay again Thank you to all great job
Stayed 2 nights in Sep 2024

4/10 Poor

emily

Stayed 1 night in Sep 2024

2/10 Terrible

Grace

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
After I checked in, was late around 8/9 @ night, I basically went right to bed because I had an early morning event to get to. I took a shower, there was no shampoo or conditioner in the shower dispensers. Then open the curtain, and was poop 💩 smeared along side the toliet tank and up on the handle. When I left the room, I went up to the front desk, explained the issues with my room. The front desk gal said she would have house keeping take care of it, and offered to give me a different room. I let her know, I didn't have time to go up pack my stuff and switch, I was expected at a work event. I came back that evening, there was nothing done. Room was exactly the same. I called down to the front desk several times, no one picked up. I didn't feel like getting dressed and going down stairs. I used a tissue to flush the toliet, and didn't take a shower. When I checked out I spoke to the same person I let know the day prior, I think her name was Brenda or something. All she wanted to do is argue with me. The parking lot smelled of urine there is bird poop everywhere, so you can get touch the handles when going up and down the stairs, have pick up your suitcases, or else youd have bird poop on your luggage wheels...it was a POOPY weekend there, and when I get back home, I will let my sister who works in the travel business not to let ANY of her clients stay there!!!
Stayed 2 nights in Sep 2024

6/10 Okay

Josie

Travelled with partner
Disliked: Cleanliness
The hotel was attached to a smaller casino where it allowed smoking. So Everytime we left the room we had to walk through a cloud of cigarette smoke to get to the parking garage.
Stayed 2 nights in Sep 2024

6/10 Okay

Marianne

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
The room was not clean. There were gross spots all over the carpet and ceiling. The tub caulking was black and coming off. Smelled like cigarettes because the ventilation isn't good. Just overall rundown and not nice. Pay a couple dollars more and stay at the newer Tacoma emerald queen instead!
Stayed 1 night in Sep 2024

10/10 Excellent

Doh

Liked: Cleanliness
Stayed 1 night in Aug 2024

4/10 Poor

Theresa

Travelled with family
Disliked: Amenities
Smokey
Stayed 2 nights in Sep 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Patrick

Stayed 1 night in Aug 2024

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Sharonne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Han

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is so good
Stayed 1 night in Sep 2024

8/10 Good

Lori

Stayed 2 nights in Aug 2024