The Gran Resort Elegante Shirahama

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Gran Resort Elegante Shirahama

Exterior
Hot springs
Hot springs
Japanese Style Bed Room, Non Smoking | Free WiFi, bed sheets
Public bath

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Bar
  • Breakfast available
  • Pool
  • Air conditioning
  • Parking included
  • Free WiFi

Explore the area

Map
1813-8 Nishimuro-gun, Shirahama, Wakayama Prefecture, 649-2211
  • Shirahama Onsen
    1 min walk
  • Shirahama Undersea Observation Tower
    1 min walk
  • Sakino-yu Onsen
    3 min walk
  • Shirahama (SHM-Nanki - Shirahama)
    8 min drive

Room options

Japanese Style Bed Room, Non Smoking

  • Sleeps 2
  • 2 Single Beds

Japanese Western Style Room, Non Smoking

  • Sleeps 6
  • 2 Single Beds and 2 Single Futons

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About this property

The Gran Resort Elegante Shirahama

Hotel in Shirahama with sauna and seasonal outdoor pool
Along with a bar/lounge, this hotel has a sauna and a seasonal outdoor pool. Self parking is free. Additionally, free newspapers, a front desk safe and a vending machine are on-site. Housekeeping is available on request.
The Gran Resort Elegante Shirahama offers 60 air-conditioned accommodations with complimentary slippers and free toiletries. Flat-screen televisions are featured in guestrooms.

Bathrooms include bidets and toothbrushes and toothpaste. Guests can surf the web using complimentary wireless Internet access. Hairdryers, change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include a sauna and a seasonal outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Public bath/onsen services include an indoor mineral hot spring (onsen) and yukata (Japanese robe). These services feature separate men's and women's areas. There are hot springs on site.
During your stay at The Gran Resort Elegante Shirahama, you're just a quick walk from Shirahama Onsen. Free self-parking, a bar and breakfast (surcharge) are available.
  • Free WiFi
  • Free self-parking
  • Enjoy drinks at the bar/lounge
  • Full breakfast served daily for a fee
  • Take a swim in the seasonal outdoor pool
  • Amenities include free newspapers in reception, a front desk safe and a lift
  • On-site recreation includes hot springs and a sauna
  • Steps from Shirahama Onsen and Shirahama Undersea Observation Tower
The Gran Resort Elegante Shirahama offers its guests hot springs, a sauna, and a seasonal outdoor pool. You can enjoy a drink at the bar/lounge. The Gran Resort Elegante Shirahama also features a vending machine, complimentary newspapers in the lobby, and a front desk safe. Free self parking is available.
For a fee, guests can enjoy a full breakfast daily from 7:30 AM to 9:30 AM.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Daily full breakfast available 7:30 AM to 9:30 AM for a fee: JPY 2,200 for adults and JPY 2,200 for children
  • A bar/lounge

Things to do

  • Hot spring
  • Sauna
  • Seasonal outdoor pool

Family friendly

  • In-room refrigerator
  • Seasonal outdoor pool

Conveniences

  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (on request)

Spa

  • Hot spring
  • Indoor mineral hot springs (onsen)
  • Separate men/women areas in public bath
  • Yukata (Japanese robes)

Accessibility

  • Lift

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer (on request)
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Electric kettle
  • Refrigerator
  • Tea bags/instant coffee

More

  • Air conditioning
  • Heating

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 9:00 PM
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

The front desk is open Monday - Sunday (7:30 AM - 10:00 AM) and Monday - Sunday (4:00 PM - 9:00 PM)
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
Guests booked in Half Board rates must check-in by 6 PM to receive dinner.
Guests must be at least 20 years of age to stay in a smoking room.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately JPY 2200 for adults and from JPY 2200 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and mobile payments; cash is not accepted
Mobile payment options include: PayPay
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property's front desk is open during the following times:
  • Monday - Sunday: 7:30 AM - 10:00 AM
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.
Property Registration Number 和歌山県指令田保衛第21

We should mention

  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities.

Property is also known as

The Gran Resort Shirahama
The Gran Elegante Shirahama
The Gran Resort Elegante Shirahama Hotel
The Gran Resort Elegante Shirahama Shirahama
The Gran Resort Elegante Shirahama Hotel Shirahama

The Gran Resort Elegante Shirahama Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 57 out of 122 reviews" "
Rating 8 - Good. 46 out of 122 reviews" "
Rating 6 - Okay. 16 out of 122 reviews" "
Rating 4 - Poor. 1 out of 122 reviews" "
Rating 2 - Terrible. 2 out of 122 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

8.8/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Akemi

Stayed 3 nights in Jan 2024

2/10 Terrible

Masazumi

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Very very bad service
There are no place to eat in the hotel also no restaurant in walking distance. Service was very poor. I have to call taxi myself. they dont call taxi for you. Hotel.com should take off this hotel from list. Hoitel itself are nice and clean.
Stayed 2 nights in Oct 2023

10/10 Excellent

SUET YAN

Stayed 1 night in Sep 2023

4/10 Poor

Graham

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Great views but depressing
There are onky 2 good things about this hotel, thr view, and that it's located opposite a good resort where we spent our time. The hotel felt vacant and while thr lobby was moderately impressive our room was dated with damaged fixures and had clearly been used by a smoker before us despite being assured it was non smoking. When we told the hotel staff they offered us a deoderizing spray and nothing more. The beds were hard and uncomfortable. We had a lovely balcony but no chairs to sit on. Asking abiut breakfast they told us that no spaces were available despite the hotel appearing absolutely vacant. Perhaps thr most insulting was asking to use the pool to be told it would cost approx 10 USD for an area that was substandard and no cover from thr sun. Ultimately very disappointing and not worthy of its rating
Stayed 3 nights in Aug 2023

8/10 Good

Finbar

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall a fantastic experience and price and I recommend. Only caveat: A bit of a tiring walk up the hill each time from the beach or hot spring.
Stayed 3 nights in Aug 2023

8/10 Good

Renato

Travelled with partner
Liked: Amenities, property conditions & facilities
Large and comfortable room, but we were not allowed to control the air conditioner.
Stayed 3 nights in Jul 2023

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful hotel with great onsen n breakfast
Wonderful stay. It wasn’t crowded when we stayed so it was quiet and peaceful. Great service. The breakfast buffet has sufficient variety and were delicious. The onsen is big with 3-4 pools including one outdoors. The quad room with 2 beds and 2 futons was a comfortable size. U You get to choose your own Yukata and drinks from the lobby.
Breakfast buffet
Stayed 1 night in Dec 2022

10/10 Excellent

Tomoka

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

8/10 Good

??

Travelled with partner
Liked: Cleanliness, staff & service, amenities
施設は古く感じましたが、部屋も広く景色も良かった。朝食もバラエティーで良かった。外国のスタッフが多かったが教育がしっかりできており、日本語も上手だった。
Stayed 1 night in Aug 2024

10/10 Excellent

ゆうと

Liked: Cleanliness, staff & service, property conditions & facilities
とても良い思い出ができました
Stayed 1 night in Aug 2024

8/10 Good

San San

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
景色優美,舒服!
Stayed 2 nights in Aug 2024

10/10 Excellent

Noriaki

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

6/10 Okay

Cheung

Travelled with family
Disliked: Cleanliness, staff & service
刷牙用紙杯,完全不環保
Stayed 1 night in Aug 2024

8/10 Good

Yohei

Liked: Cleanliness
朝食が美味しい。プールの営業時間が17時までで入らなかったのが😢
Stayed 1 night in Jul 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Staff & service, room comfort
Stayed 2 nights in Jul 2024

8/10 Good

Chie

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
家族旅行で利用しました。館内、室内ともに清潔でした。
Stayed 2 nights in Jul 2024

6/10 Okay

nagisa

Disliked: Cleanliness, property conditions & facilities
Stayed 4 nights in Jul 2024

10/10 Excellent

??

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
和洋室に宿泊しました。部屋は広く、景色も良かったです。
Stayed 2 nights in Jul 2024

6/10 Okay

SHUICHI

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
金庫が使用できなかった テレビ裏の電源が使用できなかった スタッフは丁寧でした
Stayed 3 nights in Jul 2024

10/10 Excellent

KAZUNE

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
プールも綺麗で、縁日もしていて子連れには最高でした(^^) スタッフさんも優しくてよかったです!!
Stayed 1 night in Jul 2024

8/10 Good

å¥å¾

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

8/10 Good

TAKIKO

Stayed 1 night in Jul 2024

10/10 Excellent

mayu

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

8/10 Good

Serena

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The air conditioning should be improve, it’s very hot at night time.
Stayed 1 night in Jun 2024

6/10 Okay

眞治

Business traveller
Liked: Amenities, property conditions & facilities
空港までは近いようでしたが、バスの便が少なく少し不便でした。
Stayed 2 nights in May 2024