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Hotel Kanz Erremal

3.0 star property

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Photo gallery for Hotel Kanz Erremal

Outdoor pool, pool loungers
Living area
Terrace/patio
Living area
Front of property

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Room service
  • Pool
  • Breakfast available
  • Laundry
  • Housekeeping

Explore the area

Map
Touz Haci el Bide, Taouz
  • Erg Chebbi
    ‪1 min walk‬
  • Lake Dayet Srij
    ‪36 min drive‬
  • Igrane Palm Grove
    ‪43 min drive‬

Room options

View all photos for Traditional Quadruple Room

Traditional Quadruple Room | Individually decorated, blackout curtains, free cots/infant beds

Traditional Quadruple Room

  • 34 sq m
  • Desert view
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

View all photos for Traditional Triple Room

Traditional Triple Room | Individually decorated, blackout curtains, free cots/infant beds

Traditional Triple Room

  • 25.5 sq m
  • Desert view
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Traditional Quadruple Room

Traditional Quadruple Room | Individually decorated, blackout curtains, free cots/infant beds

Traditional Quadruple Room

  • 34 sq m
  • Desert view
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

View all photos for Superior Triple Room

Superior Triple Room | Individually decorated, blackout curtains, free cots/infant beds

Superior Triple Room

  • 26.4 sq m
  • Desert view
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Traditional Double Room, 1 Double Bed

Traditional Double Room, 1 Double Bed | Individually decorated, blackout curtains, free cots/infant beds

Traditional Double Room, 1 Double Bed

  • 24.25 sq m
  • Desert view
  • Sleeps 2
  • 1 Double Bed

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Pool

Kasbah Merzouga

  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
4.8 out of 5, Exceptional, (4)
The price is CHF 45
for 1 room
includes taxes & fees
9 Mar - 10 Mar
Kasbah Merzouga

About this property

Hotel Kanz Erremal

Hotel in Merzouga with outdoor pool and restaurant
An outdoor pool, a restaurant and a bar/lounge are available at this hotel. Free WiFi in public areas, free self parking and a free manager's reception are also provided. Other amenities include a snack bar/deli, coffee/tea in a common area and a meeting room.
Hotel Kanz Erremal offers 22 accommodations with free toiletries and a ceiling fan. Each accommodation is individually decorated. This Merzouga hotel provides complimentary wireless Internet access. Bathrooms include a shower. Cots/infant beds (complimentary) are also available. Housekeeping is provided on a daily basis. Renovation of all guestrooms was completed in March 2024.
Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

During your stay at Hotel Kanz Erremal, you're just a quick walk from Erg Chebbi. Features include free WiFi in public areas, free self-parking and a free manager's reception.
  • Free WiFi
  • Free self-parking
  • Enjoy Moroccan cuisine while dining at Restaurant
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • 0.1 miles (0.1 km) from Erg Chebbi and 5.9 miles (9.4 km) from Dar Gnaoua Bambara Khamlia Cultural Center
  • Airport and local-area shuttle service available for a fee
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A free manager's reception is offered daily. WiFi is free in public spaces.

An outdoor pool, a terrace, and multilingual staff are also featured at Hotel Kanz Erremal. A round-trip airport shuttle and an area shuttle are available for a fee. Self parking is free.

Smoking is allowed in designated areas at this 3-star Merzouga hotel.

The hotel hosts a free manager's reception daily.
Restaurant – This restaurant specialises in Moroccan cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.
A hosted evening meal is available for a surcharge daily.

Languages

Arabic, English, French, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:30 AM for a fee: MAD 50 for adults and MAD 50 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Hosted evening meal available daily for a fee of MAD 120
  • Private picnics
  • Snack bar/deli

Restaurants on site

  • Restaurant

Things to do

  • Concerts/live shows
  • Evening entertainment
  • Game drive
  • Outdoor pool
  • TV in common areas

Family friendly

  • Free cot
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • Guidebooks
  • Limited-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • Meeting room

Outdoors

  • Garden
  • Outdoor furniture
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Tile flooring in public areas
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Shower

Food and drink

  • Champagne service
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Heating (climate-controlled)
  • Individual decor

Policies

Check-in

Check-in time starts at 2 PM
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

The front desk is open daily from 7 AM - midnight
Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

  • Pets and service animals are not allowed at Hotel Kanz Erremal

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for MAD 20.0 per day.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: MAD 13.20 per person, per night. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately MAD 50 for adults and from MAD 50 for children
  • Airport shuttle fee: MAD 160 per vehicle (return)
  • Rollaway bed fee: MAD 20.0 per day
  • Hosted evening meal: MAD 120

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
The front desk at this property is open daily from 7 AM - midnight.
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Kanz Erremal
Kanz Erremal Hotel
Kanz Erremal Hotel Merzouga
Kanz Erremal Merzouga
Hotel Kanz Erremal Merzouga
Hotel Kanz Erremal Taouz
Kanz Erremal Taouz
Hotel Kanz Erremal Hotel
Hotel Kanz Erremal Taouz
Hotel Kanz Erremal Hotel Taouz

Hotel Kanz Erremal Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 27 out of 77 reviews
Rating 8 - Good. 32 out of 77 reviews
Rating 6 - Okay. 11 out of 77 reviews
Rating 4 - Poor. 1 out of 77 reviews
Rating 2 - Terrible. 6 out of 77 reviews

7.6/10

Cleanliness

8.0/10

Staff & service

6.0/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

2/10 Terrible

Amira

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a really bad experience! The owner of the hotel is rude and aggressive. We were charged for the breakfast even though it was included. Staff cannot speak English which makes communication difficult. However, the owner is the worst and rudest of them all. We wanted to spend the afternoon on the hotel facilities after having checked out. We were nearly screamed at that we have to leave the property as we have already checked out. The hotel has not been full, nor were a lot of people inside of the hotel. It was a really uncomfortable and unprofessional situation. We will definitely never stay at this property again.
Stayed 1 night in Oct 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Bony

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Daniel

Stayed 2 nights in May 2024

10/10 Excellent

Sean

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We loved our stay it is much better than the pictures show, staff was so friendly and accommodating that we extended our stay for two more nights. We also took a camel excursion over night and they let us keep our bags in our room for free one night while away. I would recommend this to my family and friends to visit. What a view of the Dunes from the pools and roof top deck!!

8/10 Good

Simon

Travelled with family
Liked: Staff & service, amenities
The pool is a a delight and for that reason we would return to stay here. It was wonderful to be able to swim and relax whilst looking over the desert. The hotel itself is fine but needs some TLC in the rooms although this wasn't a deal-breaker. The staff were very helpful. Breakfast wasn't great compared to everywhere else we stayed.
Stayed 2 nights in Aug 2022

2/10 Terrible

Mohamed

Travelled with family
Disliked: Staff & service, property conditions & facilities
Bad service miss of important equipment and annoying plus no respect to the client I will never think to go back there and not recommended to anyone
Stayed 1 night in Apr 2022

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Desert Silence
Fabulous few nights. The staff was very attentive and accommodating. The meals were custom ordered and excellent quality. The location cannot be beat – the pool is beautiful albeit too cold to enjoy. They tried hard to make us feel comfortable and feel welcomed. Covid has taken a huge chunk out of the gem that this place could be, but I am glad we visited. I would recommend it to anyone.
Stayed 3 nights in Dec 2021

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean hotel
It was a nice family oriented hotel. Clean.
Stayed 1 night in Oct 2020

2/10 Terrible

Smith, London

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Tude people When you get there the manager is rude
Stayed 4 nights in Aug 2020

6/10 Okay

Verified traveller

Stayed 1 night in Mar 2020

8/10 Good

Tuncay

Liked: Cleanliness, room comfort
İn the begining we booked a tent, but the tent is terribel(small, not clean and dark) and upgraded it, we stayed in a room, room is clean and very comfortable but Hot water is not working,
Stayed 1 night in Feb 2020

8/10 Good

Louis Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2019

6/10 Okay

Michael

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
No AC and staff didn’t care...
The room would have been great if the AC would have worked. We complained about it and were told it’s our fault for pushing other buttons and the response was “we’ll fix it for the next customers”. August is extremely hot, and sounds like other guest had the sameness problem.
Stayed 1 night in Aug 2019

8/10 Good

Hermes

Liked: Cleanliness
facing the desert, you can just walk into desert from hotel. big room, big restroom.
Stayed 1 night in Aug 2019

10/10 Excellent

Tanya

Liked: Staff & service, property conditions & facilities, room comfort
Is it the cleanest, NO. But its the desert people
Ok so my mother had a problem - the sheets were not as white as she would have liked. She was fuming and stomping around up until I kicked her out to the pool. Problem solved. It beats everything. THAT POOL (we were there alone ... so extra peaceful and serene) is one of THE best highlights of Morocco. The dunes are right there. Run into the dunes then hop back over to the pool .. mint tea that was basically on tap did not hurt either. Dinner was wonderful as was the service - I am vegan and that was accommodated with no issues or hickups. Would stay again any day! Great hotel.
Stayed 1 night in May 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Essential life experience
This hotel has the Erg Chebbi dunes in its backyard. You can’t get any closer without a tent. Very professional, polite, and knowledgeable staff who set me up with a tour of the dunes and prepared very good local meals. This is a place to stay in for the experience. FYI everything in the desert is very dusty, nothing can be done about it. Bring slippers or sandals.
Stayed 1 night in Jul 2019

2/10 Terrible

Verified traveller

Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Apr 2019

8/10 Good

LaiPing

Liked: Staff & service, property conditions & facilities
Very good location
Stayed 2 nights in Oct 2018

6/10 Okay

Zulkifli, Singapore

Hotel facing the Dunes.
Hotel is conveniently placed in front of the dunes. If you come to see the dunes, this is the place to stay, don't expect 5stars accommodation though, its the desert.
Stayed 1 night in Mar 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel
We had a great experience at both of the hotel and camel trekk night in the desert with hotel Kenz. Food was good rooms were clean.
Stayed 1 night in Mar 2018

2/10 Terrible

Catari, San Diego

Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness, staff & service
One of my worse hotel stays!
Staff extremely rude too busy smoking their hookah on the patio to be bothered. Breakfast was stail. No Wifi as advertised. No ability to accept credit card as equipment was down. Housekeeper actually picked dirty towels from floor and re folded them! My husband is from Merzouga and we travel a lot. We are not complainers, this place WAS outrageous.

6/10 Okay

Verified traveller

Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness

8/10 Good

Salim

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Aaron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2024