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Swiss-Belhotel Tarakan

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Swiss-Belhotel Tarakan

Outdoor pool, pool loungers
Cleanliness standards
Deluxe Double | Premium bedding, down duvets, minibar, in-room safe
Lobby lounge
Premium bedding, down duvets, minibar, in-room safe

Reviews

7.0 out of 10

Good

Popular amenities

  • Bar
    Bar
  • Free airport shuttle
    Free airport shuttle
  • Laundry
    Laundry
  • Breakfast available
    Breakfast available
  • Pool
    Pool
  • Housekeeping
    Housekeeping

Explore the area

Map
Jalan Mulawarman 15, Tarakan, East Kalimantan, 77111
  • Grand Tarakan Mall
    1 min walk
  • Gusher Plaza
    11 min walk
  • Bekantan Conservation Area Mangrove Park
    13 min walk
  • Tarakan (TRK-Juwata)
    10 min drive

Room options

View all photos for Superior Twin Room

Premium bedding, down duvets, minibar, in-room safe

Superior Twin Room

  • 26 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Presidential Room, Non Smoking, City View

Presidential Room, Non Smoking, City View | Premium bedding, down duvets, minibar, in-room safe

Presidential Room, Non Smoking, City View

  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Double

Superior Double | City view

Superior Double

  • 26.4 sq m
  • City view
  • Sleeps 1
  • 1 Single Bed

View all photos for Junior Suite

Premium bedding, down duvets, minibar, in-room safe

Junior Suite

  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Twin Room

Premium bedding, down duvets, minibar, in-room safe

Deluxe Twin Room

  • 34 sq m
  • City view
  • Sleeps 2
  • 1 Single Bed

View all photos for Deluxe Double

Premium bedding, down duvets, minibar, in-room safe

Deluxe Double

  • 35 sq m
  • City view
  • Sleeps 1
  • 1 Queen Bed

Similar properties

Exterior
Paradise by CaLia Tarakan
Parking included
Free WiFi
Restaurant
Air conditioning
The price is CHF 54
for 1 night
includes taxes & fees
6 Dec - 7 Dec
Paradise by CaLia Tarakan

About this property

Swiss-Belhotel Tarakan

Hotel in Tarakan with full-service spa and fitness centre
This hotel features a full-service spa, an outdoor pool and a restaurant. Free WiFi in public areas, free self parking and free airport pick-up are also provided. Other amenities include a fitness centre, a bar/lounge and coffee/tea in a common area.
Swiss-Belhotel Tarakan offers 81 air-conditioned accommodations with minibars and a safe. Beds feature down duvets and premium bedding. A pillow menu is available. 21-inch LED televisions come with satellite channels. Bathrooms include a shower, slippers and complimentary toiletries.

This Tarakan hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. In-room massages and hairdryers can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a fitness centre.
Harumi Massage has 1 treatment room. Services include facials and body treatments. The spa is open daily.
During your stay at Swiss-Belhotel Tarakan, you're just a quick walk from Grand Tarakan Mall. Free WiFi in public areas, free self-parking and free airport pick-up service are available.
  • Free WiFi
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Indulge with body treatments, massages or facials at Harumi Massage
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym
  • Steps from Grand Tarakan Mall and 11 minutes on foot from Gusher Plaza
  • Free airport pick-up shuttle service
Swiss-Belhotel Tarakan offers its guests a full-service spa, an outdoor pool, and a fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A business centre and meeting rooms are available. Spa services, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Swiss-Belhotel Tarakan. A free shuttle from the airport to the hotel is free (available on request). Free self parking is available.

Smoking is allowed in designated areas at this 3.5-star Tarakan hotel.

For a fee, guests can enjoy a buffet breakfast daily from 6:00 AM to 10:00 AM.
The Swiss Cafe – This restaurant serves breakfast, lunch and dinner.
Room service (during limited hours) is available.

Languages

English, Indonesian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free airport pick-up shuttle from 6:00 AM to 9:00 AM on request
  • Ferry terminal shuttle (surcharge)
  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: IDR 140,000 for adults and IDR 70,000 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • The Swiss Cafe

Family friendly

  • Laundry facilities
  • Mini-fridge
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Outdoors

  • Pool loungers

Full-service spa

  • Couples treatment rooms
  • Facials
  • In-room massages
  • Spa open daily
  • Treatment room

Accessibility

  • Lift

More

  • 1 building
  • 8 floors
  • Ballroom
  • Banquet hall
  • Built in 1995
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Pillow menu
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 21-inch LED TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Mini-fridge
  • Minibar
  • Paper towels
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 6:00 PM
Express check-in available
Minimum check-in age - 17

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Swiss-Belhotel Tarakan

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 1 year old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for IDR 584000.0 per day.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately IDR 140000 for adults and from IDR 70000 for children
  • Rollaway bed fee: IDR 584000.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 17 years old.
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher and a security system
Front desk staff will greet guests on arrival.

We should mention

  • Children aged 1 year old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Swiss-Belhotel Hotel Tarakan
Swiss-Belhotel Tarakan
Swiss-Belhotel Tarakan Hotel

Swiss-Belhotel Tarakan Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 5 out of 29 reviews" "
Rating 8 - Good. 6 out of 29 reviews" "
Rating 6 - Okay. 15 out of 29 reviews" "
Rating 4 - Poor. 2 out of 29 reviews" "
Rating 2 - Terrible. 1 out of 29 reviews" "

7.2/10

Cleanliness

7.4/10

Staff & service

10/10

Amenities

7.0/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

6/10 Okay

William

Liked: Cleanliness, staff & service, room comfort
The hotel was fine for the area and OK for my one night BUT they shuttle to the airport started way too late, that to me was unheard of and if you wanted it earlier you had to pay a high price.
Stayed 1 night in Dec 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 13 nights in Jun 2019

6/10 Okay

Vincent, Sarawak

Liked: Cleanliness, staff & service, room comfort
Nice hotel
The stay at the hotel was great, and the staffs were friendly and helpfull. The only downside was, booked 3 non smoking rooms (twin beds) months in advance, but was told only 1 twin rooms was available at check in. finally managed to get a twin room at the smoking level, which was less then ideal..
Stayed 1 night in Aug 2018

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Jun 2018

8/10 Good

Kristen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
First trip to Tarakan
Clean and comfortable rooms.
Stayed 1 night in Jun 2018

4/10 Poor

Suzanne

Liked: Cleanliness, property conditions & facilities, room comfort
Disappointed
We had been looking forward to our stay and upon arrival wanting a cold beer and glass of wine only to be told no alcohol due to Ramadan. We are teachers in Malaysia and teach mostly Muslim pupils so aware of Ramadan. We purposely booked a European brand hotel to enjoy the services and on the website it shows a bar menu as well as spa services. So firstly to find outno alcohol and then that there would be no spa services either was disappointing as nothing stated this on the website or in emails.
Stayed 1 night in May 2018

8/10 Good

Verified traveller

Liked: Staff & service
Business Hotel with affordable price
the hotel location is good but it is a bit difficult to get local food

6/10 Okay

Verified traveller

6/10 Okay

Verified traveller

6/10 Okay

Verified traveller

Disliked: Staff & service
Overpriced
Understafffed, but friendly.

6/10 Okay

Mark, Sabah, Malaysia.

Liked: Cleanliness, staff & service, room comfort
Great Hotel in Tarakan
The hotel provides the best breakfast among others in Tarakan. But, the room rates are a bit over priced for Tarakan area. The reception / front office is short of people working. (Only one person.) Got to wait for a while for your turn to check in or any inquiry about the room's complaint.

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Nice Hotel
Swiss-Belhotel Tarakan was a nice hotel, worth the price, clean and nice room compare with other hotel with same price, this hotel really offer 3-star services.

6/10 Okay

World Traveller, Global

Disliked: Staff & service
Faded Glory
Overpriced and underserved -- This may have once been a nice hotel, but these days it is merely coasting along on the fact that it is the only hotel of its' class in Tarakan. During my stay the WiFi did not work anywhere in the hotel except the lobby and the staff repeatedly made up different stories about the reason why or when it would be fixed. Carpets worn and stained, walls scuffed, tiles chipped, bathrooms mildewy, drapes faded and the entire hotel smelled of stale cigarette smoke. To add insult to injury, they charged an outrageous rate for a 1km ride to the ferry terminal -- more than 5x what a taxi would have cost. I would highly recommend saving your money and getting a budget hotel when you are staying in the area for less than a quarter of the price.

8/10 Good

martini, jakarta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
location,location,location
Very nice sorrounding view hotel and will recommend to my colleagues in every travel to tarakan. Location of hotel is one of the most important to value and this hotel located at best place in tarakan. I will frequently visiting some places in kalimantan and tarakan will be one of my destination. Swissbell hotel has hospitality that needed for traveller who faraway for office or home. Completeness and facilities also hospitality of staffs made me comfortable.

10/10 Excellent

Jeremy, Germany

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Finest otel in town
Swiss bel hotel located in very strategic area in tarakan, near central city and nice beach. This hotel provides everything that i need in business trips. Hospitality of swiss bel hotel never been questioned, i love to stay there

10/10 Excellent

Megan, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel
This hotel was a dream come true! Not only were the staff exceedingly helpful and friendly, but they seemed genuinely happy to see you each time you pass through the lobby. The rooms were fantastic, the elevator was fast, everything was immaculately clean and desirible. The breakfast banquet was more than sufficient. A hotel that i was sad to leave, definitely.

6/10 Okay

Verified traveller

Liked: Room comfort
For Tarakan it's Pretty Good
Although this is a business hotel we stayed here after spending 1 week in Borneo without a hot shower. Let me just say- at that point this place was luxurious. The restaurant is good and the buffet breakfast is very nice. The neighborhood is pretty standard for Indonesia but the staff could be more helpful. Most of the staff behind the front desk would evade our questions. It could possibly have been the language barrier or just not knowing the answer but they would just walk away and not return. It was . . . weird. If you are in Tarakan, this is a nice respite.

6/10 Okay

KEOUNG SOO

Stayed 1 night in Nov 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2020

6/10 Okay

mag, tours

bon emplacement
Proche aéroport commerces restaurants État propre
Stayed 2 nights in Jul 2018

4/10 Poor

Hajime

Disliked: Cleanliness, property conditions & facilities, room comfort
お勧めしません！
ホテルの設備等が古くメンテナンスが行き届いていなかった。 ベットもマットレスが古く、スプリングが既にまともに動いておらず凹凸があり非常に不快な寝心地であった。部屋も暗い雰囲気で、3泊が限度であった。 値段的には、ジャカルタの4スター並みの値段であった。 次回出張時は、別のホテルに泊まる予定。

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good location & infrastructure. Nice hotel rooms. Friendly staff, but unfortunatly little english spoken. Restaurant can be very loud if they have a singer/band.
Stayed 1 night in Jul 2017

10/10 Excellent

PURWADI, Jakarta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Kepastian check in hotel
Pemesanan hotel melalui online memberikan kepastian akan keberhasilan check in sesuai dengan keinginan kita.

6/10 Okay

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
위치가 좋습니다
타라칸 중심가 위치에 있어 이용이 편리하니 타라칸에있는 모든 호텔은 시설이 낙후 되어져 있음을 가만하면 스위스엔 호텔이 가장 좋음

2/10 Terrible

장실장, 한국

Disliked: Staff & service, property conditions & facilities, room comfort
공항과 가깝다는 점만 좋은것 같음.
4박 숙박하는 동안 3일간 인터넷이 안되어서 힘들었습니다.