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Grandeur Thermal Spa Resort

3.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Grandeur Thermal Spa Resort

Garden
Porch
Exterior
Family Cottage, 3 Bedrooms | Private kitchen | Fridge, microwave, coffee/tea maker, electric kettle
Family Cottage, 3 Bedrooms | Iron/ironing board, bed sheets

Reviews

7.0 out of 10
Good

Popular amenities

  • Pet-friendly
  • Pool
  • Air conditioning
  • Kitchen
  • Parking included
  • Free WiFi

Explore the area

Map
281 Spa Rd, Taupo, Waikato, 3378
  • Spa Thermal Park
    ‪1 min walk‬
  • A.C. Baths
    ‪11 min walk‬
  • Golf Club Taupo
    ‪12 min walk‬
  • Taupo (TUO)
    ‪10 min drive‬

Room options

View all photos for Family Studio

Family Studio | Iron/ironing board, bed sheets

Family Studio

8.4 out of 10
Very good
(27 reviews)
  • 20 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

View all photos for Superior Chalet

Superior Chalet | Living area | Flat-screen TV

Superior Chalet

7.2 out of 10
Good
(21 reviews)
  • 56 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

View all photos for Family Cottage, 3 Bedrooms

Family Cottage, 3 Bedrooms | Iron/ironing board, bed sheets

Family Cottage, 3 Bedrooms

  • Sleeps 6
  • 1 Queen Bed, 2 Single Beds and 1 Single Bunk Bed

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About this property

Grandeur Thermal Spa Resort

Taupo hotel in Tauhara with free parking
An outdoor pool, a business centre and a garden are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a picnic area. Housekeeping is available on request.
Grandeur Thermal Spa Resort offers 25 air-conditioned accommodations with coffee/tea makers and a hairdryer. Accommodation at this 3-star hotel has kitchenettes with fridges, microwaves and kitchenware and utensils.

Bathrooms include a shower and complimentary toiletries. Flat-screen televisions are featured in guestrooms. An iron/ironing board, change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Grandeur Thermal Spa Resort. During your stay, you're just a quick walk from Spa Thermal Park. Free WiFi in public areas, free self-parking and an outdoor pool are available.
  • Free Wi-Fi in some public areas
  • Free self-parking and Motorhome/coach/lorry parking
  • Take a swim in the outdoor pool
  • Amenities include a business centre, meeting rooms and a terrace
  • On-site recreation includes a playground
  • Guests have great things to say about the location and the helpful staff
  • Steps from Spa Thermal Park and 11 minutes on foot from A.C. Baths
  • Cats and dogs welcome for a fee
Public spaces have free WiFi. A business centre and meeting rooms are available. An outdoor pool, a terrace, and a garden are also featured at Grandeur Thermal Spa Resort. Free self parking is available.

This 3-star Taupo hotel is smoke free.

Languages

English

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Onsite parking includes off-street options

Things to do

  • Outdoor pool
  • Playground

Family friendly

  • In-room kitchenette
  • In-room microwave
  • In-room refrigerator
  • Outdoor pool
  • Playground

Conveniences

  • Limited-hour front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (on request)

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Kitchenette
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Heating
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 8:00 PM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM
Contactless check-out

Special check-in instructions

The front desk is open daily from 8:00 AM - 8:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • Pets: NZD 20 per pet, per day
  • Only dogs and cats are allowed
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for NZD 20.0 per day.
  • Cots (infant beds) are available for NZD 20.0 per day.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: NZD 20 per pet, per day
  • Service animals are exempt from fees
  • Crib (infant bed) fee: NZD 20.0 per day
  • Rollaway bed fee: NZD 20.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
The front desk at this property is open daily from 8:00 AM - 8:00 PM.
Guests arriving after 8:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

We should mention

  • Pool access available from 8:00 AM to 8:00 PM

Property is also known as

Grandeur Thermal Spa Resort Taupo
Grandeur Thermal Spa Taupo
Grandeur Thermal Spa
Hotel Grandeur Thermal Spa Resort Taupo
Taupo Grandeur Thermal Spa Resort Hotel
Hotel Grandeur Thermal Spa Resort
Grandeur Thermal Spa Taupo
Grandeur Thermal Spa Taupo
Grandeur Thermal Spa Resort Hotel
Grandeur Thermal Spa Resort Taupo
Grandeur Thermal Spa Resort Hotel Taupo

Grandeur Thermal Spa Resort Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 105 out of 500 reviews" "
Rating 8 - Good. 187 out of 500 reviews" "
Rating 6 - Okay. 99 out of 500 reviews" "
Rating 4 - Poor. 71 out of 500 reviews" "
Rating 2 - Terrible. 38 out of 500 reviews" "

7.0/10

Cleanliness

7.8/10

Staff & service

6.6/10

Amenities

6.4/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

6/10 Okay

Callum

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2024

8/10 Good

Dan

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We would’ve appreciated more pillows but we arrived after check in & didn’t want to wake anyone
Stayed 1 night in Oct 2024

8/10 Good

Heidi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This seems like a business in transition. Some of the unit/buildings had been done up very nicely and other parts were a bit old and tired. The grounds with a thermal stream were beautiful. Other than aesthetics, it had everything expected: nice beds, a stocked kitchenette, couch and tv, wifi, parking, a little playground, and a big soa bath with towels.
Stayed 1 night in Oct 2024

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities
Perhaps a little tired but great value for price, Quiet location, easy check in, close to the start of the river walk to Huka Falls
Stayed 1 night in Sep 2024

10/10 Excellent

Aimee

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our unit was clean and comfortable and good value for money. The staff were really helpful and friendly! The location is quiet and close to town.
Stayed 3 nights in Sep 2024

4/10 Poor

Noeleen

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Parklike setting 3 mins from Taupo Lake. Great bed, clean linen and water pressure. Quiet setting. Sadly my superior chalet was unmaintained for 70 years. Curtain rails detached, unwashed cups in cupboard and floor unswept. Things just seemed grimy. Tried to cancel on arrival. I suggested they accurately describe property - there was nothing superior here. Thanks for partial refund given.
Stayed 1 night in Sep 2024

10/10 Excellent

Sammie

Travelled with family
Liked: Amenities
Excellent stay for the price. Will definitely be back next time in Taupo.
Stayed 2 nights in Sep 2024

4/10 Poor

Alison

Disliked: Cleanliness, property conditions & facilities
This place obviously used to be amazing in its hey day. However the buildings and surrounds are dilapidated and in need of repair. We had an end unit, two beds upstairs and a double downstairs at the back. My son slept on a rollaway bed. Sheets were clean and beds were comfortable. Bathroom was average. Toilet and basins were clean and functional. No towel rail. Shower had no plug and looked gross. Only my daughter used it once. Spa bath was a nice addition although in the freezing back room, however was happy to have a bath rather than use the shower. Kitchen was basic but clean. Overall we got what we paid for. Nothing fancy. Not super clean. Old and tired facilities. Staff Were friendly and helpful. Also gun range could be heard from there which was annoying.
Stayed 2 nights in Apr 2024

6/10 Okay

shane

Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities
Not great but comfortable
Mould in bathroom with also empty soap dispenser. Coffee cups not clean with mould and coffee over them
Stayed 1 night in Sep 2024

10/10 Excellent

Max

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very cozy
Stayed 2 nights in Sep 2024

8/10 Good

Nikki Lee

Travelled with family
I liked the area and the walks everything around it was natural and the river was a short walk.Also was a nice quiet place.
Stayed 4 nights in Aug 2024

8/10 Good

Kayla

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities
The room was clean and we added another person to stay which was kind of the hotel. They had all the necessities and it was quiet where we were to. The outside needs upgrading in my opinion, but overall it was an awesome stay. One thing i think needs looking at is paying at the property. When I booked it said I could pay at the property, when I got there as I wanted to pay in cash the person at the counter said it was already charged to my bank acct. I thought that was odd sure enough it had been taken out of my card that day. Just lucky I had money in my card.
Stayed 1 night in Aug 2024

2/10 Terrible

Navil

Travelled with pets, Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room didnt have any cooking utilities no coffee or tea available when we got there had to ask for them instead of being provided for 3 people 1 toilet paper in the bathroom air-condition was pumping cold air even we we put the temperature up
Stayed 2 nights in Aug 2024

8/10 Good

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Easy check in with friendly staff. Loved the fact they had put the heater on before we arrived. Other guests respected the noise regulation so we had an undisturbed night. Very good value, we didn’t expect an ultra modern set up. Everything we needed.
Stayed 1 night in Aug 2024

2/10 Terrible

Corrissa

Travelled with family, Travelled with family and small children, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Booking and check in was straight forward and easy. Room was warm when we arrived which was good. Beds were made well. Towels and bedding clean. But unfortunately it goes down hill from there. Walls were dirty, doors dirty, sofa was dirty, used soap from previous guest in shower, previous guests hair in bathroom vanity/ draws, spa had a poo smell when using the jets/ bubbles, jug for a coffee and plug in heater didn’t work. A power point switch was not working and unsafe to use dusty on surface's and inside cupboards which holds cutlery, no flannels to wash your face. No extra blankets if you get chilly in the night. Good unit with plenty of potential but needs a bloody good clean.
Stayed 1 night in Aug 2024

4/10 Poor

James, Waipukurau

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
If you looking for a Thermal Spa Resort- this is not that. If you looking for a cabin in the woods, and a bed to sleep this is your place. The Hotel is very run down, and falling apart. They have tried to make it nice by painting etc but overall, very old and well used. For this type of money, you are better to stay at the campgrounds down the road.
Stayed 1 night in Jul 2024

10/10 Excellent

sally

Travelled with group
Liked: Cleanliness, staff & service
A bit of NZ history and must have been a ‘Grandeur’ in its day so I hope it’s restored! Good price, perhaps reflecting its quaintness! Great for accessing the bike tracks and free hot pools.
Stayed 2 nights in Jul 2024

2/10 Terrible

Katie

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely vial! Cold and dirty! Absolutely nothing like the pictures i will never return! I actually want my money back!! Rubbish everywhere and much much more
Stayed 1 night in Jul 2024

8/10 Good

CHONG

Travelled with partner
Liked: Amenities, property conditions & facilities
Clean and tidy, very kind staff, very quiet location
Stayed 1 night in Jul 2024

10/10 Excellent

Senthil

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Property is old, but facilities are good.
Stayed 1 night in Jul 2024

4/10 Poor

Sarah

Travelled with family and small children, Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
Room was dirty
Stayed 1 night in Jun 2024

4/10 Poor

Renee

Travelled with partner, Travelled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
First thing that sprung to mind as we drove down towards the "Grandeur" was the movie The Hills have Eyes ...... Such a shame as it was probably once a very beautiful place. Pulled up to our Chalet and the 1st thing we noticed was the smell of urine. All windows were open so clearly the so called cleaner was aware of this issue. Within 10 mins we found the source of the smell behind the fridge. Seriously. Someone had pissed there!! After calling the manager a cleaner was sent over staright away and the mess was cleaned. Thankfully when we got back from the possum night run the smell had pretty much gone. Overall the chalet suited our needs, but it really needs a make over - a decent clean on the outside and some paint. And maybe some new cleaners.
Stayed 1 night in Jun 2024

10/10 Excellent

Temara

Stayed 1 night in Jun 2024

10/10 Excellent

Temara

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome staff
Stayed 1 night in Jun 2024

6/10 Okay

shayal

Travelled with family and small children
Disliked: Cleanliness
There was clearly mould in the rooms especially the front door and hidden by the curtain, in one of the spa rooms, there was a round iron table which was rusted and had a sharp bit sticking out, to which my daughter cut herself when getting into the spa, which resulted us in going to the ED.
Stayed 1 night in Jun 2024