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Mercure Tbilisi Old Town

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Mercure Tbilisi Old Town

Exterior
Exterior
Minibar, in-room safe, desk, soundproofing
Daily buffet breakfast (GEL 55 per person)
Standard Twin Room, 2 Single Beds | View from room

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Bar
    Bar
  • Gym
    Gym
  • Spa
    Spa
  • Breakfast available
    Breakfast available
  • Room service
    Room service
  • Parking included
    Parking included

Explore the area

Map
9 Vakhtang Gorgasali Street, Tbilisi, 0105
  • Chreli Abano Sulphur Bath and Spa
    3 min walk
  • Shardeni Street
    7 min walk
  • Narikala Fortress
    7 min walk
  • Tbilisi (TBS-Tbilisi Intl.)
    21 min drive

Room options

View all photos for Privilege, Deluxe Room, 1 Double Bed

Minibar, in-room safe, desk, soundproofing

Privilege, Deluxe Room, 1 Double Bed

  • 32 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room, 2 Single Beds

Standard Twin Room, 2 Single Beds | View from room

Standard Twin Room, 2 Single Beds

  • 22 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room, 1 Double Bed

Standard Room, 1 Double Bed | Minibar, in-room safe, desk, soundproofing

Standard Room, 1 Double Bed

  • 22 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room, 1 Double Bed

Superior Room, 1 Double Bed | Minibar, in-room safe, desk, soundproofing

Superior Room, 1 Double Bed

  • 26 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Single Room, Non Smoking

Standard Single Room, Non Smoking | Minibar, in-room safe, desk, soundproofing

Standard Single Room, Non Smoking

  • 16 sq m
  • City view
  • Sleeps 1
  • 1 Single Bed

Similar properties

Exterior
Ibis Styles Tbilisi Center
Free WiFi
Air conditioning
Breakfast available
Business services
4.7 out of 5, Exceptional, (291)
The price is CHF 80
for 1 night
includes taxes & fees
5 Dec - 6 Dec
Ibis Styles Tbilisi Center

About this property

Mercure Tbilisi Old Town

Eco-certified hotel connected to a shopping centre in Tbilisi City Centre with a full-service spa
Along with a full-service spa, this smoke-free hotel has a restaurant and a 24-hour fitness centre. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a sauna and a rooftop terrace are on-site. Housekeeping is available on request.
Mercure Tbilisi Old Town offers 108 accommodations with minibars and a safe. A pillow menu is available. 104-cm plasma televisions come with cable channels. Bathrooms include a shower, slippers, bidets and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a sauna and a 24-hour fitness centre.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include deep-tissue massages, hot stone massages and Swedish massages. The spa is equipped with Turkish bath/hammam. The spa is open daily.
Our customers tell us that they can't get enough of the helpful staff at Mercure Tbilisi Old Town. During your stay, you'll be connected to a shopping centre and just a quick walk from Chreli Abano Sulphur Bath and Spa. Features include free WiFi in public areas and free self-parking, plus a full-service spa.
  • Free WiFi
  • Free self-parking
  • Enjoy local and international cuisine while dining at ASADO Steakhouse
  • Buffet breakfast served daily for a fee
  • Indulge with deep-tissue massages at the spa
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • On-site recreation includes a 24-hour gym, a steam room and a sauna
  • Just a 3-minute walk from Chreli Abano Sulphur Bath and Spa and 5 minutes on foot from Cathedral of Saint George
  • Airport and local-area shuttle service available for a fee
Mercure Tbilisi Old Town offers its guests a full-service spa, a sauna, and a 24-hour fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Business amenities include a 24-hour business centre and a meeting room. Event space at this hotel measures 700 square feet (65 square metres) and includes conference space. A rooftop terrace, a library, and a vending machine are also featured at the eco-certified Mercure Tbilisi Old Town. An airport shuttle (available 24 hours) and an area shuttle are available for a fee. Free self parking is available.

This 4-star Tbilisi hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:30 AM.
ASADO Steakhouse – This restaurant specialises in local and international cuisine and serves breakfast, lunch and dinner.
SKY7 Terrace- Lounge Bar – This rooftop bar specialises in local and international cuisine and serves brunch, lunch and dinner. Open daily.
24-hour room service is available.

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, Georgian, Russian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: GEL 55 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • ASADO Steakhouse
  • SKY7 Terrace- Lounge Bar

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • 700 square feet of conference space
  • Meeting room

Outdoors

  • Garden
  • In the mountains
  • On a river
  • On the boardwalk/promenade
  • Rooftop terrace
  • Vegetable garden

Full-service spa

  • Deep-tissue massages
  • Hot stone massages
  • Spa open daily
  • Swedish massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 6 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2015
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Pillow menu

Bathroom

  • Bidet
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 104-cm plasma TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: noon
Contactless check-in and check-out are available
Express check-in available

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination
Negative COVID-19 test result requirement applies to all guests aged 17 and over, and test must have been administered no more than 24 hours prior to check-in; COVID-19 vaccination record requirement applies to all guests aged 17 and over

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Mercure Tbilisi Old Town

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for GEL 80.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately GEL 55 per person
  • Airport shuttle fee: GEL 110 per vehicle (one-way, maximum occupancy 2)
  • Rollaway bed fee: GEL 80.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Mercure Tbilisi Old Town offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 48 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival.

We should mention

  • If entering the country requires a visa, the property may be able to help you with some of the supporting documents necessary to obtain one. The property may charge for these services even if you cancel your reservation. Any arrangements are exclusively between the property and yourself. For more details, you can contact the property at the number on your booking confirmation.
  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.

Property is also known as

Mercure Tbilisi Old Town Hotel
Mercure Old Town Hotel
Mercure Tbilisi Old Town
Mercure Old Town
Mercure Tbilisi Old Town Hotel
Mercure Tbilisi Old Town Tbilisi
Mercure Tbilisi Old Town Hotel Tbilisi

Mercure Tbilisi Old Town Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 135 out of 191 reviews" "
Rating 8 - Good. 46 out of 191 reviews" "
Rating 6 - Okay. 5 out of 191 reviews" "
Rating 4 - Poor. 2 out of 191 reviews" "
Rating 2 - Terrible. 3 out of 191 reviews" "

9.6/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Ramin

Liked: Cleanliness, staff & service, property conditions & facilities
All good
Stayed 2 nights in Aug 2024

10/10 Excellent

Amjad

Stayed 3 nights in Aug 2024

10/10 Excellent

Abdullaziz

Liked: Cleanliness, staff & service
Stayed 4 nights in Jul 2024

10/10 Excellent

Mukhtar

Stayed 23 nights in Jun 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing stay!
Had a great stay at the Mercure. Amazing location, within walking distance to all the main sites in Old Town. Also when my AC had issues they responded with in 5 mins to quickly fix the problem. I would highly recommend a stay at this hotel.
Stayed 2 nights in Jul 2024

8/10 Good

Olga

Travelled with family
Liked: Cleanliness, staff & service, amenities
Nice. Good service.
Stayed 1 night in Jun 2024

10/10 Excellent

Farah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2024

10/10 Excellent

randy

Stayed 3 nights in Jun 2024

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities
So good.
Stayed 5 nights in Jun 2024

8/10 Good

stephane

Stayed 6 nights in Jun 2024

10/10 Excellent

Hannah

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in May 2024

10/10 Excellent

Deh-Jung, Flushing

Liked: Cleanliness, staff & service
Stayed 2 nights in May 2024

10/10 Excellent

Charlene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location to walk around. Even at night.
Stayed 1 night in May 2024

10/10 Excellent

Robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
fine hotel
Stayed 7 nights in Apr 2024

2/10 Terrible

Zaid

Travelled with partner
Disliked: Staff & service, property conditions & facilities
Water pressure is week in the bathroom sawna for men not for women together beds not comfortable
Stayed 1 night in Apr 2024

10/10 Excellent

Roman

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2024

10/10 Excellent

Andrei

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely awesome place at all levels starting form the entry - Security, reception service is amazing, very welcoming, accommodating, yet highly professional (big thanks to Niko and others), the breakfast team, the food itself, bar tenders and sommelier, administrators (Dushka), room services and cleaning staff are amazing! Overall the level of standards is very high. We travel a lot both in Europe and in North America and we were very pleasantly surprised by the overall Hotel's amenities, the staff and services. They truly make you feel home. Definitely recommend with no hesitation! And if/when we come back to Tbilisi, we'll stay in Mercure.
Stayed 10 nights in Dec 2023

10/10 Excellent

Yuliya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely staff and hotel, very clean, with great restaurant!
Stayed 3 nights in Nov 2023

10/10 Excellent

Arsen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is simply amazing! They went above and beyond to accommodate our requests: rooms close to each other, some forgotten hygiene items, late checkout, etc. The breakfast buffet has good choices of regional food and has an authentic Georgian sweets and is presented in a very elegant way. Yes, I wish the rooms had some USB ports for more convenient charging and a bit more stability with the hot water temp in early mornings - something that seems to be a common problem in the region - but this is definitely the hotel I’ll choose for my next stay!
Stayed 1 night in Nov 2023

10/10 Excellent

Durdona

Travelled with family, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very nice hotel in Georgia
Stayed 3 nights in Oct 2023

10/10 Excellent

Ahmad

Stayed 3 nights in Oct 2023

8/10 Good

Jahangir

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tiflis/Tbilisi Visit
Hotel is good and located in a nice area. Had some issues with air conditioning system and coffee maker which tripped the fuse. Had to get the service guys to come and get the fuse on but was told not to use the coffee maker again!! Also, fire alarm in the middle of the night, 2 AM, caused chaos and had to evacuate the room 3 times before the alarm could be stopped. I think these are minor issues that can be fixed but needs the hotel management's help and attention
Stayed 2 nights in Sep 2023

10/10 Excellent

Freddie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful dtay! Great service and location. Staff was pleasant and very courteous. Definitely recommended!
Stayed 2 nights in Sep 2023

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

Meftuni

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2023